Why can't iTunes Find My Songs?
I have an iTunes/iPod problem. In August I created a library on one of my
computers with about 150 songs. I then created another library on a different
computer. I now want to put my old songs from the first library back into my
iPod. So, today I opened my first library and hooked up my iPod. For all the
songs I clicked (most) I got a message that said "This song could not be used
because the original file could not be located. Would you like to locate it? "
I was so confused. Have I lost all of my songs? The library hasn't been opened
in a while but is that a reason to mess up all the songs? Please help me!! I
want to listen to these songs.
Dave's Answer:
This sounds like a problem with an iPod not being able to sync to two libraries at the same time. If that's the case, then your easiest solution would be to move the 150 song library over from one computer to the other, I think.
But let's make sure that the problem isn't with the music library itself. Do you know the name of any one song in the 150? If so, open up the Terminal (Applications -> Utilities -> Terminal) then type in
locate "XXXX" where "XXX" is a fragment of the song name you remember, with appropriate upper and lower case letters.
You should get something like this:
$ locate "Apple Tree"
/Volumes/X2/iTunes Library/Michael Franks/Tiger In The Rain/Underneath
The Apple Tree.mp3
/Volumes/X2/iTunes Library/The Andrews Sisters/The Best of The
Andrews Sisters/Don't Sit Under The Apple Tree (With Anyone Else
But Me).mp3
That will tell you the files from your music library are located on your disk (mine is in /Volumes/X2/iTunes Library/ ).
Now open iTunes and when it says "do you want to locate it" say YES and navigate to that directory. I think it'll resolve all of them, but if not, you could also open the folder in the Finder and just drag all the album folders onto the iTunes app itself.
Or, if you want to move all the songs over, use the Finder to move into the music library, click on all the song folders you're interested in, then command-click on any one selected folder to get the pop-up menu and choose "Make Archive". It'll create a ZIP file that has all the songs you want to move: copy that to your newer computer, then double click it to unpack and simply drag all the music folders onto the iTunes application itself.
Try this, and report back to us how it worked out.
Related Mac OS X Help articles:
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Reader Comments To Date: 211
It sounds more like to me that you added the files to the library and it wasn't set to automatically consolidate the music files in the library and you then deleted the originals thinking it had them in your liibrary also but they weren't there. Of course, I may be wrong and it may have just lost your library locations.
my problem is that i cant find my songs in any folders, i have a dell. i'm just trying to move my library on iTunes from one username to the others. i did accomplish to move it to one username but when i went back to the original username it could'nt locate the "original file" of most of my songs. to make matters worse i erased the library by clicking on one song that i could find,when i double-clicked it, it then replaced all my songs(which had exclamation points next to them)and all my playlists. Now i'm searching My Computer for my songs but i can't find any.Please help me, i'm soooooOOO frustrated can you please help me???!?
First, I had a problem when loading a cd into the ipod from my pc laptop, where the original library is stored, and the itune program did not retrieve the song title and artist.
Second, after messing with the pc, I decided to use my wife's mac to load the cd on the ipod, resulting the losing of my whole pc library pn the ipod. Song titles and artists were still not retrieved with the cd loading from the mac.
What can be done to restore the pc library and correct the pc itune program to retrieve song titles and artists?
Dave My Main Savior to be, help me, I can't access my music library in iTunes. It use to be there. I was able to download songs from this library onto iTunes. Now when I plug in my iPod "Richard's iPod" is displayed but my library is just highlighted, I cant do anything with it, can't play songs, can't download.
If I try a message appears.. "The iPod "Richards iPod"is linked to another iTunes music library. Do you want to change the link to this iTunes library and replace all existing songs and playlists on this iPod with those from this library'. Dave I hit the yes button with my iPod shuffle and lost the songs that were on it. No big deal it was just an experiment. There is also a little picture of a lock where the load up bar is. Sorry I wasn't done. Dave can you please tell me what going on. Thanks so much Richard
Sounds like what you might need is an iPod sync application so you can grab your files before you re-associate the unit with your computer. Why it lost that association is baffling, but if you're using a Mac, you'll find that versiontracker.com has a number of different matches for the search "iPod sync", and if you're a PC user, go to download.com and do the same search.
We have a household "server" that has most of our music on it. Most have been copied from CD's (yes, that we'ver purchsed) I also have some music on my own computer.
Although all songs are listed in my library, most of them have the exclamation point next to them and iTunes can't find/play them when i click on them. I have tried redirecting iTunes to the network computer that houses the songs but that doesn't work. I'll be da&&%#$(#ed if I'm going to manually direct each and every one of 3,000+ songs.
Help!?
: /
ive been haveing the same problems, only i havent done anything with itunes. i havent had any other IDs or usernames but my own.
the window says that my original files cant be located!
i try to find them, but they are no where to found.
there are only a few songs left. please, i ABLSOLUTELY NEED HELP.
i only have about 62 songs on itunes. i can only listen to 11.
i download my cd's onto my itunes library and when finished i transfered the songs i wanted onto my ipod nano. this was fine until i went back the next day to change some of the songs on my nano and noticed that my library was not in itunes anymore. The wierd things is that if i go into properties my itunes still says that i have 5.67Gb worth of material in their, which is my colplete library.
do you have any suggestions on how i can get my library back so that i can see it.
Dave, I had my Ipod hooked up to my computer and when I signed onto Itunes it wiped out my library, completely and the songs on my pod. I cannot find them on my hard drive. Is there anyway to get them back?
Thanks!
Lynn
If your songs are still on your iPod, you can download one of the many shareware ipod sync programs that will let you copy them onto your computer and then import them into iTunes again, without much fuss. If they're gone from the iPod too, well, bad news. They're gone.
To find these sync programs, go to http://www.download.com or http://www.versiontracker.com/ (PC or Mac, respectively) and search for "iPod" or "iPod sync".
This stuff makes me want to get rid of my iPod. I recorded my own voice on my iPod and I can't even download it because the iPod is so restrictive. This isn't copyrighted material, it's my own damn voice!!!! I should be able to pull it off of my iPod like any other computer file.
I have files on my computer in my music file that I tunes won't add into my library. They are all .mp3 files and I can see them in the music folder. When I add them to the library it shows that they are being added, but when I search for them they don't show up in I tunes. Help!
Recently I had to have my Dell laptop re-formatted. This meant it had to be wiped clean. Before wiping the laptop I burned a bunch of CDs with all the songs I had loaded to my iPod. I also saved the itunes *.itl and *.xml files that were on the computer.
I would like to know if there is a way to restore the playlists I had originally created on my laptop so that when I re-install iTunes I can re-create my playlists. Thanks.
my iTunes will not open because my eMac OSx says it they are in an invalid library. Can you help me.
i want to burn a cd for my friend with my songs i have on my itunes, but they will only burn if they are in my library and half of the songs i wanna burn are only saved on my ipod and not in the library. i need to either get my songs from my ipod into my library or figure out how to burn from my ipod. HELP!!!
hi i think i have a problem i was cleaning out my i tunes and created new folders so my songs would be organized and i deleted the old folders and now when i plug in my i pod to update it is saying i can not update because the folders needed to update have been deleted how can i get those folders back? i checked in my recycling bin and they are not there. please help me
Dave, I have a question... you said to go to Application -> Utilities -> Terminal..but where is applications???
I have all of the songz in my library but every time i try 2 update my ipod it alwayz sayz "songs on the iPod cannot be updated because all of the playlists selected for updating no longer exist." a couple dayz ago there was a new playlist added called "ipod sellection list" i deleted it though because it was no use. i want the songz back on my ipod pleaz help me
Mike, I'm talking about a Mac when I talk about "Applications". A Windows system works differently. Check:
http://www.askdavetaylor.com/about_itunes_windows.html
Jonathan, I'm really not sure what's happened with your iPod because you definitely can add and delete playlists without affecting what music is actually on your iPod. When you *browse* your music collection by Artist, say, do you see all your songs, or have they all vanished?
