USB Error on Samsung MP3 Player: Now What?Dave, I have a Samsung YP-910GS hard drive mp3 player and it reciently stopped working. I tried to reload the firmware but when I connect it with USB the computer says unreckonized USB device. I know the hard drive is a 1.8" Toshiba, same as in the iPods, but it says the drive is an ATA drive? Is there a way I can check the disks for errors and repair it, if it is corrupted? Assuming that the processes are the similar to the Samsung 920 player, there are actually two pieces of software that are important for the computer to be able to make use of your player; the firmware and the driver files themselves.  The firmware is the software that resides on the player. The drivers are a separate entity and are what Windows uses to recognize your player. For example, when I go to Start --> Settings --> Control Panel --> Add/Remove programs, what I see at the bottom is "YH-920 Drivers and utilities." If you reloaded the firmware but not the drivers, you may still have a driver problem. Uninstall the software using the Add/Remove Programs window. Don't do this manually or using another "remove" tool as exists in some players. That will likely not get rid of everything. Then, take your CD or download the drivers and install them. It is important to note that the instructions explicitly state not to plug the device in until prompted, or until the install process is finished. The 920 also shipped with a program called "Recovery Utility" that resets the drivers and the firmware. If this shipped with the 910, this may help. I had to use this once because I disconnected the device without using "safely remove hardware." It takes about 20 minutes to run, but it did work. That brings up another important note. Many of us use USB drives or other devices and don't bother with the "safely remove hardware" function (accessible in your system tray) without any ill effects. My USB drive, my old Rio MP3 player, and my cellphone all fall under this category. However, the Samsung hard drive players REQUIRE you to safely remove the device using Windows before unplugging it. If you don't do this, your player will crash. This has happened to me; they are telling the truth. Many thanks to MP3 expert Jeff Lawley for his help on this question
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Never miss another useful Q&A article again! Subscribe to AskDaveTaylor with Google Reader. Motorola Samsung 920 Drivers to bve use with the usb cable. MY MP3 PLAYER IS SAYING "SYSTEM ERROR" WHAT DO I DO . Posted by: claudia herrera at March 26, 2006 7:09 PMPaul, I would feed that same query into Google adding the word "download" and see what you come up with. Claudia, you might just need to reformat the disk to fix the problem: can you not restart your MP3 player (unplug the battery and leave it for for 24 hours, then put it back together) to get to that point? I am also wondering if your media has gone bad, perhaps?? Posted by: Dave Taylor at March 27, 2006 8:40 AMmy hard drive has problem I'm not sure what to advise, "d". I would actually suggest that you call up the Napster folk and ask them how to get the player to work again?? Posted by: Dave Taylor at April 14, 2006 3:19 AMDave, my mp3 player has recently corrupted. I tried adding songs to the file but it says that, 'the file or directory is corrupted and unreadable' ive tried this with every song but it still says the same. Do you know how i could fix it? Thanks, Holly. Posted by: Holly at June 2, 2006 1:38 AMI have a Samsung MP3 player. I put a playlist on it from Napster. I also put some playlists on it from Windows Media Player 10. When I did that, the playlist names showed up from the media player but the playlist name from Napster disappeared. The music is still on there I just can't play it by selecting "playlist". Why did this happen and is there any way to fix it? Posted by: Amanda at February 3, 2007 4:44 PMHello, I have just bought a samsung mp3 player and i've plugged it into the usb but it says it does read it but because my usb isn't a ''high speed'' usb it wont let me access it. I cant do anything! What can I do? Posted