I want to change my account password on America Online (AOL) but am pretty clueless about how to do that. Can you show me? Thanks, Dave.
It’s pretty easy when you remember that America Online (AOL) still has its old “keywords” system in addition to everything else on the new, fancy AOL system. To change your password, you basically just enter the “password” keyword and go from there.
But let me show you step-by-step so you can see how it works.
First off, to enter a keyword, choose “Go To Keyword” from the “Keyword” menu (I’m running AOL 9.0 Security Edition, but older versions have this identical option):
It’ll pop up a little window asking what keyword you want to learn more about, and type in “password”:
Click “Go” and you’ll instantly know that you’re traveling in the right direction:
Pay particular attention to the hints about a good, hard to guess password. Using your girlfriend/boyfriend’s name, the name of your dog, or even the street you live on isn’t going to keep your friends out from your account, and that can be a disaster!
When you’ve picked out a good password, click on “Change Your Password” and you’ll see:
Notice that you have to enter your existing password for this to work too. That’s good, because you don’t want someone to change your password and trick you while you’ve gone to the bathroom or popped into the kitchen to grab a cup of tea! 🙂
Enter your new password twice and if it’s a good password and the two match, you’ll be greeted with the cheery:
As it says, don’t forget that if you store your account password for automatic login, you’ll need to change that too. You can either follow its suggestion, or you can simply wait until the next time you try to autologin: it’ll fail and then you can re-enter your password, updating it to the new one.
Finally, if you want to change the password of your master screenname please note that there’s nothing different about the process. Log in as the master screenname and follow these same steps exactly.
Good luck!
I need my password but I dont remember my secuirty answer its been so long so how do I began the steps to get my password if I dont know my secuirty question answer???
Thanks
My aol account has been hacked and the person changed my security question and birthdate so now I can’t sign on or get into the account and I really would like to know if there is some way I could get into that account please help me
Please how do I change my AOL password on my pc and blackberry.
Thank you,
Diane Walsh
I AM AOL MIBER UP GRADED TO WINDOWS XP ti now has no AOL NEED AOL DOUN LODED TO IT PLEAS.
I cannot access my myspace account, for about 2 years now. My login email address was ..@netscape.net, however netscape changed into aol and I forgot the new password. Is there any way possible to get back into that account so I can cancel my myspace membership? I am very upset and do not know what or how to achieve this? Please email me back.
Hi,, Happy new year,,, As of last night,, Im in the philippines,,, I can’t log onto my netscape mail using my old, never changed password,,, when I go to forgot password,, which I didnt Im just trying to reset it,, It says my registration account info doesnt match,, I never changed that either,, I do know my security question, But,, Im not prompted to provide it,,, help!!!!!!! If you can your a life saver,,, thank you
is there anyway to tell who hacked my aol account? i got shut out and had to change my password. is there anyway to find out where the hacker came from?
I keep trying to change my password but I don’t remember the security question! and it says I need the credit card number for the account, now this account is like 9 years old and I believe it was free in thr first place! so who do I fix this?
I have had the same e-mail address and password for a few years now and have it saved to my computer. But, when I try to sign in with it the message is that my password or screen name is invalid. It is extremely important that I be able to access my account. Please tell me what I need to do. I don’t think that there is a problem with my computer or internet, because I have no problems accessing my fiance’s account. It will not even exept my security information. Please help me asap!!! I am so frustrated.
I forgot my aol user id name and password and want that information sent 2 my alternate email address i do remember my security question and its answer
I dont think ur goin 2 be able 2 help me. I hav no longer a computer i go on i use my mobile 2 access aol and would like 2 change my password.is there anyway i could do this.many Thanx kerry
i was fine until i needed a new credit card. now, wnen i check in i am told my password is invalid and i must enter a new password before i am signed on. how can i avoid having to enter a new password. why can’t i be signed on automatically as before?
My granddaughter forgot her pass word. I need to reset it and get a new password. Can you PLEASE help me with this?
