Computer & Internet Basics
Company remote “fixed” my PC: Was I scammed?
I received a phone call from a company called Omni Support who said I had viruses and was hacked. I already have AVG on my system and it was running slow. They showed me foreign company access to my computer. They also showed me files that appeared not safe. I allowed them to clean things up but as they were I saw a lot of file transferring and I am not sure that is normal. When they were done they said I needed to restart my system and wait 15 minutes before I signed back in. I have not done so and am scared to try to restart as I am in fear they have loaded something on my system. Can you assists me?
May 4, 2015