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What is the Amazon Unbox video store?

Okay, so I knew it was just a matter of time before someone came out with downloadable movies, but I never thought Amazon would be first out of the starting gate! However, I just read about the new Amazon Unbox video store, and darned if they haven't jumped! Can you tell me a bit about how it works and whether it's worth checking out?


Dave's Answer:

Amazon's really been releasing cool stuff left and right, actually, and the last month or two have seen the introduction of the Omikase program, Amazon aStores and more. Finally. I'd been wondering when they'd do a bit of innovation in their core business of selling products, rather than services.

As you note, Amazon has unveiled Unbox Video Downloads (which you can also get to by going to the URL "unbox.com", by the way) and it's a pretty darn interesting offer with a small but intriguing array of different TV shows and movies available right now. TV channels with some presence include: A&E, Adult Swim, BBC, Comedy Central, FOX, HGTV, MTV, Nickelodeon, PBS and The Travel Channel. Movie studios? 20th Century Fox, Fox Searchlight, Lionsgate, Paramount, Sony, Universal and Warner Bros. are all represented on launch.

Amazon Unbox Video Downloads: Logo

First thing you notice is that it all appears to be built within a Flash Player, which must make Macromedia pretty darn happy, all in all. Rather than just talk about it, though, I decided to download a TV show and see how it all worked.

The good news: right now there's a $1.99 rebate: "To celebrate the opening of our new Amazon Unbox™ Video store, we're offering a $1.99 instant rebate on your first purchase or rental. Most of our TV programs are available for purchase for just $1.99, making your first TV show FREE. If you prefer, purchase or rent a higher priced digital video and receive a $1.99 discount. Just purchase any digital video and we will automatically deduct $1.99 from the price."

Indeed, $1.99 is the cost of a TV episode, and movies cost anywhere from $9.99 (for XXX, confusingly categorized as "TV: Action & Adventure") to $13.45 (for Office Space, the most frequently downloaded movie at this early stage).

The first step in this journey, of course, is to Download the Amazon Unbox Video Player, at which point you will find out that - surprise! - it may be Flash-based, but the actual Unbox player is Windows XP only. Us Mac folk? Not even a word about "coming soon".

Ah well, if you are on a Windows system, you can still play along. Click here:

Download Amazon Unbox Video Player: Windows Only

Now you'll see the usual download warning:

Installing Amazon Unbox

Download it, go through a pretty typical installation, and next thing you know, you'll have the video player up and running on your system. Well, not quite, you'll need to set a few preferences first:

Amazon Unbox: Personal Preferences

Easily done, then click on "Ok" and you'll be looking at the player itself:

Amazon Unbox: Video Player
Click for full size image

Rather surprising how boring it is. Why not download at least a 30 second trailer or something so that you don't end up with a blank player?

Well, it's installed and I've decided that my inagural video should be the first episode of the popular geek series Numb3rs. Episode one is called Judgment Call, and buying it is as easy as clicking on the usual One-Click button, labelled "Buy Now with One Click".

Now I get into trouble for having downloaded the Unbox Video Player earlier, ending up here:

Video Purchased @ Amazon Unbox

What's missing? No obvious way to get the player to know that I've purchased the movie. Grrr....

After some experimentation, it appears that I need to actually download the player a second time to get things to work, so I do so, selecting "Repair" as the installation option on this second pass through. Sheesh. What a pain!

Still no episodes, shows, movies, nothing in the player.

Next attempt is to go to my Amazon Media Library, which shows that I've purchased the episode, at least, including the all-important "Download" button:

Amazon Unbox : Media Library Download

Nope, clicking on "Download" puts it in my download queue, but somehow that never seems to quite make it to the Video Player itself, which sits there on my desktop, inert and certainly not showing me any sort of video.

Oh, wait! After sitting passively for almost ten minutes, the Amazon Unbox player is actually downloading the video, rather to my surprise!

