Industry guru Dave Taylor offers free tech support on technical and business topics, including iPhone, iPod, Microsoft Windows, Sony PSP, cellphones, online advertising, CSS, Web design, business, Unix, Linux, SEO, Mac OS X, and shell script programming.


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What iPod or MP3 Player Should I buy?

Hi Dave. I want to buy a new ipod or mp3 player. which one you suggest? And which company you suggest?

Question answered on October 29, 2011 at 08:33 AM :: Comments to date: 0

How do I add movies to my iPod from iTunes for Windows?

I'm so psyched to get an Apple iPod after all this time, and now that I've figured out how to get some music on it, want to also put a movie on the device so I can try out watching it on the tiny screen during my commute. How do I add a movie to my iPod?? I'm on a PC running Windows 7 if that's important.

Question answered on March 5, 2011 at 08:52 AM :: Comments to date: 2

How do I change my iTunes Store password?

I just realized that my daughter has my iTunes account password because I got a receipt for about $25 worth of purchases that I'm sure I didn't make. I don't even like Eminem, Lil Wayne and don't even know who Wisin & Yandel are... ?

I'm dealing with my daughter, but it seems reasonable to also change my iTunes Store password. Except I have absolutely no idea how to do that. Help! How do I change my iTunes account password?

Question answered on March 4, 2011 at 08:47 AM :: Comments to date: 1

How do I add photos to my iPod from my Windows PC?

I have a new iPod Touch which is awesome, but one thing has stumped me: how do I add photos to my iPod? My friends on Mac systems can somehow hook it up so that their newest albums in iPhoto are automatically copied across, but I don't have a Mac, I have a Toshiba running Windows Vista, so am I stuck?

Question answered on March 1, 2011 at 08:22 AM :: Comments to date: 5

iTunes too many computers authorized? Fix??

Crazy frustrating. I have a laptop of my own and a desktop computer at work and when I went to my parents house to share some movies on their new AppleTV, it complained that I'd already authorized five computers with my account and wouldn't proceed. Sucks! How do I fix this?

Question answered on February 26, 2011 at 08:10 AM :: Comments to date: 6

Stop iPod shuffling every time I shake my iPhone?

This is driving me crazy: I have a ton of music on my iPhone and listen to it instead of my iPod. Easier, less gadgets involved. Problem is, if I shake or jostle my iPhone then the iPod app decides I want to jump to the next song. I don't! Can I turn off shake to shuffle and if so, how??

Question answered on February 21, 2011 at 08:46 AM :: Comments to date: 0

How can I add a password to my Airport Express speakers?

I have a nifty wireless wifi speaker setup in my office where we use AirPlay on our Apple devices to send music to the speakers from iPhones, iPads and our Mac computers. Works awesome and it's built around an old Airport Express, but I realized that anyone can find and access the speakers, not just people in my office. Is there a way to password protect the speakers?

Question answered on December 22, 2010 at 08:32 AM :: Comments to date: 1

How do I update my iPad firmware iOS operating system?

Category: Apple iPad Help

Just heard on the news that there's a new operating system firmware release for my beloved Apple iPad but don't see how to get the update downloaded and installed. When I try with the App Store, it doesn't report that there are any updates? How do I update my iPad to the latest iOS release?

Question answered on November 23, 2010 at 08:40 AM :: Comments to date: 2

Buy button in iTunes Store doesn't work/is grayed out?

This is really bizarre: I'm trying to buy the latest Eminem album, "Recovery", and the "Buy Album" button is grayed out and I can't click on it. What the heck? What does that mean and how do I fix it so I can buy this in iTunes?

Question answered on September 21, 2010 at 08:47 AM :: Comments to date: 1

Can I limit songs played on my iPod / iPhone to non-explicit?

I want to give my daughter my old iPhone so she can use it as an iPod Touch sort of device and am concerned that she'll listen to material that doesn't meet my approval as a parent. What I'd like is to put some sort of limiter or lock on the phone so that any music that is marked as having explicit lyrics is skipped or prevented from playing. Possible?

Question answered on June 17, 2010 at 08:19 AM :: Comments to date: 2

Are there third-party Apple iPod repair facilities?

We see tons of questions like this: "My iPod went through a huge wash, and the screen is black, when I hold the flashlight to it, it is seeable, but, it's very inconvenient to have a black screened iPod nano in the public." that ultimately boil down to: my iPod's busted, how can I get it fixed cheap?

Question answered on June 3, 2010 at 08:03 AM :: Comments to date: 2

How do I have different music on different iPods?

Dave, I have two iPods and I want to give one to my almost 9 yo son, but some of MY songs are inappropriate. I have a folder specifically for him on my iPod, but how do i sync ONLY that folder to the iPod that I want to give him?

Question answered on May 29, 2010 at 08:59 AM :: Comments to date: 1

iTunes can't find / share Aperture photo library?