by: Richard at February 14, 2007 11:56 AMHi there I have a Samsung YPZ5 and I am happy with it, though I do wish I had waited and bought one with a radio. Someone told me in the shop that it actually has a radio in it but it is not activated, but it is possible to activate this, is it true? By the way, a great site Paul Posted by: Paul Wilson at February 17, 2007 3:31 AMI have an mp3 player,i think that it is not original,and i have a problem , i have not usb drivers to make the computer to reconaze it.I want to know if i can find any usb driver? Please help if you can. Posted by: vasia at February 17, 2007 5:10 AMhello i have a lg MF-jm53 and when i turn it on its says fat error plz connet usm what does it mean Posted by: james at March 13, 2007 6:38 PMhi thx Posted by: ben at April 6, 2007 8:54 AMmy mp3 player will turn on but not turn off i tried pressing the buttons but it wont work, and the screen still moves. i think its broken what should i do? Posted by: garret at April 8, 2007 7:16 PMI have an yp-k5jqby mp3 , I can't get my computer to install the driver. i always getting an error or problem during installing the mp3 player Posted by: Justin at April 18, 2007 5:23 PMIs it possible to delete songs from a Samsung YP-Z5. If you can how do you make it happen? Posted by: Ewan at April 21, 2007 4:14 AMI have formatted 2GM MP3 PLAYER due to disk error. Now it has 500MB disk space. Dear All, My fiancee bought a Samsung YP T9J. He was told by the salesperson that it is possible to expand the memory. Is this true? And if so, how would I go about doing so? Posted by: Julie at May 4, 2007 7:32 AMI'VE DOWNLOADED MY SAMSUNG YP-T9J; HOWEVER, IT DOESN'T SHOW AS A DIVICE WHEN I PLUG IT INTO THE USB PORT. ON THE DEVICE SCREEN IT SHOWS CONNECTED AND CHARGING. WHAT CAN I DO TO MAKE IT ACTIVE. Posted by: JAMES SCOTT at May 6, 2007 6:39 AMi have a samsung mp3 player which keeps saying NO DATA! i transfer songs but when i disconnect the mp3 player it reads NO DATA!! I JUST TRANFERRED SONGS AND IT KEEPS SAYING THAT help!!!!!!!! Posted by: kasam at May 10, 2007 11:58 AMI got a YP-T9J for christmas and now it won't let me upload new songs,pictures,videos, etc. All it shows me in the portable window on the media studio is a little arrow in a blue circle and when I click on it the studio closes and an error report window pops up. PLEASE HELP!!!!!!!! hey my name is john and i got a samsung mp3 player model yjp the 1g well it wont pop up th soft ware any more and the ear phone plug on the inside came undone and it wont work any more Posted by: john drew at May 16, 2007 7:11 AMFor those of you with a frozen YP 910: On the left side of the player, on the hold switch, slide it up. (lock the player) There's a tiny little hole there, now uncovered by the hold switch. Get a paperclip, and insert the end into it. That's your reset button. Your player should now be unfrozen. Posted by: Heather at May 17, 2007 11:31 PMEverytime i try to open samsung media studio, an error message comes up to inform me that "SNN_MAINFRAMEWORK.EXE" HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE! Could you please help me. Posted by: barry fulcher at May 19, 2007 11:16 AMMy mom just bought a Samsung YP-Z5 to put "break" music on while she's playing at a wedding. I am in charge of making it work. However, I cannot figure out how to make the actual playlists. These are very important for this gig coming up and it's just not working. I've got all the music on there and when I go to sync or edit playlists it doesn't allow for different folders and also when I go into the actual player there is nothing under the playlists option, just under the music option. Please help. If you can't then I'm just going to have her take it back and get a better one. Thank you. Posted by: Alix at May 25, 2007 7:40 AMhelo, i have a h106a rca lyra and when i turn it on it says fat error plz connet usm, and wont work. i've tries connecting it to my computer, but it will not show up( not even in safe mode. What should I do? Posted by: jazmin at May 29, 2007 3:42 PMOK I HAVE A YP T9J SAMSUNG MP3 AND I DONT KNOW IF ITS BROKEN OR WHAT! ITS DRIVING ME CRAZY AND