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How do I change my billing credit card on Netflix?

August 29, 2014 / Dave Taylor / Amazon, eBay, and Online Shopping Help, / 18 Comments

I need to change my visa card number: the one I used was lost so a new one was sent to me. I’ve tried calling-no help–on line and that does’t work–by next month if this isn’t taken care of I will lose access to Netflix. Help!

We don’t want you or anyone else losing access to that great repository of TV shows and a few dozen good movies, Netflix, so let me show you how to get it all fixed up straightaway.

What? Why my comment about movies on Netflix? Because as a film critic (see my site Dave On Film.com) I know a good movie when i see one, and darned if I don’t have a hard time finding things worth watching. I’ll read commentary from a fellow critic about how a new film parallels a classic, but it’s not on Netflix. Or I’ll read a cinephile book and it’ll list must-watch indies. None of which are on Netflix. I’ll decide I just want to watch a few of my own favorites and, you guessed it, they’re available via DVD (which I don’t have) but not through streaming. I guess it’s economics, but Netflix is my go-to site for TV shows, old and obscure or the latest and greatest. Does your experience vary?

Anyway, to get this to work, you’ll need to be logged in to the Netflix Web site. The TV interface won’t work (or if it will, it’s sure 100x harder to correctly enter the needed data!)

Once you’re logged in at http://www.netflix.com/ click on your account icon and name on the top right to get the account menu:

netflix main account menu

As you can see, choose “Your Account”…

netflix account info

You can bail on Netflix by clicking on the big “Cancel Membership” button, but you don’t want to do that! Instead, click on the “Update payment method” link on the right side.

Now Netflix will show you a credit card input window:

enter credit card payment visa mastercard change billing info netflix

Here’s where you’ll need to carefully type in your new credit card number — and check it twice! — along with expiration date, CCV code on the back, your zipcode, etc, so it can run a test transaction and ensure it’s valid.

Done? Great. Click on “Update Payment Method” and you’re done!

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Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!
account management, netflix, netflix account, online payments, pay netflix bill, update netflix settings

18 comments on “How do I change my billing credit card on Netflix?”

  1. Zubaida Nagoda says:
    June 13, 2018 at 11:55 pm

    Ok I have finished my one month trial need to subscribe again so I changed my card number from iTunes and put my husbands credit card but every other app seem to update successfully but Netflix is saying billing problem so is it bcoz I changed my card and the name doesn’t rhyme with my email pls I need answers

    Reply
    • Dave Taylor says:
      June 14, 2018 at 10:01 am

      I’d call Netflix and ask them what’s going on, Zubaida. Good luck.

      Reply
  2. barbara brickey says:
    April 11, 2018 at 1:58 pm

    This account was suppose to be cancelled many months ago yet continue to put on my charge card,Again please cancel this account.as of 4-11-2018 thank you.

    Reply
    • Dave Taylor says:
      April 11, 2018 at 2:47 pm

      I can’t do that, Barbara. You’re going to need to call Netflix or your bank.

      Reply
  3. cindy dalin says:
    May 11, 2017 at 9:14 am

    I need too give you my new information on card too pay my bill

    Reply
  4. Petronella says:
    December 1, 2016 at 10:48 am

    I want to change my card number

    Reply
    • gabriella salinas says:
      March 10, 2017 at 6:43 pm

      I need to change my billing credit card information on my Netflix

      Reply
  5. william woodward says:
    April 18, 2016 at 3:54 pm

    need to register a new credit card one priveouly used was lost and replaced to know the old numer as i destroyed whed i recieved ne card

    Reply
    • Dorothy A beyer says:
      April 28, 2016 at 12:31 pm

      I need to givve a new visa card no.

      Reply
  6. nancy says:
    August 21, 2015 at 3:23 pm

    Be careful, when you are changing your credit card number and payment method. Netflix automatically deducts a $7.99 authorization fee that is refundable based on your banking institutions refund policy. So basically Netflix is ripping you off and it is up to you to make sure the $7.99 fee is put back onto your credit card.

    Reply
    • Betty Rowe says:
      October 26, 2015 at 6:13 pm

      please cancel my Netflix now,today and put my money back into my acc. 10/ 23/15.

      Reply
      • Llnda says:
        January 14, 2017 at 8:28 am

        I want to cancel netflex ive never used it and dont want anymore money coming out of my account

        Reply
    • Jonally says:
      January 13, 2016 at 3:19 pm

      I need to cancel my Netflix pls

      Reply
  7. Miki Marcu says:
    July 9, 2015 at 3:41 pm

    How do I change my credit card for Netflix?

    Reply
    • Dave Taylor says:
      July 9, 2015 at 11:13 pm

      Log in on a Web browser, then from the menu below your profile pic on the top right: Your Account > Update Payment Info

      Reply
      • robert maull says:
        March 12, 2016 at 9:04 am

        I want to change my card number

        Reply
        • Lawrence Borowski says:
          March 23, 2016 at 12:16 pm

          Need to change card number

          Reply
          • Margaret O. Anderson says:
            July 11, 2016 at 1:57 pm

            My Master Card number has been changed. I get Netflix through APL TUNES. Please tell me how to change the number on my account. I am very dumb when it comes to using my computer.

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