Every so often I get an email message on my iPhone 3GS and want to save it for later, rather than have it vanish as it's replaced by newer messages in the mailbox. I can't see any way to save it, though, other than in folders, and I have a feeling I'll just forget what's there. Is there a better solution?...

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I've been using Microsoft Entourage as an email client on my Mac system for a few years now and suddenly find myself needing to add a second account. Since there's no setup wizard to do it, I'm a bit stymied. Can you help?...

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Today I tried to use Mail to send an e-mail to someone. Everything looked fine until I got an alert saying CANNOT SEND MESSAGE USING THE SERVER SMTP.MAC.COM. I have the option to choose another server, however, the drop-box does not have my account as one of the options. What the heck?...

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I've been getting into trouble lately for not seeing email that my husband's sending me. I don't get a huge amount of email, but when a wave comes in, his mail does, well, get lost in the shuffle. Is there some way I can change the color of his messages in Microsoft Entourage on Mac OS X so that it stands out more?...

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A quick question--I have an administrator in my school district that sends email from her mail program on an osx machine and often gets response from a parent that the email comes w/weird \302 \302 \302 in it. Do you know waz up w/that?...

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I have a new Apple iPhone and have been greatly appreciating all your iPhone help, but am still a bit baffled by one thing: when I send mail from my iPhone, I can see how I can Cc myself, but then I see my own messages in my [Microsoft] Entourage mailbox. That's daft. Is there some smarter way to set things up?...

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I've been using Microsoft's Entourage program for a while and like it, but just noticed recently that my friend's Entourage looks totally different: instead of having these six huge buttons on the top left of my main view window. How the heck did they do that?...

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