
Windows display driver glitch?I am trying to fix a friends Dell laptop (Inspiron 3800/Windows? 98) for him. The screen resolution is set to the lowest settings (can't change it) and 16 bit color is the only option given. It's using the systems default display driver. When I use the Dell driver disk to change to the ATI Rage driver that it calls for, it installs the driver then tells you to reboot for changes to take. When I reboot, I get the bios screen, the Windows 98 welcome screen follows then a blank screen with the hour glass and that's where it hangs. It won't finish loading windows. When you reboot it tells you to boot using safe mode. I have gotten it to finally boot normal but when you go to display settings it offers 256 color and will let you change the resolution settings BUT when you reboot to take effect it goes right back to the lowest settings and 16 bit color. Any ideas on what the problem can be? I have formatted the thing using the Dell restore disk several times as well. I can even get online and update windows BUT the screen resolution won't change. HELP!!! This is a complex problem, as is obvious from how long your question ended up being. Nonetheless, the answer is relatively straightforward and is true not just for this specific situation but for any situation where hardware is being "weird" or otherwise glitching as you describe: Download and reinstall the driver In this case, I'd go to support.dell.com and search for your specific laptop model (the Inspiron 3800). Download the latest BIOS update and latest ATI Rage driver. If you do not know how to flash a BIOS, Dell provides instructions at the download site. Be very careful when flashing a BIOS. If anything goes wrong you are probably up a creek and your lovely Inspiron will be transformed into an expensive paperweight! As far as I can tell, the specific driver you'll need is this one: http://ftp.us.dell.com/video/W98ME08.EXE It's the video driver that Dell recommends for Inspiron 3800 using Windows 98 as its main operating system. Install that, reboot, and you should be in good shape again. If you're going to try upgrading your BIOS by "flashing" it, then you'll want to download and install the Dell Inspiron BIOS update from here: http://ftp.us.dell.com/bios/A17-I38.exe Again, though, be careful so you don't crash and burn on the BIOS update. Maybe you could have a PC guru around to help? In any case, that should get you back on track! Thanks to Ed Ellis for his help with this answer.
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Never miss another useful Q&A article again! Subscribe to AskDaveTaylor with Google Reader. I've had similar problems with ATI drivers and 98se at the school I support. I've found that deleting the driver from the device manager plus deleting all of the user profiles (seriously!)and then reinstalling the driver on reboot works 100% of the time. Since our PCs are in a student lab, deleting the profiles is not a problem for us. Good luck. Joe Grane I have a similar problem. I normally run at 1280X1024, with display dpi at 158% normal. I reset my res to 600X800 for a specific program, but I forgot to reset the dpi first! When the resolution changed, the fonts were gigantic, and filled so much of the screen that the button to apply changes did not appear. I changed the dpi to normal, and rebooted, even though I could not click the button to apply the font change. On reboot, I was back to 1280X1024, 158%. But the next time I started up, I was at 800X600, 158%. Now it does that every time. A reboot, without changing any settings, always brings it back to 1280X1024, 158%. But any time I shut down and start back up, I get 600X800, 158%. I have a hp pavilion xt 853 w/ a mx70 moniter. Sorry to hear of your experiences, Kelly. I think the key question is: who made your display card? Go to their site, search for device driver updates. Good luck! Posted by: Dave Taylor at October 11, 2005 4:42 PMlost power during RITA and am now unable to change color settings(16 only)ME system everything else normal Posted by: gquebedeaux at October 21, 2005 7:47 PMSounds like you might need to reinstall your display driver. Check the web site from the company that made your PC (e.g., Dell, Gateway, etc), and see what you can find out. Good luck! Posted by: Dave Taylor at October 21, 2005 10:20 PMI have a DELL OptiPlex GX240 DHP. It runs at at 4 bit quality and the lowest resolution. Niether can be adjusted. It has no video card and just the mother board. Now would a new Video card fix this? Is there a driver I can use with my motherboard? This is a realy strange occurance. Posted by: Jonathan Applegate at September 