I want to change my account password on America Online (AOL) but am pretty clueless about how to do that. Can you show me? Thanks, Dave.
It’s pretty easy when you remember that America Online (AOL) still has its old “keywords” system in addition to everything else on the new, fancy AOL system. To change your password, you basically just enter the “password” keyword and go from there.
But let me show you step-by-step so you can see how it works.
First off, to enter a keyword, choose “Go To Keyword” from the “Keyword” menu (I’m running AOL 9.0 Security Edition, but older versions have this identical option):
It’ll pop up a little window asking what keyword you want to learn more about, and type in “password”:
Click “Go” and you’ll instantly know that you’re traveling in the right direction:
Pay particular attention to the hints about a good, hard to guess password. Using your girlfriend/boyfriend’s name, the name of your dog, or even the street you live on isn’t going to keep your friends out from your account, and that can be a disaster!
When you’ve picked out a good password, click on “Change Your Password” and you’ll see:
Notice that you have to enter your existing password for this to work too. That’s good, because you don’t want someone to change your password and trick you while you’ve gone to the bathroom or popped into the kitchen to grab a cup of tea! 🙂
Enter your new password twice and if it’s a good password and the two match, you’ll be greeted with the cheery:
As it says, don’t forget that if you store your account password for automatic login, you’ll need to change that too. You can either follow its suggestion, or you can simply wait until the next time you try to autologin: it’ll fail and then you can re-enter your password, updating it to the new one.
Finally, if you want to change the password of your master screenname please note that there’s nothing different about the process. Log in as the master screenname and follow these same steps exactly.
Good luck!
I’m writing for my sister, she moved and bought a new laptop dell computer. She can’t get into it, and she tried so may passwords and its still not happening. She does have verizon fious. She doesn’t have any icons either. what could be the problem.
If it’s a legit purchase (not from a “friend of a friend”) then I’d take it back to the store or call Dell customer support. Something sounds pretty messed up on that one, Colleen.
AOL recently made me change my password. Now I can’t access my email on my phone. How do I change back to my old pass word? When I tried to do that at the time they made me change my password, it said “not allowed” so why can’t I get my old password back?
My checking account has been scammed .
How do I delete AOL and Google off my tablet only?can I just delete
The 2 sites on tablet and be OK on my computer?
I live in PA but visit my daughter in Maine without my computer. AOL insisted I get a new password while there and now I have 2 passwords (especially when I send mail then I have to put each one in before mail goes out). Bought an I-Phone this week and the phone won’t accept any of the 2 passwords. I want to change my password but how do I get rid of both of the old ones? How do I get a new password?
what happen i am having a hard to get it will not take my old pass word. did you do this to keep people off AOL? please help understand what is happening with AOL????
How can I remove my post?
I can not reset the password my account (aarubini@aol.com password to***o), I tried with the following data, but none of them seems to be correct
Castellamonte di Grugliasco
ITG Geometra
Carlo e amedeo Castellamonte
Castellamonte grugliasco
Geometra Castellamonte
Geometra Castellamonte Grugliasc
ITG Carlo e amedeo Castellamonte
ITG Geometra Castellamonte
Geometra
I.T.G. Castellamonte Grugliasco
Carlo e amedeo di castellamonte
Castellamonte
I.T.G. Castellamonte
ITG Castellamonte Grugliasco
ITG Castellamonte
Zip Code
10100
10137
20093
20100
The answer I receive from the portal is as follows
“The information you provided does not match our records. Please try again or choose a different option.”
Can you help me reset the passoword? Thank you.
You can contact me at the following email address androsemi@gmail.com.
Thanks a lot
Andrea Alberto Rubini
——————————
I can not reset the password, I tried with the following data, but none of them seems to be correct
Castellamonte di Grugliasco
ITG Geometra
Carlo e amedeo Castellamonte
Castellamonte grugliasco
Geometra Castellamonte
Geometra Castellamonte Grugliasc
ITG Carlo e amedeo Castellamonte
ITG Geometra Castellamonte
Geometra
I.T.G. Castellamonte Grugliasco
Carlo e amedeo di castellamonte
Castellamonte
I.T.G. Castellamonte
ITG Castellamonte Grugliasco
ITG Castellamonte
Zip Code
10100
10137
20093
20100
The answer I receive from the portal is as follows
“The information you provided does not match our records. Please try again or choose a different option.”
