I rarely if ever check my Xfinity Comcast inbox, but I’d really like to get the “bill available” messages. The other stuff? That can just sit ignored forever. Can I set up a mail rule or email filter or something to just forward those messages to my real email address?
Surprisingly in an age with sophisticated Web-based email interfaces like Google’s Gmail and Microsoft’s Outlook.com, there are still lots of people who are working with 90’s throwback systems like Yahoo.com and Xfinity Comcast. What’s odd is that it’s pretty darn straightforward for these companies to upgrade their interface to take advance of modern drag-and-drop-in-browser (AJAX) and related technologies: just plug in a new app and everyone instantly gains the benefit. But they don’t, so I completely understand your desire to ignore the Comcast Xfinity system!
Having said that, there are definitely some messages that you likely want to see and while it’s not too difficult to remember to pop in occasionally and see what’s new, it’s also not that difficult to set up an email rule or filter to identify certain key messages and forward them along — or forward all messages you receive! — to another email address.
To start, log in to your Xfinity account and click on the “Mail” link on the top right. You’ll then see your inbox:
I’ve highlighted what you want to do next: Click on the “Actions” button on the right.
Well, hang on. To make this easy, before you click, select a message that you’d like to forward. It’ll make things easier in just a sec. For me, it’s “Your bill is ready”.
Now click on “Actions” and you’ll see a few choices:
Choose “New Filter” to create a new email message filter.
A new window opens up with some rather complicated options and appropriate rules filled out to match the message you already highlighted:
The basic idea of these rules is “if (conditions) then (do this)”. The default is to have the conditions of “from contains” and the from address of the bill notification message, and “subject matches exactly” followed by the selected message’s subject (“Your bill is ready”). Notice that I’m specifying that both of these conditions must be true (see the “if [all] of the following conditions are met” near the top?) for the action to be triggered.
In addition to From and Subject, there are a ton of other options you can use to trigger an action, conditionals that check who the message is sent to, its size, the date it was sent, whether it has an attachment, whether the sender’s address is in your contact list, and more. Having worked with email filters for years and years, however, I’ll say that “To”, “From” and “Subject” are sufficient for 99% of most people’s needs.
There are five major actions you can take, and you can specify more than one of them if you’d like too! I’m just going to specify “Redirect to Address” and enter my Gmail address since I use that way lots more. Add a name to this particular filter at the very top, click “OK” and you’re done!
Dave, the information you provide about how to set up a Comcast email filter is the best I have found. Thanks!
I get junk/spam email from the RO domain, whch is Romania. I have receive emails from this domain for years through Comcast. A sample email address follows.
179W13Noy.523791@1NKf00E3l3b2wRh.agrexia.ro
I think, but am not certain, I can use Comcast email filtering to send these emails to my spam folder. Will your instructions above work if I use wildcards in the filter? Do you think the following filter would send the above email to my span/junk folder?
Filter Name: “Romanian II”
Active: ON
Stop further processing: OFF
If all the following conditions are met:
From contains *@*.ro << using wildcards
Perform the following actions:
File into folder "Junk"
NOTE: I tried sending the filtered emails to Span, but the dialog changes the destination folder to Junk. I can think of a couple of reasons Comcast would not want users sending filtered emails to the Spam folder.
My filter did NOT work.
Do you know how to find & edit filters once they are set up? I have a couple filters that I need to update but can’t find the location or info on how to do this.
Never mind – found it: https://www.askdavetaylor.com/delete-email-filter-comcast-xfinity-mail/
I want to get rid of explicit email. When I get to the part at the bottom, do I just press delete instead of redirect to address.
Yes, delete anything you don’t want. I discourage you from clicking “unsubscribe” in those messages, however, as that won’t actually stop the junk email, but will more likely mean you’ll get MORE of it. Ugh.
I want to create account of xfinity