I HAVE ALREADY TRIED LOOKING UP THE PROBLEM IN THE MANUEL FOR IT AND EVERYTHING THING BUT NOTHIN IS HELPING ME SO MAYBE YOU CAN. Hi I have a LG JM53 and when i turn it on its says fat error plz connet usm what does it mean, but it does recognize the USB connection. Posted by: Nancy at June 29, 2007 10:22 AMhow do i delete songs off my mp3 Posted by: Taylor at June 29, 2007 8:50 PMOkay i have a purple mp3 player from samsung okay i have had it for likr 3 monts and i have some songs on there. But i am trying to put more on there it stops at like 90% and it turns it slef off Posted by: Nicole at July 18, 2007 7:46 PMHello i jts got a samsung YP-U3JQB Hi Dave. My name is NAtalia and I have mp3 samsung YP-U3JQB/XEU.I lost my installation cd. Now I can't find samsung madia studio anywhere. I dont knew what to do? Please help me. Posted by: Natalia at July 30, 2007 8:00 AMI lost my installation CD for my YP-Z5, where can i buy another one? Posted by: Wes at August 8, 2007 5:52 PMHi i have a samsung yp-k5 aby/xaa. an its acting really strange. it won't charge on any computer any more only on my plastaion 2,if i try to charge it on another com. it will just jump an say fully charged or it will start to glitch an say some other words...also it doesn't restart how it suppose to it should say samsung an then cut off but now it just cuts off wut do i do with all these problems? Posted by: Dwaine at August 11, 2007 2:50 AMHi, thanks to the Google search, i've been trying hard to find a website that caontains this kind of helps and guides, now i'm satisfy for that website and thank you god again, I have a Samsung K5 and I have installed Samsung Media Studio for it. However, when S plug the K5 in to charge, the Samsung Media Studio does not recognize the Mp3. How do I get it to read it? Posted by: tim at August 24, 2007 4:27 AMI'VE DOWNLOADED MY SAMSUNG YP-T9J; HOWEVER, IT DOESN'T SHOW AS A DIVICE WHEN I PLUG IT INTO THE USB PORT. ON THE DEVICE SCREEN IT SHOWS CONNECTED AND CHARGING. WHAT CAN I DO TO MAKE IT ACTIVE. Posted by: Isabelle at August 30, 2007 9:25 AMhey man my samsung k5 wouldnt turn on. i charged it all day n its fully charged wen i took it off the cable it wouldnt turn on i chuck it bak plugging it in the cable it wouldnt even recharge could u send me an email or something Posted by: john at September 3, 2007 2:57 AMhey my samsung yp -k5 wouldnt turn on. i charged it all day and its fully charged wen i took it off the cable it wouldnt turn on i check it back plugging it in the cable it wouldnt even recharge could u send me an email or something Posted by: nachoman at September 5, 2007 5:57 PMhi i have a samsung yp-k5 and one day i look at it and the back button (thats lit while the speaker is playing) is staying lit up and no buttons are responding even off or on so i tried to plug it in to the usb and no responce from the computer or the mp3 i have no idea what to do any suggestions? Posted by: nate at September 7, 2007 6:16 PMhey HI then i formated the mp3 player BYE my sony mp3 walkman keeps saying no data. it's showing there music on there when i hook it up to the computer, but still no data. i just loaded a few songs on my samsung YP-K5, when it had finished loading the songs, i took out the USB from the computer USB port and the samsung screen said "USB connected Charging...", with a picture of a battery charging. It has been frozen like that for a few hours. i try to turn the mp3 off with it's off switch, it doesn't respond. i try pressing the buttons, it doesn't respond. i tried putting the USB back in the computer and the computer doesn't even recognize it's been connected. What do you think is wrong? Posted by: shaun at October 18, 2007 4:54 AMsup, i got a thomson lyra 6652, when i put it in da usb it says da file is corrupted or something and when i try and delete songs using da actual mp3 player it says delte error and i cant get in to my computer and the removable disk program everytime the mp3 player is connecte to mah PC...How do i fix the problem mann??? Posted by: Gee at November 2, 2007 12:37 AMDave, I have two RCA Lyra H106A mp3 players and two different problems. I cant