Dave, I have a Samsung YP-910GS hard drive mp3 player and it reciently stopped working. I tried to reload the firmware but when I connect it with USB the computer says unreckonized USB device. I know the hard drive is a 1.8″ Toshiba, same as in the iPods, but it says the drive is an ATA drive? Is there a way I can check the disks for errors and repair it, if it is corrupted?
Assuming that the processes are the similar to the Samsung 920 player, there are actually two pieces of software that are important for the computer to be able to make use of your player; the firmware and the driver files themselves.
The firmware is the software that resides on the player. The drivers are a separate entity and are what Windows uses to recognize your player.
For example, when I go to Start –> Settings –> Control Panel –> Add/Remove programs , what I see at the bottom is “YH-920 Drivers and utilities.”
If you reloaded the firmware but not the drivers, you may still have a driver problem. Uninstall the software using the Add/Remove Programs window. Don’t do this manually or using another “remove” tool as exists in some players. That will likely not get rid of everything. Then, take your CD or download the drivers and install them.
It is important to note that the instructions explicitly state not to plug the device in until prompted, or until the install process is finished.
The 920 also shipped with a program called “Recovery Utility” that resets the drivers and the firmware. If this shipped with the 910, this may help. I had to use this once because I disconnected the device without using “safely remove hardware.” It takes about 20 minutes to run, but it did work.
That brings up another important note. Many of us use USB drives or other devices and don’t bother with the “safely remove hardware” function (accessible in your system tray) without any ill effects. My USB drive, my old Rio MP3 player, and my cellphone all fall under this category. However, the Samsung hard drive players REQUIRE you to safely remove the device using Windows before unplugging it. If you don’t do this, your player will crash. This has happened to me; they are telling the truth.
Many thanks to MP3 expert Jeff Lawley for his help on this question
Please help me. I was downloading some music on my mp3 player. Then, my computer says there’s an error with the song. And then I plugged my mp3 off and It says “waiting”. Please help me. I bought it yesterday and didn’t even use!
i have a curtis mpk2083uk.
it will conect to my computer by charging but my computer will not recognise that it is plugged in thus not allowing me to download music on to the mp3! please help because its my niece birthday present and it needs to have music on it!
please pleas help!
I hav samsung YP-Q1 device. It got an problem . When i open it it starts normally but after showing logo of Q1 it doenot operate and stands still. I tried the reset button too but it didnot worked. I really need your help. Please
hi , i have a samsung YP-T9J. I GOT A NEW COMPUTER WITH WINDOWS 7 , NOW IT WONT WORK WITH IT. I HAVE LOOKED EVERYWHERE FOR SOFTWARE. ANYONE GOT ANY CLUE ON WHERE I CAN DOWNLOAD SOFTWARE FOR IT. IM LOST.. THANK YOU.
when I plug in my sony mp3 player, windows media player 10 crashes with an ‘unknown error’ message or no message at all. just closes. i am running an old microsoft xp program. hope you can help me
thank you
just keep it on until the battery dies
Hi Dave, I have a YP-U2J samsung music audio player. It works when I plug it into the computer as usb mode, but otherwise won’t turn on. I really need help please. Thanks in advance, seema.
Hi Dave, I have a YP-Q1 samsung music and video player. It works when I plug it into the computer as usb mode, but otherwise won’t turn on. I really need help please. Thanks in advance, Fazzie.
please help me.I pluged my mp3 into my computer and it (mp3) says its charging but my computer is not recognizing my mp3.it is not showing any icon in my computer.
Hi Dave, sorrt this a bit long!
I wonder if you could help me with a problem. I have a Samsung YP-Q1/jcb/eu (tthough it may be jcw,I can only see by using a torch and a magnifying glass!). Up to recently it was working fine (I’m using windows 7 x64 on a laptop and have windows media player 12 and the firm wear of the mp3 player says it is running vers 1.33 EU and dated as 2009, 02, 25). But for some reason my lap top now does not see it. I have gone through the “install new hardware" procedure- an when it didn’t find it I did “seacrh for errors. It check says the drivers for Q1 ar corrupted and that I need to reinstall them. Unfortunately I can not find the instillation disk anywhere aand I have been trying to find it four hours. I remember what they loo like have gone on to your support website and still it can not find an easy way to install the drivers (I am confused between “firmware" and “drivers; are these the same thing or different? I’m confused what they are when I have unzzipped them – and then what to do). The mp3player says the firmware is 1.33 eu (2009/02/25).
I try and download the “firme ware (I know it is a bit out of date and should have updated it and should have done this before) but when I have downloaded them, I am unsure as what to do? I am running windows media player 12 (I think, it seems to be bundled with windows 7).
I am going round in circles here as all it seems is that I need the instillation disk. I can not find this since it is some time since I bought this samsung mp3 player.
I am really at at a loss as to what I should do? If I found the instillation disk, this may sort the problem, but I really do not know where it is now and so would be very grateful for your advice and help in this matter.
I have been thinking about doing a system restore to a date I knew it was working well, but as this is such a major step, and I do not know what information I may lose, I’d rather not do this.
Many thanks in advance for any help anyone can give me
Chris
Hi Dave: I have Sony MP3 MWZ-E436F (4GB) which will sync less than 2gb even though it has so much room. It used to work okay before. Can it be fixed?
I Have A Samsung Model YP-Z5F Mp3 player when i was connected to computer it is showing the error USB disabled and automatically restarting agian and again what can i do plz help me
Hi Dave, i have yp u3 that froze on me, when i plugged into the computer then the message says USB not recognized. Can you help me solve this u3 problem.
Thanks..
ok i have an RCA H100A 4GB mp3 player that froze on me. i plugged it into my computer and uploaded songs and then when i took it out it still said connected and didn’t shut off. i let it sit hoping my battery would die so i could recharge it but it still sits here saying connected. i can’t shut it off or anything and i tried shutting down my computer thinking that may be the problem, but it didn’t work. i don’t know how to fix it. please help
i just plug into my linux system…after plugging that blinking light is blowing..and my ipod(samsung YP-U3) is not working…..help me plz…what kind of problem im facing
Hi Dave.
My phone which is a Samsung f210 (small phone with MP3 RADIO). The mp3 wont stop. When I close the phone Its still on, When I open its gone. I had the old version to this and it gave me no problem it was straight forward. When I turn it off that was it. But this one is still on standby. Its annoying Cause I don#t know what button to press.Ijust want it off.