My problem is having multiple Ipods (two Nano's, and the 60Gig Ipod), and multiple computers. My wife likes some of the songs my daughter has on her Ipod, and I am not sure how I am going to add those to her Ipod without wiping out her whole library of existing songs. I have found a nifty freeware tool called "Ipod Dump" which basically "dumps" your Ipod's music onto another computer's library. You can find it at http://www.download.com under "Ipod Dump". After you install it, you copy the executable to the root of your Ipod and run it from there. Once you run it, all of your songs on your Ipod will show up and then you can "dump" those songs onto the computer. Be sure to read the help files to understand all the options and how to use it. It takes some getting use to, but it's not bad for a freebie.
Use iPod Viewer (a free download) to get the files off of the iPod.
Hi,
I have the same problem as Jonathan a few posts up. When I plugged in my ipod nano I got the message that "songs on the ipod cannot be updated because all of the playlists selected no longer exist". Now all the music is wiped off my nano. All the music is still in my itunes though, and still plays through itunes. Please help?!? Thanks so much in advance.
I NEED help! All of my songs on my itunes library,playlists, and ipod and gone! They were mostly all purchased and I had more than 300. I would really appriciate it if you could tell me how to retreive them from my computer somehow! Thanks.
Please How can I insert aCD into Itunes and download
my ipod nano has been freezing on me alot lately, and a little while ago i d/l a newer version of itunes and every since then i havent been able to put music onto my ipod or take songs off? Whats wrong with it? HELP ME ASAP!! i go every where with it and i need to put new songs on it and take the old ones off.
THNX,
sam
Dave, thanks for your great articles. But in my case, the songs are there in the hard disk, but iTunes does not "see" them (after changing my booting hard disk by a new one with a new name and reorganizing the folders containing the songs). They all have an exclamation mark and if I double click one of them, it does not play but a prompt allows me to localize it. Then it plays OK.
The problem is that I have several thousands of such songs sorted in several folders and sub-folders. How to fix that at once without having to do it ony-by-one?
I know that I can drag and drop such folders of songs into iTunes, but I want to do it without losing my ratings and other information like last played, etc. I do not know how to accomplish that.
In a nutshell, these songs were localized by iTunes at a time in other booting disk, but now they need to re relocalized without losing their information. And the original hard disk is no longer available.
More details about this scenario/problem here:
Relocating music
http://forums.ilounge.com/showthread.php?t=31133
i saved songs on my playlist but i cant seem to find them
I have a weird problem with my iPod. On some (not all, not often) occasions when I add music and then try to play it by artist it doesn't list all the music by that artist, some (usually one) but not all. The songs are there because I can find them by song. The only way I have found to get it to work correctly is to do a restore on the iPod after I have added the music. I have two iPods and both have the same situation happen to them. I also have been through three Macs since iPod came out, and this situation has followed me from mac to mac. So I am pretty sure this is not a hardware issue. It seems to have started after apple did the update a couple years back that scrambles the filenames on iPod.
Dave, thanks for your great articles. But in my case, the songs are there in the hard disk, but iTunes does not "see" them (after changing my booting hard disk by a new one with a new name and reorganizing the folders containing the songs). They all have an exclamation mark and if I double click one of them, it does not play but a prompt allows me to localize it. Then it plays OK.
The problem is that I have several thousands of such songs sorted in several folders and sub-folders. How to fix that at once without having to do it ony-by-one?
I know that I can drag and drop such folders of songs into iTunes, but I want to do it without losing my ratings and other information like last played, etc. I do not know how to accomplish that.
In a nutshell, these songs were localized by iTunes at a time in other booting disk, but now they need to re relocalized without losing their information. And the original hard disk is no longer available.
More details about this scenario/problem here:
Relocating music
http://forums.ilounge.com/showthread.php?t=31133
For the people who had trouble getting music onto their own iPod, I had the same problem and I have a solution for you.
In iTunes (I have Windows) go to Edit -> Prefrences. Then go to the iPod tab. You should see a white box with two options above it. Both are about your iTunes playlist and updating your iPod. If you try one or another.. I'm sure one will work. I hope my advice helps.
I just got a nano as a gift. I tried to transfer music from my pc to ipod. I can not find files on ipod when not plugged into computer however when I plug into computer and got to ipod flash drive I can play my music??? I don't get this at all! Please help!
I have itunes on my system but am not able to download songs onto my ipod? Every time I even try some option it says, insert CD???
So I recently got a new computer and a new ipod, and instead of transfering all my songs on itunes from my old computer to my new one, I synced them using my old ipod. I can listen to the songs in my library fine, but i am unable to access my music folder under "Brock's Ipod". What can I do so that I can listen to my songs under my ipod?
I want to burn a playlist on itunes onto a disk. I insert a blank disk and click burn in the upper right hand corner. It says checking disk... the it says checking playlist... and then it says an eror occured number 261. and with that a wizard pop up comes up saying this file could not be written onto the cd. How do i fix this?
My iTunes won't show that my iPod is hooked up! HELP!...please :(
why cant i find the songs i am ever looking for?
My iTunes is really messed up.
No Songs are on my iPod for some reason.
There are still all my songs in my library but when I try to update my iPod it says "Songs on the iPod cannot be updated because all of the playlists selceted for updating no longer exist."
I have no idea what is going on.
I even tried clearing some songs and then re-uploading them but it still says I can't upload.
Thanks! - Chloe
Hey dave, i was trying to put songs onto my ipod mini and it was trying to upload and the ipod was full. It popped up with that message. Then it popped up with something that said would you like to create a selection list to go on our ipod (or something liek that) and i clicked ok. So a new playlist popped up called Max's ipod selected list. (or sumthing like that) So i took out the ipod and the only playlist on the ipod was that one with all the songs on it. So i deleted a couple of songs to have room to put more songs on. I then deleted that playlist from the itunes. All the other paylists i had were still there and all the songs so i thought it would be ok. WHen i deleted it it wiped all the songs off the ipod. Now when i try to upload them back on it says 'songs on the iPoMax's iPod cannot be updated because all of the playlists selected for updating no longer exist'. what can i do about this and get the songs back onto the iPod. Cheerse Max
I had a playlist in iTunes (windows) where my music to put on my shuffle was (all the best songs for running). I store all my music on my external hard drive. When I didn't have the external plugged in, and went to charge my shuffle, it deleted all the songs. I plugged the external back in, but itunes now wants me to manually locate every file on the playlist. Is there any way to tell it to just search for the whole playlist in the file it should be in? I don't have the time to redirect all of the songs...
I Just recently got a new computer. cuz my old one stopped working the mother board went out and.but the hard drive is still good. But now on my new comp. i do not have itunes.So if i was to download itunes again would i be able to get all my music and videos back on to my comp.
My dad copied all my songs from iTunes on a CD and now when I try to listen to my songs off iTunes, if it was one my dad copied) I can't listen to them. "This song could not be used because the original file could not be located. Would you like to locate it? " But then whe I try to find it. The Locatiosn box closes, i have search my harddrive and everything and my songs are nowhere. Can you help me?
Hi Dave, I have a similar problem to Daniel Cordova ^^^^^. I had had iTunes on my computer, but to due to an excessive amount of viruses my dad had to remove and reinstall everything including my iTunes library, which was never backed up onto a disc. Is there anyway for me sync my iPod with my new iTunes library? thanks
I have recently noticed that a lot of my songs are just disappearing for no reason. More and more go each day. I will click on a song, and it will say that it is unable to locate it. So i go to locate it, and i can't find any of my songs anywhere. All the songs that don't work have an "!" mark by it if that is to any help answering my question. All the songs that are gone are all from itunes, or from burned CD's. Please help, i have no idea what to do!
