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Chromebook & ChromeOS Help

My Chromebook Can’t Update: How Do I Factory Reset It?

March 1, 2025 / Dave Taylor / Chromebook & ChromeOS Help / No Comments
chromebook chromeos can't update obsolete hardware - how to powerwash factory system reset

My Mom gave me a Chromebook for school years ago and I occasionally use it. Except now it’s saying I can’t get ChromeOS updates any more! How can I reset it either to fix the problem or to safely give it away without worrying about my personal data?

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How to Use the New Split Screen Feature in ChromeOS

January 31, 2025 / Dave Taylor / Chromebook & ChromeOS Help / No Comments
chromeos 132 split screen chromebook how to get started use productvity

Dave, I love my Chromebook but find that it’s hard to fit multiple windows on its small screen. A friend was showing me how Windows has a split screen feature and I’m wondering if ChromeOS has something similar I can enable?

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Remove the “Tote” Frequent File Window from ChromeOS?

December 20, 2024 / Dave Taylor / Chromebook & ChromeOS Help / No Comments
pin files folders 'tote' feature chromeos how to use hide

I’ve been experimenting with my Chromebook and am intrigued by the little pop-up window of “pinned” files. Seems like a really useful feature, but I don’t quite get how it all works. In particular, how do I remove it from my Shelf if I don’t want to have it appear anymore?

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Can I Customize the Mouse Buttons on a Chromebook?

November 16, 2024 / Dave Taylor / Chromebook & ChromeOS Help / No Comments
chromebook chromeos customize mouse trackball buttons features functions actions how to

I plug a mouse into my Chromebook to make it easier to use and am wondering if there are any ways to customize what each button does? I have this set up on my PC and it’s a great time saver…

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How to Use the “Focus” Feature in ChromeOS

October 24, 2024 / Dave Taylor / Chromebook & ChromeOS Help / No Comments
chromeos chromebook focus mode how to use productivity students studying

I use my Chromebook for schoolwork and everything else online, which means it’s endlessly bugging me with notifications and pop-ups. Useful sometimes, but when I need to study it’s annoying. How can I turn off notifications while I’m trying to focus on my tasks?

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How to Work with and Reformat an External Drive in ChromeOS

October 12, 2024 / Dave Taylor / Chromebook & ChromeOS Help / No Comments
chromebook chromeos how to work with format reformat erase external ssd hard disk drive

Just because you have a Chromebook doesn’t mean you can’t work with external drives and other storage devices! Here’s a primer on how to access external drives and, as needed, how to reformat them too.

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Get Started (and Retain your Privacy) with Gemini AI in ChromeOS

October 4, 2024 / Dave Taylor / AI and ChatGPT Help, Chromebook & ChromeOS Help / No Comments
chromebook chromeos google gemini gpt ai how to install use privacy logging tracking training data

If you’ve been diligently keeping your Chromebook updated with the latest versions of ChromeOS you might have noticed a new “star” icon that’s appeared on the Shelf (taskbar). It’s a shortcut to Google Gemini generative AI. And it’s pretty cool…

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Can I Install the ChatGPT App on my Chromebook?

September 28, 2024 / Dave Taylor / AI and ChatGPT Help, Chromebook & ChromeOS Help / No Comments
chromebook chromeos ai chatbot chatgpt install perplexity.ai app

I want to be able to have a handy ChatGPT or other AI sidebar that lets me look things up and ask questions as I work. Unfortunately, I’m stuck on a Chromebook. What are my options for a good AI utility for ChromeOS?

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How to Update the Apps on your Chromebook [Updated]

August 17, 2024 / Dave Taylor / Chromebook & ChromeOS Help / No Comments
update all chromeos chromebook apps with the play store, new 2024 interface

Dave, I was checking out your tutorial on how to check for updates on my Chromebook, but things have changed! Where’s the “Library” button in the new redesign of the Google Play Store for ChromeOS? Thanks.

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How to use a Logitech “Dongle” Keyboard with ChromeOS

August 3, 2024 / Dave Taylor / Chromebook & ChromeOS Help / No Comments
logitech dongle wireless keyboard + chromebook chromeos pairing compatibility

I have an old Chromebook and it still works well, but the keyboard’s falling apart. My Dad gave me an old Logitech K400 keyboard, but I can’t figure out how to pair it with ChromeOS. Can you assist?

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