Industry guru Dave Taylor offers free tech support on technical and business topics, including iPhone, iPod, Microsoft Windows, Sony PSP, cellphones, online advertising, CSS, Web design, business, Unix, Linux, SEO, Mac OS X, and shell script programming.


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How do I force a Windows Update in Windows 7?

Category: Windows PC Help

I think I have automatic updates set for my Windows PC, but it never seems to tell me there's an update, and my experience with Windows and Microsoft is that there are updates typically every week or so. Is there some way i can manually run a Windows Update to see if there's anything pending or available for my Win7 laptop?

Question answered on January 2, 2012 at 08:25 AM :: Comments to date: 1

How do I tell Siri who I am on my iPhone 4s?

I've finally gotten an iPhone 4s and am, of course, excited to play with Siri. It thinks my name is Susie, however, which is really weird. From what I can tell, that's one of the contacts in my address book on the iphone, but why does it think that's me, and how do I fix it?

Question answered on December 8, 2011 at 08:54 AM :: Comments to date: 2

How to turn on restrictions in iPhone iOS 5?

My kids are a menace. At least, they are when they get their hands on my iPhone and iPad! Well, now that I think about it, they're just all-around menaces. :-) I'd like to add some sort of restrictions to my iOS devices so that they can't just go and buy stuff willy-nilly. This is possible, right? How do I enable content and purchase restrictions on my iPhone and iPad?

Question answered on December 7, 2011 at 08:13 AM :: Comments to date: 1

Disable Carrier IQ data tracking on your Apple iPhone?

I've been reading about the privacy mess surrounding Carrier IQ, a company that apparently supplies diagnostic software for cellphones, and am anxious about my privacy. I have an iPhone and Apple has variously said that they have it, that they don't have it any more, and that they still have it but are going to remove the Carrier IQ utility. What's the story and how can I disable it on my new iPhone 4s?

Question answered on December 6, 2011 at 08:38 AM :: Comments to date: 0

How can I create a private "Home" venue in Foursquare?

I'd like to let my friends check in to my house on Foursquare when they get to my place for a party, but I really don't want to have my address be out there for the public at large. Is there some sort of solution where I can retain my privacy but still be a Foursquare venue?

Question answered on September 29, 2011 at 10:44 AM :: Comments to date: 0

Increasing Facebook Security with an SMS Password

Dave Taylor shares another tech tips video to help you increase your Facebook account security by connecting it to your cell phone and setting an SMS password.

Keywords: Inside Scoop, facebook, security, sms, password

Question answered on September 23, 2011 at 10:57 AM :: Comments to date: 0

Increasing Your Facebook Privacy and Security Settings

Dave Taylor shares tech tips for increasing Facebook privacy and security settings.

Keywords: Dave Taylor, Facebook, privacy, security, Inside Scoop

Question answered on September 15, 2011 at 11:55 AM :: Comments to date: 0

Aperture can't connect to my Facebook account?

I've used iPhoto for a long time on my iMac and one of its best features is the ability to select a pile of photos and share them with my Facebook friends. I've recently shifted to Aperture and like its additional power and capabilities but can't get it to connect with my Facebook account any more. If it matters, I did set up the Facebook 2-step verification security, as you recommended. Are these related?

Question answered on August 27, 2011 at 08:33 AM :: Comments to date: 0

Avoiding MacDefender infecting your Mac

It's not the first time that malware of some sort has reared its ugly head in the Mac OS X world, but MacDefender -- and its variants MacGuard, MacProtector and "Apple Security Center" -- are particularly onerous because the programmers have figured out how to install the software on your computer without you having to enter your admin password. There's a simple tweak you can make to your Web browser that makes you far, far less likely to get into the digital blackmail of a program that requires an expensive upgrade to remove unnamed viruses from your computer though...

Question answered on May 26, 2011 at 08:42 AM :: Comments to date: 3

Can I cancel a Paypal send money payment?

I'm freaking out! I sent $200 via Paypal to a friend of mine to help her out in a bind and she said she never saw the money or even a notification show up. Upon closer examination, I realize that I used the wrong email address for her. Now I'm afraid that someone else is getting the money! How can I cancel the transaction ASAP?

Question answered on May 14, 2011 at 08:39 AM :: Comments to date: 0

How do I change my Amazon.com account password?

My husband has been logging in to my Amazon.com account and buying stuff for himself because I have some gift card credit on my account. I don't want to get into a fight with him, I just want to change my password so he can't do it any more. How do I change my Amazon.com account password?

Question answered on May 7, 2011 at 08:16 AM :: Comments to date: 1

Can I recover my lost / stolen email account password?

Hi Dave, I've got two email accounts but someone changed my password and security question. Is it possible to recover my emails accounts at all? Many thanks.

Question answered on April 30, 2011 at 08:50 AM :: Comments to date: 1

How do I remove a Facebook spam status update?