HELLO, CONTINUE TO DO THE GOOD JOB U KNOW HOW TO.PLS, HELP ME TO RETRIVE MY PASSWORD,IT STARTED LASTWEEK AND SINCE THEN, IT IS A PROBLEM FOR ME LOG IN AND READ MAILS.
PLS, TRY TO MAIL BACK NOW ON HOW I CAN RETRIEVE MY ID OR CHANGE MY PASSWORD.
UR EARLY REPONSE WILL BE HIGHLY APPRECIATED
My husband’s password just stopped working, no reason, and he can’t remember his security question to change it. I am the account holder, but since I have free email, I can’t access anything but automated info, which doesn’t respond to this situation. Help please.
Hello dave,
i have a bit of a problem. i had an aol account but dont remember the password from months of unuse..I dont even remember the mail it would refer me to check for. I need to get an old doc from this account. Is there any other way I can get access to my old account?
thanks
Is there a way to find out if someone who ligitimately has your password and username has logged in and read your mails? Can you also know the date and time they did it? Is there a way to prevent this from happening and how can you?
I would like to change my login passwords for AOL and for Yahoo. Could you please give me instructs right away thank you
I have a secondary screen name that I’ve used “forever” like 14 years. I had the password “stored” and somehow, it got dropped from my system. I haven’t typed that name in for such a long time, I can’t remember it. When I go to my master screen name (HOAORO@aol.com) and try to change my password, it askes for my “favorite film”. I AM NOT a movie person, and don’t have a favorite film anymore than I have a sixth toe. I can’t get passed this roadblock no way, no how. I’ve called customer service, and that was fruitless. They ask for my telephone number, and I’ve been a member for so long, they’ve changed my area code on the telephone, therefore, I can’t get passed that roadblock either, because I’m calling from my changed area code. What does a person have to do to change a password???? They also ask for the last four digits of the credit card that I use for payment… I no longer pay for the service. Does that mean that I can never change my password or get online under that screen name ever again???
I sure would like to change my password… as I recall, you recommend we do that ever so often…
I can’t remember my password for aol or the account information used when you have forgotten your password. Any suggetions? I really hope so.
i cannnot locate keyword to change password on here…help
How do I recover the password for my aol master account without changing it? Is there a way?
i can sign into my aim && aol mail but when i want to chnage my password cause someone keeps loggin onto my account thankfully they havent changed my password yet; but i need to chnage my password n when i tpe in my date of birth,gender,zip code it says its wrong but i dont kno what i used when i signed up; i cant change the password but i can get into my account still is there another way to chnage it?
I have AIM and not AOL. I want to change my password and not able to. It tells me to put in my bday, gender, etc and it still doesnt allow me. I hit the forget password and it does not help me but takes me to aol which i do not have. help!!!!!!!!!!!!!
i forgot my answer to my security question on aim and now its says that my account is temporarily locked due to security purposes and now i cant change my aim password but this been happening for 2 days str8 what do i do?
I WOULD LIKE TO CHANGE AOL E-MAIL PASS WORLD HOW CAN I?
I WOULD LIKE TO CHANGE AOL E-MAIL PASS WORLD HOW CAN I?
I am unable to access my aim account. It keeps saying password is invalid and when I try to change it it says there is not enough information to change my password. I was able to get into the mailbox because it was linked with my other aol accounts but just yesterday the link was broken and I cannot access it at all. What’s going on?
I forgot my password on one of my screen names on aol not the master, I do not see a link for reset or forgot screen name. how can I reset it.
Hi, Short and sweet
I lost the temporary password given to me by AOL after my account was invaded – 4 months ago.
I had a paid account for many years and switched to a FREE account.
Can’t remember answer to security question or 4 digit account which has long since been replaced by another.
I recall getting a temporary password and thought by phone.. Can you help me. I can’t get in! Not email above. THANKS Sandi
I have just rec’d an incoming EMAIL from someone at MY address – YoadrianM@aol.com.
