Dave Taylor answers free tech support questions about a wide variety of business and technical topics, including blogging, iphone help, ipod help, AdSense, MySpace, Sony PSP help, Mp3 players, Windows XP, Windows Vista, Linux, SEO, Mac OS X, Facebook, Twitter and LinkedIn.

Weird Internet Explorer 6 hiccups

A reader writes:

"Help! I cannot view source code. I select it from the menu, but nothing comes up. Further, I cannot save pictures in their original format. I right click to do "save picture as" and it only provides me with a .bmp extension. What's going on?"

Dave's Answer: This kind of weird behavior drives me crazy when it happens too. If only everything just worked properly! But that's not what computers seem to be all about, so I dug around and found this site that suggests both problems can be solved by clearing out the Temporary Internet Files.

Microsoft has a support tip on this subject too if you'd rather read the official solution path. The Microsoft solution indicates that you can solve the .bmp problem by deleting the Temporary Internet Files, and then deleting any "downloaded objects" listed as "unknown" or "damaged" (the page includes details).

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Categorized: HTML and CSS (Article 3677)
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Comments

Dave:

I don’t know whether this is the right place to put up my query …however…here it goes…I have recently bought a Acer 4021 Laptop with following config;

Intel Centrino 1.6
264 MB RAM
60 GB HD
Wi Fi (I don’t use it)
Bluetooth

With XP SP2

The problem I am facing is that …for past one week all the fonts and website layout have gone for a toss…the msn website appears all jumbled up …not just the font size but also the box size have increased 5 times…If I use Netscape 8 everything works fine…similarly on the google web page the text size is large and the box size for search is also huge.

Following is a list of all the troubleshooting I have done on my own

1. Went to View>Text Size> Medium or smallest font size decreases but slightly and the box size remain unaffected.
2. I have tried repairing IE 6 via INF file.
3. I have checked the display settings and everything seems fine.

The other problem is that after this thing started the display of certain software like Norton Anti Virus and MS Media Player have also changed. Fonts in MS Outlook have also increased…so my problem is if I stop using IE 6 and use Netscape web browsing would be ok but the display problem will remain the same for other programs.

Any suggestions will be more than welcome. Thanx for your time in advance.

Regards,

Rahul T

Posted by: Rahul at May 8, 2006 12:11 AM

Dave, I am haveing trouble with Internet Explorer, About five seconds after opening the browser, is closes its self without giving an error message or warning. How can I fix the problem? Thanks, Scott

Posted by: Scott Haycock at June 2, 2006 5:45 PM

Rahul,

I have the SAME EXACT PROBLEM on an Acer 3300 laptop, that I can't fix. Everything is cool with firefox and Netscape but these display issues are also outside of IE, even in my palm desktop. Were you ever able to get Dave's help to get this fixed???

Posted by: ken at June 4, 2006 7:01 PM

I just un-installed IE7, (which Microsoft basically forced me to install with its dire security warning)because I had all sorts of problems with it. But now, the basic text on all websites is extremely FAINT/LIGHT, making it very difficult for me to read. This was NOT the case before I installed IE7 and then un-installed. I am not a very sophisticated user (and am using Windows XP) and would appreciate any advice you can give me on how to fix this problem. Thanks! Laura Diallo

Posted by: Laura Diallo at March 1, 2007 5:01 PM

I have a lot to say, but ...

I have a lot to say, and questions of my own for that matter, but most of all I'd like to say thank you for all your efforts on this Web site by buying you a chai!

I do have a comment, now that you mention it!