I can't find my library in itunes. Whenever I open itunes the library is black and all my songs are gone. When I plug in my ipod, itunes recognizes the device and shows my old library only I cant access it. What should I do?
thankiuu a lott i finally updatd my i-pod well not fnally actually i only took abou 2 to 3minute but thnx XD
I also have the problem: "songs on the iPod cannot be updated because all of the playlists selected for updating no longer exist" and don't know how to fix it. If you have any ideas that would be great.
Thanks
I have all my music on my pc's hard drive in the 'my music' folder (c:\documents and settings\my documents\my music. itunes is pointing to the folder and all the songs appear in my library but some appear with a ! saying the original copy could not be located. When it asks to locate the file I am able and I can play them through itunes. Once the song is played the ! disappears but when I synch my ipod the songs will not copy to the ipod and the ! returns. The songs are on my pc and I can get itunes to find them but they still won't save to my ipod.
More on Ipods I have an issue finding songs and artisits on my ipod. When I plug my ipod into my laptop and browse it through My Computer it will show the artist I want (eg Avril Lavigne) and that foulder will show all her songs. But when I unplug my ipod and try to scrol through the artists its not there. If I try looking for the song they're also not there?? Why is it that they are on the ipod but I cant find them anywhere? It's really pissing my off. I tried removing the whole artist folder and resyncing it which didnt work I renamed every song just in case and I've restarted the ipod so many times I couldn't count. Nothing is working! Any ideas?
I have a BIG PROBLEM. YESTERDAY I OPENED ITUNES AND I NOTICED THAT MY LIBRARY AND PLAYLISTS ARE COMPLETLEY ERASED AND I'M AFRAID IF I PLUG MY IPOD IN THEN ALL MY SONGS ON MY IPOD WILL BE LOST. I LOVE TO PUT MUSIC ON MY IPOD BUT NOW I CAN'T. IF SOMEONE WOULD PLEASE HELP ME.... THANKS
in iTunes it says songs on the iPod cannot be updated because all of the playlists selected for updating no longer exist how can i get new ones
I have all of the songz in my library but every time i try 2 update my ipod it alwayz sayz "songs on the iPod cannot be updated because all of the playlists selected for updating no longer exist." a couple dayz ago there was a new playlist added called "ipod sellection list" i deleted it though because it was no use. i want the songz back on my ipod pleaz help me
How do I have itunes automatically search for the mp3s located in different areas of my hard drive?
i have a huge problem...i found all of my itunes library and music stuff all gone...and if i were to plug my ipod back in im afraid it would delete all songs on my ipod....what do i do?
help me plzzz
i just updated my itunes and it maid my playist that started with numbers like 50 cent end up at the bottom of my playist how can i get it back to numbers then a-z ?
Okay, so I don't really think that my problem has to really do with this, but I downloaded a CD to my Windows Media Player, and now I wanna download the songs I ripped from my CD to my iPod. I have to use iTunes to do it, but it doesen't have the songs I downloaded to sync on there. How do I fix this?
sometimes when i install other mp3 players cd, my songs on computer go missing. so i always make sure i place the songs organized.
i have anew IMAC however iam not sure how togo on itunes with the last of songst...l hat i acan buy for 99cents please walk me through do igo on safari/or where . ido have songs like six of them that i allready purchase i would like an itemized from step 1 to step2 etc my computer is amonth old paid1,200.00 i had a dell for 6 y2ars and i find this one difficult because i am doingwhat i think i should all iwant is the list of allsongs so icould access it easealy
hi iv turned on the computer & i opened itunes & half of my music was gone how do u get it back?
also all my playlist is gone
i still have the musics in my computer but i have like thousands & it will take like a week to fix it & manage my list again so plz help me
plz reply any1?
why is it then when i go to edit-preferences-automaticlly update when i click playlists-then it goes red my brady's ipod folder and says- ''brady's ipod cannot be updated because the dick could not be read from or written to? please help me!?!?!?! yours hopefully brady
I have managed to put all my songs on itunes and from there on to my ipod. Very happy with that. However what I want to do now is to save all my songs in my library approximately 15gb(i think that is the amaount I have used)on to a cd so they are saved. This is because I am moving and I am not sure if I will take my computer with me. What kind of cd should I be looking for . Is there one that is big enough to take all my songs and if so how do I do it?
Please help me
Yours faithfully
Henriette
Dave, I don't mean to even the slightest bit redundant but i my itunes running on Windows. I have around 1600 songs on my external HD. One day i connected my iPod to the PC and all my songs displayed in itunes but all came up with exclamation points. As i clicked on the songs i got the error message that everyone else gets "can't locate file...blah, blah". So when i manually locate the file the song plays but when i disconnect from i tunes and reconnect...the same problem occurs. I see all my songs in my external HD so i know they are there but for some reason my itunes is not recognizing it. Can you assist me?
Henriette, I'm sorry to say that there's not a CD (or DVD) in the world that can store 15GB of information. A CD can hold about 700MB, so you'd need about 22 CDs. a DVD can hold about 4GB, though, so that'd be easier if your computer can burn DVDROM disks: that'd be 4 DVDs of music. Somehow, though, I bet you have more than 15GB of music... :-)
Sean, I would go into the preferences / settings for iTunes and make sure that it's looking for your music library in the right place on the correct disk. Then you can have it rescan your computer for music and hopefully it'll all be fixed.
Oops, seems like Mr. Dave Taylor doesnt happen to know whats going on in the world today....you can store 25GB on Blue Ray Discs, and 50GB on Dual Layer Blue Ray, you can already buy commercially available Blu-Ray Recorders (around £400). I will forgive the indiscretion if you are not technically minded ;)
However thats besides the point :p
I have a similar situation only my data is located on a network volume, iTunes is one of my other PCs. iTunes is set to copy the files/folders locally when you add them into the play list across the network, even after this it still cannot locate some of them without me manually setting the pointer...even though it just downloaded them....not how i said some...this doesnt happen with them all...
HI,
I have had serious problems with my ipod where I could not transfer my library to a new computer. I have been at this for 4 months with various different people helping me. I have eventually managed to get all my library on my new computer "a Dell Inspiron" however every time i click on a song it says it cannot locate the original. the library now looks ok however it will not play songs until I manually find it. any ideas ? thanks in advance
i try dragging music from my itunes library to my ipod but when i do it won't let me put the music on my ipod.
I have two problems:
1. I can't download track titles from itunes when I copy my cd to itunes.
2. When I attempt to update my itunes software, I get the following message:
Error reading to file. Verify that you have access to that directory c:\Program Files\Common Files\Apple\Mobile Device Support\etc\America\Zone Info\Rainy_River.
Thank you in advance!
I cannot play recently purchased and downloaded music, tthe file cannot be located. Can you help
I just bought an iPod Shuffle, but I want to delete songs from my Library without deleting them on the iPod too. Is there any way to do this?
I am having an issue. I am trying to add a file to my iTunes library, but it wont add the file. I dont know how to get the file to show up in the iTunes library
i just purchased a song and the transaction went through but i tried to look at the song i just bought and it wasnt in my albums or music library anywere am i looking in the wrong spot ? how do i find the song i just bought? it said it was downloaded but i cant find it, please help!
Hello! I recently bought an iphone and updated stuff any synced stuff last weekend. Today I connected my iphone to computer, opened up itunes, and all songs have gone have library. When this has happened before (always unexpectedly!) I have simply recopied the files to the itunes folder from my harddrive where they still appear but it messes up all my "added to" dates and deletes playlists. Is there a better/another way of doing it? Have checked library link in itunes is correct...it is...but still won't recognise location.
