Online Tech Support Starts Here!How old does Google think I am?
Category:
Computer and Internet Basics
My friend - female, 22 - was telling me that she went to a spot on Google and learned that it thought she was a 30 year old guy based on its profiling of her searches and use of the different Google tools. Creepy. Interesting. How can I find out what Google thinks about me? The Answer: How old does Google think I am?
Question answered on February 1, 2012 at 08:39 AM ::
Comments to date: 2
Establish time limits on my son's AT&T Wireless cell phone?
Category:
iPhone and Cell Phone Help
My son has been doing really well with his new cell phone, but recently he's hooked up with a girl who seems to never sleep and I have more than once found him late at night texting away. Not good. I have talked with him, but I'd also like to work with AT&T Wireless to establish blackout hours on his phone service during which time he cannot send or receive texts. Is that possible?
Question answered on January 16, 2012 at 08:53 AM ::
Comments to date: 0
How to turn on restrictions in iPhone iOS 5?
Category:
Apple iPad Help
,
iPhone and Cell Phone Help
My kids are a menace. At least, they are when they get their hands on my iPhone and iPad! Well, now that I think about it, they're just all-around menaces. :-) I'd like to add some sort of restrictions to my iOS devices so that they can't just go and buy stuff willy-nilly. This is possible, right? How do I enable content and purchase restrictions on my iPhone and iPad? The Answer: How to turn on restrictions in iPhone iOS 5?
Question answered on December 7, 2011 at 08:13 AM ::
Comments to date: 1
Disable Carrier IQ data tracking on your Apple iPhone?
Category:
iPhone and Cell Phone Help
I've been reading about the privacy mess surrounding Carrier IQ, a company that apparently supplies diagnostic software for cellphones, and am anxious about my privacy. I have an iPhone and Apple has variously said that they have it, that they don't have it any more, and that they still have it but are going to remove the Carrier IQ utility. What's the story and how can I disable it on my new iPhone 4s?
Question answered on December 6, 2011 at 08:38 AM ::
Comments to date: 0
How do I recover a wifi password in Mac OS X 10.7 Lion?
Category:
Mac OS X Help
I recently upgraded to OS X Lion and your earlier method of recovering a wifi network password [see Recover wifi passwords in Mac OS X] does not work. Double clicking on my network does nothing. Any ideas? I'm trying to connect my apple TV.
Question answered on November 5, 2011 at 11:03 AM ::
Comments to date: 2
Add someone to my Google Analytics account?
Category:
Computer and Internet Basics
I figured out how to add Google Analytics to my Web site, thanks [see Add Google Analytics to your Web Site Today] but now my colleague wants access to the Analytics reports and I really don't want to share my entire Google account information with her. Can I add people just to an Analytics account without them getting to my Gmail, Google Plus or other Google accounts? The Answer: Add someone to my Google Analytics account?
Question answered on October 10, 2011 at 08:39 AM ::
Comments to date: 0
Change document owner's name in Microsoft Word for Mac?
Category:
Mac OS X Help
I'm running a copy of microsoft office on the iMac I just bought and I've noticed it still carries the old owners name when saving files. Is this easily changed?
Question answered on October 1, 2011 at 08:10 AM ::
Comments to date: 0
Increasing Facebook Security with an SMS Password
Category:
Tech Support Video Help
Dave Taylor shares another tech tips video to help you increase your Facebook account security by connecting it to your cell phone and setting an SMS password. Keywords: Inside Scoop, facebook, security, sms, password
Question answered on September 23, 2011 at 10:57 AM ::
Comments to date: 0
Is my girlfriend cheating on me on Facebook?
Category:
Facebook Help
Let me be honest and tell you that I want to know if my girlfriend is cheating on me. To find that out, I need to access her Facebook. Now, I am not going to ask you to help me get her password. All I ask is that I will give you the names of the people she is talking with, and IF you really can hack passwords, then just copy the text of the conversation with them and email them to me. I am NOT asking for password, I just need the information PLEASE!!! HELP! ME!! You have NO IDEA what I am going through. The Answer: Is my girlfriend cheating on me on Facebook?
Question answered on September 20, 2011 at 08:14 AM ::
Comments to date: 1
Increasing Your Facebook Privacy and Security Settings
Category:
Tech Support Video Help
Dave Taylor shares tech tips for increasing Facebook privacy and security settings. Keywords: Dave Taylor, Facebook, privacy, security, Inside Scoop
Question answered on September 15, 2011 at 11:55 AM ::
Comments to date: 0
Aperture can't connect to my Facebook account?
Category:
Facebook Help
,
Mac OS X Help
I've used iPhoto for a long time on my iMac and one of its best features is the ability to select a pile of photos and share them with my Facebook friends. I've recently shifted to Aperture and like its additional power and capabilities but can't get it to connect with my Facebook account any more. If it matters, I did set up the Facebook 2-step verification security, as you recommended. Are these related? The Answer: Aperture can't connect to my Facebook account?
Question answered on August 27, 2011 at 08:33 AM ::
Comments to date: 0
Fix privacy subfolders on shared Mac OS X server?
Category:
Mac OS X Help
I've finally got our new Mac Mini (running Snow Leopard, not Lion) configured as a file and print server for the legal office and it's great except for the fact that when I mark folders open for sharing, sometimes we find that folders within that folder [ed note "subfolders"] are still blocked from access. This is upsetting some of the paralegals and making my life hell. How do I fix this without having dozens or hundreds of sharepoints?
