Industry guru Dave Taylor offers free tech support on a wide variety of technical and business topics, including HTML, Apple iPhone, online advertising, Cascading Style Sheets, Web design, management, Unix, Linux, search engine optimization, online dating, Mac OS X, shell script programming and Microsoft Windows.

Why can't I re-install Windows 98?

I reformatted my hard drive, but when it came time to shut it down and restart with the floppy and cd I didn't have the floppy in so when it restarted there was nothing to boot from. Now it can't boot and won't let me reinstall Microsoft Windows 98. Please help!!


Dave's Answer:

To address this question about such an old OS, I asked a number of Windows support experts for their suggestions...

It is possible that your floppy disk is bad; they are relatively fragile, and this is one reason (the other is small size) that they are being phased out on newer computers. Some copies of Windows 98 came with bootable floppies, some did not. Thankfully, most copies of Win98 are bootable from the CD. This started changing shortly after Win98 came out, as more and more computers were built that would boot from the CD drive rather than the floppy drive. This was done with newer versions of the BIOS, which is software that resides on the motherboard, much like Windows resides on the hard drive. The BIOS is basically responsible for telling your computer that it is a computer, and that it needs to look here (bootable media such as a hard drive) for an operating system. It also does other things (this is where the computer's clock resides, and usually the BIOS has some measure of password protection that is actually better than what is offered in Windows), but its other functions aren't really important for this issue. It is likely that you can change your computer so that it looks for a bootable CD-ROM, making the floppy disk unnecessary. However, you do need to go into your system's BIOS in order to change this.

This is a relatively easy procedure; however, it is important that you do not change any other settings unless you know what they are! There are also at least as many different "models" of BIOS as there are computers, so my directions can only be pretty generic. When you first turn on your computer, there is a message such as "Hit DEL for setup" (many generic motherboards) or "Hit F10 for setup" (on many newer HP computers such as my laptop). This will bring up the BIOS. There are usually a few different screens. Go through them until you find a selection labeled "boot order" or something similar. Pick the selection "CD, hard drive, floppy disk," or "D, C, A" (assuming you have not changed any drive letters). Then save your settings (the key for this is usually at the very top or bottom of the screen) and reboot the computer. The system should ignore the floppy drive and boot directly from the CD.

This is only one possibility. This answer assumes that all parts of your system are healthy. What I don't have are answers to questions like "Why did you have to reformat your hard drive?" or "Were you able to reinstall Windows, or do you currently have a blank hard drive?" Knowing these things would help me create a better answer. For example, there are many reasons that you would have needed to reformat your hard drive; none of them are ever good, and may indicate a problem with the hard drive. If your system is not recognizing the floppy and/or the Windows CD, it is possible that something has happened to your motherboard. And the list goes on...


Probably, you will have to configure your BIOS to allow booting from the CD to start the installation.

You can enter BIOS by pressing the DEL key when the computer is in POST state. That is when the computer first boots and you see all your drives.

When you enter the BIOS you will see a screen with a number of options. Using the arrow keys, go where it says "Advance BIOS Features" and press "Enter".

In there look for a setting called "First Boot Device" , press "Enter" and a smaller screen will popup allowning you to select the device that the computer will use to boot. By using the arrow keys choose "CDROM" and press "Enter"

Then navigate to where it says "Second Boot Device" and press "Enter" again. The same screen will popup allowing you to select the second boot device your computer will use. Choose "Hard Disk" and press "Enter" again.

Then press F10 to save the changes and exit. When it asks you if you want to save the changes press "Y".

The computer will then reboot , using the cdrom and the windows installation will start.

You will see a screen that asks you if you want to boot from the CDRom or the Hard Disk.

Using the arrow keys again pick CDROM and press "Enter"

The installation will now start.

For more information about BIOS settings you can look here and here for good tutorials.


You have to partition the disk before you can install Windows 98 on it. 2000 and XP do this as part of the setup, but with 98 you must use fdisk to set up the partition. Here is a tutorial on using fdisk.
1. Make sure the Win 98 floppy disk is good. Many times when a floppy will not boot it is the media itself. They make 'em cheap these days. Try it on another PC to make sure it will boot the system. If the floppy turrns out to be the problem, see if you can make another on a friends PC that runs WIN98.

