Stop Outlook from asking for an account password?

Hi Dave:
I think there is a bigger issue here (Dave, How do I get Outlook to stop asking me for my network password every time I send an email? I just hooked up SBC Yahoo DSL. I finally was able to get emails to send out, but now this window keeps popping up. What's the trick to solve this problem?)

I think this may be an SBC issue. This happens on both my MACs and my Dell laptop. If you just hit cancel everything is fine, but it pops up constantly. Clicking the "remember password" box does not make it go away.
Brent

I have a problem with Outlook asking for a password every 10 or 15 minutes. The appropriate check boxes are marked in the Tools > email accounts > view or change accounts window but it still insists on the pw bein entered. Any suggestions PLEASE. This one is a real annoyance.

Dave,

There is more to this question than meets the eye. Outlook will also ask you for a net password if the mail service provider fails to repsond to a logon sequence within a certain time (Outlook seems to assume the password is bad rather the ISP is at fault - and some of the major UK ISPs are pretty dire in this regard!) If I remember correctly, OL2000 had a registry setting that turned this into a genuine error so that Outlook just gave up without asking for a new password and recorded an error in the progress dialogue. I can no longer find any reference to this, nor whether the same trick is even possible with OL2003. I'd appreciate any insight you have on this as it causes me a MAJOR problem. (These message boxes are a disaster is one crops up while playing World of Warcraft if you're in the middle of a fight!)

I have been looking around for a solution, and even called M$ support. They took me through the deletion of a registry setting (search around and you will find this solution), and I deleted and remade my account, these did not work.

I also set the ammount of time that outlook will wait (Tools -> Email Accounts -> View or Change existing email accounts -> [My Account] -> Change ->More Settings ... -> Advanced -> Server Timeouts) to 10 min. Still no solution.

hi,
I am also getting the same prblem.What could be the reason. If any solution is there please send me the solution

I've had the same experience many times... spent hours on the phone with Microsoft, SBC, etc. and none of them have a clue. I ended up figuring it out myself.
1) Shut down your computer
2) On the back of your DSL modem - use the switch to turn off power to the modem, unplug the DSL (RJ45) cable, the telephone cable and the power cable
3) Wait one minute
4) Plug all the cables back in and turn your modem back on
5) Turn on your computer
6) Wait until all the lights on the front of you modem turn green

Voila! Outlook will stop asking for your password every 10 seconds. Don't ask me why this works because I don't know... it just does.

Dave,

I am a network administrator. I recently re-enabled a disabled account when the user came back from an absence of a few months. The user cannot Open MS Outlook 2003 anymore - it keeps asking him for his password and does not accept his password. I tried having him login with his old password, but that didn't work either. I have been able to add the inbox to my Outlook but still cannot open it. Can you help me?

Thanks.

I have switched my emails over to Outlook from Outlook Express. Since I have done this it will not accept my user ID and password, even though I am entering the correct information. I have no idea what to do because I cannot send or receive emails in Outlook or Express and I run a business where I need all of my emails on the same place.

Any help would be GREATLY appreciated.

I also had this issue in Outlook 2003, but also in indows Live Messenger and Internet Explorer 7.

I spend hours and hours searching the internet and could not find the solution. The only possible solution you find on almost all forums (but does not help in most cases is to repair the protected storage system provided registry key: http://support.microsoft.com/kb/290684.

So, here is a solution that is not even in the Microsoft knowledge base. It helped me and hopefully many others. It was found because I new exactly when it started to happen: after uninstalling a software program. The uninstall procedure removed to many registry keys...

HERE WE GO...

Important: this solution contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. View the following article in the Microsoft Knowledge Base for information about how to back up, restore, and modify the registry: http://support.microsoft.com/kb/256986/

Follow the next steps to solve this issue:

1. Close all running programs
2. Click on [Start] » Run
3. Type "Regedit" and click [OK]
4. Open the following folder:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
5. Now choose Edit » New » Expandable String Value
6. Enter "AppData" as a name
7. Double click the new entry
8. Enter "%USERPROFILE%\Application Data" in the value data field.
9. Close the registry editor

It is possible that additional registry keys are missing. Below is a list of all keys that should exist in the "User Shell Folders". There are different ways to add these keys again:
* Use the instructions provided on http://windowsxp.mvps.org/usershellfolders.htm
* Add them manually by following the steps above
* Export the keys from a computer/user on which the issue does not occur, and then importing them again.

To export and import:
1. Logon to Windows with a user account for which the issue does not occur (this may also be a different workstation).
2. Click on [Start] » Run
3. Type "Regedit" and click [OK]
4. Open the following folder:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
5. Right click the "User Shell Folders" key on the left and choose "Export". Specify a name and location of for the export file and click [Save].
6. Close the registry editor
7. Logon to Windows with the user account that experiences this issue
8. Double click on the exported registry key you created in step 5.
9. Click [Yes] when asked if you are sure to add the information, then click [OK] for the "successfully imported" message.

Registry keys that should exist in the "User Shell Folders" key.
The list below has the format "Key Name - Value Data". The type for all keys is "Expandable String Value" (REG_EXPAND_SZ).

* AppData - %USERPROFILE%\Application Data
* Cache - %USERPROFILE%\Local Settings\Temporary Internet Files
* Cookies - %USERPROFILE%\Cookies
* Desktop - %USERPROFILE%\Desktop
* Favorites - %USERPROFILE%\Favorites
* History - %USERPROFILE%\Local Settings\History
* Local AppData - %USERPROFILE%\Local Settings\Application Data
* Local Settings - %USERPROFILE%\Local Settings
* My Pictures - %USERPROFILE%\My Documents\My Pictures
* NetHood - %USERPROFILE%\NetHood
* Personal - %USERPROFILE%\My Documents\
* PrintHood - %USERPROFILE%\PrintHood
* Programs - %USERPROFILE%\Start Menu\Programs
* SendTo - %USERPROFILE%\SendTo
* Start Menu - %USERPROFILE%\Start Menu
* Startup - %USERPROFILE%\Start Menu\Programs\Startup
* Templates - %USERPROFILE%\Templates

MORE INFORMATION
The "User Shell Folder" is a subkey of the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer registry. Entries in this subkey can also appear in the "Shell Folders" subkey and in both HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER. The entries that appear in user User Shell Folders take precedence over those in Shell Folders. The entries that appear in HKEY_CURRENT_USER take precedence over those in HKEY_LOCAL_MACHINE.