It is from a Penis enlargment firm – I am NOT kidding – they have written to me at 4am this am – with an ad.
I want to change my password – am very upset – my 9.0 and 9.1 have NOT been working well lately and AOL refuses to give me tech support because I am a free account. How do I get help – I’ve been using internet explorer but would love my aol to be working again.
What is not working is that I cannot get on to the internet – on 9.1 and on 9.0 when I DO get on – I cannot see my subject nor who wrote me emails – it’s blank – I click and they open – but until they open I cannot see whom they’re from. And I cannot hit reply – nor hit and open downloads. HELP~~~~~
hello can u email me back i have one question i forgot my password and was wondering if u could help me out.when i click forgot my password i type everything in and it says not enough information…what do i do please help me
many peopple know my password so want to change my password
could not get on aol with my normal password, so i called support and they game me a password of their own that I do not want… Want my old password back
i would like to change my screen name and cancel the old hoe do i do that
hey, please help me with how i can recover my lost password on aol. i think someone has spy my password. pls get get back to me.
thanks
I cannot access my free aol account. I have had the same password for many years now and it is saying that my password is invalid. Which, I know I have not changed it. How do I get help to get into my email? I need to get into it asap. Please let me know who to talk to or who can access my account. I have called aol for the past 2 hrs and have spoken to a couple of people and say they cannot help me because of my “free” account.
someone has hacked my msn account and changed my password. i have lost all of my contacts and i want to get back on it again. nothing has helped me change my password because it says it will send a link to my e-mail, saying i can change my password. but how can i possibly read that link if i cannot sign in to my account? please help me!
I HAVE BEEN LOCKED OUT OF MY AOL EADDRESS ACCOUNT. I CAN NOT RESET THE PASSWORD BECAUSE I DONT KNOW THE SECURITY ANSWER. PLEASE HELP!
Your directions DO NOT WORK. I have tried at least 10 different experts advise and have come to the conclusion that it it IMPOSSIBLE to change an AOL password. AOL can’t come up with an easy solution??? Stop wasting customers time!
DAVE, I CAN’T ACCESS AOL, LET ALONE MY ACCOUNT. ED CALLAHAN
i cant acess my aol account, some has hacked into it how can u get my password back
I have had an aol account for over 10 years- recently changed to free aol email as australia didnt have an aol access point
recently I have tried to sign in and get invalid password or username
I have changed my password using the aol automated phone service but yet again cant access the account
is there anyway i can access my address book and/or old emails so I can let the other people know not to use this email account
Help! I am beyond frustrated and actually have no idea where to turn. I use free aol for email. I believe that someone has hacked into my account and all of my inbox emails are gone. I want to change my password (or possibly close my account) but I can’t reach a live human being because I use free aol. I cannot change my password because I don’t know the answer to my question and I have no idea what the last 4 digits of the last payment method were because I relocated from California to New Mexico and have new bank accounts. Can anyone offer a possible solution? I’d be very grateful. And by the way, I hate aol. Sheila
Like one of the other posters I forgot my security question which asked for my pets name and I’ve listed every pet I’ve ever had and been locked out each time for 24 hours; three times now. I’ve been trying to add an new account. What the heck do I do?
Thanks,
Stve
i hate aol.
My ex came over and changed the password on my AOL account. I can no longer access my account. I have contacted customer service but they were no help. Is there anything I can do?
Thanks
David, I really don’t know what to do, I’ve tried getting live help from AOL but that was pointless. For one of my screen names I don’t know my Security questions, nor the password. And somehow the name AOL has on file for the account is doesn’t match anything I would ever possibly put. I made the screen name about 4 months ago maybe, think you could help me prove I’m the owner of it to AOL?
hai dave
pls let me know how to change the password for my aol mail cannot find the keyword option also pls help me.
I am visiting my daughter and therefor using her computer. I don’t get “keyword” anywhere on the page I’m using. It may have to do with the fact that her computer is using Firefox/gmail/internet explorer and I’m accessing my aol mail from there.