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Update firmware on my Panasonic Blu-Ray DVD player?

I have a Panasonic DMP-BDT320 blu-ray DVD player and it's starting to report that I need a 'firmware' update or upgrade. I have no idea what it's talking about, nor do I have a clue how to update it. I do have it hooked up to the Internet (thanks to my daughter) so I can watch Netflix, though. Is that helpful? How do I update or upgrade this thing?


Dave's Answer:

The firmware is the "operating system" of your Blu-Ray player. As you know, the latest generation of players does a lot more than just play the disk that you've popped onto the tray. This generation of Panasonic players can read USB thumb drives, access data on the Internet, play music, and even let you enjoy your Netflix streaming video subscription, all without leaving the slim little box. Pretty amazing, actually.

Every so often, however, Panasonic, like so many consumer electronics companies, decides that there are certain new features -- and probably bug fixes -- that are important enough to push the update out to existing customers. This happens because every so often your Blu-Ray player goes out onto the Internet and asks Panasonic HQ if the version of the software -- the firmware -- is the latest. If it is, you're good. If not, well, you know what happens.

I can show you what happens based on my own experience, but it's with my own Panasonic 3D Blu-Ray player, a Panasonic DMP-BDT310 that I bought just a few months ago. Why? Because I too have seen the same message.

The follow screen shots are quite literally photographs of my TV screen during the upgrade process. They're not all perfectly rectilinear or in crystal focus. But you'll see how it works...

First off, when you turn on the Blu-Ray player, I'm expecting you see something like this:

On the lower right it says New firmware is available. Please update firmware in Setup.

Not really super explanatory but if you look at the icons in the "plus layout" you'll notice that the one in the middle, with the wrench, is labeled "Setup". A ha! Using your remote, click on the button in the middle of the circular remote buttons. It's labeled "OK".

That takes you here:

This is confusing because there's no indication which to select. In fact, you want to choose Player Settings, the option on the bottom. Click on the down button on the remote and you'll suddenly change to a completely different type of interface, one that's frankly a bit easier to understand:

None of these seem to be about firmware updates, so you'll need to go to "Others". You would have guessed that, right? Use the arrows around the "OK" button to move to the bottom, then click "OK" to proceed.

There you go. The last option on this second menu. Don't worry about the other stuff (though it's interesting to monkey with things like the touch free sensor settings), just "OK" the Firmware Update.

One more selection to make:

Go to the second option, "Update Now", and select it.

Yup, and you said your unit's already online for Netflix, so your life will definitely be easier. Fortunately. Select "Yes" to proceed.

Look! There is a firmware update available after all. I'm running 1.70 and the new version is 1.80. You can check out the information on Panasonic's site at http://panasonic.net/support/ or... you can just proceed by selecting "Yes" again.

And, finally, it's starting the download and update process:

Be aware that the update is not speedy. Mine took about ten minutes to download. Just have patience and definitely don't unplug it during the procedure.

Eventually...

Notice what's missing? No Japanese or Chinese. Interesting. They must have a completely different version of their Blu-Ray product line for those markets, eh?

Meanwhile, look at the player itself. Mine was flashing the following cryptic message during the entire update process:

Interesting. When the process was completely, it showed "FINISH" and the screen showed:

At that point the player automatically restarted and I was done. Ready to watch a movie with the new, presumably improved firmware.

Not the easiest process in the world, so I hope this tutorial helps you figure things out!


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Categorized: d) None of the Above   (Article 10369, Written by )
Tagged: panasonic blu-ray, panasonic dvd, update firmware, update panasonic blu-ray, update panasonic firmware
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Reader Comments To Date: 11

BizeeMom said, on November 1, 2012 3:52 PM:

Thank you! Thank you! I have been trying to figure this out for months. Your instructions worked perfectly even though I have a different model.
Cheers!

Serge said, on November 7, 2012 11:52 AM:

Yes, but what's different after doing it?

Chris said, on December 30, 2012 3:25 PM:

This works, but I consistently get an error message saying it has stopped and will now restart. Any ideas on how to trouble shoot this? Is it better to do it through a wired internet connection?

Chris said, on December 30, 2012 3:29 PM:

It actually says the Firmware Download has stopped. No reason. I have done this about 10 times and get the same error. Any help would be appreciated.

Kate said, on January 28, 2013 3:41 PM:

I was able to complete all the steps you listed on my own, and it worked fine. The Pandora ap downloaded along with several others including Amazon instant video. However, the firmware update did not include Netflix. My blu ray is several years old. Is Netflix incompatible with some blu rays? I rechecked for more firmware updates, but it says I have the most recent update. Is there another way to download it?

alan f said, on February 23, 2013 6:41 PM:

it took me 3 tries until I got updated the firmware of my Panasonic DMP BDT220 two days ago. I'm also using this unit for Skype since last December . but after the firmware was updated I cannot log in to my Skype account anymore with the message on the screen " Error Cannot sync your contact list ". once I click the OK below the Error message it sending back to Main Skype Menu to log in again. Any ideas to solve this problem? Thanks!

Denis said, on March 10, 2013 12:04 PM:

Hi Dave
I would like to update the firmware on my Panasonic blu-ray model DMP-BD35 with a SD card slot.
It isn't connected to internet. Can I download the latest firware and write a CD to use on my machine?
Thanks

Donna said, on April 3, 2013 9:18 PM:

Thanks a lot! I hope this helps so I can play the new blu ray discs without it stopping part way through. Your instructions, and photos helped this technically-challenged lassie figure it out.

Ian said, on April 11, 2013 9:25 AM:

I haven't had any such message with my BluRay player but you have explained the experience so clearly I would like to thank you anyway.

Regina said, on April 11, 2013 11:46 AM:

I have model DMP-BD60. I know it's not a newer model, but I can't get it to play any blu-ray discs, not even brand new ones. The player is not connected to the internet and I am a novice when it comes to burning discs, etc. I hope you can help me so I don't have to pay $ to get it fixed.

Dave Taylor said, on April 11, 2013 11:52 AM:

What happens when you put a Blu-Ray disc in the player, Regina? What happens with a regular DVD?

Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!

I do have a comment, now that you mention it!











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