I had similar problem which I think is related. Ever since I changed my password on my hotmail account (which I access through OL2007) OL was asking for a password, even though the username and password were correct and I had checked the box to remember the details, it still kept asking each time I loaded OL2007.

The solution for me was to use the 'repair' option under 'account settings' instead of 'change'. Outlook then checks your credentials and runs a test with the email server. I have not been asked for a password since so presumably running this repair utility changes something in the registry.

Hope this helps!

JeePee.

BRILLIANT! ABSOLUTELY #$#@$#@$ BRILLIANT

Your suggestion FIXED my problem. This happened before to me (kept asking for password) , my IT dept told me all that could be done was to reload windows!

You made my day! Your registry fix WORKS!

I have a question.

I removed an Outlook POP3 email account. NOTE: It is no longer in the EMAIL ACCOUNTS listing.

However, OUTLOOK keeps popping up the "ENTER NETWORK PASSWORD" window.

Where can I go to fix this or how do I get this account permanently deleted?

Hi, how do I stop the error message with Outlook 2007 and Vista?
None of the regedt fixes work. Going bonkers quietly.

Hi all, this is a very common problem within MS Outlook and Outlook Express.

Like many, it took lots of digging to find a solution that worked and this worked.

Now, in this article they advice deleting a reg string however, you can't as the file is locked. The only work around I found was to export the registry, make the changes and re-import it.

http://support.microsoft.com/?id=290684

JeePee.

I cant remember how long i've been putting up with this! Thanks soo much for providing this info!

My set up. Windows Vista and Outlook 2007. The problem. Keeps asking me to enter my network password despite checking the remember my password box. I have looked every where for the answer. No one seems to have the answer for this set up. Only other versions of outlook and windows. I'm going crazy anyone with answers is a god.

I have also got this problem with outlook. I tried what jeepee said but I already had that key in outlook. This has only just started happening on my pc since I downgraded from office 2007 back to office xp. But I have also put a new programme on my pc ashampoo magic optimizer and I think this may be the problem, I think it may be cleaning and deleting certain files from my machine everytime it starts up. Don't know if anyone else is using something like this, I may take the magic optimizer off and see if this stops the problem.

thank you Dave , i have office outlook 2007 and every time it was askiing for password for my hotmail account I DID WHAT U SAID ABOUT EDITING THE REGESTRY AND IT WORKS,,,,,,,,,,,,,,, THANK YOU, MANY MANY THAKS

THANK YOU JeePee. This worked after nothing else would and I was about to tear my hair out!

guess what i did. i followed the registry patch fix but did not work for me so i restored the system to a previews state. Created a new user profile, transfered all my data from the old profile to the new one and then i deleted the old profile.
Now my outlook is back to normal state.
Thanks everyone.

CAN YOU SEND ME DAVE, WHERE TO FIND PASSWORD IN REGISTRY FOE E MAIL ACCOUNT IN OUTLOOK EXPRESS ?
IN CUURENT USER/SOFTWARE /MICROSOFT/INTRENET ACCOUNTS MANAGER/ACCOUNT/ , J CAN NOT FIND IT?

Thank you JeePee!!!!!! I can't believe all the Sh!t I had to go through to find this. You have saved me from going bald (cause I was going to rip my hair out).

I have read all the comments i am not sure even if you will recieve this my Outlook Express and Internet Explorer seem to be having a prolem with each other. As you have probably noticed by my email address i live in australia, i am using Windows XP when i go to send an email my outlook express will not accept my new internet service provider which is www.iinet.net.au it keeps going back to the american one which is iinet.com. and it is so annoying is there anyone out there that can send me some simple steps to follow as i do have a disability and i need to have it in easy simple steps. If any one can help me i would be eternally grateful. Thank you. Barbara (Barb) Mackay

Jee Pee, your registry fix worked - thx very much

Hello Dave,

I have setup 4 accounts in outlook 2002 on my new laptop and imported my old pst files. All seems to work fine except that every couple of minutes i get 4 boxes asking me to enter my network password for each account. It's driving me crazy. I've selected 'remember password' in email accounts and i've tried resetting my modem and nothing is working. Can you help me.

Thanks, Narayana

I want to thank you for posting this info. I spent hours trying to fix my outlook password issue and finally I read Kelly Burris' suggestion on the registry keys, which were, indeed, missing. I uninstalled the Walmart music download service, Note to users: don't use it, and all those registry keys were gone. So, I went to my laptop and exported the shell info, imported it into my desktop, and WOW!!!!!! it worked. Thanks so much, you are a lifesaver.
Sue

Ok i cant either receive or send email the enter password window just keeps poping up i have outlook 2007 and i went to repair it but when it is about to load the last step it just asks for passwprd again and again PLEASE HELP ME

Every time I click on a link in my school email (Outlook Web Access), it logs me out and makes me re-enter my username and password. However, it will not recognize it. It only recognizes it when I originally log in the 1st time.

Any suggestions,
Donna

Thanks... the App registry works perfect... I didn't see the another keys but i think i don't need those...

Thanks...

When you configure your outlook account in Outlook, if you check the "Remember password" checkbox, your password will be automatically saved, it will not longer ask you to type password again when you check your email next time!

JeePee, that totally worked, thanks. Just for the rest of you; I only created the first reg value and didn't have any of the ones on the second list, but the fix worked after I created the first reg value.

Congrats to Rob Middleton - see his post above on 5/27/07 at 3:38a. Worked perfectly.

I was a little uncomfortable trying the registry fix, but it looks like that works too. The post from Rob, though? It took me about five seconds to go into Outlook 2007 and click on Tools/Account settings and then select the hotmail account and click on repair.

That's been driving me crazy for a few years now...

:)

JeePee,

You are awesome!

Mike
FixMonster.com

THis post from JEEPEE fixed it. I only had one other key in there but it is workin fine for now.

Follow the next steps to solve this issue:

1. Close all running programs
2. Click on [Start] » Run
3. Type "Regedit" and click [OK]
4. Open the following folder:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
5. Now choose Edit » New » Expandable String Value
6. Enter "AppData" as a name
7. Double click the new entry
8. Enter "%USERPROFILE%\Application Data" in the value data field.
9. Close the registry editor

I think it happened when i immunized with spy bot.