This is just weird. I've been using Aperture 3 on my iMac for quite a while and it's been going great, I love this program! Problem is, I just got an iPad and want to drop some photo projects onto it from Aperture on my iMac and when I click on "Sync Photos from Aperture" I get an error about the library not being visible and previews needing to be shared? But I can't figure out what needs to be tweaked for things to work!

Question answered on May 25, 2010 at 08:04 AM :: Comments to date: 21

Why is my iPhone 3GS playing back audiobooks in shuffle mode?

I'm about to throw my Apple iPhone out the window, Dave, so help me out! I bought an audio book on CD-ROM from the local used bookstore, ripped all the tracks in iTunes, then set the files to "audiobook" format. Sync'd on the iPhone, they show up as audio books, but when I go to play it, the tracks are in shuffle mode, and there's no way to prevent it! How do I fix it??

Question answered on May 3, 2010 at 08:19 AM :: Comments to date: 5

How do I get to the iTunes equalizer on my iPad?

Category: Apple iPad Help

I listen to a lot of music and have thousands of CDs on my iPod and now my Apple iPad too. On the iPod - and on my PC - I can get to the "equalizer" and adjust the audio profile for small speakers, jazz, etc. On the IPad it doesn't seem like that's available any more. Did Apple just axe it in the iPad version of iTunes, Dave?

Question answered on April 21, 2010 at 08:15 AM :: Comments to date: 0

How can I skip songs in "shuffle" mode in iTunes?

In addition to having a ton of music on my Apple iPod, I also have a copy of it all on my laptop, which is great. Any time I want I can plug in my headphones and listen to it while working. Except there are some songs that I just don't want to show up when I'm in "shuffle" mode in iTunes. Can I mark them as not eligible for play during a shuffle?

Question answered on March 16, 2010 at 08:26 AM :: Comments to date: 0

What is an Apple iSlate?

I've been hearing rumors for months about Apple releasing a tablet computer but they give me very odd looks when I ask about it at the Apple Store. Then at Christmas dinner someone told me that it's on the way and it's going to be called the iSlate. What? How could they know, and what's your best information about what an iSlate will be?

Question answered on December 25, 2009 at 07:09 PM :: Comments to date: 1

How can I customize how iTunes autofills my iPod Shuffle?

I have an iPod shuffle and it's pretty neat, though of course I'd love to have a tiny screen on it. Problem is, a lot of the time the music that iTunes drops onto the iPod isn't what I want. I do aerobics, and there's nothing that's a buzzkill faster than a slow song in the middle of a workout!

Question answered on October 15, 2009 at 08:19 AM :: Comments to date: 1

Review: Altec Lansing inMotion Orbit M portable speaker

One of the many different gizmos we were given at the 2009 Consumer Electronics Show was a slick little portable speaker system from long-time audio component firm Altec Lansing.

Imagine a device not much bigger than a 2-inch tall Coke can that you can plug into your iPod or laptop and you've got an idea of what the orbit M speaker looks like.

Question answered on February 11, 2009 at 10:33 AM :: Comments to date: 0

How do I redeem an iTunes gift card?

I got a great gift from my folks, an Apple iTunes gift card. Nice. And I have an iPod. What I don't have is any clue how to redeem an iTunes gift card. Help!

Question answered on December 30, 2008 at 08:49 AM :: Comments to date: 7

Help! Someone Stole My Apple iPod / Sony PSP!

(two questions in the same entry, conveniently enough)

hi dave i took my ipod to school and some kid opend my backpack and stole it. I was wondering if you can get a new one at the store you bought it at if ur under the year they give you once you buy it in case something happends to it. thanx

Q: Someone stole my Sony PSP and I'm so frustrated! It took me a year to save up enough money to buy it. Totally sucks! Can I get a replacement from Sony or Best Buy, or can you send me one?

Question answered on December 4, 2008 at 08:57 AM :: Comments to date: 9

How do you add music to a non-iPod Mp3 player?

Hi Dave, I was looking at your site on how to download music onto a mp3 player. I am buying one for my friend for her birthday and didn't want to get a really expensive one (she just wants it for when she runs) so I am looking at one other than iPod. I want to load it with music for her from cd's (I have a lot) but don't know how to do that. I have iTunes and I read how you can change the default to mp3...can I do that temporarily, then put it back for my ipod?

Question answered on November 10, 2008 at 08:56 AM :: Comments to date: 11

Review: Apple iPod Nano 8GB

I recently purchased a new iPod; the Apple Nano 8GB, in silver. I don't use my iPod very often. But when I do...I do!! It is billed as the most popular music player in the world. I can understand why...

Question answered on August 15, 2008 at 09:06 AM :: Comments to date: 26

What does "bricked" mean?

A pal of mine was telling me how he'd had some problems with his Sony PSP and that as a result of a particularly bad moment to have his battery die, it was now "bricked". What does that mean?

Question answered on April 15, 2008 at 11:21 AM :: Comments to date: 4

What mp3 player should I buy?