When I click on the itunes icon to open itunes, the windows installer box comes up, it tells me to wait while it installs and then says I need to verify access to a directory??? I don't know why all of a sudden this is happening. Can you help??
when i connect my cable 2 my ipod it doesnt shows on i-tunes that it is connected :S please help someone :)
I am trying to add more songs to my I tunes library, but when I try to add more songs to my library they dont appear in my library and i cant update my library because the songs dont go into my library ?
I have just bought an imac. I have all my music on an exteranl drive. I cannot import the music it has imported 300 songs but I have about 3000 and I go to library /import and nothing happens. any help? I am new to mac and dragging the files across does not work either. arrrgh I am going insane!!
Dave,
Itunes is no longer able to find songs which were not purchased from the istore directly or downloaded from CD's. I have around 1400 songs which have been downloaded from other sites and when I click on these songs in itunes it says it cannot locate the file for each of them. I have searched my hard drive and it appears they are nowhere to be found- I don't know how but apparently they have ALL been deleted/removed from the hard drive. Is there any way I can get these songs back?? I have not synced my ipod yet so I am wondering if I can retrieve the files from there somehow? HELP- I am incredibly frustrated and can't imagine what I am gonna do if I find I have lost all these files... I am hoping you can offer some type of solution to this problem.
Thanks,
Dave
I installed a new server and now when I try to play songs aor make a new playlist a lot of songs come up with this note : Sorry could not be used because the original file could not be found- how do i locate the files or songs so I can have acces to my songs again in I-tunes. Need a basic step type of answer as I'm not the most computer literate guy. Thanks in advance.
i have my ipod given by my dad, my problem is i dont have its cd where i can open it to my computer and put songs on it. my dad did not include the cd and his in other country. is there anything i could find or do to delete and add songs in my ipod?
i was downloading songs on itunes when i got done i shut off the pc and then the next mornin i went to download them on my ipod then my ipod didnt have and my pc didnt have the songs ethier please help
I just released a tool at sourceforge, which dummy-users can use, when iTunes "lost" their files. It is tested with iTunes 8.0.2. It searches all files in your music directory. But additionally, it also works, when you renamed your files, not just moved them (comparing file names and letting you choose out of the most propable).
"DOWNLOAD":http://itunesrepair.sourceforge.net/
(hope you do not regard this as spam).
cheers
Thomas
okay, so i was trying to open my itunes and at first it wouldnt open the once i got it open none id my songs were there. it said that my billing address was wrong but once i fixed the problem they still werent there! i had at least 181 purchesed song and about 500 off cd's. im not sure what happen but i didnt have them on back up or anything. now im scared... what do i do.
i have a question dave pls help.......
i have downloaded like 500 songs from my friend CD's collection and i did all of them when i was in new york now i am away from new york and in another state( temporarily) and i have my laptop with me. Now i am trying to play the downloaded CD's song on my Itunes Library but i cant play any single song downloaded from the CD's . if u can help me i will be really grateful
thnx
mason
hey dave
i just bought a new mac lap top and when i put in my cd to create my libary they are not coming up with the song name artist or any info and i am having to type in all the infomation myself. when i do this however my computer doesnt see the songs as part of an album... this never happened with my old mac... any hints??
okay soo i have a problemm.....i cant see my library or any playlists orr ANYTHINGG......all i see is a box which i can play my music but i cant access my playlistss or the ituness storee!!! and ive triedd jus about everything :(
my problem is that i can't find my songs on iTunes... Im trying to find them so I can delete all of them, so I can give it to my sister, but when i get on my library on iTunes... My songs arn't there!
Someone help me please. :/
i had my laptop wiped because i had i virus, i had bought songs from itunes but i didnt put them on my ipod is there any way to get them i downloaded itunes again i see them in purchase historybut not in libary please help!!
Thanks
Dave,
i was running out of space on my C drive, so I followed itunes instructions to transfer the library to the f drive. I followed the instructions to the letter, however after I "Consolodated library", Itunes pops up with an empty library. I double checked my new library location and it is f/music file, exactly where the music moved to (took 7 hours). So I never deleted any files. I now have all my music on both the f and c files (copies) I have read all the differences btw the music folder and the library files. But still cant hook the two correct ones up. When I try to system restore, apparantly there was so much on my C drive previously, that windows could never create any restore points!!! How would you best reconsolidate the itunes library with its directive files??? HELP
Marc
hi
my prob is that when i plug my ipod on, my itunes will not open....have re-installed but no luck help!!!
Hi Dave,
i have a question - I just purchased my first I pod - and have been trying to down (or up) load some of my personal cd collection on to i tunes to download onto the unit - it all works well except the i tunes cannot find album or Cd cover - it shows me album title, artist and song tile but no art cover - so i really cannot use the coverflow feature on my i pod - is it something i am doing wrong ? or did i set up something wrong or how can i fix the problem can you help?
Enzo
I'm in love with a song that sounds like the 'macarena' on itunes store, but I can't stinking find it!!The song is called Macadamia Nut, or something, and it's SOO addicting! All the stupid store can come up with is is a dang song called macadamia, and it sounds like a string on garage band! UGHHHHHHH!!! Anyway, what should I do, or type in, please?
P.S sorry if I took too long, I'm just extremely annoyed!!
Beccy again. forgotto say that i hav an ipod shuffle, so i cant watch videos. Thanks
Beccy
hello....i hooked up my ipod to a new laptop and there was a message asking if I wanted to scan for any probems and I clicked "yes". Afterwards I got a message saying that my music and data was tranferred into a "found" folder. Then I found out that all my music, videos and everything else I had just disappeared. However, the ipod indicated that the space is still used, but it is all in the "other" category. Can you help me get my stuff back? thanks..
On the iTunes store, I can't find the songs that I would like to buy. Do you know why?
Kevin, I don't really understand what you're saying. Are you sure that the songs and artists are *in* the iTunes Store? It doesn't have all CDs by all musicians. If you know that it is in the Store and you can't get to it, well, um, try using someone else's computer to search for it? Then check to see if you have any parental controls or something enabled on your own computer? Good luck.
recently in my itunes when i would click on a song to listen to it, and a little circle with an exclimation point would pop up next to it. Then a window would pop up and say that its "original file can not be found" and ask me if i would like to find it but i would have no idea where to look. Is there a way to fix this so my songs will play from my itunes and to make sure it dosn't happen again? please help me, o and i have windows xp, and i currently downloading the only update avaliable for my itunes right now, so im pretty sure its up to date.
When I plugged in my ipod nano I got the message that "songs on the ipod cannot be updated because all of the playlists selected no longer exist". Now all the music is wiped off my nano. All the music is still in my itunes though, and still plays through itunes. Also, when i try to add songs from my itunes onto my Ipod it doesn't even find it and wont accept. I NEED MAJOR HELP, I LOVE MY IPOD!! :( please help me dave
hi dave, why won't itunes play music on my ipod after i delete the file off my hard drive? it still plays on my ipod, but when i connect to the computer it won't play through itunes and says it can't locate the file! I'm just trying to save space on the HD and they ping me for it! how do i get around that? thanks for readin dave
Dave,
I received i tune playlist from a friend, who transfered the file sfromhi shd to my extern hd.
Problem now is that the playlist is there...but all my mp3...almost 500 mb have vanished...how can i find them please ??!!
hi dave had to clear my computer and now i have no itunes library and can not purchase any songs, it doesnt even show my ipod on the list can you please tell me what to do ?
thanks alot
hey its beccy and never mind about what i asked earlier, it was a song from animaniacs, wich was on tv from 1993-1998. so yeah. bye.
Hi,
my question is this I reinstalled itunes but now it wont play songs that I bought from istore. Its saying I dont have permission but I paid for them how do I retrieve it.
Thanks
I have all of my library on an external hard drive...
I made the mistake of upgrading to itunes 9 without the external drive on...