Thanks so much for this fix, I have spent the last 5 days trying everything I could find to fix this problem and nothing worked until this and it was so easy! THANKYOU for the bottom of my heart!

God bless you, JeePee! You have made my day!

Hey

How do I know the OUTLOOK password. I want to add my outlook account to gmail account. I didn't set the password for outlook. The outlook is automatically opens when I log-in to windows. I am not getting LOGIN tab when I do the following

# Tools -> Options -> Mail
Setup tab -> E-mail Accounts button)
# The "View or change existing e-mail accounts" item should be already selected. Click "Next".
# Select the account you want to modify and click "Change".

Can you please suggest me

Thanks
Grady

Thanks for the registry fix for Outlook. It did the trick. Good stuff.

I Love you....... the registry key edit thing worked! Just have to pick up my PC from the garden where it landed when i threw it out the window!

Thank you JeePee!

The registry fix did the trick. Like many others I have spent many hours looking for solutions. I think I even passed this one by a few days ago...

Funny - I noticed Sue mentioned Wal-Mart Music Download which I had recently done also. I don't know if it kill my registry but...

sorry if i seem a little dence but i don't find the "CurrentVersion" in the string? I need help lts of help

Hi Dave;

I amy have been at this longer than anyone else posting... Ugh! I ahve tried everything stated in the previous posts. No luck. Then it occurred to me I have a 64-bit operating system, and that could be the culprit. I even found a link to the issue, but still am experiencing the same issue. Any help? I'm using Outlook XP (by choice) and Vista (NOT by choice). Thanks. -Tracy

I figured it out. I'm smart! not really but thats what I tell my wife.

Follow to here:
http://mail.google.com/support/bin/answer.py?answer=75289

The answer needed is the first article - you need to 'clear your captcha' file - whatever this is.

After spending 2 days searching the web and MS trying to get Outlook 2003 to save the password nothing worked.
God Bless you JeePee your instructions worked great.
Thank you a million times.

JeePee,

You are awesome! and then some - thanks for the easy fix.

jeeeeeeeeePeeeeeeeeee for the WIIIIIIIIIIIN!

JeePee, you're the man!!! I've been looking all over the internet for a solution to this problem for over 2 months now. It drove me crazy. You saved my sanity ;-) CONGRATULATIONS!!!

JeePee's solution worked for me after a week of hell, including re-installing Office 2007 and waiting for a solution on experts-exchange.com. This worked, and no one ever responded on that pay service, so I'm unsubscribing. THANK YOU!!

Great!!! it works.... you are the Man....
Thanks to jeepee.........

Hari Krishna

I have Microsoft Outlook 2003. This is how I fixed this problem for me after trying a lot of other things:

Click 'HELP', then 'DETECT & REPAIR', then 'START'. When it was done = problem solved!!

Good luck!

Thank you for all the suggestions I have read. I have tried all the solutions suggested but nothing seems to work for me though. For my case I have two computers connected to the server and the message keeps pooping on both the machines.
Any help?

JeePee's fix worked. Thanks.

My problems occurred when I upgraded from Office 2000 to Office Enterprise 2007. I run XP.

Wow! That did it! Been searching forever on this problem. Thanks!

I have run into this problem for years, and at least on Vista/W7, the above solutions don't work for me. to get my normal accounts to work properly, I have to go into the accounts panel and click "repair" for the account that isn't remembering the password.

For hotmail, it's a little different. I have to log in to hotmail using a browser, then while I'm logged in, open Outlook and do a send/receive. From then on, Outlook remembers and doesn't ask again for the hotmail password.

The problem I am having is, all of the users at one site access their e-mail via Outlook to an exchange server at their parent company 30 miles away. The remote site is on an internal Domain only with Server 2003 SP2. Every time they change their user account password they are prompted to enter their POP3 mail account password. Onece they re-enter that, and click remeber my password, It works just fine. Untill they change their user account password again.

Da@# this is frustrating!

how to password protect my outlook 2007 from acessing other in same user in computer idle time

Wow! I have been trying for YEARS to get this @&%$ Outlook 2003 to quit asking for passwords. I cannot tell you how many ways I have tried, until your article. I don't normally gush, but thank you thank you thank you.

Okay, what if my outlook is asking for the network password every 10-15 SECONDS and it doesn't matter what I enter or if it's saved or if I hit cancel, it just keeps doing it. I've tried all of the fixes I can find. Any suggestions?

Thank you! This worked for me after I tried the microsoft and all other fixes to no avail. In hindsight, it happened after uninstalling IE8 and some all of the registry values you mentioned were missing in "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders". After doing this and rebooting, it worked. Great job!

JeePee - you are a genius, tried everything to fix this and the reg fix corrected it. Thanks for contributing to ALL of our sanity....

The regedit for the user shell worked 100%. Thanks for the fix. JayPee is the man!!

Outlook 2007 asking for password for every upload or download.

This worked for me and solved a big headache. thanks so much....

1. Close all running programs
2. Click on [Start] » Run
3. Type "Regedit" and click [OK]
4. Open the following folder:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
5. Now choose Edit » New » Expandable String Value
6. Enter "AppData" as a name
7. Double click the new entry
8. Enter "%USERPROFILE%\Application Data" in the value data field.
9. Close the registry editor

All I had to do was to delete all of my email users' passwords and reset them, to make the pop ups go away!

JeePee - You are the man!

I have been trying to fix this problem for about two weeks, all the MS KB suggestions didn't work. Thanks so much.

MJ

Let me also chime in.

JeePee, YOU are the Man!!!!

I was in the same boat at MightyJimbo. This solution is a real life saver.

Thank you for sharing.

I want to when we start MS outlookthis time asking me password.

kindly solve this quey plz

JeePee is a genius!

JeePee, will you father my first born ?

Wal Mart online Music Downloader is the culprit behind passwords/registry getting corrupted. Thousands of their customers have the problem and cannot fix the issue, they don't realize what even caused it. It took me weeks to determine the cause, only to do a system restore. First thing I did was to delete the program from my system, BAM, did it when I tried to remove it, as well as when I downloaded a song earlier. I called everybody at wal-mart, talked to their tech guys, and they knew they had/have a problem.
I just find it hard to believe more people haven't figured out and raised heck. Do you have this problem? Have you ever used the Wal Mart service? I finally had to remove and reinstall IE8 & Windows Live Mail and do another system restore. Have started using Amazons MP3 Store for my DRM free downloads. Have had no problems.

