Industry guru Dave Taylor offers free tech support on technical and business topics, including iPhone, iPod, Microsoft Windows, Sony PSP, cellphones, online advertising, CSS, Web design, business, Unix, Linux, SEO, Mac OS X, and shell script programming.


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How do I change the lock or home screen on my iPhone?

I just got an Apple iPhone and am totally psyched about it. But I really want to change the photograph that shows up on the front of the phone from the generic picture. Do you know what I'm talking about? [ed: it's the "Lock Screen" according to Apple]

Question answered on December 30, 2010 at 08:55 AM :: Comments to date: 0

Restore an iPhone after a "software too old" error?

I just got a new iPhone 4 and am excited to get it working, but when I try to use a "Restore" from a previous backup of my iPhone 3GS, I get an error that the software on the new phone is too old. How can the new phone have software that's too old to restore from an iTunes backup??

Question answered on December 21, 2010 at 08:57 AM :: Comments to date: 5

Can I turn an iPhone into an iPod Touch / iTouch?

Can I regift my iPhone 2g updated to a 3G to my 10 y/o niece to use in another state to use as an itouch without hooking up the iPhone capabilities as a phone. She is too young to have a phone. I just want to know if she could have Internet and email capabilities without phone service. Would it need a wi fi spot for this!? Or data plan!? Thanks for any advice!

Question answered on December 20, 2010 at 08:01 AM :: Comments to date: 2

How do I remove unused devices from Find My iPhone?

I've been reading along on your series about the Find My iPhone [iTunes link] application and its slick remote security features [ed: start with How to use Find My iPhone on an iPad, then read How to Remote Lock your Apple iPhone] but for reasons I don't reall understand, when I signed in to my Mobile Me account to use the service, it listed a bunch of devices I no longer have. I want to clean the list up, but I just don't see how to do it on my iPhone??

Question answered on December 3, 2010 at 08:29 AM :: Comments to date: 0

How can I send a message to my lost iPhone?

I'm pretty sure that I lost my Apple iPhone 4, which is bumming me out, and while I already locked it remotely [see How do I remote lock my Apple iPhone?] I want to send a message to the person who might be trying to hack into it that I'll pay them a $20 reward, no questions asked, if they'll return it to me. Can I send an emergency text message to my iPhone?

Question answered on December 2, 2010 at 08:35 AM :: Comments to date: 0

How do I remote lock my Apple iPhone?

I think my Apple iPhone was stolen, but I suppose it's possible I just forgot it somewhere. Problem is, I have lots of personal information on the phone and have skipped the hassle of having an access code in the interest of answering phone calls more quickly. Now I want to use the remote-lock capability to send the lock request to the phone, just in case someone does find it and starts playing. How can I easily do that?

Question answered on December 1, 2010 at 08:20 AM :: Comments to date: 1

How do I email an iPhone "note" to my assistant?

As I sit in meetings at work, I often take notes on my iPhone 4 that I want to share with my administrative assistant afterwards, but so far the only way I've figured out is to simply hand her my phone so she can copy everything onto her computer. But really, it's an iPhone, there's got to be a better solution?

Question answered on November 20, 2010 at 08:17 AM :: Comments to date: 1

How do I email an Apple iPhone screen shot?

Can you tell me how to "capture" an iphone screen and do something with it like email it to someone? I've seen it done, but have no idea how to take a screen shot and then do anything with it...

Question answered on November 19, 2010 at 08:07 AM :: Comments to date: 2

How can I text message an iPhone map to a friend?

I don't know how the heck he did it, but my boyfriend just texted me a pushpin from his iPhone and when I tapped on it, it transferred the point to my iPhone map application. I want to be able to do the same, so can you enlighten me please, Dave? You're my last hope of saving face!

Question answered on November 15, 2010 at 08:22 AM :: Comments to date: 1

how can I transfer songs from my ipod to my new iphone?