As part of the upgrade, V9 reset all the file locations it couldn't find to null... and so now I have to relocate the files one by one...
is there a faster way to do this with my 9,000 songs?!
Craig, go to Preferences and just change the location of your library to the external drive. That should do it...
I had bought almost 500 songs from itune the computer it was on crashed and i had another computer i was placing songs on and when i hooked in the ipod i accidently erased my library in my ipod how can i get the bought songs back from itune
I accidentally removed all the files from my itunes but they are still on my computer; how do i get them back on my itunes? Please help me.
i just got a new computer and before we got it i put all my songs onto mine and my moms ipod but now i cant figure out how to get those songs onto my new itunes. I clicked sinc and it said some songs cant be played on my new computer? How do I get al my songs back!?
do you email me the awnsers or do i have to check this website please im desperate
The best Thing to do after you find out which folder on your hard drive your music is in(Mine is on an external HDD to save space on my Laptop for games)click EDIT on the top bar and select preferences or use the shortcut Ctrl+, once in the preferences window select advanced. there is a box labeled "iTunes Media folder location" click Change... and input the folder location or navigate to.
When I sync my ipod it says the movie (which is the main thing I'm trying to get on my ipod) wasn't synced to the ipod because the ipod can't play it, yet the ipod has a video section. Can you help me?
Dear Dave,
I cannot play half of the songs in my iTunes library. The songs have an exclamation mark next to them and it says it cannot find them. I have not tried to move or done anything to my system (I run XP)that I can think of in the recent past that would have done this. I still have the songs on my Ipod which play.
I did a search using file search for a name of one of the songs but came up empty handed. How could half of them just disappear?
Without having to load about 100 discs again what can I do? Thanks for your help!
Sincerely,
Mr. IthinkIKnowWhatIamdoingmostofTheTime
Dear Dave,
I have all my music on an external hard drive. I deleted and reorganized a lot of music on the drive and it's not reflected in my itunes library. Do you know how I can have my itunes library mirror what I've done on my external hard drive?
Thank you,
Mel
Dave:
I bought a new computer due to a disk crash of my old one. Backed up my itunes music files to a Seagate drive and tried to copy them back to the new PC. 1) Music files appear in ..itunes\itunes media\music folder but do not come up on Itunes. 2) for songs that appear in itunes, I cannot synch them to my itouch. I have over 1500 songs I purchased from itunes.
My computer runs under Windows 7 system.
Regards,
Hi Dave,
my question is similar to those above. Have purchased music from itunes but now get an exclamation mark beside saying it cannot be located. This has happened with some songs in my personal library as well, which I was able to relocate. However, can't seem to do this with purchased material. Any ideas how I can fix this? By the way, the music still plays on my ipod.
thanks
Im totally scared. I tired to find a soundtrack on the internet, and the owner of the tracks said i could download it, but when i did, i tried putting it on itunes but... everything was gone! All i had was the sound track! My parents are gonna kill me! PLEASE! I need help! do i have to buy all of our over 10,000 songs we had on there back?! Because i dont have the money!!
HELP!
-Ivy
How can I get my music folder back to my laptop from an externa drive, so I can listen to my Itunes libraries again.
I HAVE SONGS ON MY COMPUTER THEY WILL PLAY FINE . I HAVE SONGS ON MY EXTERNAL HARD DRIVE THEY WERE PLAYING FINE 84000. NOW I SHUT IT DOWN ONE DAY AND THE NEXT DAY IT WILL NOT PLAY SONGS OFF MY ECTERNAL WHEN YOU CLICK ON THE SONGS A EXCLAMATION MARK COMES UP WHAT DO I NEED TO DO TO FIX THIS
How does one find which (or how many) playlists a particular song is in??
hi i bougth a new computer and i downladed itunes then i couldnt find any find any of my songs they are still on my i-phone but i want to deleate so and i cant becasue i need to acsess them on itunes to do so help me please
many thanks in advance
abigail x
Dear Dave,
I'm trying to transfer music files from my Mac to my daughter's Mac. I can see them in her music iTunes folder but they don't show up in the library. Any advise appreciated, Katya
Katya, I suggest that you launch iTunes on your daughter's Mac, then choose Add to Library... from the File menu and select the new music folders. That should do the trick.
Dear Dave
When i connect my ipod in the computer and press AutoFill when i have new songs on my library i get a message saying "iTunes cannot add any songs to the iPod because no songs in your in your iTunes library can be played on this ipod" any idea why is saying this and how can i fix it? thanks
I saved my music off my computer onto an external hard drive. Then brought it back onto this computer. Now my iTunes says it cannot find itunes in my music folder and therefore will not open itunes. What do I do.
Hello,
I've encountered a strange problem on my computer that I see listed here on this site. I started my Dell laptop and opened Windows Media Player, but the music had disappeared. I checked the files on my computer and the music is still there. However, when I tried to drag them into Media Player it said the files were copying, but after the transfer the Player was still empty. I was wondering if you could possibly give me some advice, as I didn't see any posted on the previous problems on this site. Thank you for your time.
I can't sync the songs from my itunes to my iphone. There is an exclamation in a grey circle next to all my songs. When I click on the song to play it, a message saying 'song could not be used cos original file could not be found'. How do I sync and get songs on my iphone?
Your advice of copying the music folder to my ITunes worked like a charm! Thanks so much for the help!
I have a problem...
Everytime I download songs from the internet, I cannot find them anywhere in my computer. I searchedlike... almost everywhere! How can i find my songs?
I have Itunes on my PC and have just found that my songs are missing . They are nowhere I've search all hidden files done all serches still waiting for Itues to email back. What now?
I copied all the files from my itunes to a extenal drive because of space. The music is all there. How do I get them back on my itunes on the new drive? Please help me.
I downloaded songs from limewire before and it worked and I got it on my ipodtouch from iTunes. Now I searched more songs and it downloaded to limewire but it didn't show up in my iTunes folder.why? Please help
Dave
1. have Itunes library on old laptop
2. Bought new laptop
3. have 250GB ext hd full of music
4. bought new 750GB ext hd to transfer the library on old laptop, and everything from the 250GB
I used home sharing to copy old library to 250GB. Then I jucst copied the 250 to the new 750. I turned off the 250 and tried to play files from the 750 but all items in itunes had the ! next to them and said could not find file want to locate. What do i need to do, I am not very knowledgable with this kind of stuff, and am trying to avoid shelling out even more money to take it to Geek Squad.
Hi this problem is similar to some of the ones you've answered on your website but not exactly the same. My computer usually recognises my external hard drive, a WD My Book containing my music, as WD My Book (G), the letter it assigned it to differentiate it from other external devices. Yet when I click on a song to play, it now gives me the standard message: "This song could not be used because the original file could not be located. Would you like to locate it? " and places an exclamation mark at the front . When I look for it, it finds it in "G" and copies it into the itunes folder, next to the title with an exclamation next to it. Can you explain what is wrong and how I might correct it? Thanks!
When my daughter got her own ipod, I followed instructions I found online to create a second itunes library. Everything worked well for creating an account for her ipod, uploading her music, etc. The problem came when I tried opening my library again. I closed itunes completely, then held the shift key while re-opening itunes so that I can select which library to open, but when I select my original, it opens the folders (music/podcasts/videos/etc) all the way to the point of specific podcasts I'm subscribed to or albums I have uploaded, but then shows nothing in those individual folders and I am unable to select anything to actually open. Bottom line: I can only open my 10 year old's library and can no longer access my own. Can you point me in the right direction?
