I keep getting errors about not being able to establish a secure connection with my mail server in Entourage because of a bad root certificate. My ISP has sent me the necessary “trusted root certificate” file, but I have no idea how to install it. Help!
I know just what you mean because I also use an SSL connection to securely access my mail server, keeping things quite a bit more secure on an open wireless wifi network. For a long while I was also getting the error I bet you get:
It turns out that Microsoft has some pretty decent instructions on how to install the certificate that you’ve gotten from your ISP here: install a trusted cert, but I’ll summarize here too!
You first step is to save the certificate to the desktop and double-click on it. It’ll launch the Keychain Access application and show you the following dialog box:
Now you’ll want to click on the “Keychain” pop-up menu and select “X509 Anchors”:
Now click “OK” and enter your administrative password when it prompts you:
That should do the trick. You can verify your certificate’s installed properly by going to Applications –> Microsoft Office 2004 –> Office and launching “Microsoft Cert Manager”. Choose “Apple Trusted Root Certificate Authorities” and then find your new certificate. Double-click it and you should see what I see here:
That all there is to it. Quit and restart Entourage and you should be clear of that pesky error message forever, or at least until the certificate expires!
Hello Dave,
Why the pop-up menu doesn’t have X509Anchors?
Where do you get the digital root certificate at?
Where do I get the digital root certificate?
Someone forgot Step 2: Where is The Root Certificate to save?
Step 1: Get error box requesting root cert.
Step 2: ?
Step 3: Drag the Root Cert to the correct location.
lolwtf
To save the root certificate to your desktop, click on “Show Certificate” then Option+Drag the certificate icon to the desktop.
I understand the steps of the procedure outlined above on installing root certificates. However, the first step seems to not be doable; “You first step is to save the certificate to the desktop and double-click on it. It’ll launch the Keychain Access application and show you the following dialog box:” How do I actually find the #$%@ certificate to save it? All I get is the “unable to establish . . . ” message box, but no certificate.
Hello! Hi, My name is Kasey, I’m 20 years old, and am currently residing in Manhattan, KS. I would like to get on Myspace.com, to basically keep in touch with the outside world, because we don’t leave center much. (I am in job corps)
They filter every proxy I find, and I’m running out. Can you help me?