Unlike most forums the above solution is simple and actually works!

Using; Windows Internet Explorer 8,Microsoft Outlook, Virgin Media Broadband using ahome computer inked to a modem using USB2.

After Virgin Media recently upgrade my 2Mb to 10Mb for free, I kept on getting the, 'Enter Network Password, dialogue box, which repeatedly kept asking me for a password.

I contacted the Virgin Media's help line probably at least 6 times. They kept on changing the password and giving me the wrong advice. One supervisor stated that it was the settings on my computer and a number of people told me to take it to a PC World or local computer repair shop. I was also told to look on the local Virgin Media Website, Virginmedia.com, in England. I decided to search the internet before contacting their premium rate telephone line. I tried numerous sites that were useless until I found this one, which actually worked. Since I am using Microsoft 2007 the tab was probably different, but I went to the tab that allowed me to change each e-mail account.

The problem appears to be caused by the account being corrupted as I have read somewhere. I didnot change the e-mail account to a different name but to the same e-mail address. This meant that even though I couldn't tell which e-mail accounts were correct but by re-entering the same e-mail I was replacing the corrupt (faulty) e-mail with one that worked properly even though it was exactly the same address.

Thanks, for the solution - sofar so good.

I have place this forum on my favourites for use in future.

Dave,

Since, posting a previous message: August 17, 2009 10:43 PM US time, the solution above actually still works properly.

1) A Person should have the correct; Username and Password, check with Independent Server Provider.

2) Follow the instructions above. The instructions as Dave admits may be different, because the different version of softwares, but find the change account - that enables you to change the name of e-mail accounts. Change the name or reinsert (refresh) the same e-mail address name and problem should be solved.

3) A moment ago, the error did came back again, but it was only after Virgin Media's Technician had to change or reinsert (refresh) my password, because somebody was phising (pretending to be Virgin Media). Sent me an e-mail asking me to provide all my e-mail details.

Therefore, the problem appears to be caused by ISP altering the password. - This type of problem usually occurs because Microsoft doesn't want people to make any alterations to their software. Microsoft would probably call it anti piracy protection, but I would call it a nuisance.

One moment, I shall close Microsoft Outlook and e-mails to verify that the problem is actually solved still. Microsoft Outlook 2007 asked me for the Personal Folders Password that I inputted.

The problem is still solved. That means that the solution actually still works perfectly!

The ISP changing the password has corrupted the e-mail accounts that have been already created.

The solution is to either refresh (reinsert the e-mail account's address again), input a new address or even do both things.

I have problem with outlook 2007 it always asks password for exchange
please help

regards

Amjad Saeed

Can someone please tell me how to change/reset a preexisting password in outlook?

This also worked for me.

Go into Outlook 2007 and click on Tools/Account settings and then select the email account and click on repair.

Thanks Rob and Danbrew

Hi all, I am trying to resolve this issue of the enter password on the Outlook 2002 email. I tried to do the registry edit, but a Appdata folder already exists. I am not sure if I should modify it. I am not real pc savy and this issue is driving me crazy. I am running 64-bit Vista, in case that is important. Thanks.

Another happy person gratefully assisted by JeePee's response. Not sure why MS haven't updated their KB with JeePee's response, but I'll be putting it forwarded to them as a suggested resolution - it's obvious the current listed fixes don't always solve the problem!

Kim Green, you need to ensure _all_ listed keys are present - not just AppData. In my case, only "Local AppData" was present. As the effected machine was running Win XP, double-clicking the .REG file on the site linked to by JeePee was all I needed. I'm sure it _won't_ work on Vista, due to different path names.

Vista uses "expandable strings" compared to XP's "strings", so the .reg file is full of hex data. The easiest way to solve is a couple of ways...

NOTE: Before proceeding:

* create a restore point via System Restore, in the event things turn sour...!
* ensure Outlook is closed

In addition, my Vista experience is basic at best so there may be a couple of things that aren't 100% right.

My UserShellFolders registry key in Vista: http://i34.tinypic.com/33dl186.jpg
Use it as a guide for what yours should look like.

NOTE: Only

1. Export the default User Shell Folders options when a new user is created:

* click Start, type in regedit, press Enter
* press Continue if prompted by UAC
* navigate to HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
* confirm the paths look a lot like those in the screenshot
* right-click User Shell Folders, click Export
* save in your Documents folder as filename UserShellFolders.reg
* open the file in Notepad, by right-clicking Documents/UserShellFolders.reg and clicking Edit
* replace:

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]

with:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]

* save file and exit Notepad
* double-click Documents\UserShellFolders.reg - press Continue if prompted - and press Yes when prompted to import/merge the file
* time to test Outlook - you may be required to type in the password the first time

2. If another user exists on your PC that does not experience this issue, their User Shell Folders registry entries are probably intact. Make use of them...

* ensure you are logged in as the user _not_ experiencing the password problem in Outlook
* click Start, type in regedit, press Enter
* press Continue if prompted by UAC
* navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
* confirm their paths look a lot like those in the screenshot
* right-click User Shell Folders, click Export
* enter a useful filename like UserShellFolders.reg and save in a publicly accessible location e.g. - Public, or C:\
* switch back to the problematic/corrupt profile
* double-click on the .reg file - press Continue if prompted - and press Yes when prompted to import/merge the file
* time to test Outlook - you may be required to type in the password the first time

3. Enter everything in manually as per the screenshot, excluding the %USERPROFILE%\Downloads entry (not required, and varies per user?)