I just bought an iPhone 4 and am psyched about it, but I want to copy music from my iPod Nano onto it and am stuck. Is there a special cable or something I need? How do I copy music from an iPod onto an iPhone?

Question answered on November 2, 2010 at 08:18 AM :: Comments to date: 0

What is a "retina display"?

Seems like all my iPhone apps are updating to something called "retina display." What is that?

Question answered on October 16, 2010 at 08:21 AM :: Comments to date: 1

Review: iHome iP90 iPod/iPhone Clock Radio

I've been looking for a nice sounding clock radio that would let me dock and charge my iPods or iPhone 4, without having to break the bank. The Apple Store has some really nice ones, but at a premium price, like the terrific $399 Bose SoundDock that sounds great but requires a second mortgage.

Here's the funny thing about almost all of these iPod docks, however: they don't have clocks. Those were my two must-have items, actually. I wanted a clock so I could see the time at night, and I wanted a nice-sounding dock speaker system compatible with the range of iOS devices I own.

ihome ip90 ipod iphone clock radio
iHome iP90 ipod / iphone clock radio

Enter the iHome iP90 Am/Fm clock radio for iPod and iPhone. With a street price as low as $70 (see Google Products for your options), it's not breaking the bank, but it has nice sound and a lot of thoughtful features that made me glad I had it on my dresser...

Question answered on October 11, 2010 at 08:45 AM :: Comments to date: 7

How do I create folders on my iOS 4 Apple iPhone 4?

How do I create menu folders [ed note: actually you're talking about app folders on your iPhone / iOS 4 home screen] on my iPhone 4?

Question answered on September 28, 2010 at 08:40 AM :: Comments to date: 1

How do I subscribe to a podcast on my iPhone?

I read your earlier article on How to subscribe to a podcast in iTunes but am not entirely clear how to get those podcast episodes onto my iPhone automatically. How do I subscribe to a podcast on my iPhone?

Question answered on September 14, 2010 at 08:52 AM :: Comments to date: 4

How can I save a text message on an iPhone 4?

How do I save a text message on my Apple iPhone 4? Can I forward it to an email address on my phone, for example?

Question answered on August 6, 2010 at 08:53 AM :: Comments to date: 3

How do I get Notes off my Apple iPhone?

This is beyond annoying: I've been using the Notes application on my iPhone 3G to keep track of different things and now that I want to get the notes of, I realize that I'm kind of trapped. I can't see any way to access them off the phone, even within iTunes, which reports that it's backing up and syncing those same notes. Frustrating!!

Question answered on May 10, 2010 at 08:37 AM :: Comments to date: 10

Is there any way to play Foursquare on my laptop?

My friends are all into playing the game "FourSquare" and when I checked it out, it looks like it's only for smartphones like the iPhone. Kinda stinks because I don't have a "smart" phone, just a regular cellphone. Am I stuck in the cold, or is there some way to play FourSquare from my Mac laptop?

Question answered on January 17, 2010 at 06:27 PM :: Comments to date: 1

Can I get turn-by-turn driving directions on my Apple iPhone?

Now that GPS apps like Tom-Tom are showing up on the Apple iPhone 3GS, I'm wondering if I really need to buy those expensive apps when Google Maps that's included with the iPhone does such a great job? I know I can get directions, but can I get turn-by-turn directions like I would in a handheld GPS?

Question answered on September 9, 2009 at 07:55 AM :: Comments to date: 3




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Apple iPad Help
Delete Keynote files from an iPad or iPhone?
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Articles and Reviews
Review: Sears Craftsman AssureLink 3043 Garage Door Opener
Review: iHome / New Balance Fitness Evolved Headphones
Smart Grids and Smart Homes: Part 2. Home Energy Management


Auctions and Online Shopping
Can I pre-order a music CD from the Apple iTunes Store?
How do I buy my friend an Amazon Gift Card?
Email Transaction Receipts for my PayPal Debit Card?