I just loaded up my i-tunes with about 80 CDs that I own. About 10 CDs back I tried to play a track as I had done over and over before. But nothing I do will play anything now. Suggestions?
hi in my itunes i have 26 gb of music it all plays well all my imported stuff except for the songs i purchased actually on itunes the 100 songs play but skip and stutter the whole way taking 20 minutes to play 3 min song i dont no what is wrong and itunes help was no help
I have an IPHONE and now when I plug it in it syncs everything but my music. When I hit the button to sync the music it says that it is going to wipe everything out of my library on my phone and replace it with the iTunes library on my computer. I can't even see my songs from my iphone when I look at it on my computer. Not sure that makes sense but I would love any help you can provide!
Thanks so much, this helped a lot.
Thanks. My wife was losing her mind and now she is happy.
I've been trying all weekend to get my music moved from one laptop to another. I've attempted this twice, once using a flash drive and another time using my ipod to move the music files. They appear to be in the correct place and are showing in iTunes however they all have an exclamation point next to them. They play if the flash drive is plugged it and that's it. The path showing in preferences - advanced appears to be where the music is right now so I don't know why it's not locating my files. Also I have about 1700 songs in iTunes but when I try to synch my iPod on the new laptop it only downloads 97 of them! What gives??
Courtney, it sounds like you may not be allowing iTunes to copy your files.
When you open the new iTunes, go to Preferences > Advanced and make sure COPY FILES TO ITUNES MEDIA FOLDER WHEN ADDING TO LIBRARY is checked. Then go to FILE > ADD TO LIBRARY and locate your old iTunes folder on your flash drive.
When my daughter got her own ipod, I followed instructions I found online to create a second itunes library. Everything worked well for creating an account for her ipod, uploading her music, etc. The problem came when I tried opening my library again. I closed itunes completely, then held the shift key while re-opening itunes so that I can select which library to open, but when I select my original, it opens the folders (music/podcasts/videos/etc) all the way to the point of specific podcasts I'm subscribed to or albums I have uploaded, but then shows nothing in those individual folders and I am unable to select anything to actually open. Bottom line: I can only open my 10 year old's library and can no longer access my own. Can you point me in the right direction?
I would like to know the answer you gave to Tim July 11, 2010. I am having the same issue with my husband's and son's nano and Itouch (and my Itouch). We are all frustrated! Small grey exclamation points and missing music, tv shows, podcasts, movies etc. Please advise. Thank you!
Paris,
The July 11, 2010 question was the second time I have sought help here for that issue, but I haven't received an answer as of yet. I'm hoping Dave, or anyone else for that matter, knows a solution, so I'll keep checking back.
Sorry, Tim. I don't understand why you need to create two libraries? If you create a playlist that's her music and use that as the basis of sync'ing her iPod, and another for your own, you can easily have thousands of songs in your music library without a problem. I sync four or five iPod/iPhone/iPad devices with a single iTunes library using just this sort of approach.
A friend sent me some tunes thru Gmail but when I download them they go right to my iTunes account. When I try and burn a CD of these, iTunes says they "cannot find them" and there is an ! next to the majority of the songs.
What else can I do if iTunes doesn't recognize these songs? Thanks
Hello DAVE
have a great many cd albums on my Mac itunes Why is it that I can not find the album and its playlist but instead the songs are listed by the name of the artist and in alphabetical order rather than by album
I appreciate your answer to the multiple library question. If I can actually access my original library I will add her content as a seperate playlist, as you advised. The problem I have is that I am unable to open any of my content. Can you tell me how I can get this back using iTunes so that I can then add the second playlist?
I am having a similar problem..songs that I downloaded to itunes that used to play now all of a sudden wont..it says that same message "cant find, do u want to locate? i cant find them anywhere..i dont know where they went..and its not all my songs just a selection..
I downloaded itunes 10 and I now can't find my library of songs. What do I need to do to get it back?
i accidentally deleated music from bearshare and now my itunes nor my limewire will read them... pls HELP!
Dave I need help!
I backed up my itunes library into two external hard drives, then I formated my laptop and moved the library again to the newly formated laptop (with Windows 7). Now I can not find the individual songs. The folders are there (in the pc, and the two external HD) but I open them and there are no MP3 files. Itunes obviously can't find them and I am puzzled. I have done this several times when I have formated my PC but have never had this problem. The Itunes music folder is 26GB but there is no music. Please help me!
Thank you.
Im having a problem with itunes and Im not sure what the cause is.idk if it has anything to do with when i updated to the newer version of itunes (9.1 or something, i dont remember...& i also didnt use itunes for a couple days after so idk when this problem actually started) but now whenever i click to play a song that i had imported to itunes from any cd (im pretty sure those are the only ones not playling) it says "The song "......" can not be used because the original file can not be found.Would you like to locate it?" and when i click to locate the song the documents thing pops up but nothings there and even when i type in the song name or anything it says that the file is invalid. i looked for these songs everywhere on my laptap, in every file, and doc.,(&even the recylce bin) but i cant find them anywhere bcuz i know some people said i may have changed a file name or moved them by accident but they are nowhere to be found in my pc laptop. idk if i am just not looking in the right places or if those songs are completley gone off itunes and my pc laptop. i had called Apple to see if they could help me but i didnt really get the answers that i needed and i tried everything they said to do, except one thing. they also said for me to uninstall itunes and then reinstall it, but if i cant find those songs anywhere on my laptop then when i re-install itunes wont they be gone and not be put back on itunes or will this problem be fixed (im scraed to do this cuz i would rather see which songs arent playing and put them on itunes myself rather than itunes deleting them as if they were never there to begin with) i also want to download some new songs i got off itunes to my ipod, but im scared that if i plug my ipod in that all the songs that cant be located on itunes will then be erased off my ipod, and thats the last thing i want to happen considering its most of the songs i listen to and at least 120 songs. will that happen if i plug my ipod in? the ipod is already syncd to the itunes on my pc laptop, so would it automatically delete those songs off my ipod, bcuz it seems as if the songs that cant be located(on itunes and i cant find on my laptop) have dissapeared. this problem is really bothering me and it sucks that i cant listen to songs that i had even just bearly put on there. i just need to know if there is a way to fix this and what are the steps, and if there isnt then i really need to start getting my songs back on my own. it seems as if i have tried everything and there is no solution! please help!
Hey man i recently reformatted my computer and so i saved my iTunes music folder to my data drive. However after the reformatting i reinstalled iTunes and added the music back into the library. Unfortunately not all my songs were added back into the library. I still have these song files in my folders but they wont add into my iTunes player. Can you please help me! Best Regards, Jay.
I just got an ipod touch and want to transfer all the songs from itunes onto it but it will only accept a few hundred telling me the others 'can't be found'. What's going on? Thanks,
I was so excited when I read the question and answer for "Why Can't iTunes Find My Songs?" Until I read on and realized first, it was only for Apple systems; and secondly, it does not resolve my particular problem. I have searched for the locations of the songs that cannot be played and I find this:
All the songs are listed in the iTunes Music folder. All the songs that iTunes can play are located in their own folders under each artist's name. The songs that cannot be played are also listed under the their respective artist's name, but only as stand-alone files and not within a folder for that artist. This includes over 300 titles, so it would be an enormous job to refile each one individually. Any help with this?
A couple months ago, I had to have my computer fixed and updated. I had the IT people from my work do it, they really cleaned it up nicely HOWEVER, I went to play my music videos in itunes, they're all listed under music video's... but it tells me it can't locate the video, when I search under itunes, it's not there to choose.
I asked the IT guy at work.... he said something probably got switched?? Anyway he'll check it remotely but wants to charge me another $55 dollars for 1/2 hour. Do you know what I need to do? He made it sound like it was something I shouldn't touch. The reason I hate to push it is because they did all sorts of work on my computer... and didn't charge me full price... but I still want all the video's I bought.
Hi Dave,
Can you please help me?
I've gone through and checked the songs that I would like to sync to my ipod but when I go in to the music section of my ipod and select 'only sync selected songs' Itunes shows 0 songs.