* browse to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
* click the Edit menu, New, Expandable String Value
* type the key name e.g. Cache, then press Enter
* double-click the key to edit its contents
* in 'Value data', type in the content e.g. %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files
* click OK (or press Enter)
* repeat all steps for next missing registry key
* close regedit
* time to test Outlook - you may be required to type in the password the first time

4. If you're trusting enough, create a .reg file with the required registry keys and import

* open Notepad, and copy/paste the following:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
"AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,52,\
00,6f,00,61,00,6d,00,69,00,6e,00,67,00,00,00
"Cache"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,4c,00,\
6f,00,63,00,61,00,6c,00,5c,00,4d,00,69,00,63,00,72,00,6f,00,73,00,6f,00,66,\
00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,5c,00,54,00,65,00,\
6d,00,70,00,6f,00,72,00,61,00,72,00,79,00,20,00,49,00,6e,00,74,00,65,00,72,\
00,6e,00,65,00,74,00,20,00,46,00,69,00,6c,00,65,00,73,00,00,00
"Cookies"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,52,\
00,6f,00,61,00,6d,00,69,00,6e,00,67,00,5c,00,4d,00,69,00,63,00,72,00,6f,00,\
73,00,6f,00,66,00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,5c,\
00,43,00,6f,00,6f,00,6b,00,69,00,65,00,73,00,00,00
"Desktop"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,44,00,65,00,73,00,6b,00,74,00,6f,00,70,00,00,00
"Favorites"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,46,00,61,00,76,00,6f,00,72,00,69,00,74,00,65,00,73,\
00,00,00
"History"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,4c,\
00,6f,00,63,00,61,00,6c,00,5c,00,4d,00,69,00,63,00,72,00,6f,00,73,00,6f,00,\
66,00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,5c,00,48,00,69,\
00,73,00,74,00,6f,00,72,00,79,00,00,00
"Local AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
49,00,4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,\
00,4c,00,6f,00,63,00,61,00,6c,00,00,00
"My Music"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,4d,00,75,00,73,00,69,00,63,00,00,00
"My Pictures"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
00,4c,00,45,00,25,00,5c,00,50,00,69,00,63,00,74,00,75,00,72,00,65,00,73,00,\
00,00
"My Video"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,56,00,69,00,64,00,65,00,6f,00,73,00,00,00
"NetHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,52,\
00,6f,00,61,00,6d,00,69,00,6e,00,67,00,5c,00,4d,00,69,00,63,00,72,00,6f,00,\
73,00,6f,00,66,00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,5c,\
00,4e,00,65,00,74,00,77,00,6f,00,72,00,6b,00,20,00,53,00,68,00,6f,00,72,00,\
74,00,63,00,75,00,74,00,73,00,00,00
"Personal"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,44,00,6f,00,63,00,75,00,6d,00,65,00,6e,00,74,00,73,\
00,00,00
"PrintHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,52,\
00,6f,00,61,00,6d,00,69,00,6e,00,67,00,5c,00,4d,00,69,00,63,00,72,00,6f,00,\
73,00,6f,00,66,00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,5c,\
00,50,00,72,00,69,00,6e,00,74,00,65,00,72,00,20,00,53,00,68,00,6f,00,72,00,\
74,00,63,00,75,00,74,00,73,00,00,00
"Programs"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,52,\
00,6f,00,61,00,6d,00,69,00,6e,00,67,00,5c,00,4d,00,69,00,63,00,72,00,6f,00,\
73,00,6f,00,66,00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,5c,\
00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,00,75,00,5c,00,50,00,\
72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,00,00
"Recent"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,52,00,\
6f,00,61,00,6d,00,69,00,6e,00,67,00,5c,00,4d,00,69,00,63,00,72,00,6f,00,73,\
00,6f,00,66,00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,5c,00,\
52,00,65,00,63,00,65,00,6e,00,74,00,00,00
"SendTo"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,52,00,\
6f,00,61,00,6d,00,69,00,6e,00,67,00,5c,00,4d,00,69,00,63,00,72,00,6f,00,73,\
00,6f,00,66,00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,5c,00,\
53,00,65,00,6e,00,64,00,54,00,6f,00,00,00
"Startup"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,52,\
00,6f,00,61,00,6d,00,69,00,6e,00,67,00,5c,00,4d,00,69,00,63,00,72,00,6f,00,\
73,00,6f,00,66,00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,5c,\
00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,00,75,00,5c,00,50,00,\
72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,5c,00,53,00,74,00,61,00,72,00,74,\
00,75,00,70,00,00,00
"Start Menu"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
00,4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,\
52,00,6f,00,61,00,6d,00,69,00,6e,00,67,00,5c,00,4d,00,69,00,63,00,72,00,6f,\
00,73,00,6f,00,66,00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,\
5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,00,75,00,00,00
"Templates"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,44,00,61,00,74,00,61,00,5c,00,52,\
00,6f,00,61,00,6d,00,69,00,6e,00,67,00,5c,00,4d,00,69,00,63,00,72,00,6f,00,\
73,00,6f,00,66,00,74,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,5c,\
00,54,00,65,00,6d,00,70,00,6c,00,61,00,74,00,65,00,73,00,00,00

* click File, Save As...
* ensure 'Save as type' is 'All files'
* save in your Documents folder as filename UserShellFolders.reg
* double-click Documents\UserShellFolders.reg - press Continue if prompted - and press Yes when prompted to import/merge the file
* time to test Outlook - you may be required to type in the password the first time

5. LAST RESORT: Re-create your Windows profile. I'm sure instructions for this process have been covered before, so Google for more info if required. Doing so should re-create the User Shell Folders as they should be. This will require the most work overall, and it's not a guaranteed fix, so it is the least ideal.

Thanks, JeePee! Your regedit fix worked for me, after I went back in and entered my password again. I had also uninstalled the Wal-Mart music program....

Thanks PeeJee... 2 years later and your fix is still helping people!

Thanks JeePee, you are a fargin' genius! This has been driving me nuts for a year. BTW, this fixed Tivo Desktop not retaining the Media Access Key too!

Your rock JeePee

JeePee,
I am testing WIN7 with outlook 2007. When I send encrypted emails, it attaches my key, etc. When I receive an answer, Outlook 2003 had a box for REMEMBER KEY PROTECTION PASSWORD and would remember the encryption password for all threads of the specific email. This capability is not there in OL2007, so I have to enter my password every time for any encrypted emails. Any suggestions as to where it went or what to do? Thanks, al

I'm trying find a way to automate sending username/password to Outlook 2002 (XP) installed on Windows 7 OS. Since Outlook 2002 isn't supported on Win 7, M$ doesn't plan to provide any fixes for this authentication problem. Is there a way to script the POP3 username/password or send authentication info from the command line when launching Outlook?

This reg fix works for outlook 2010 and Windows 7 combo as well. I don't know how but changing the reg key from %USERPROFILE%\AppData\Roaming to %USERPROFILE%\Application Data fixes the prompt.

