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Why can't my wife's Toshiba Vista laptop startup normally any more?

Category: Windows PC Help

Help! Something abdominable has happened to my wife's Toshiba A200 Satellite laptop (model PSAFCL-00R00G, preinstalled OEM Vista Home Premium, not under the worranty anymore). Before going to the full story I'd like to mention that after my unsuccessful repair attempts the laptop is now partially functional in Save Mode, and (if you'll take me on board) the copies of its current System Infos, Administrative Events Reports, Windows Logs etc. can be sent to you.

During few last weeks either the unability to startup normally or BlueScreen crashes ("Unrecoverable hardware problems" mostly immediate after startup) made the laptop being completely unstable and unworkable. After many useless attempts I managed to boot from Paragon Partition Manager 9.0 Bootable CD. This has revealed the bad sectors on the HD's active partition, and I've reformatted it with the maximal precautions provided by Paragon application. Then I've used DriveClone 3.1 bootable CD to recover HDD from USB external drive. Unfortunately the only available DriveClone recovery image was made in December 2007.

According to all tests and repair operations available to me (including Windows chkdsk) both HD and WindowsOS are now OK but in the Normal Mode laptop still either refuses to startup or goes to BlueSceen crash during typing BIOS password. It however boots and is stable in Save Mode (but refuses to establish the internet connection in Save Mode with networking).

The partional functionality of Save Mode allowed me to find out the several current problems. According to Service Control Manager (event ID 7026) the boot-start/system-start drivers AFD, DCDisk, DfsC, eeCtrl, NetBIOS, netbt failed to start. In addition, (the event ID 5038) the image hash of the file \Device\HarddiskVolume2\Windows\System32\drivers\flbrc.sys is corrupted. The latter bothers me a lot as according to my knowledge the flbrc.sys driver provides difference between NTFS functionality in XP & Vista. At the same time, I'm unable to update those drivers in Save Mode.

There are also awful problems related to Norton Internet Security that has been installed on December 2007 Recovery Image. Firstly, any attempt to perform NIS Ful System Scan in Save Mode makes laptop crash leaving unsolved my suspicious about the current presence of malware or viruses although Windows Defender Full System Scan with December 2007 definitions did not find any malware. Secondly, NIS can be disabled or uninstalled (I'd be pleased to do the latter if you'd reanimate the beast) only in the unaccessible Normal Mode making impossible to apply another antivirus or antimalware application can be installed and used (like Combofix) in Save Mode.

This is the last point where I've given up and decided to ask for your help! Help!

Question answered on May 11, 2009 at 08:37 AM :: Comments to date: 1




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