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What motivates spammers?

I don't get it, Dave. I get reams of lame, idiotic spam email and occasionally read through them to see what offers are being made, and they're just so incredibly dumb that I can't imagine that ANYone would ever respond. So why do they send 'em?


Dave's Answer:

The short answer is "probability and revenue", in that if 1 person out of 10 million actually responds positively and purchases the product or shorts the stock or whatever, then if the cost of mailing is zero and the profit is non-zero, it's a winning proposition.

But I think it's more subtle than that. For example, I am getting a new variety of spam that's characterized by the following excerpt:

T*h-i's Tue+sday i*t-s CYT+V!!!
G.e+t on C*Y T+V F,irst Thin'g on TUESD+A_Y, i,t''+s goin-g to exp.load!

I look at that and it's impossible to even read it. With a little bit of effort, I can see that it's probably some pump and dump message promoting a doubtless worthless stock called CYTV [aside: a bit of research reveals that it's actually China YouTV Corporation (OTC:CYTV) and that it's trading at the depressing level of $0.49/share right now. The world of over the counter "pink sheet" stocks (typically under $1/share) is exactly the world where planted rumors of great success on the horizon are used to manipulate the stock price and is one area where the FTC and SEC are quite busy trying to police this lawless segment]

But even if you figure that stock tip messages are worth sending, surely a message sent to random people that's sufficiently full of random punctuation that it's rendered illegible is worthless!

At that point I just don't get it either.

Anyone who accepts stock tips from random strangers is probably best described as "poor", or a foolish adventurer or whatever, but even then, if it's illegible, it's not going to be "a secret leaked from their financial department" so I can't imagine that even if ten million people received the above message that ANY of them would be able to 1. figure out what it says, and then 2. respond in any way favorable to the company.

Now the economics break down: if it costs $50 to buy spam software and nothing to send that message to ten million people, but no-one responses favorably, then you've just wasted that $50 and you're down. Heck, that could buy 100 shares of China YouTV. :-)

At the end of the day, I believe that so long as the cost of sending vast numbers of messages is lower than the profit realized by the tiny faction of recipients who respond favorably to the message that we'll continue to be plagued by the bane of all email users. The depressing thing to realize is just how incredibly low the cost of entry for this bulk email marketing world is and how even if you only make $0.50 profit/sale, getting a 0.001% response could really pay for the mailing.

And it really is easy to get involved. Go and Google bulk download windows software tools email marketing, for example, and breeze through the results. Heck, go to some of the more dubious Internet Marketing conferences and you'll be able to listen to people standing on stage talking about the economic model of driving lots of traffic to your sales letter so you can be profitable with a tiny positive response.

Further, a key realization is that there are companies that send out bulk email, which means that they charge clients to send mail to what's doubtless advertised as a "clean" "opt-in" list that's a perfect match for the desired target demographics. Imagine, you can send your email message to 500,000 decision makers in your marketplace for only $250. Why not? Well, if it turns out that those email addresses were harvested from sites like professional association directories, maybe, just maybe, you won't be shown in the most favorable possible light. But the mailing company has already earned its $250 fee and it's filtered out all the rejects, bounces, and hostile email. So you pay for 500,000 to be sent, 50 say "tell me more about it please" and 7 buy it. Net result? Positive. Let's try again, but this time let's upgrade to the 3.5 million user list. After all, the "marketing" company swears that it's clean...

I realize I'm getting a bit jaded and sarcastic here, and am assuming that there are enough unethical businesses -- or, more likely, businesses that are so clueless that they don't realize that this sort of email marketing is spam -- but I would like to point out that I pay monthly for a spam filtering service and that over 80% of the mail I receive (and I get a LOT of email) is spam, usually ghastly, appalling stuff of the very worst sort. Frankly, I'm sick of it and dearly wish we could dramatically change the economic model so that it was so darn expensive to send out bulk email through a third party that it would be prohibitively expensive and would just stop.

And... maybe some day I'll look in the back pasture and the pigs will have wings. I know, I know.