Dave, after reading through a lot of this and being frustrated b/c the remember password box was already checked and I didn't want to try some of the other stuff because of my skill level - I unchecked it, checked it again and re entered the passwork - viola it works now. Thanks!

Hi Dave,
I have been away for a few months and when I got back I realised I forgot the password of my outlook. It there anyway I can solve this. I have win95 and office 97.

None of the info here has solved my same problem.
ALL of the registry keys are there allready.
"Repairing" the account did not work.
Resetting modem and router did not work.

Still dealing with a useless mail progam called Outlook 2007. Password popup evey 5 seconds.

Squirekat's solution worked for me when none other would. Thanks!

Hi

None of the above worked for me for OL2003, I changed my ISP and had to change the details of my email account like incoming and outgoing servers and password and the solution below worked for me.

Completely delete old email account and then shut down the pc for a few minutes, power up again and then add the email account again.
This worked, just changing the details and restarting a 100 times did not help anything.

Hope this helps someone

Squirekat, you da man! You're peculiar solution worked perfectly. Are you some kind of Shaman or Medicine Man? I think you should add a couple of steps about using incense and chanting just for the fun of it.

I was following the directions given in the article, but I also had remember password already checked. However I went to Tools>Email Accounts, selected the change button, selected more settings, outgoing server tab, and then checked off "use same settings as my incoming mail server". Click next and finished. I have not seen that message since. I would like to know if this works for anyone else.

What worked for me: I changed my e-mail preferences from downloading e-mail automatically to just clicking on send/receive myself. I was told that having your preferences set to download mail too often caused this. Worked for me.

Hours and hours of looking. You have got that right. Worked for me. NO MORE PASSWORD BOX!!! YEAH!!! Just wish there was a way to get Google to show this first when searching for this problem. THANKS FOR PASSING THIS INFO ON TO THE FRUSTRATED MASSES.

BTW I just found out this fixed a problem with a password protected Excel 2007 file that went corrupt around the same time Outlook 2007 went bad. I seen a post earlier about Walmart Music. I had to uninstall Walmart Music WMA service so the new Walmart MP3 service could be installed as WMP needed to reactivate the DMR on some WMAs purchased in '08 from them.

Resetting the modem works - as simple as that!!!!

JeePee !!! YOU ARE THE MAN !!! THE BEST !!!
Works 100%
I have Outlook 2007 on Windows XP
Thank you SO MUUUUUUCH !!!!

i am useing outlook 2003 (mail.bvgindia.com) but i dint used my id from last 6 monts now i opened it is aking password when i click on send/receive botton. i can send mails but i am not getting incoming mails.

pls. give me a solution

Regards
Pruthvi

Dave, Our server companay forwarded to me your response to fix the problem of asking for logon password. I'm using 2007 Outlook. Just followed all your instructions and my box was already checked to remember password. Can you help.

Hi experts,
Anybody knows how to set permanent password in outlook 2007.
Request you to help me eagerly.
Please mail me on manoj.vasoya@essar.com

Thanks in advance.

.
JEEPEE'S SOLUTION DID >>NOT<< WORK FOR ME.

I started having the message popup problem back when I was running XP and Outlook 2002.

Now, I have a new computer, running Win7, MS Office Outlook 2007, and no router.

Today the message started appearing again so I followed Jeepee's excellent instructions, then rebooted.

The popup is back.

And, yes, the "Remember password" box has been checked on all of my email accounts, like, 4ever, dude. LOL

[continuing the previous message]

And, not only: JEEPEE'S SOLUTION DID >>NOT<< WORK FOR ME.

It killed my Adobe Reader so that I could access any of my PDF files.

Every time I opened a PDF file, I got the this message and the program was terminated.

===============================================
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: c\Program Files(x86)\Adobe\Reader 9.0\Reader\AcoRd32.exe
This application has requestged the Runtime to terminate it in an unusual way.
Please contact the application's support tem for more information.
===============================================

I had to put the "%USERPROFILE%\Application Data", that was suggested by Jeepee, back to it's original state of
"%USERPROFILE%\AppData\Roaming" in order to open any of my PDF documents.

The previous message was supposed to say:

It killed my Adobe Reader so that I could NOT access any of my PDF files.

[sorry for the typo]

Hi Guys, The JEEPEE Registry Edit solution really does work! I had this blasted problem for a couple of weeks and drove me crazy. Sat down today and worked through the solution step by step - Bingo I am back in business.

JEEPEE Many thanks.

I had this issue hours ago. it happened when I change my password. Did a lot of google but nothing help. Lately I discovered that the password length was the caused. So verify that your password length and character is supported by your web mail or any. I am using live.com and it seems that the password length is limited only to 16 characters. Hope this help.

Dave - I recently read your post about the Network Password dialogue box that keeps popping up. I read your instructions for "Tools"; my Remember Password box is checked but it still keeps popping up.

Is there something else I can do?

I'm running Office XP on Windows 7 but am still getting the repeated requests for my user name and password.

I'm just wondering if the registry edit of AppData to the %USERPROFILE%\Application Data will work on Windows 7?

Also wondering if they are any side effects from using this edit i.e. othe programs are affected.

Can anyone help please. TIA.

I tried following your directions to get Outlook to stop asking for a password for POP3 & STML but I must have a later version than your directions addressed. Mine is Outlook7; so I never got a screen that would allow me to click "change" Or "remember password"

I just had this problem and I was looking for any suggestions on the net on how to fix it, it was bugging the crap out of me, every 3 mins I would get a popup. I was a little worried someone might have stolen my password and changed it on me so instead of trying to log into gmail thru Outlook 2007 I logged into gmail thru google to check if my password still worked. I got into my mailbox and seen there was a yellow highlighted note from google on top wanting me to click confirm if certain info was correct on my account, I hit confirm and logged out. As soon as I did outlook started delivering my messages to me and the "enter network password" pop up went away and hasn't came back on since. pretty cool huh =)

I thought I would share this, I usually dont blog but I wanted to contribute back to the awesome members of this community, Hope this helps someone =)

Hi Dave: I just made a cardinal error. didn't back up my registry but likely no damage done. as soon as I got to "Now choose Edit » New » Expandable String Value
6. Enter "AppData" as a name" I saw that I already had an "AppData" value so I deleted that new value and closed regedit. Hopefully I didn't cause more registry problems but my question is, do I add the AppData when I already have an entry of the same name in "user shell folders"?