9, 2006 8:41 PMMy laptop has lost all color/resolution adjustments except the default setting of 16 colors,Somebody please help me,ive tried everything I can think of. Posted by: James Honeycutt at September 10, 2006 6:19 AMhello its nice to see this as i have the exact same problem i have a genuintel 11 computer with windows 98 se installed and i can not get the color to change from 16 back to 256 i am aware of dells sight but i cant get it to load i was wondering if you could get the download link of the driver for me as you did this one please thank you my email is dougburkeen3@aol.com Posted by: doug at December 3, 2006 12:56 AMhi I have a problem with ATI drivers. if I install drivers on my computer I can't play certain videos off of the internet but when I uninstall the drivers without having any drivers I can watch the movie. Also musicmatch wont play. I have uninstalled drivers and reinstalled the newest ones Can anyone help me Posted by: Curtis at December 19, 2006 4:58 PMI recently reformatted a Dell Latitude CP, and reinstalled Windows 98SE onto it. I have the same problem as everyone else, though (smallest possible resolution and 16 colors) however, I understand that I need to update my driver. The problem is that I have no idea which display driver I need to install from the Dell site. There is a list of seventeen drivers there, and I've not a clue as to which one I need. The laptop was given to me as a (very old) gift, thus I haven't all the original information regarding it. Is there a way to find out which driver I need? Posted by: Richard at February 17, 2007 1:37 PMDITTO. I recently reformatted a Dell Latitude c610, and reinstalled Windows 98SE onto it. I have the same problem as everyone else, though (smallest possible resolution and 16 colors) however, I understand that I need to update my driver. The problem is that I have no idea which display driver I need to install from the Dell site. There is a list of seventeen drivers there, and I've not a clue as to which one I need. The laptop was given to me as a (very old) gift, thus I haven't all the original information regarding it. Is there a way to find out which driver I need? Posted by: Trey Stu at February 27, 2007 5:39 PMI have an acer travelate 2300. I cannot get the screen to transfer to a LCD projector, the f5 button does not function, a I missing a driver? if so where do I find one to run with XP Help please Posted by: Ray at August 17, 2007 7:27 AMI'm having similar problems. I recently bought an old computer from my friend. It was working fine when he had it, but he formatted it before he gave it to me. I reinstalled win98, which is what he was running on it, but I'm getting the "16 colours small resolution" thing. I'm having problems with my display. I have an acer aspire 5000 and the display will glitch with a turqoise color sometimes. Any advice? Posted by: Jane at September 25, 2007 8:40 AMI have an Dell latitude d610 that I reformated and put windows ME on it and I can not display more then 16 colors and I would like to display more how can I fix this problem. I have tried to down load files drivers but they all seem to want windows XP and I would like to run ME... thank you for your help... my system is an amd athlon one...i recently installed windows from the scratch...now i seem to have a glitch in installing the video drivers...i am not able to play games and do other stuff...plz provide me a sutable solution for the problem... Posted by: karthik at October 3, 2007 9:04 AM1 uninstal u'r displey driver . 2 remuve u'r VGA from mathearboard . 3 then put back . 4 and then INSTAL correct VGA driver IT mey HELP) !!!!! Posted by: BACHO at November 25, 2007 8:24 AMhai friends i am in seek of my vga driver and sound card driver and i dont know what type of vga and sound card i am having could i get the solution for knowing what type of cards and how to download those drivers my dell c610 says theres no bootable drive what does that mean and how do I correct the problem? Posted by: Timothy at April 9, 2008 7:42 PMi have a dell Latitude d610, i had already installed more and more avg driver so it'solution only 1024x768, i can not change other solution, i think when we install vga driver we can change some other value. please help me? Posted by: hit_boy at September 8, 2008 7:38 PMim having problems with xp it makes everything in the wrong order and comes up with an error saying theres something wrong with my display driver thanks for any help Posted by: scott at September 15, 2008 2:41 AMI have a lot to say, but ...
I do have a comment, now that you mention it!
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