transfer music to my sansa c240 1GB mp3 player. I downloaded songs from napster to transfer to my mp3 player and every time I try to it says there was an error. Then finally I found a way to drag and drop the songs into the removable disk folder but now whenever i try to play the songs it says it needs to be synchronized in order to continue my music subscription. How can sync napster songs and transfer them to my mp3 and do use windows media player to do it? Posted by: Rashad at December 31, 2007 11:17 AMwell i've had a black samsung mp3 for about four months and i still don't know how to make a playlist on it. It's driving me crazy. idk what to do anymore. please help me, plzz. Posted by: Justin at January 5, 2008 4:12 PMHI i have an mp3 player and when i plug it in my laptop tells me that it is unreadable what could be the cause of it and how do it fix the error i need start up disc for sansa e250 mp3 Posted by: jon at January 21, 2008 4:27 PMI have a Samsung mp3 player and I deleted all the standard files. How do I get them back or replace them? Posted by: Marvin at January 24, 2008 11:57 AMWHEN I PLUG MY MP3 PLAYER INTO THE CUMPUTER IT SHOW I HAVE NOTHING ON IT. I HAVE A LOT OF THINGS ON THERE THAT I WOULD LIKE TO GET OFF BUT I CAN'T. ANY IDEA WHAT MIGHT OF HAPPENED?
hi. I have a RCA H100A 4GB mp3 player and it keeps saying: FAT error, plz connect a UMS device. And when I connect it to the computer, the computer ask's me what i wan't to open to view the content's in and when i open one up it say's: connect a device. How do I fix my mp3 player. hi. I have a RCA H100A 4GB mp3 player and it keeps saying: FAT error, plz connect a UMS device. And when I connect it to the computer, the computer ask's me what i wan't to open to view the content's in and when i open one up it say's: connect a device. How do I fix my mp3 player. hey davee. wehn i plug my mp3 player in the pc it sayss its curropted or unreadable.. pleesh help?! Posted by: blah blahh at February 16, 2008 12:24 AMhello dave, i have a samsung YP-K5, but when i put it on the computer, he's do nothing, whats the broblem??? Posted by: stef at February 17, 2008 12:10 PMIs there any way that I may be able to reconfigure a samsung mp3 to my media player if it belongs to another library Posted by: jonathan at March 2, 2008 6:22 AMI have a Samsung MP3 player, model yp-25AS/XAA which was a gift in 2006. The problem I'm having is that it's not charging from my PC. What can I do? Posted by: Jenny at April 7, 2008 11:31 AMi have an mp3 player and when i plug it in my laptop tells me that it is unreadable what could be the cause of it and how do it fix the error When I turn my samsung yp-t91 off it automatically turns back on by itself and stays on. This just started happening two days ago and it is draining my battery. I even tried putting the hold on when it is turned off but it still comes back on. Is my mp3 player broken? Cammy Posted by: Cammy at April 19, 2008 11:09 AMHow to solve the problem with the LG JM53 that doesnt let me turn it on and shows a message that says FTL error connect to UMS. I hope u can help me. Posted by: Juan at April 29, 2008 7:21 AMwhen i try to open my removable harddisk(seagate) 80 gb It says I: is not accessible it is corrupted and unreadable. Hi...Romeo here ..I have a RCAH106 5GB and it keeps FAT error, plz connect a UMS device.When i connect the USB i can't get access to the drive to put things not it..I guess it is corrupt ..how do i go about this> Posted by: ROMEO at May 7, 2008 5:04 AMHi. When I click into my samsung media studio it comes up saying error ID=OXCOOD1174 and condition ID=Ox00000000. I have a MP3 player YPU3. Can u please help me correct this problem? Posted by: Sarah at June 12, 2008 2:16 AMhi i have lost my driver cd of zicplay mp3 player...could u plz inform me abt how to recover or download my lost drivers..i am unable to play my mp3 since thr r no drivers in it. Posted by: siri at June 14, 2008 12:15 AMi recently bought a usb plug mp3 player and when got to windows media player and pulled my mp3 player out it said unknown format i have a samsung yp-t9j and the screen os frpzen is there