Category: Facebook Help

I don't understand how, but I clicked on a video link to check out something my friend had posted on Facebook and suddenly I'm getting email from friends saying I'm a spammer. What's going on? How do I fix it?

Question answered on March 26, 2011 at 08:41 AM :: Comments to date: 1

How can I manage my Foursquare Friend List?

A colleague of mine had a very weird thing happen yesterday: he checked in to a restaurant just before a lunch meeting, and some random person called the restaurand and asked to be connected to him. He had no idea who it was and it's set off quite a firestorm in the office about whether anyone in the company should use geolocation checkin games. I think it's a bit overblown, but want to know, how can I see who are my Foursquare friends and remove those I don't know?

Question answered on March 25, 2011 at 08:50 AM :: Comments to date: 0

How to reformat / wipe clean your Apple iPad

Just bought a new Apple iPad 2 and want to prep your old iPad 1 for resale? You might be lucky and sell it to a relative (or be really nice and give it to them, for that matter), in which case it isn't a crisis if some of your information remains on the device, but if you're tapping into Craigslist or eBay, you'll want to know exactly how to reformat the iPad back to its out-of-the-box state for the new user.

Question answered on March 18, 2011 at 08:59 AM :: Comments to date: 4

Connect to Twitter securely with SSL (https)?

After switching over my Facebook account to always use an encrypted connection [see Connect to Facebook Securely with SSL] I would like to do the same with other sites I visit. Gmail supports it [see Secure Gmail Connection], but what about Twitter? Is there some way to connect to Twitter with a secure, encrypted SSL connection?

Question answered on March 16, 2011 at 08:38 AM :: Comments to date: 2

Prevent my iPhone from recording location data in photos?

A friend just pointed out to me that because my iPhone 4 has a GPS built into it, it always knows where I am, and that it records that information in every picture I take with the phone. Since I often post pictures online, I don't want them to all have my exact location hidden within. Is there a way to turn this off?

Question answered on March 11, 2011 at 08:37 AM :: Comments to date: 0

How do I change my iTunes Store password?

I just realized that my daughter has my iTunes account password because I got a receipt for about $25 worth of purchases that I'm sure I didn't make. I don't even like Eminem, Lil Wayne and don't even know who Wisin & Yandel are... ?

I'm dealing with my daughter, but it seems reasonable to also change my iTunes Store password. Except I have absolutely no idea how to do that. Help! How do I change my iTunes account password?

Question answered on March 4, 2011 at 08:47 AM :: Comments to date: 1

Log in to Google Voice application with 2-step verification?

Okay, so I turned on 2-step verification, which is cool, but now I can't log in to my Google Voice app on my iPhone. This is not good, Dave. How do I fix it??

Question answered on February 24, 2011 at 08:26 AM :: Comments to date: 1

How do I enable Google Gmail 2-step password verification?

I hear that there's a new security system you can enable on Google Gmail and the rest of the Google suite that requires you to have your smart phone along with your password? What's the security system called [ed note: "2-step verification"] and how can I use it for my own account?

Question answered on February 16, 2011 at 08:25 AM :: Comments to date: 3

Can I create an encrypted / password protected Pages document?

Category: Mac OS X Help

I have switched from Microsoft Word on my MacBook and iMac to using Apple's Pages document editing program. I like it a lot but can't figure out how to create password-protected files, which is important for the work I do as a therapist. I searched on Google and found a bunch of people saying it's not possible, but Apple wouldn't have created a program like Pages without including this feature, would they? How do I password protect or encrypt a Pages file, Dave?

Question answered on February 3, 2011 at 08:27 AM :: Comments to date: 2

How can I use https to securely access Facebook?

Category: Facebook Help

I often use public wifi networks to access my Facebook account and am a bit paranoid about my privacy and security. Is there some way to force Facebook to use SSL (https) to securely connect me each time, encrypting information both sent and received?

Question answered on February 2, 2011 at 08:42 AM :: Comments to date: 3

Can I save / redirect a Web page printout to a secure PDF?

I have a very specific question for you, Dave, so I hope that's not a problem? I did a bunch of shopping online and really wanted to keep keep copies of the receipts, but many Web sites have a "Print" button for printing receipts. What I want instead is a copy on my computer, ideally in PDF form, so I can avoid anyone else seeing what's on the printer (and blowing the surprise). Even better, can the PDF files be password protected and secure?? I have a big iMac if that makes a difference.

Question answered on December 27, 2010 at 08:27 AM :: Comments to date: 3

How can I add a password to my Airport Express speakers?

I have a nifty wireless wifi speaker setup in my office where we use AirPlay on our Apple devices to send music to the speakers from iPhones, iPads and our Mac computers. Works awesome and it's built around an old Airport Express, but I realized that anyone can find and access the speakers, not just people in my office. Is there a way to password protect the speakers?

