I want to update the one-line summary about information on my Facebook business page, but can’t figure out where to go. Help!
From the outside, it certainly seems like managing a Facebook business page should be easy, but as you know, once you’re on the inside, it turns out that there are dozens and dozens of settings spread across a couple of major areas on the Facebook interface. One of the most puzzling to find is exactly what you reference, the “tweet”-length About information on your page. It’s not the “story” (did you even know your Facebook page has a section that’s supposed to be the story of the page?) or a sticky post at the top of the page for visitors.
To step you through, I’m going to take advantage and update the About information for my own Facebook page for my dad blog GoFatherhood. Not a fan yet? Well, heck, go and click like: GoFatherhood on Facebook.
To start, pop over to your page. As owner / administrator, you should see some options:
If you’re not seeing “Page”, “Messages”, “Notifications”, “Insights”, etc along the top then you’re not the administrator and won’t be able to proceed. Hopefully you are, however!
A short scroll downward and it shows the succinct About snippet of info just above the current fan count:
As happens, the ages of my children need to be updated, so that’s the task. Moving the cursor over the information field does not yield a tiny edit button, alas, so the easiest possible option is out.
You might look up at the top, see “Settings” and say “Ha! That’s how I edit this field, in the page settings”. Nope, you’re wrong. Those are update, permission and related settings, but not information fields of this nature. Confusing.
Instead, the edit button is actually hidden, which is quite not useful. It’s the ••• button:
I have no explanation why the edit feature is tucked underneath this button, but it is. Click on it and you’ll see:
You’ll want to choose “Edit Page Info” from this menu, but spend a sec and look at the other options too. Useful to know!
But we’re not done, because the About info is even hidden from the Edit Page Info area! Here’s what you see:
Here’s one place I need to update the page info – my kids are now 20, 17, and 13 – so that’s easily done by clicking into the box that contains the info. But where’s the darn About summary line?
Scroll down. Down past the map.
I have no explanation of why its default location is the Ivory Coast of Africa, but that’s not what we need to focus upon anyway. What you want to click on is “See All Information” below it. Do so.
Now you’ll have a new window pop up with different information, including the “@” username people should use to find you when tagging you on Facebook. Here’s where the Story comes in, as you can see:
Turns out that what was called the Description on the previous page is now called the Story on this page. Confusing, Facebook. Very confusing.
Scroll down further and you’ll find…
Finally! But how do you edit it? Simply move the cursor over the text and an edit button shows up. Then you can update it:
Done editing? Click “Save” and… it’s updated! Now on your main Facebook business page people will see the right thing:
And yes, that’s a lot of work, way more than it should be. But at least know you know the turns to take in this labyrinth to get to the correct edit box!