anything i can push to make it unfreeze like with the i-pod Posted by: erick at July 10, 2008 2:30 PMHey Dave, I have a Sony Vasio note book model#PCG-933& I've been unsucessfully trying to install my Samsung mp3 model#YP-P2JAB/XAA the notebooks toolbar keeps popping up (A hi-speed usb device is plugged into a non-hi speed usb hub. what is your recommendation on installing my samsung mp3 player. thanx ep Posted by: Earl Parsons at September 5, 2008 9:50 AMI have Samsung K5 with built in speaker and when i plugged it to my PC with USB cable the player turned on displaying fully charged, rather than charging ( what it always displayed)Then I found that my PC doesn't recognise my player because the icon of my MP3 wouldn't be seen in my computer folder. Also the window that usually pops out after you plug in the player, did not appear either. I though it was the faulty cable, because it was a bit wrecked so i ordered a new one and it is still not working. What can i do if my PC doesn't recognise my MP3 player and after plugging in it says fully charged ( which is not for sure because the battery is only partly charged) I can't download new music onto my player or anything. IT DRIVES ME MAD!!!!PLEASE HEEEELPPPPPPPP Posted by: Natalia at September 13, 2008 3:48 AMuhm... i need help too .. can someone help :( ... cuz i cant add songs any more... Posted by: Fiel at September 28, 2008 1:53 PMhi. I have a RCA H100A 4GB mp3 player and it keeps saying: FAT error, plz connect a UMS device. And when I connect it to the computer, the computer ask's me what i wan't to open to view the content's in and when i open one up it say's: connect a device. How do I fix my mp3 player. i have i sumsang mp3 player,but now it says system loading only and when i plug it in my computer it says there is an I/Q error on the divice Hey. i have samsung YP-U3 i have a samsung messager,,i bought a micro sd adapter so that i can download music to my mp3 player...i tried,,the music is on the card but it wont show up in my phone but the playlist name does....how can i fix this??please help me. Posted by: jymesha at December 10, 2008 2:41 PMI have a samsung mp3 player, i don't know the model, but it has a 2.8in touch screen,with a camera. any way it synced to my computerlong enough to put 13 songs on it. now any time i try to put any thing on it, it gets about 13% in to the files then stops and says that there was an error. then just to use the player i have to reset it twice every time. HELP! Posted by: Dakota at December 18, 2008 11:04 AMwhen i plug in my mp3 it wont charge itself what am i doing wrong Posted by: kyle maynard at December 22, 2008 10:48 AMi have a Samsung yp-u3 and i put it into my computer to download the the song superhuman. It downloaded fine onto it but as i pulled it out it came up with some text on the screem saying "0xFFFFFF71" can someone tell me what this means and/or help me fix it plz i really need help Posted by: Darren at December 27, 2008 5:18 PMI NEED HELP!!!!!!!!!!!!!okay i have an samsung messager and i bough a usb hs sd card...im tryna see hoe do i put music on my mp3 player b.k.a music player how do i put music on there....plz help ASAP Posted by: JASMINE at January 6, 2009 6:41 PMI have a samsung MP3 player. How do I get AM radio? I can get FM but cannot find out how get AM radio. Thanks in advance. Sally Posted by: Sally at January 9, 2009 4:22 PMHi.. A website called AnythingButIpod has a forum that is very useful and informative for people facing problems with their MP3 Players.. You can learn about updating your firmware, fixing problems, etc.. There is a forum for each brand of MP3 player... Posted by: kim at January 19, 2009 7:21 PMHiii dave i have install the Samsung YP-P2JAB bt whn i plug my my MP3 Player i don,t show nay thing wt shld i do it nw??? Posted by: Jibran at January 23, 2009 10:24 PMhi dave i have a new samsung ypu4 mp'3 player and for som reson the soft wear that came with the ypu4 will not aceppt the player and when i called samsung thay told me that it it needs window's meadia 10 for it to work at this time i have windows media 11 is there some way of letting 11 work for