When I change the selection to 'sync entire music libarary it shows as many songs as can fit on my ipod.
So when I've got the selected songs setting and I click sync, it's done in 1 second and no songs are loaded on to my ipod.
I'm getting quite frustrated because I went through all my music and selected the songs that I wanted to have and now it's not working ...
Please help!
Bree
After each question, PLEASE PROVIDE THE ANSWERS.
PLEASE PROVIDE THE ANSWERS,
PLEASE PROVIDE THE ANSWERS.
We don want to read 30 million questions........ geez
And when it's the same basic answer - that I gave in the original article at the top - what advice do you have, do you have, do you have, Nikol? :-)
dave i have a problem were i downloaded a music cd onto windows media which copied it to music folder which i want to use for background music for my slideshows but the music will not play all i get is a error message please can you help i have windows xp thank you
I have 4300 songs on my iPod, and everything was synced. Then, I tried to rename some things for consistency. For instance, some recordings I imported listed the composer as "Ludwig Van Beethoven." Others listed him as "Beethoven, Ludwig." Yet others put him in allcaps (LUDWIG BEETHOVEN). So I started going through my "composer" column in my iTunes library on my computer and retyping everything by Beethoven as "Beethoven, Ludwig." I did this for other composers, as well, to make them consistent. I ended up making about 2200 changes. Ever since, my IPod starts to sync, and then quits saying "the required folder cannot be found." Sometimes, it says "the required file cannot be found." Yet, it is still listed correctly in my computer's iTunes library, I can easily play it through iTunes on my computer, and it's in the same iTunes/Media/Music folder where it's always been.
What's happened, and how do I fix this??????
Micah, sounds like you might have confused iTunes. :-) What I would do is "Restore" the iPod, then copy all the music back onto it from your iTunes library.
Different, but related, question. I have 10,000 tracks on iPod, both purchased on iTunes store and uploaded from CDs I own, conveniently filed by. . . um. . . no method at all in my basement. Macbook crashed, replaced HD, re-installed apps and restored data from external HD backup that was only 24 hours old (so proud!). Now although my iPod still has all its files, my iTunes library doesn't. Lots o' files get the ol' exclamation point. Those files can't be found on internal or backup hard drives. They may still be on old iTunes-only compressed CD backups, which I am afraid to restore in case they delete any files that postdate themselves. Would they do that? And HOW did this data get lost? It was on my HD prior to the crash. I always had Time Machine set to back everything up, not omit anything.
Hi Dave. My problem is that I have a folder with music in it. When I first tried to copy the songs to my iPhone 3GS, it would not work. My son said that it was because the songs were all WMA files and that I needed to convert them to mp3. I duly did this but when I try and copy them into the iPhone, all I get is that the files cannot be found? I then also need to try and understand how to edit the iTunes folder on my phone. I would like to shorten the names of the songs and delete some things that just take up space! Can you assist me?
I switched computers recently and somehow managed to get most of my music on my new iTunes library on my new computer but they all have ! next to them except for a few. Can the original files of all the songs be found if I recently switched computers? How do I get rid of the !
Thanks for your help!
Hello..all of a sudden when I download a song drag it onto my desktop right click, hit "open with" -> "iutnes" the song plays then I go back to delete the file from off of my desk top, I go back to play the song and I get an error message saying "file not found". I've had itunes for about 5 years now and have been doing the same routine to my music now all of a sudden this is happening, and my desktop is filling up with music files that I can't delete or even move into a music folder because I'll get the "file not found" error message...can you please tell me why this is? And whether or not I should delete my itunes, and start over and if doing so would even fix my problem? Thank you=]
Dave, i need serious help.i have music in my itunes library, but i can,t listen to any of it. the message states "THE SONG COULD NOT BE USED BECAUSE THE ORIGINAL FILE COULD NOT BE FOUND" what do you suggest? thanks.
I created an MP3 file on a PC. I can see the file in explorer and can play it. It works. However when I burn the MP3 file to a CD or USB thumb drive and insert in my Macbook Pro, I can't find the MP3 file using Finder. Why would it show up on a PC and not a Mac?????
Hi, I REALLY need help with my iTunes music. I have a Macbook. I think I did something studpid. I moved my music files from the iTunes music folder into the trash, but I never deleted my trash. I then decided I didn't want to delete them, so I moved them back into the iTunes music folder, from where they originally were. Now,I have hundreds of songs with exclamation points that will no longer play because iTunes cannot "locate" the file.
Someone, PLEASE HELP! My music is my world and I can barely play any songs..
When I plug my iphone into my computer a window opens for a camera and all it does is downlaod my pictures will not sync with itunes running windows xp
I have a question. When i go to the itunes store it wont show any songs and it wont let me search anything and its really ticking me off so can you tell me how to make the music show up on itunes plz?
Earlier this year I purchased a song from Itunes. I have purchased 150 songs in the past. When I went to my "purchased" playlist in itunes it only showed the 1 recent purchase. All of my purchased songs do appear in the library but not under "purchased" Just in the library. I only have one "purchased"playlist in itunes and it only shows 1 song. In the past all 150 songs did show up under the "purchased" playlist. Somehow they got moved out of there.
I then sync'd with my ipod classic. It shows I have two "purchased" playlists.. one with 150 purchased songs and the other with the most rescent 1 song.
I have a pc running XP. Please help.
I had uploaded my songs from my documents and also had a player on the front page of my website. It seems to be gone forever and the songs are not there either.
Diamond
YEAH! Thanks so much for the info - so frustrated over the years, unable to hear the music I'd transferred to itunes library....there it was on a different drive all along. Thanks!
Hi is there a way I can add "Grouping" or "Comments" to the "Sorting" tab in iTunes.
I like to group songs with the same/similar rhythm tracks like Micheal Jackson, SWV and Chris Brown versions of Human Nature and need an easy way to find them.
If not then is there an easy way to transfer information in the "Comments" field to the "Composer" field.
i downloaded songs from video2mp3.net and added them to my itunes library. I went to autofill the songs onto my ipod but it says "itunes cannot add any songs to the ipod "sarah's ipod" because no songs in your itune library could be found. But i have 349 (including the ones i just downloaded). How do i fix this? thanks!
My PC crashed, I bought a new computer and I am trying to find my itunes acct. It evidently was not the acct id and password I normally use, when i try to reset the password, it asks for the acct id. I have tried every name I can think of, it keeps telling me that it is sending an email w/ the password but I have not received one. Any suggestions? Thanks in advance.
I am really stumped. I have 22102 songs on my Itunes but have 22101 on my Ipod classic. I can't seem to find that one song. Can you give me some advice?
i have been trying for ever now to sync my songs onto my ipod touch. i recently purchased a few songs, and when i try to sync it to my ipod, those are the only songs that get synced. :/ whenever i try to sync more songs, a window comes up on itunes saying: some of the items in the itunes library. inclding "thats not my name". were not copied to the ipod "charlottes ipod" because they could not be found. and they are all the songs that i have. and space in not an issue.
My husband messed with my phone and lost all the songs from my ipod. We had not backed up all the purchases. When I try to download them again Itunes recognizes that I have previously purchased the album or songs. How can I retrieve these ghost purchases?? Thanks for any help
if you choose "Check for Available Downloads..." off the "Store" menu in iTunes, does it accomplish what you seek?
hi~i have a question~why my phone cant see the song title name?
I had installed music from CDs that I had purchased over the last 30 years. I still purchase Cds and don't use itunes for that purpose. After all these years, I'd thrown away bulky CDS because I had my music on my computer. Imagine my surpise when I just synced my iphone to find that itunes deleted most of my f**king songs! Thousands of them that I will never have again. F**kers! How can they go about erasing music that doesn't belong to them - because it wasn't purchased through them. This should be illegal.