Searched for a few things on your site and I hit pay dirt! Thank you. I'm am nonetheless uncertain on how to pick a MP3 player. I don't know what factors to take into consideration in order to guide my choice. What do you suggest? I'll use it mostly to listen to music on the train as I commute to work. I'm no tech wiz and one of the first things I'll need to master is how to download, so a complicated gizmo won't work out for me. So what should I consider : memory (how much is good?), size, weight, crash proof, compatibility with other technology that might be coming up, keys? As you can read, I have no clue!

Question answered on March 24, 2008 at 08:48 AM :: Comments to date: 3




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Delete Keynote files from an iPad or iPhone?
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Review: Sears Craftsman AssureLink 3043 Garage Door Opener
Review: iHome / New Balance Fitness Evolved Headphones
Smart Grids and Smart Homes: Part 2. Home Energy Management


Auctions and Online Shopping
Can I pre-order a music CD from the Apple iTunes Store?
How do I buy my friend an Amazon Gift Card?
Email Transaction Receipts for my PayPal Debit Card?


Blogs and RSS Feeds
Disable commenting on a Wordpress blog?
How do I add a new user on WordPress?
What topics and content should I include on my 3DS blog?


Building Web Site Traffic
Add Po.st Social Media (Facebook, Google Plus) widgets to your blog?
How do I claim a business on Google Places?
Visitor information and statistics from Google Analytics?


Business and Management
The Scoop on Merchant Services and Credit Card Processing?
How do I request money through Paypal?
How do I sell something on Amazon.com?


CGI Scripts and Web Site Programming
How do I identify direct, not referred, Website visitors?
How do I add an auto-print feature on my Web site/Blog?
How can I attractively embed mp3 audio files on my Web pages?


Computer and Internet Basics
Which wifi wireless network should I use?
How can I invite someone to join Pinterest?
How old does Google think I am?


d) None of the Above
Where's the closest pizza place?
Does the Unilever logo have a hidden message?
Easiest way to convert from one currency to another?


Facebook Help
How can I have Pinterest updates appear on Facebook?
Change Facebook "share" setting for update on iPhone?
Log out of Facebook on the iPhone?


Google Plus Help
Copy Picasa Web Photo Albums onto my Computer?
Post an iPhone photo to Google Plus?
Link my Web site to my new Google Plus Business Profile Page?


HTML and CSS
Add Po.st Social Media (Facebook, Google Plus) widgets to your blog?
Boxes around words or sentences with CSS?
How do I implement add rel=author for Google serps?


Industry News and Trade Shows
The 2012 Consumer Electronics Show: Trip Report
Dave's Best of the 2012 Consumer Electronics Show
Trade show report: CTIA 2011


iPhone and Cell Phone Help
Resign from Words with Friends game?
How do I copy voice memos off my iPhone 4s?
Establish time limits on my son's AT&T Wireless cell phone?


iPod, Sony PSP and MP3 Player Help
Can I remove songs from an unsync'd iPod Touch?
Get started with iTunes Match!
Can I pre-order a music CD from the Apple iTunes Store?


Mac OS X Help
How can I pair a bluetooth speaker with my MacBook Pro?
Which wifi wireless network should I use?
How can you hack the LocalDictionary on a Mac system?


Pay Per Click (PPC) Advertising
Add Po.st Social Media (Facebook, Google Plus) widgets to your blog?
How is CPM calculated on Google AdWords YouTube Video?
How do I connect my Google AdSense and Analytics accounts?


Search Engine Optimization (SEO)
Change in Web site navigation drops PageRank to zero?
How do I implement add rel=author for Google serps?
Add a new site to my Google Webmaster Tools account?


Shell Script Programming
Parsing "id" strings in a Shell Script?
Copy and Paste from the Mac OS X Command Line?
Script to test line lengths for Twitter compatibility?


Tech Support Video Help
Introduction to Google Docs Spreadsheets
How to Create a Video Greeting on your Mac
How to Create a Video Greeting Card on your PC


The Writing Business
What's the best option for self-publishing my book?
How do I get into online writing?
How do I recover a lost ISBN book number?


Twitter, LinkedIn and Social Network Help
How do I change my YouTube account profile picture?
How can my Pinterest pins link to specific Web page URLs?
Post URLs to LinkedIn as status updates?


Unix and Linux Help
Install Ubuntu Linux within Parallels Desktop on Mac?
Copy and Paste from the Mac OS X Command Line?
Shell script to convert lowercase to title case?


Video Game Tips and Help
Resign from Words with Friends game?
Connect my Nintendo 3DS to the Internet via wifi?
Runescape - Level 3 - New Player's Guide


Windows PC Help
Is my copy of Windows 7 "activated" and genuine?
How can I change my Windows PC computer name?
Can I read Kindle ebooks on my Apple MacBook or Windows PC?


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RSS Graffiti can't publish my feed: "missing publication date"?


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