this ypu4 to work as i do not have the internet at home hope this makes sence hey dave, I have the mp3 player yp-k5ab and it seems, other customers have the same problem as I do when charging it wont charge posting already fully charged and wont turn on, I am curious to the options you have for me for this problem. email me back asap thank you for your time. Posted by: jordan lafrance at May 8, 2009 5:40 PMHere's how you fix it for rca H106: use the user maunal so you know what I'm talking about. I got the FAT error! Plz.. and I could still get the icons. This is how I fixed it. Go to settings and go to advanced press play once only. Plug into computer and it wil recognize it as a flash drive. Completely Format the drive then unplug the player from computer. It will switch back to previous setting automatically. If you need to update drivers and firmware use the auto updater from http://www.voxxsupport.com/images/downloads/autoupdater.exe Posted by: Abro at May 15, 2009 5:16 AMi have tried twice now to load music on the mp4 player window media player says it loading it, even on the computer when i open it files it tells me the songs are there but you unplug it and go and look for the songs thtere not there. i have a broken samsung mp3 player touch and i habe no idea y it anit coming on i charge it up every time but nothing can u fix it? Posted by: jessica at June 19, 2009 10:52 AMi have a samsung yp-u3 mp3 player and when i try to switch it on, the screen shows Log Val = 0x1000024, and stays that way. Can you help me please? thank you Posted by: may at June 26, 2009 8:48 PMHi I have a Samsung YP U4 and for some reason I can no longer transfer music files to it ?? any ideas please. Posted by: Mike at July 5, 2009 1:53 AMI have a Samsung YP-T9J. I am having problems down loading music to it. It keeps telling me I need to update, but not sure where it find it. Saying something about ysfileInfo.dll unable to locate. Posted by: cheryl at July 19, 2009 10:03 AMhey dave or anyone else,i need HELP!! my samsung YP-Q1.. wont turn on,this happened when i took it out of usb mode,,plus it wont go in usb mode the screen is just offf plz help and reply...... RAUNAK... Posted by: raunak at August 19, 2009 8:43 AMDave, My daughter has a Samsung yp-u3 and she put it in the computer to download some songs. It seemed to do fine until she pulled it out, like she had done many times before, but this time it came up with an error text on the screen that said "0xFFFFFF71". I think it has to do with not releasing it correctly. Can this be repaired?? Can you help me fix it??? Any help would be great, Thanks Posted by: Kevin at August 22, 2009 8:27 PMI used Samsung mp3 YP-U3JQB/XAA 1UGP701940Y for about a month until August 2007. It has been unused since then. It says charged when attached to computer, but it will not turn on when I unattach it from the computer. I am 61 and could use your help PLEASE! Posted by: Judy Barna at October 10, 2009 2:33 PMHello! I lost the CD of "lg jm53s8k" jel can anyone give me a link where you can download the drivers and the program! please send link my YP Q1 mp3 player don't respond in my laptop Posted by: sagar at January 13, 2010 5:19 AMI bought this 1Gb MP3 digital music player which has no name of a particular brand! it worked fine. Sagar, open "My Computer" and see if the mp3 player shows up as a device. if so, there's probably a folder called "MUSIC": drop a few mp3 files there and see what happens when you unplug it and try to play the songs... Steve, an antivirus scan shouldn't affect the player at all, they're supposed to be non-invasive. Did it find a virus and fix it?? Otherwise, same advice, unplug it, plug it in again, then look in My Computer to see if it shows up as a device. Failing that, try opening Windows Media Player and see if it's a device listed there instead. Good luck. Posted by: Dave Taylor at February 8, 2010 11:56 AMSamsung YP-T9J when I turned on the power button, it says..bluetooth mode F/W v1.27 I have something to say, now that you mention it, but ...
I do have a comment, now that you mention it!
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