I have an older ipod and just bought a new ipod touch for my son. The problem is, now that I put my son's ipod touch on my itunes, now it won't recognize my old ipod and subsequently, all the songs are gone from the old one (although they are still in my itunes account and on the new ipod touch.) Whenever I try to connect the old ipod now to re-sync it, it says that there is "no disc in drive k" and it won't recognize it. Is this because the new ipod touch must have the same name as my old one? And how do I change this so I can get my stuff back onto my old ipod. I don't need the stuff on my son's--I would rather set up a different itunes library for him. I am sooo frustrated!!! Please help!
Hi there, I wonder if you can help. I have been working quite nicely with my iPhone and iTunes until the other day. I decided to add a few more songs from my laptop to my iTunes library but seemed to wipe the entire library. I have all my tunes on my iPhone and just need to know how to transfer them back to iTunes. Any ideas. Thank you in advance for your help.
Amanda x
Try grabbing the Music folder inside the whole Itunes folder and moving it into the Itunes Media folder. just did it and it worked perfectly, no more question marks!
Hiya,
I followed you advice given right at the top of the page and it worked straight away, very easy when you know how! Thanks! :)
My iTunes keeps crashing when I'm listening to it. I finally got a solution message that gave me a place to update my iTunes, and I had a choice between windows 7 or just windows 64 bit. I have windows 7 64 bit. But the question is, if I get a new version of iTunes, is all my music going to disappear? Sure I have them in a library, but iTunes being what it is, I have had to hand-fix the info for many songs to get them to present right. So if I reload them, they're going to need their information hand-fixed again. No Way am I going thru that. Can you please help? Thank you - Karen
dave,
i recently transferred all my music, 33,000+ tracks from my c drive to my external hard drive.
they appear in itunes and play using the itunes desktop icon...But when i click on my (F)drive in my computer there is no sign of itunes!!!
also when i transferred i ended up with multiple copies of some songs, i tried to remove them using dupe eliminator but this won't work...i am now scared to connect my ipod in case it wipes or something.
also some songs did disappear! they must still exist but where?
should i wipe my computer entirely and start again?
I have a Mac Laptop 10.4.11 and prior to two weeks ago I was able to purchase music from iTunes with no problem. Suddenly when I try to purchase my Wish List I keep getting the message that the Session Has Timed Out. This has not resloved itself. I am using iTunes 9.2.1 and was told I can't download the newest version because my 4 year old computer can't use it. Do I just give up? Thanks so much.
I just downloaded the new OS for my iPhone 4 and lost all my music. I figured I might, so I'm not seriously stressed if I can't get it back. The biggest concern is that now, 'my' library shows heaps of country music that I never got. Is it possible that someone else is using my account without me knowing? I haven't had any fraudulent charges or anything, just the 312 songs (~25 albums) that came up out of nowhere. What should I do??
Thanks!!
Hi dave. My laptop running windows has only an 80gb hard drive hasn't got enough space for my music to be stored on it do I purchased an external 300gb hard drive. For years my music has been downloaded and stored on my external hard drive and when plugged in to my laptop I play those song through iTunes. Recently unplugged my hard drive and played iTunes and it can't find the songs stored on the hard drive now that it is connected. And when it asks me to locate the song I have over 3000 songs so I can't find them as they are renamed in iTunes do I can't search for the song and all song are stored in a variety of folders on my hard drive. Just wondered how I can get them back?
Kind regards
Jesse
Hi dave,
I have a question for you. I downloaded a album off the itunes store and some of the songs will only play 9 seconds of the song or half the song. how can i re-download the song again so it will end up playing the full song and not these partials.
THANKS,
Artie
I have all my music saved on an external hard drive. After weeks of sorting out my itunes so that everything is in order, I am now unable to open or play music via itunes. When I click on a song it says that it is unable to locate the song. When I try to locate the song on my hard drive it still does not recognise the file. Help, I really want to keep itunes as it is and not have to redo all my hard work????
Okay, so i ended up having my laptop wiped. Which in return deleted all my music and video's etc. But my Ipod continued to actually have all the music. What i did was pay for Diskaid which allowed me to take all of it off and place it back into iTunes but it changed all of my songs int 4 to 5 lettered names and its quite upsetting. I search for the music names, to solve the problem. Incidentally it doesn't work i get "The CDDB is not available for some of these items" is there any way of fixing this or no?
Thank you sincerely Chirt
i have found a probable soultion. Might have you tinkered with your itunes section where it says " convert higher bit rate songes to 128kbs AAC" well just unclick that and it should work.
I had my itunes library on an old computer that crashed and on my old ipod that got stolen. We managed to save all the music on a portable USB drive and when we uploaded them to my new Acer (with no CD drive) the music went over but it is doing the whole "locate" thing. When I click locate it still doesn't do anything. I do not know how to get the songs on my iPhone 3GS now. Help?
Hi Dave, I have a problem I was wondering if you could help me with it, yesterday I bought a few songs on iTunes and the song cover dissapeared and I was woundering if you knew how to fix it and get the covers back
-Austin -please help me and thanks
hey dave i downloaded an album but when i go into itunes i cant find it i tried going into "File" and went threw but i cant find my album if u know what to do that would be great
there was my about 700 songs before formet C now is not opening or not available can u help me in serching my songs in bs player
the same thing is happening to me i got a new comp and am trying to move 10,000 songs to my new comp and 9800 of 10000 are doing that (approx) and i dont really understand what i do someone email me at yo-momma34@hotmail.com dont spam me
Hello Dave
I realy need help. tried to save space on an old computer that had Itunes on it. moved everything to an external hard drive. Now I cannot locate any of the songs we purchased. Please help.
Thanks
can't download my library music because it says it can't locate it in files. i can't find it neither but when igo to i iTunes store new purchases i can play a song but can't download it.i have a macbook pro
hi Dave my problem is the I download music from my library to a new ipad,some of them,now when i go to my library i have my music but tell me the itun can not find the file and i can't find it wont play it,
please help me thx
i deleted my frostwire from my computer cause it wasn't working. now all my song on itunes won't play message says original file could not be found. so there is no back up. what do i do.
I feel ridiculously stupid... but where do I go to "open up the Terminal (Applications -> Utilities -> Terminal) "
I have searched every avenus for "applications" on my laptop, but cannot find this pathway...
Hi Ilana! No worries about having a hard time finding that pesky app. "Terminal" is in a folder called "Utilities" in your "Applications" folder. Simply open it up and you'll see all sorts of programs :-)
Hi dave
Iam not able to transfer any videos on my iPhone 4S through iTunes iam using windows 7 I told one of my friend to send me one of the video by sharing on what's app and when I received it on my iphone same video was playing fine but the video cannot be added as it pops up format not supported I visited to apple customer care centre he connected to mac pc and transferred same videos please help me as I have tried on my laptop and desktop running windows 7 was not successful on adding video to iTunes library
thank you thank you thank you -- we found the songs!!!! you made it so quick with the terminal app which I had never used before....
Apple itunes 11 loses all your music. I downloaded almost 100 cd's which belonged to friends which are in their storage. Too hard to get back. And to backup the music took all but 8gb of space. Apple tells me to always back up. I did. I will only purchase cd's from now on. They lost over 80 songs which I kept the invoice on and I was told that I could re-download the songs however ones that were lost are my fault. Apple is a crappy way to purchase music. I suggest going to amazon and purchasing mp3's. Save those. I will not be purchasing from apple as they don't stand behind their product even when I have downloaded the new itunes 11.
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I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by
buying you a cup of coffee! |
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It sounds more like to me that you added the files to the library and it wasn't set to automatically consolidate the music files in the library and you then deleted the originals thinking it had them in your liibrary also but they weren't there. Of course, I may be wrong and it may have just lost your library locations.