Can you help me reset the passoword? Thank you.
You can contact me at the following email address androsemi@gmail.com.
Thanks
Andrea Alberto Rubini
where do i go to find thekkeyword block to go to change passwords
How do I change my password
Thanks the help
hi the above email is my partners as i am unable to access my free aol mail account (uk)…i av been blocked twice as it keeps saying my password is wrong…it wont accept my security question..answer either! i am getting desparate now…many thanks jamie
hi hope you can help me on aol free e mail but lost my pass word went through links but my job and security questions will not let me change Had it saved on this com now but seem to have lost that now so Only contact is through e mail above my aol e mail is ianjmander@aol.com In past have been able to talk someone at aol and they could overide and give me temp pass word then I could change but have looked all over but can not find the tel no to do this many many thanks ian
Hi Dave
I too am 1 of the many that has been locked out of my free Aol account 🙁
I had a link to change my password last week which i’ve never had to do in approx 7 years,this password does not work and my security question is my first pets name. I have tried everything it could possibly be but nothing works.
i have a joined gmail account with some others. If any one change the password without informing me, then how can i get the information about the changed new password
I’ve changed my password due
may i inquire how i can access my other email other than the master account? i have cancelled my subscription with aol and it seems that only the master account is accessible. please help. thank you.
Is there anyway to find out what my password is because I have forgotten and only get in because internet explorer remembers it. I want to load windows 7 on my computer but am afraid that I will loose my only way to get into aol. I tried everything thru aol with no luck. What can I do? Could you send me an email?
Thanks
Kathleen
Forgot password….please help.
I read everything on the internet about changing AOL password and I believe my issue is unique. I used to have AOL account for which I used to pay monthly fees. Then I cancelled it but I could still use my account on the web. But I cannot change my AOL password anymore. When I try, (after answering security question), the accout options web page turns to French-everything becomes French. It’s almost the same page but in French (I say almost because I cannot see the change password option). Since I don’t pay for monthly service, I cannot get to anybody who can help me. I sent numerous email messages to AOL but nobody got back to me. I also suspect that my account was compromised (which is why I waned to change my password). I find it hard to believe that nobody in AOL is aware of this glitch or cared to help me so far.
I NEED TO CHANGE MY PASSWORD
how can I change email password. (Dont see keyword on my screen)
I am findingit very difficult to change my password
thank you
Why does aol ask for my credit card info if they are free.
I only use aol screen name. And front screen. But I got a email said they were going to suspend my email address. If I didn’t change my secret question and answer and password. Then it ask me for my credit card info. I just skipped it all and turned it off. So why do they need that info ???? Help I don’t want to lose my email address . But I don’t see any reason they need my credit card info. Thanks Julie
i want to change my password without saying my old assword
i have been trying to log into my account for months aol wont help me i think my acct has been hacked. please help!!! user name princesshalo18
Hi Dave
I have always had an imac account and had OSX.3 on my laptop at work now we have PC so I havent use mac for awhile but decided to be online again at home and connected i tried to use my windows live account one day and couldnt sign on I went to work and read up about aol very quickly and thought id sign up and i set up an account with my mac.com addy I started using ichat in the meantime and was happy with mac.com account but after id made the aol account i got side tracked and forgot everything from the screen name addy and password let alone password prompt but there are only 3 passwords i use when first setting up an account until i get used to it when i used ichat next i had a im about my aol welcome accept or decline silly me thought it meant do i want the accound and i declined but found out it was the im so i didnt write down the addy they gave me i could probably work out the password prompt question but what i really want to do is go back to my mac.com account and it wont let me until i give an account name (addy I think) and a password to go back I dont know how to get back to my original account. please help thank you.