I’m trying to uninstall WindowsOneCare Live. I got in on the beta test, which was a big mistake. When I uninstall it, my Internet won’t work. I’m using a cable connection. Is it just something in the settings?
I would GREATLY appreciate any help you can offer 🙂
My main question to you is: how did you uninstall Windows OneCare? From exploring the different web sites talking about this always-on antivirus, anti-spyware solution from Microsoft that’s still in beta (see What is Windows OneCare? for details), it appears that this program is darn difficult to correctly and completely remove.
Even the official Windows OneCare Blog doesn’t offer any useful information on how to uninstall this beta product.
Here’s the best set of instructions i can find, and, unfortunately, it involves editing your registry file, a task not for the faint-hearted:
- Start –> Run, type MSCONFIG and hit Enter.
- Click on the Startup tab. Uncheck all the programs that seem to be related to OneCare Live. Uncheck all spyware and malware programs also. Save the changes.
- Restart your computer
- If these steps do not resolve your problem, try this instead: Start –> Run, type SERVICES.MSC and hit Enter.
- Stop and set to Manual or Disable all services you don’t need. See Services Guide for Windows XP for a handy reference on what you can and cannot disable here.
- One more step: Start –> Run, type REGEDIT and hit Enter.
- Then in Registry Editor click Edit –> Find and search for all words related to OneCare Live, then delete all matching keys.
- Now you can delete the OneCare files from your hard drive manually.
As I said, this isn’t the easiest program to delete in the world. And, as with anything to do with editing the registry, please make sure that you create a restore point before you make any changes. You can do that with Start –> All Programs –> Accessories –> System Tools –> System Restore.
The moral of this story: be darn careful what beta programs you decide to install on your computer, and make double sure that you do a full backup before you both install it and try to uninstall it. Just in case.
Finally, if you go through all these steps, you should be able to reset your computer for Internet access. Worst case, start up the Network Wizard and let it step you through creating a brand new Internet connection. Don’t forget to re-enable your old Virus and Spyware utilities too, of course.
Good luck to you!