Question answered on December 22, 2010 at 08:32 AM :: Comments to date: 1

How do I change my Skype password?

I'm paranoid about passwords and now that there are more stories of password and account data circulating I want to change everything! But I can't figure out Skype. How do I change my Skype account?

Question answered on December 16, 2010 at 08:43 AM :: Comments to date: 0




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Apple iPad Help
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d) None of the Above
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Windows PC Help
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Archives by Category
Apple iPad Help
Delete Keynote files from an iPad or iPhone?
How do I rearrange or move app icons on my iPhone / iPad?
How do I update the apps on my iPhone / iPad?


Articles and Reviews
Review: Sears Craftsman AssureLink 3043 Garage Door Opener
Review: iHome / New Balance Fitness Evolved Headphones
Smart Grids and Smart Homes: Part 2. Home Energy Management


Auctions and Online Shopping
Can I pre-order a music CD from the Apple iTunes Store?
How do I buy my friend an Amazon Gift Card?
Email Transaction Receipts for my PayPal Debit Card?


Blogs and RSS Feeds
Disable commenting on a Wordpress blog?
How do I add a new user on WordPress?
What topics and content should I include on my 3DS blog?


Building Web Site Traffic
Add Po.st Social Media (Facebook, Google Plus) widgets to your blog?
How do I claim a business on Google Places?
Visitor information and statistics from Google Analytics?


Business and Management
The Scoop on Merchant Services and Credit Card Processing?
How do I request money through Paypal?
How do I sell something on Amazon.com?


CGI Scripts and Web Site Programming
How do I identify direct, not referred, Website visitors?
How do I add an auto-print feature on my Web site/Blog?
How can I attractively embed mp3 audio files on my Web pages?


Computer and Internet Basics
Which wifi wireless network should I use?
How can I invite someone to join Pinterest?
How old does Google think I am?


d) None of the Above
Where's the closest pizza place?
Does the Unilever logo have a hidden message?
Easiest way to convert from one currency to another?


Facebook Help
How can I have Pinterest updates appear on Facebook?
Change Facebook "share" setting for update on iPhone?
Log out of Facebook on the iPhone?


Google Plus Help
Copy Picasa Web Photo Albums onto my Computer?
Post an iPhone photo to Google Plus?
Link my Web site to my new Google Plus Business Profile Page?


HTML and CSS
Add Po.st Social Media (Facebook, Google Plus) widgets to your blog?
Boxes around words or sentences with CSS?
How do I implement add rel=author for Google serps?


Industry News and Trade Shows
The 2012 Consumer Electronics Show: Trip Report
Dave's Best of the 2012 Consumer Electronics Show
Trade show report: CTIA 2011


iPhone and Cell Phone Help
Resign from Words with Friends game?
How do I copy voice memos off my iPhone 4s?
Establish time limits on my son's AT&T Wireless cell phone?


iPod, Sony PSP and MP3 Player Help
Can I remove songs from an unsync'd iPod Touch?
Get started with iTunes Match!
Can I pre-order a music CD from the Apple iTunes Store?


Mac OS X Help
How can I pair a bluetooth speaker with my MacBook Pro?
Which wifi wireless network should I use?
How can you hack the LocalDictionary on a Mac system?


Pay Per Click (PPC) Advertising
Add Po.st Social Media (Facebook, Google Plus) widgets to your blog?
How is CPM calculated on Google AdWords YouTube Video?
How do I connect my Google AdSense and Analytics accounts?


Search Engine Optimization (SEO)
Change in Web site navigation drops PageRank to zero?
How do I implement add rel=author for Google serps?
Add a new site to my Google Webmaster Tools account?


Shell Script Programming
Parsing "id" strings in a Shell Script?
Copy and Paste from the Mac OS X Command Line?
Script to test line lengths for Twitter compatibility?


Tech Support Video Help
Introduction to Google Docs Spreadsheets
How to Create a Video Greeting on your Mac
How to Create a Video Greeting Card on your PC


The Writing Business
What's the best option for self-publishing my book?
How do I get into online writing?
How do I recover a lost ISBN book number?


Twitter, LinkedIn and Social Network Help
How do I change my YouTube account profile picture?
How can my Pinterest pins link to specific Web page URLs?
Post URLs to LinkedIn as status updates?


Unix and Linux Help
Install Ubuntu Linux within Parallels Desktop on Mac?
Copy and Paste from the Mac OS X Command Line?
Shell script to convert lowercase to title case?


Video Game Tips and Help
Resign from Words with Friends game?
Connect my Nintendo 3DS to the Internet via wifi?
Runescape - Level 3 - New Player's Guide


Windows PC Help
Is my copy of Windows 7 "activated" and genuine?
How can I change my Windows PC computer name?
Can I read Kindle ebooks on my Apple MacBook or Windows PC?


WordPress Help
RSS Graffiti can't publish my feed: "missing publication date"?


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