Hi,I did the registry fix but does not work for me. I have Win-7 Enterprise & OL-2007. I deleted the profile and created a new one. Carried out MS instructions with expected results. Still no solution. PLEASE HELP!!!!!!!!!!

FIX!!! – If this didn’t work for you this might help.

After messing with this problem for days! I finally figured it out.

Under Mail Folders on the left panel, you should only have “Mailbox” if you have anything else like a SharePoint server or archive messages, delete those.

Problem solved! You are welcome!

David - I do not understand where you are saying to go when you said Mail Folders on the left panel. Can you please be more specific, Thanks.

My case was that on the left where you see your inbox I had more folders trying to sync. Say if you have an archive folder or some other folder that is trying to sync.

In other words make sure only your mailbox(your email) is the only thing trying to sync.

Thanks a lot JeePee. You really rock mate. It worked straight forward. Thanks for a long pending issue in my company.

Disable the com addins from the trust center..... it worked for me on thrre different PCs, XP sp2 , sp3 and vista OS's!!!!!!!!!!!!!!!!!

For Outlook 2010
To disable COM add-ins, follow these steps:
On the File tab, click Options.
Click Trust Center, click Add-ins, click COM Add-ins in the Manage list, and then click Go.
In the COM Add-Ins dialog box, click to clear the check boxes for any COM add-ins that you want to disable.
After you disable the add-ins, click OK, and then restart Outlook.

For Outlook 2007
To disable COM add-ins, follow these steps:
On the Tools menu in Outlook 2007, click Trust Center.
Click Add-ins, click COM Add-ins in the Manage list, and then click Go.
In the COM Add-Ins dialog box, click to clear the check boxes for any COM add-ins that you want to disable.
After you disable the add-ins, click OK, and then restart Outlook.
For Outlook 2002 and Outlook 2003
To disable COM add-ins, follow these steps:
In Outlook 2002 or Outlook 2003, click the Tools menu, and then click Options.
Click the Other tab, and then click Advanced Options.
Click Add-In Manager.
In the Add-In Manager dialog box, click to clear the check boxes for any COM add-ins that you want to disable, and then click OK three times.
Restart Outlook.

THANK YOU! The fix from microsoft helped! You cant imagine how grateful i am.

hey im struggling setting up ms outlook on my asus - vista laptop....i'm a computer retard, so any help is high appreciated. step by step. I've done a bit research, yet i cant find to solve my pros. I'm using a free internet thru wifi, so i have no idea what the password for ISP. im getting really frustrated!!

The solution posted by Jerry (below) worked for me. I was too afraid to change anything in my registry and thought I'd try this solution first. It seems to have worked!! No pop-up!

>> I was following the directions given in the article, but I also had remember password already checked. However I went to Tools>Email Accounts, selected the change button, selected more settings, outgoing server tab, and then checked off "use same settings as my incoming mail server". Click next and finished. I have not seen that message since. I would like to know if this works for anyone else.
Posted by: Jerry at March 21, 2010 2:56 PM >>

I'm not to sure about the more complex methods but this one worked

for Ms 2003 XP --- go into outlook tools, email accounts-delete the existing account and then re-enter it exactly the same ( be sure to check all the variables and set them up exactly the same )

worked for me

Help Outlook keeps flaggin up with enter network paasword for smtp server and pop server HELP!

@ Bryan Milham (who posted a solution on January 2, 2009 5:50 PM):

Thank you very much, Bryan!! Your solution worked great! And easy too. But couldn't figure out what h* Captcha is though...

XP and Outlook 2007

I tried all (I mean ALL) the solucions nothing seemed to work. Then I noticed that if I click Send and Receive too quick (about 10 sec apart one click from another) I had the error. But if I gave it about 1 min before clicking the second time.... voula!! no error...

So my conclution is: maybe one of the methods worked (don´t know wich one) but the problem persist if you click send and receive "too fast". So be pacient, "don´t worry be happy"... and the problem solved. THAX

Dave,

I have it set up so my gmail shoots into microsoft outlook. I have never touched anything and it has been that way for the last 8 years. Out of nowhere it stops and now I cannot connect the two again. I am not computer savvy but a friend checked my configurations and compared it to his and they are exact. His works and mine doesnt! What the heck! I also get those messages asking for password cause it was changed! I read how to stop it and will try that tomorrow. I swear this computer does things when I am sleeping, please help! Nancy

My all company braches are using our email accounts made on our website server.

I have a branch of my company working in Uganda, There are three pcs working perfectly but all of sudden all pcs are asking for outlook mail password. but at the same time in head office all mails are working fine.

I am assuming that it is surely the problem of ISP but i need your suggestions

What could be wrong?

Setting up MS Outlook 07 - Exchange but should be POP, now locked

Please help,

I mistakenly started to set up MS Outlook 07 as an Exchange email server for godaddy. It's not, it's a POP account. I tried to reverse that, uninstalled the full MS Office, and still am locked out until I complete set up as an exchange server (which I can't because I'm not). Is there something in regedit I should delete? I just want to set up as a pop account that goes to my outlook.

All, i solved the password popup along the lines of "ryanhamze" above (using Win7 32bit Ultimate, Outlook 2010). I found no need to disable all COM addins: from the 8 activated addins i disabled the two sharepoint (server and workspace) addins, and that solved it. Hope this helps, brgds, Willem

I had the same pop-ups happening...I am running MS Outlook 2010 on Vista...I went into the account settings section checked each one of my email accounts listed there and found almost everyone did not have a password. So I entered the passwords, hit apply and everything has worked fine since...
Hope this helps someone....

A not so common problem can occur when trying to access your Google Apps email account with Outlook or similar email client using POP or IMAP. When a user makes too many unsuccessful attempts to access an email account using POP or IMAP, Google may consider the account as being attacked or about to be compromised.
When this happens, Google Apps users may not be able to send mail using their email client. To fix the problem, Google suggests “Unlocking the CAPTCHA.”

https://www.google.com/accounts/UnlockCaptcha

or

http://www.google.com/a/your_domain.com/UnlockCaptcha

Obviously you need to replace “your_domain.com” with your actual domain name.