Blogs and RSS Feeds
Disable commenting on a Wordpress blog?
How do I add a new user on WordPress?
What topics and content should I include on my 3DS blog?


Building Web Site Traffic
Add Po.st Social Media (Facebook, Google Plus) widgets to your blog?
How do I claim a business on Google Places?
Visitor information and statistics from Google Analytics?


Business and Management
The Scoop on Merchant Services and Credit Card Processing?
How do I request money through Paypal?
How do I sell something on Amazon.com?


CGI Scripts and Web Site Programming
How do I identify direct, not referred, Website visitors?
How do I add an auto-print feature on my Web site/Blog?
How can I attractively embed mp3 audio files on my Web pages?


Computer and Internet Basics
Which wifi wireless network should I use?
How can I invite someone to join Pinterest?
How old does Google think I am?


d) None of the Above
Where's the closest pizza place?
Does the Unilever logo have a hidden message?
Easiest way to convert from one currency to another?


Facebook Help
How can I have Pinterest updates appear on Facebook?
Change Facebook "share" setting for update on iPhone?
Log out of Facebook on the iPhone?


Google Plus Help
Copy Picasa Web Photo Albums onto my Computer?
Post an iPhone photo to Google Plus?
Link my Web site to my new Google Plus Business Profile Page?


HTML and CSS
Add Po.st Social Media (Facebook, Google Plus) widgets to your blog?
Boxes around words or sentences with CSS?
How do I implement add rel=author for Google serps?


Industry News and Trade Shows
The 2012 Consumer Electronics Show: Trip Report
Dave's Best of the 2012 Consumer Electronics Show
Trade show report: CTIA 2011


iPhone and Cell Phone Help
Resign from Words with Friends game?
How do I copy voice memos off my iPhone 4s?
Establish time limits on my son's AT&T Wireless cell phone?


iPod, Sony PSP and MP3 Player Help
Can I remove songs from an unsync'd iPod Touch?
Get started with iTunes Match!
Can I pre-order a music CD from the Apple iTunes Store?


Mac OS X Help
How can I pair a bluetooth speaker with my MacBook Pro?
Which wifi wireless network should I use?
How can you hack the LocalDictionary on a Mac system?


Pay Per Click (PPC) Advertising
Add Po.st Social Media (Facebook, Google Plus) widgets to your blog?
How is CPM calculated on Google AdWords YouTube Video?
How do I connect my Google AdSense and Analytics accounts?


Search Engine Optimization (SEO)
Change in Web site navigation drops PageRank to zero?
How do I implement add rel=author for Google serps?
Add a new site to my Google Webmaster Tools account?


Shell Script Programming
Parsing "id" strings in a Shell Script?
Copy and Paste from the Mac OS X Command Line?
Script to test line lengths for Twitter compatibility?


Tech Support Video Help
Introduction to Google Docs Spreadsheets
How to Create a Video Greeting on your Mac
How to Create a Video Greeting Card on your PC


The Writing Business
What's the best option for self-publishing my book?
How do I get into online writing?
How do I recover a lost ISBN book number?


Twitter, LinkedIn and Social Network Help
How do I change my YouTube account profile picture?
How can my Pinterest pins link to specific Web page URLs?
Post URLs to LinkedIn as status updates?


Unix and Linux Help
Install Ubuntu Linux within Parallels Desktop on Mac?
Copy and Paste from the Mac OS X Command Line?
Shell script to convert lowercase to title case?


Video Game Tips and Help
Resign from Words with Friends game?
Connect my Nintendo 3DS to the Internet via wifi?
Runescape - Level 3 - New Player's Guide


Windows PC Help
Is my copy of Windows 7 "activated" and genuine?
How can I change my Windows PC computer name?
Can I read Kindle ebooks on my Apple MacBook or Windows PC?


WordPress Help
RSS Graffiti can't publish my feed: "missing publication date"?


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