Meanwhile, we all put up with it and somehow, someways, it works just barely well enough that it not only sustains, but grows, year after year.



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Comments

Actually, the cause of spam is namby pamby liberals who oppose the death penalty and spout claptrap about national sovereignty.

Thus, even if we had really good anti-spam laws, they'd still result jail at worst, and the only way to get any spammers outside our borders would be to file extradition requests with their governments.

That's why I propose an NTFS (Ninja Team Fighting Spam). The STC (Spam Tracking Center) would track down and confirm the geographic location of spammers, then send out NDTs (Ninja Decapitation Teams) to kill the spammers wherever they were in the world.

Not "officially" affiliated with any government or agency, the NTFS would act as rogue vigilantes, killing spammers as a service to the world.

Right now, there's little cost and little chance of prosecution if you spam. That's why it's worth inconveniencing millions of people just to make a hundred bucks.

But what if every time you sent out a million e-mails, there was the risk that a team of ninjas would storm into your home and cut off your head?

Right? Right? See where I'm going? Right?

Posted by: Greg Bulmash at August 15, 2007 10:56 AM

> Now the economics break down: if it costs $50
> to buy spam software and nothing to send that
> message to ten million people, but no-one
> responses favorably, then you've just wasted
> that $50 and you're down.

You just hit the nail on the head. Even if the spammers aren't making any money, they're doing it because they think they will.

It's the people selling the spamming software and "million e-mail address" CDs that are making a fortune buy selling people their "get-rich-quick" tools.

(Well, that and the people at the top of the fake medicine rackets.)

Posted by: Ken at August 16, 2007 9:16 AM

I would recommend not deleting spam. Sure, filters are good to keep it out of your inbox, but it probably wouldn't hurt to take the extra effort and sign up at spamcop.net (NOT .com! - that's a scam site!) and submit your spam there.

CastleCops also has three branches of spam fighting, a Spoiling Spam (SIRT) - for general spam, MIRT - for malware/spyware spam, and Phish Filet (PIRT) for the dodgy paypal/ebay/banking spoofs.

And then KnujOn.com is another relatively new service....they have a free reporting service where they rely on a tier-effort to shut down the spammers domains.

And well, it probably wouldn't hurt to forward the spam to spam@uce.gov as well, no you won't get any auto-responder message back, but I assume they must file away the spam contents for future "cases" and/or takedowns...

As far as phishing scams from ebay and paypal, I've been forwarding those to spoof@paypal.com and spoof@ebay.com as well.

It may seem like a loosing battle since you have to jump so many hoops, but I used to receive 50 spam messages a day, all filtered to my Gmail "Spam" folder....but now it's around 10 a day...mainly consisting of replicas/fake watches, some fake/dodgy degrees/diplomas, and of course, rx/pharm junk.


Definately check out knujon.com though, they have special e-mail addresses for reporting various categories of spam. The CYT+V example above would fit nicely at the stockjunk@coldrain.net address.

Posted by: Adam at August 21, 2007 5:39 AM

Has anyone toyed with the idea that spam is encouraged by the people who make the most from it: the spam filter software companies?
Just my 2cts...

Posted by: Ria at August 30, 2007 5:23 PM

Believe it or not, a large portion of spam is actually from organised crime syndicatesand utilising trackers they then target people for identity theft and on-line fraud.

The simple thing to do is don't open them and delete them.

Report them as spam if you have that feature to block them in future.

Simply minimise your risk of being targeted.

Posted by: I Know at September 9, 2007 8:24 PM

Hello! I want to join the club of spam-haters!well, that's for sure, them spammersdo a lot of money on us and that's what makes me crazy! But for Gafana.com, I would have totally gone mad! Now I seem to have got a bit more relaxed because I don't get spam letters anymore - Gafana blocks them all fortunately!

Posted by: Elise at April 12, 2008 4:45 AM

I have something to say, now that you mention it, but ...
Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you for all your efforts on this Web site by buying you a cup of coffee!

I do have a comment, now that you mention it!











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