2. Likewise for the CD. See if it can be read in Explorer on another PC.

3. If the media are OK, check all ribbon cable connections in the PC. Sometimes they will work loose and just reinserting firmly will reconnect the drive(s). Once in a great while the cable itself will be bad. New IDE ribbon cables can be had real cheap at most PC supply places like Radio Shack. A PC tech can help you with this. A good PC shop should be able to test the cable(s).

4. If cables are OK, check the floppy drive. See if another diskette will boot in it.

5. If any or all of the above do not work, you may have a hard drive problem requiring the expertise of a PC technician or PC guru friend. If the Hard Drive is shot - new ones are getting cheaper by the day. If this is an older PC just be sure the BIOS will support larger hard drives. I'd contact the manufacturer of the BIOS. You will see the BIOS manufacturer on boot-up when the POST test runs and all that text-looking stuff runs by on the screen. It
will usually tell you to hit some key like F2 or F11 to enter BIOS. It might be a good idea to do this and make sure that your boot sequence is set to boot from a floppy disk first.


Sounds like the boot order in the BIOS of your system is set to boot from the hard drive first, and hence isn't trying to boot from the floppy or CD.

The BIOS of your system is software built into a flash chip on your motherboard. It runs a basic check of the components on your system at boot up, called Power On Self Test (POST, commonly used as a verb by techs, as in "it POSTs" to describe a system that gets through the POST successfully). The BIOS is also responsible for initializing the hardware on your system, and then passing control onto the boot device containing the operating system of the machine.

Enter the BIOS configuration screen on your machine. To do this, you need to hit a certain key or combination of keys at the very first screen when you turn on your computer. Most machines will tell you which key, though some do not. Typically it's F1, F2, or Delete, though there are various other possibilities. Refer to your system manual if none of those three work.

In your BIOS setup screens, there will be a screen specifying the boot order. Change it so the floppy drive and CD-ROM drive are tried before the hard drive. Assuming the system supports booting from CD like most modern systems do, the Windows 98 CD is bootable so you shouldn't need a floppy disk at all. Booting from CD is much faster and less problematic than booting from floppy. If you aren't sure how to change this, refer to your system manual. It varies widely between systems.

Thanks to Jeff Lawley, Tommy Martin, John Marshall, Chris Buechler and the rest of the team!


Help others find this article at Del.icio.us, Digg, Netscape, Reddit, and Stumble Upon    
Categorized: Windows Help   (Article 4084)
Tagged:
Previous: What is Microsoft Windows "Vista"?
Next: What is Windows OneCare?

Subscribe!

Never miss another useful Q&A article again! Subscribe to AskDaveTaylor with Google Reader.

Comments

Some older computer BIOS set-ups need the boot floppy. I found what I needed on the Web at www.bootdisk.com if I'm not mistaken. Neat site for us techs cutting our teeth on old hardware. I try to talk them into Linux, but it's still a hard sell. Those users who don't connect to the Web want to buy software at the stores on the whim.

Thanks for helping solve some of my problems with this Weblog. My current one is in regards to the perplexing problem of having the IE shortcuts not work after re-installing the old Outlook Express mail, etc. and IE Favorites with Express Assist (older version), and it won't launch from Windows Explorer or PowerDesk either. But my friend had some links on a floppy and clicked on them and they were able to go to the Web OK.

It must be a Registry problem on WinXP Home, what next? I have Vcom SystemSuite 6 installed on my friend's PC, but need some guidence as to what to fix. I emailed Vcom, but I thought you may want to help, too. This all happened when Norton couldn't update/upgrade their SysteWorks Pro 2003.

Thanks again,
ChiJoan

Posted by: ChiJoan at November 27, 2005 10:51 PM

Is the any way I can write programs for my TI-83 calculator in windows (XP)(at the command prompt etc.) to see if they run correctly before I put them into my calculator?