I am running Windows 7 64 bit and Outlook office 2007. On the tab Change E-mail account under logon information I can only fill in the user name and have no possibility to fill in a password and can't check the Remember password box.

After I start outlook and click send/receive the mailserver asks me for the password. After I have typed the password 5 times for my 5 e-mail accounts I can click send/receive for the rest of the day without outlook prompting me for a password.
From the moment I shut down Outlook and restart I have to fill in again the pasword when I click send/receive.

On another stattion with Vista Ultimate in combo with outlook 2007 I don't have these hassles.

Can anyone tell me how i can get the Remember password box checkable and the pasword box activated.

Starting outlook in save mode via outlook.exe /safe solves the problem and makes the password box checkable and activate the pasword box.
Only this is now sollution as I can't stay working all the time in safe mode.

Dear All,
u have any problem outlook, os ,network etc
u can cont. with me

Kind rgds
Sam

Outlook 2010 Issue
In outlook 2010, when you add more than one account( Exchange Account ), you will be asked for password each time you start your computer and open outlook.

We need to force outlook to save password for all outlook accounts.

Kindly Advise, Please

Howdy!

i tried everything listed here and all to no avail.

I went to the help for Outlook (I have 2003) and followed directions for setting up a new "pst" folder - making it the primary one and lastly, adding the old one so i can access contents.

I had to redo all the email accounts, etc. and found myself with two pst folders holding all my emails and settings, but it worked. I will just use the old one whenever I need to search for something.

Try installing Exchange Server's latest service pack and it should solve the problem automatically.

Hi All,

In my company also facing the same issue with one user,who joned newly.that user usring Win7 prof and Outlook2007.whenever click send/recive tab it prompting network password window 3 r 4 times.i tried all the porcedures mentioned before.still problem not resolved.plz help me some one

My OE account just started asking me to confirm a delete when i delete an email. Its very enoying. Please Help?

I tried JeePee and it worked.

The only thing that I'm not sure about is that I the AppData file was already there so I just added the data name. I hope this doesn't cause problems!
Was I supposed to add another one with that name? because the my computer didn't let me. It said "you can't make another one, you already have a registry with that name." or something to that effect.

Anyway, this fix worked WONDERFULLY (so easy too) and hope it stays that way!

Hi there!
I have had this problem after moving from XP to Win 7 using Office Outlook 2007... Problem was easily solved by making sure the correct information was entered in: "Log on Information" with the 'User Name and Password' and ticking 'remember password' box... so simple really...

Thank you Pee Jee! I am not sure how you came up with this solution but it worked for me.

I had the problem of the password prompting, right after I upgraded my XP machine from Office 2000 to Office 2007. The problem may have occured because there may have not been a solid uprgade path between the 2 versions of the software.

It would be nice to know what brought it on but for now I am simply glad its fixed.

JeePee,
Your post did not work for me. I use Win 7 64-bit. When I go to the registry as instructed and try to create a New Expandable String with the name AppData, it will not save as AppData since I already have an AppData as a Key name. It just calls the new one New String #1 or something like that. I coud leave it named as that and enter a Value of ApplicationData, but I don't think that would make any difference. Am I making sense?

JeePee Still saving Outlook users after all these years!

I have Windows 7 and Outlook 2010 and I have this window that always pops up 10 or 15 times a day. It is the Internet E-mail window. I have 3 different emails and every time it pops up, all the info is already typed in for me (server, user name, password). I then check the "save this password" box , hit "OK" and then close. But all 3 emails keep popping up numerous times a day. I checked with Comcast and all my settings ar OK. I have my security setting on default (med-high)What can I do or try to solve this constant pop up box??

took about 20 mins for me to figure this one and it was completely my own fault for copy and pasting the address from a website-

I had forgotten to remove the apostrophes eg 'example@example.com'

sent straight away after!

Here is how I fixed my Outlook 2007 "Enter Network Password" problem in Windows 7.
1.Goto Control Panel.
2. Select Mail (or) Mail (32-bit) Icon
3. Select "Email Accounts" button and remember the location of your personal folders .pst file ( very last line)
4. Select Close
5. Select "Show Profiles" Button.
6. Select the Account that is having the problem.
7. Select/click the Remove button and hit OK.
8. Start the Mail (or) Mail (32-bit) Icon again from Control Panel.
9. Select the "Show Profiles" Button.
10. Select "Add" and type the new name/email login information/account settings/etc. and hit OK.
11. Open up outlook. You should see it working correctly now. Outlook automatically generates a new .pst file.
12. Inside Outlook, go under Tools/"Account Settings" and select the "Data Files" tab. Click on the "Add" button and select the personal folder that you originally took note of in step 3 above, and hit ok.
13. Select the file you just generated and then click the "Set as Default" button. Select OK and return to the Outlook Inbox.
14. Select all your newly generated emails inside the Inbox and move them over to the new Personal Folders Inbox.
15. Close down outlook.
16. Open the file explorer window and delete the .pst folder that Outlook generated.
17. Reopen Outlook...it should give you an error. Select your original .pst file to replace what it's requesting.
18. Voila! You should be good to go.

This worked for me. I have three selectable email accounts that I can select from when opening Outlook. I've had the "Network Password" problem occurrence on one account, and then for the another account at a later time. I believe that Outlook messes up with the .pst file occasionally. The first time I had the problem, I took another route by completely removing my antivirus software (Eset Smart Security) and then re-installing it. It fixed the problem as well.

Best of luck to everyone experiencing the problem. I thought I would share my experience.

I found another fix. The registry fix didn't work for me. After returning the registry to it's original state, I put the MS Office installation disks in the CD drive. When I was asked what I wanted to do , I clicked "repair". After about 10 minutes plus a restart, everything worked fine. Outlook didn't ask me for passwords any more. What a relief!

Dave everytime l try to connect to my school website it asks me for my credentials and l have no idea what they are. Help me, please.

Sarah, most likely that's some sort of firewall that your school has set up so that you can't get to sites like MySpace from on campus. That's what you're asking about, right? :)

just creat a new usr profile and problem is solw try it friends .......... thnks so much your quary is good and my ans is best

Jee Pee, your registry fix worked (with windows XP) - thx very much

I tried all the Microsft standard solutions but failed. JayPee's regsitry fix worked for me, I have Outlook 2010 running on Windows7. JayPee deserves a medal for services to humanity.