Downloading Video from Amazon Unbox

Okay, after two minutes with my cable modem connection, I'm only at 1.3% download of this 44 minute TV episode, which I then project as requiring a total download time of 153 minutes, or 2.5 hours. That means that a typical 120 minute movie will take a staggering 6.9 hours. Is this the future of broadband?

Here's something I don't understand: why can't I watch the small portion I've downloaded while waiting for the rest? Certainly the first X minutes of video are now on my computer. Seems like a significant design gaffe. (Actually, after you've downloaded "enough" of the video, you can indeed watch it before it's completed the transfer)

Also, the filesize is worth mentioning, as it's definitely DVD quality: 44 minutes of video take up 1.02 GB, so a two hour movie should be about 2.7GB. I hope you have a lot of disk space if this is the path you're planning on traveling to get your video downloaded onto your computer. Somehow, the 650MB size of a VCD movie doesn't seem quite so bad in comparison, especially if you've a laptop where disk space is always at quite a premium.

Here's what it looks like if you watch the downloaded video in "My Videos" mode:

Amazon Unbox: My Videos: Numb3rs

You can also watch it in "player" mode:

Amazon Unbox: Player: Numb3rs

and you can watch it full-screen too.

Finally, is it worth it? Well, the greatest limitation I see is that Unbox is so intimately tied to Windows XP boxes. No Linux, no Mac, no Sony PSP, no burning DVDs to watch on your TV, nada. If you're not deep in the Windows world, this really isn't going to prove much competition for Apple's upcoming video capabilities for the iTunes Music Store, which will undoubtedly support video iPods and both Mac and PC systems out of the box.

If you're interested in reading about what other bloggers are saying about Amazon Unbox, here's a sprinkling of the most influential: Marshall Kirkpatrick at TechCrunch, John Biggs at CrunchGear, Paul Colligan, Ryan at CyberNet News, Mike at Techdirt, and Om Malik at GigaOm.



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Comments

Worth noting is that "DVD quality" can be a little misleading as it doesn't actually allow you to burn the movie to a DVD.

My 20" monitor may be nice and sharp and I've got a fairly comfortable desk chair, laying on the couch and viewing content on a big TV is my preferred mode for any video lasting longer than 5-10 minutes.

Why pay $9 for something I can only watch on my PC or on a video jokebox... I mean jukebox... that supports Microsoft DRM? I'm sorry, but until I can download and burn to DVD, I wouldn't even download movies for free.

Posted by: Greg Bulmash at September 8, 2006 12:15 AM

I've just tried downloading a movie but got the following error message:

We’re sorry!
An error occurred when we tried to process your request. Rest assured, we’re working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account to confirm that the order was placed. We apologize for the inconvenience.

I went back to the product page and discovered the following:

US Customers Only

I'm guessing the error is because I'm in New Zealand.

Any idea if this is going to be rolled out to non-US customers?

Posted by: Chris Paton at September 8, 2006 3:11 AM

> First thing you notice is that it all appears to be built within a Flash Player, which must make Macromedia pretty darn happy, all in all. <

Errr, make that *Adobe* ... :)

Posted by: Danny Geekbooks at September 8, 2006 8:36 AM

Actually, the amazon client installs some older, unpatched DRM components that are vulnerable to the DRM stripper program released by Doom9.org.
This appears to be a backhanded way to support Mac/PSP/Linux without violating their contracts.

Posted by: Frank at September 8, 2006 11:39 AM

I went through your steps.

I got to the part where you said that there was no obvious way to get the player to know you purchased the movie, and did a repair.

This is what I found. Instead of doing a repair, you could have just gone to your player, click on the "settings" menu and select option, "Check for recent purchases." (I'm using Unbox version 2.0.0.59)

Posted by: TimmyElliot at November 15, 2007 11:48 PM

If you use Windows on your iMac using Parallels, will it work then?

Posted by: Gered Lambert at November 19, 2007 11:59 AM

I have a lot to say, but ...
Starbucks coffee cup I have a lot to say, and questions of my own for that matter, but most of all I'd like to say thank you for all your efforts on this Web site by buying you a chai!

I do have a comment, now that you mention it!









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