Thanx

Posted by: Alan at May 5, 2006 7:51 PM

i have a TIME pc that i git from a buddy and i been trying to get it to work as it was no good , needed to be formated ! i tride all i could think of , when i tride to put a new OS on to it (old was windows ME) if i put a cd or dvd in to do it , it would lock up an pc would crash , i did not have a flopy (shock i know) so i tride to conect it to my pc to see if i could format or something just to get it working again.but no i only made matters worst no when i put the hdd back into origanl box it cant find os and it says cant find boot from floppy or cdrom , please help as i am only trying to set it up for my 5 year old son and would love to be able to.

thanks for any help jon :)

Posted by: jon at November 5, 2006 12:44 PM

hi i am having a problem getting my webcam to work. i am on '98. it is a time machine. i have had it for about 7 years and it has been a babe until last year.
then last year i had my first problem with the computer. and it seemed like a biggy they had it for about 3mths (dont think anyone knew how to work on 98)to do lots of things including a new tower and now it only has one cd drive in it.

anyways i cant get my webcam to work anymore. or my speakers and i cant get utube or anything like that.
when i put in the cd usb video/camera it comes up saying i need to put the 2nd edition '98 cd in. i cant put the cd in while the other one is there as i only have one drive now.
it asks for some files. i was wondering if i noted down the files would i be able to get them off the 98 cd and then install them seperatly or do i have to reinstall the whole lot.
if i had to do that would i be able to over ride the original or will i have to completely redo and lose all my info on the computer. i wouldn't have a clue how to do that. unless it is easy.

thankyou for your time.
Ani

Posted by: ani at May 19, 2007 3:56 AM

I've been trying (with no success) to re-install windows 98 on my PC. I have a boot floppy and an original windows 98 disk. I have been able to do Fdisk, deleting the old partition and creating a new one and also format the C drive. I've run scandisk on all the drives & there are no errors and have also pressed "yes" at the promt to enable FAT32. However, I cannot get windows to install. When I type in "setup" at the prompt after restarting the PC following formatting, it will begin installing, but won't go any further than the very first stage in the menu on the left of the screen (can't remember exactly what it says). It performs some sort of check I think, which gets to 100% and then just freezes & won't progress any further. I am no PC expert, this is the first time I've tried this and was wondering if you could offer any advice? Thanks, Chris.

Posted by: Chris Rowse at June 28, 2007 1:02 PM

ok, so here's my problem. I got a comp from a friend., he gave me a reformat cd in case i wanted to start over...
i used it and now i'm in some trouble...
at no point did he give me the key for the comp so idk what to do...
is there anything you can do to help me?

Posted by: Samuel at July 14, 2007 2:49 PM

I have a PC (XP; PIII; 550MHz; 192RAM), I don't, when I open my PC this morning, all I can see in the monitor is colored vertical lines (which is changing colors too) or sometimes horizontal lines. I try to reboot my PC but the same appears in the monitor. please help and thanks in advance

Posted by: Robert Suribas at October 9, 2007 1:49 AM

i have in start menu when i click on programs, it it grey and says empty, i must of deleted it somehow and cant get it back,

Posted by: lydia at February 9, 2009 6:59 PM

I took ownership of the c: drive. Now the other users can't run the certain programs. Even i can't install the adobe reader. Can I set the windows back to normal as if new installation?

Posted by: ranjit at April 29, 2009 6:03 PM

I have a lot to say, but ...
Starbucks coffee cup I have a lot to say, and questions of my own for that matter, but most of all I'd like to say thank you for all your efforts on this Web site by buying you a chai!

I do have a comment, now that you mention it!











Remember personal info?


Please note that I will never send you any unsolicited commercial email. Ever.

While I'm at it, please note that by submitting a question or comment you're agreeing to my terms of service, which are: you relinquish any subsequent rights of ownership to your material by submitting it on this site.









Uniblue: Free Virus Scan

Follow me on Twitter @DaveTaylor

Search
Find just the answers you seek from among our 2300+ free tech support articles by using our Lijit search engine.


Help!





Subscribe to
Ask Dave Taylor!

Add to Google Reader
Add to My Yahoo!
Subscribe in NewsGator Online

RDF   XML

Free Updates!
Sign up and get free weekly updates and special offers on books, seminars, workshops and more.


Recent Entries
Book Links
© 2002 - 2009 by Dave Taylor. All Rights Reserved.

Note: This web site is for the purpose of disseminating information for educational purposes, free of charge, for the benefit of all visitors. We take great care to provide quality information. However, we do not guarantee, and accept no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this web site or on any linked site.

[whiteboard marker tray]
"Ask Dave Taylor®" is a registered trademark of Intuitive Systems, LLC.