Ask Dave Taylor
  • Facebook
  • Instagram
  • Linkedin
  • Pinterest
  • Twitter
  • YouTube
  • Home
  • YouTube Videos
  • Top Categories
  • Subscribe via Email
  • Ask A Question
  • Meet Dave
  • Home
  • Amazon, eBay, and Online Shopping Help,
  • Can an eBay seller really cancel a transaction?

Can an eBay seller really cancel a transaction?

December 12, 2008 / Dave Taylor / Amazon, eBay, and Online Shopping Help, / 3 Comments

I erroneously bid on two eBay auctions for the same item and won both. D’oh! I asked one of the sellers if I could just cancel, and he did so instead, but now I’m wondering if it’s legit?

Sellers can cancel eBay transactions, so it sounds like you did the right thing and you encountered a friendly seller who was willing to give you the benefit of the doubt and cancel your transaction so that you aren’t obligated to pay them and they aren’t obligated to pay the eBay closed auction fees. They just relist their item (for free) and everyone gos on their merry way.
Here’s how this all looks, from a buyers perspective.
The first notification you get is probably via email. Here’s what I got when I recently had a seller cancel a transaction I was involved in. Ironically, I too won multiple auctions, one for a lot of books and the other for a now duplicate copy of the same book:

ebay cancel transaction email

I am inherently skeptical of any email from eBay because of the never-ending stream of phishing and hacking attempts I see, so I won’t even click on these links after inspecting the message and ascertaining that it sure looked legit.
Instead, I just logged in to the eBay site, then went to “My eBay” “Summary”:
ebay my ebay summary

It immediately showed me a pending eBay Alert, which was the same transaction:
ebay alert cancel transaction

Okay, so at this point I figure it’s probably a legit request. 🙂
I clicked on “Take Action” and entered a response for the record:
ebay alert cancel transaction details

A click on “Send response” and the transaction is canceled:
ebay alert cancel transaction canceled

That’s all there is to it.

Let’s Stay In Touch!

Never miss a single article, review or tutorial here on AskDaveTaylor, sign up for my fun weekly newsletter!
Name: 
Your email address:*
Please enter all required fields
Correct invalid entries
No spam, ever. Promise. Powered by FeedBlitz
Please choose a color:
Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!

3 comments on “Can an eBay seller really cancel a transaction?”

  1. How To Cancel My Ebay Seller Account | Lalataso-2 says:
    March 27, 2016 at 8:14 am

    […] Can an eBay seller really cancel a transaction? – Ask … – Sellers can cancel eBay transactions, so it sounds like you did the right thing and you encountered a friendly seller who was willing to give you the benefit of the … […]

    Reply
  2. rafael says:
    March 3, 2011 at 5:16 am

    hi, a seller recently cancelled an order i had placed but I’ve already paid for this item, if i cancel the order would i still get my money back?

    Reply
  3. Steve says:
    December 22, 2008 at 2:52 pm

    Yes as long as you have a legitimate reason Ebay would not have a problem .And yes not all sellers oblige like the good one that you encountered .
    All also all emails about the cancellation would come in your My Ebay account so it will be for real.Do not worry .

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Search

Recent Posts

  • How Do I Update My Autofill Information in Brave?
  • Is It Possible to Save Voicemail Messages on an iPhone?
  • Automatically Sync Time and Show World Clock on my PC?
  • Rename and Add Artwork to Voice Memos Saved in Apple Music?
  • How Can I Use Google Lens within Google Chrome on a Chromebook?

On Our YouTube Channel

Casio PRO TREK Eco-Friendly PRW61-1A Chronograph Watch -- REVIEW

BENKS "MagClap" MagSafe External iPhone Battery -- TEST & REVIEW

Categories

  • AdSense, AdWords, and PPC Help (106)
  • Amazon, eBay, and Online Shopping Help, (161)
  • Android Help (195)
  • Apple iPad Help (144)
  • Apple Watch Help (52)
  • Articles, Tutorials, and Reviews (344)
  • Business Advice (199)
  • Chrome OS Help (23)
  • Computer & Internet Basics (758)
  • d) None of the Above (164)
  • Facebook Help (382)
  • Google, Chrome & Gmail Help (177)
  • HTML & Web Page Design (244)
  • Instagram Help (47)
  • iPhone & iOS Help (603)
  • iPod & MP3 Player Help (173)
  • Kindle & Nook Help (92)
  • LinkedIn Help (85)
  • Linux Help (162)
  • Linux Shell Script Programming (86)
  • Mac & MacOS Help (888)
  • Most Popular (16)
  • Outlook & Office 365 Help (24)
  • PayPal Help (69)
  • Pinterest Help (53)
  • Reddit Help (17)
  • SEO & Marketing (81)
  • Spam, Scams & Security (92)
  • Trade Show News & Updates (23)
  • Twitter Help (217)
  • Video Game Tips (66)
  • Web Site Traffic Tips (62)
  • Windows PC Help (912)
  • Wordpress Help (204)
  • Writing and Publishing (72)
  • YouTube Help (45)
  • YouTube Video Reviews (159)
  • Zoom, Skype & Video Chat Help (56)

Archives

Social Connections:

Ask Dave Taylor


Follow Me on Pinterest
Follow me on Twitter
Follow me on LinkedIn
Follow me on Instagram


AskDaveTaylor on Facebook



microsoft insider mvp


This web site is for the purpose of disseminating information for educational purposes, free of charge, for the benefit of all visitors. We take great care to provide quality information. However, we do not guarantee, and accept no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this site or on any linked site. Further, please note that by submitting a question or comment you're agreeing to our terms of service, which are: you relinquish any subsequent rights of ownership to your material by submitting it on this site. Our lawyer says "Thanks for your cooperation."
© 2022 by Dave Taylor. "Ask Dave Taylor®" is a registered trademark of Intuitive Systems, LLC.
Privacy Policy - Terms and Conditions - Accessibility Policy