Question answered on August 18, 2011 at 08:55 AM ::
Comments to date: 1
Can't get Notify to work with my Gmail account password?
Category:
Mac OS X Help
I am wondering if this is something related to 2-step verification on my Gmail account: I'm trying to install and run an app called "Notify" so I can get updates when mail arrives in my Gmail account and it keeps popping up the error "unable to connect" even though I am sure I am typing in my password properly. HELP!
Question answered on August 17, 2011 at 08:17 AM ::
Comments to date: 0
How do I change my Xfinity.TV / Comcast account password?
Category:
Computer and Internet Basics
I've been using Comcast's slick Xfinity.tv service for a while but my sister's been going in and changing all my favorite channels. I really don't want to watch DisneyXD, that's totally for l0s3rs. How do I change my password so she can't mess things up again?
Question answered on June 29, 2011 at 08:18 AM ::
Comments to date: 0
How do I change my Amazon.com account password?My husband has been logging in to my Amazon.com account and buying stuff for himself because I have some gift card credit on my account. I don't want to get into a fight with him, I just want to change my password so he can't do it any more. How do I change my Amazon.com account password? The Answer: How do I change my Amazon.com account password?
Question answered on May 7, 2011 at 08:16 AM ::
Comments to date: 1
Can I recover my lost / stolen email account password?
Category:
Computer and Internet Basics
Hi Dave, I've got two email accounts but someone changed my password and security question. Is it possible to recover my emails accounts at all? Many thanks.
Question answered on April 30, 2011 at 08:50 AM ::
Comments to date: 1
How can I hide incoming text messages on my iPhone?
Category:
iPhone and Cell Phone Help
Okay, this is embarrassing. I was at an important business meeting and as usual, we all put our cellphones in the middle of the table before we started talking. Then a text message from my girlfriend showed up on my iPhone 4 with a, um, suggestive picture of her. My boss grabbed it, read the message out to everyone and raised his eyebrows at the photo. Super embarrassing! Short of telling her not to text me, how can I avoid this kind of situation in the future?
Question answered on April 25, 2011 at 08:05 AM ::
Comments to date: 3
Easiest way to share a YouTube video on Facebook?I've been having fun making weird videos and uploading them to YouTube. What I really want to do, though, is share them with my friends on Twitter and Facebook. What's the easiest way to share a YouTube video on Facebook?
Question answered on April 15, 2011 at 08:28 AM ::
Comments to date: 1
Someone has our trademark name on Twitter!We're getting into social media a bit late and just found out that someone else has registered our trademarked product name as their Twitter handle. They're not using the account, but they also aren't responding to queries from us about switching ownership. We don't want to pay anything - after all, it's our registered trademark! - but will cover a minimal fee. What can we do? The Answer: Someone has our trademark name on Twitter!
Question answered on April 12, 2011 at 08:22 AM ::
Comments to date: 1
Save the number of a text message sender on my iPhone?
Category:
iPhone and Cell Phone Help
I would like to know how to save the number of a person that has sent me a text message on my iphone 4! Thank you so much
Question answered on April 9, 2011 at 08:23 AM ::
Comments to date: 3
How do I remove a Facebook spam status update?
Category:
Facebook Help
I don't understand how, but I clicked on a video link to check out something my friend had posted on Facebook and suddenly I'm getting email from friends saying I'm a spammer. What's going on? How do I fix it? The Answer: How do I remove a Facebook spam status update?
Question answered on March 26, 2011 at 08:41 AM ::
Comments to date: 1
How can I manage my Foursquare Friend List?A colleague of mine had a very weird thing happen yesterday: he checked in to a restaurant just before a lunch meeting, and some random person called the restaurand and asked to be connected to him. He had no idea who it was and it's set off quite a firestorm in the office about whether anyone in the company should use geolocation checkin games. I think it's a bit overblown, but want to know, how can I see who are my Foursquare friends and remove those I don't know? The Answer: How can I manage my Foursquare Friend List?
Question answered on March 25, 2011 at 08:50 AM ::
Comments to date: 0
Connect to Twitter securely with SSL (https)?After switching over my Facebook account to always use an encrypted connection [see Connect to Facebook Securely with SSL] I would like to do the same with other sites I visit. Gmail supports it [see Secure Gmail Connection], but what about Twitter? Is there some way to connect to Twitter with a secure, encrypted SSL connection? The Answer: Connect to Twitter securely with SSL (https)?
Question answered on March 16, 2011 at 08:38 AM ::
Comments to date: 2
Prevent my iPhone from recording location data in photos?
Category:
iPhone and Cell Phone Help
A friend just pointed out to me that because my iPhone 4 has a GPS built into it, it always knows where I am, and that it records that information in every picture I take with the phone. Since I often post pictures online, I don't want them to all have my exact location hidden within. Is there a way to turn this off?
Question answered on March 11, 2011 at 08:37 AM ::
Comments to date: 0
How can I unsubscribe from porn site email spam?
Category:
Computer and Internet Basics
How can I cut off a site that keeps sending porn content to me. I have clicked on the unsubscribe link but it still keeps coming. Please help. The Answer: How can I unsubscribe from porn site email spam?
Question answered on March 9, 2011 at 08:06 AM ::
Comments to date: 1
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