Hello. I bought an item off of eBay a while ago and sent the money the next day. I then never got the item. So I tried to contact the person and he said he would give me a refund but never did. So I waited patiently for his reply but never got one.
I then filed a report 40 days after the time I bought the item but there were a couple of problems. I closed my paypal account maybe 2 days after the transaction due to an identity theft reason (I was paranoid) and I opened a new account. I asked the paypal representative that if this was a problem and she told me no and it would be still investigated and then she filed the buyer complaint under my new account.
After about 2 months or so I never got a response and decided to call back for an update. Then the man told me that paypal investigated it and said there was nothing he can do because the transaction took place on an old account and that he will file another buyer’s complaint stating that I had to close the account due to identity fraud and told me to call back in 2 days.
So I call 2 days later and they tell me now that they cannot get my money back because I filed a complaint 2 days ago and it was not covered because they have a 45 day policy that says I cannot file a claim after 45 days. And that I am not eligible for the buyer’s protection because I closed the account that had the transaction on. And if I wanted to I can file a police report but they cannot give me a name, or email or anything.
I’m desperate Dave what should I do?! We’re talking about 150 dollars that I am out and that is a lot of money when you’re going through college!
