Hi, my name is Lori and my friend, Pegah, has found out that her hotmail account has sent out emails to all of her contacts without her knowing. The email says: "Hey How are you doing? I ordered a white 3GS Apple iPhone from a good website -- [[link removed]] -- much cheaper but brand new and genuine! You can check it if you would like. Cheers". What can she do to stop this? She...

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I've heard that I can view more information about where an e-mail message came from, by viewing the "full headers" of the message. How can I do that in Gmail?...

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I receive my e-mail at a Yahoo! Mail account. I've heard that I can view more information about where an e-mail message came from if I view the "full headers" of the e-mail. How can I view my email message headers in Yahoo! Mail?...

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I like to explore how email gets from one place to another and sometimes make sure that it's really from who I think it's from, so I like to dig into the arcane Received-By: and other headers that are atop an email message I get on MSN Live/Hotmail. Problem is, that's not so easy. How do I view the "full headers" of an e-mail message in MSN Hotmail?...

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My friend keeps sending messages to my Yahoo Mail account, but I can't even find them. What's the story? He's thinking that maybe they're ending up in the spam folder, but I don't know how to check for that. Can you help me out, please?...

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My system administrator is telling me that I need to add a "capcha" [actually, it's "captcha"] system to my site so that I get less spam. What's a captcha system and why would I want it?...

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I'm a German national who lives in the Philippines for more than 17 years. I use Gmail for a long time already and I really like it. No problems so far. Just a couple of days back, though, my brother in Germany who also has a Gmail account told me that he receives more than 100 spams a day whereas I get at the most 2 or 3 a month. Can you please give me...

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I got a message from Paypal with the subject "Help PayPal to avoid any kind of fraud" but I'm a bit suspicious: is this a legitimate way that Paypal is trying to get my help to avoid online scams, or is it a scam itself?...

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I just got an email offering to sell me some "alluvial gold dust" and have no idea what that is. Can you tell me whether it has any value on the market and if so, roughly what it's worth?...

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I think I'm hallucinating or something: it appears that I'm getting spam events added mysteriously to my Google Calendar schedule. What the heck? How is that happening, and how can I stop it occurring?...

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My brother recently got a call telling him that he could get his tax refund that's part of the economic stimulus package early - and not have to wait until May or later. He almost gave his savings account number, but then he got suspicious. Now he wonders. Is this a scam? Yes, it's a scam. Even before Congress passed the $170 billion stimulus package to boost the economy, scammers started calling people to get...

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I'm wondering if I can create a group within my google contacts and make these group also available to other google users. I realized on your website that you are a google guru - so I thought I give it a try and ask you!...

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I hate to check my mailbox on MySpace because there are a half-dozen people who seem to have some spamming tool or something and send me dozens of "Request to Approve Comment" messages. What the heck is up with that and how do I block these people?...

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Saw your note about Yahoo IM "spim" and I too have a couple of jerks who are sending me this junk. Can you tell me how to block them so I don't hear from them again? Thanks!...

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I got a request to have someone connect with me via Yahoo Messenger, and though I didn't recognize the email address, I said "yes". Next thing I know there's a message from them that's full of sequences like . What does it mean?...

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I can't sit down for dinner without having my phone ring a half-dozen times with stupid junk calls. From carpet to refinancing my mortgage, holiday discounts to drugs, if someone's trying to sell it via telemarketer, they seem to think I'm a good target. How can I stop these calls?...

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I don't get it, Dave. I get reams of lame, idiotic spam email and occasionally read through them to see what offers are being made, and they're just so incredibly dumb that I can't imagine that ANYone would ever respond. So why do they send 'em?...

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I am concerned regarding eMail that I send to a variety of people. I know that they ARE receiving my letters or information....However, I receive eMails telling me that the messages failed. I know for sure that they have not. What is going on?...

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This is weird: I think I got some spam from Picasa, the popular photo hosting service from Google. Is that something you've heard of before, Dave? And what can I do about ?...

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I don't know what's going on, but every so often I get an email message in Microsoft Entourage that doesn't have any message body, even though the person who sent it insists that they included a message. Is there some overzealous spam filter in the way, or a virus, or what?...

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