I have an Amazon Visa card from Chase Bank and just realized that they’re no longer sending me those nice Amazon gift certificates based on the volume of my transactions on the credit card. That stinks, that’s why I got the Amazon card in the first place! Are they still available or did they stop that program without notifying me?
I also have an Amazon Visa card – and find it a good credit card with a decent rebate program – and used to enjoy the monthly gift certificate that showed up and let my kids and I get some random book, DVD, or music CD “just because”. Then they stopped coming and I have no recollection of being notified of the change in policy. It just… stopped.
A few months after they changeover, I too realized that I hadn’t seen an Amazon gift certificate for many months, but since I’ve logged into the Chase site previously to check on some of the conditions of my Amazon Visa, I knew where to go: http://www.chase.com/amazon
Turns out that you are still accumulating these rewards, but now you have to manually go and indicate which reward you’d like. My guess: tons of people just forget and now won’t cash in those points, saving Chase Bank a ton of money. Smart. Not so good for us unplugged consumers, but smart on their part.
Let me show you how to see how many points you have and how to convert those you’ve earned into Amazon gift certificates, and at least YOU will be one of the smart ones.
Start out by going to Chase.com/Amazon, where you’ll see this:
Once you log in, you’ll see something like this:
(for what I hope are obvious reasons, I’m blurring out all the personally identifiable information. You don’t want to know my cashflow anyway, do you?)
See near the bottom where it says “Show Rewards”? Click on it…
Yeah, not much happens. I don’t really know why they have this intermediate step, but they do. Well, you can see that I have 1004 points here.
To learn how to redeem your Chase Amazon Visa rewards points, click on “See Rewards Details”:
Here you can see that I had 6004 points and redeemed 5000 of them since my last statement. This leaves me with … wait for it… 1004 points!
To redeem them, all I have to do is scroll down a bit to see the options. For Amazon.com, there are two:
You can see that the zero-points offer has an “Add to Cart” button and the others do not. That’s a fast way to see what rewards you can choose given your current point value. Find the one or more that you want, add them to your “cart”, and “check out”. Since they already know your address, it’s super fast and hopefully 4-5 days later you’ll have those Amazon gift certificates in your mailbox again.
Don’t have one of these Amazon.com Visa cards and would like one? You can apply for one here: Sign up for an Amazon.com Visa card. (and no, that’s not an affiliate link!)
How can I redeem my rewards points?
I TRIED CALLING CUSTOMER SERVICE TO INQUIRE ABOUT GETTING REDEMPTION OF EARNED POINTS AND WAS PUT ON HOLD. AFTER 30 MINUTES MY PHONE LOST CONTACT WITH YOU. I WOULD LIKE TO REDEEM MY POINTS AND HAVE THEM CREDITED TO MY ACCOUNT.
How do I redeemed my points
How do I redeem my points? This is rediculous.
cannot find where to redeem points! You have made it very frustrated in locating the reward center!!!
I have 11,056 points. Customer service don’t help. How can I cash in my points?
Why can’t you just use the links on the Web site and cash in your points directly? I’m unclear why customer service needs to be involved in the transaction…
I can’t find where to c my points & how to redeem them? is this how all these work no one can ever get in to redeem them? u get us to get your card saying we can redeem them then can’t?
Alberta, when you’re checking out on Amazon.com it should give you the option of paying with points, and show you how many points you’ve got accumulated…
Thanks for the info , but
I went to chase.com/amazonrewards and as I have moved and changed my email address, I can’t log in nor open a new user account as my old address is the one they send Id confirmation to…. and I see mo way to change my address on the page…
May just do as the other write-insuggested.. tear up my amazon card and use any other card..
please help with redeeming points thanks
I can’t get to a website to redeem my points. I don’t want to see an ad for Mass Mutual. I just want to redeem my point. I go to the website that my card says “chase.com/amazonrewards and all I get is more garbage I am about to cut this visa card is little pieces and return it to you…
Hi Dave! Long time follower and lifetime Facebook fan! I just got the new Chase Sapphire card! Awesome card because its metal! Everywhere I go people are asking me about it.
Anyways, I signed up for a chase credit card when they were offering 50k point bonus after spending $3k. With their new rewards program, its more beneficial to redeem rewards for travel, especially when Chase offers transfer bonuses to their transfer partners. With 50k rewards points, you can turn that into 75k airline miles if you work the system.
Love AskDaveTaylor!
I am trying to get a human being on the phone to tell me how to redeem my points…and I don’t think I have a password etc to do it online.
Please tell me how I can ge a human being on he phone so I can get an answer to my questions.
Thanks! This was helpful. I just redeemed $75 worth of points.
THANK YOU! I had over $300 in rewards and couldn’t figure out how to find them!
Cannot find out how to cash in my rewards points. What do I do?