
Stop Outlook from asking for an account password?Dave, How do I get Outlook to stop asking me for my network password every time I send an email? I just hooked up SBC Yahoo DSL. I finally was able to get emails to send out, but now this window keeps popping up. What's the trick to solve this problem? I've been in that sort of situation, so I can commiserate. Fortunately, it's not too hard to fix if you're running Microsoft Outlook 2000 / Outlook XP. Here are the steps you'll need to take:
That should be all that's required for your copy of Microsoft Outlook to forevermore remember your password and let you use your new SBC Yahoo account without any fuss or hassles. Thanks to Jaspreet Singh, Ed Ellis and Tommy Martin for their help on this question.
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Never miss another useful Q&A article again! Subscribe to AskDaveTaylor with Google Reader. Hi Dave: I think this may be an SBC issue. This happens on both my MACs and my Dell laptop. If you just hit cancel everything is fine, but it pops up constantly. Clicking the "remember password" box does not make it go away. I have a problem with Outlook asking for a password every 10 or 15 minutes. The appropriate check boxes are marked in the Tools > email accounts > view or change accounts window but it still insists on the pw bein entered. Any suggestions PLEASE. This one is a real annoyance. Posted by: spady.tech at January 12, 2006 2:32 PMDave, There is more to this question than meets the eye. Outlook will also ask you for a net password if the mail service provider fails to repsond to a logon sequence within a certain time (Outlook seems to assume the password is bad rather the ISP is at fault - and some of the major UK ISPs are pretty dire in this regard!) If I remember correctly, OL2000 had a registry setting that turned this into a genuine error so that Outlook just gave up without asking for a new password and recorded an error in the progress dialogue. I can no longer find any reference to this, nor whether the same trick is even possible with OL2003. I'd appreciate any insight you have on this as it causes me a MAJOR problem. (These message boxes are a disaster is one crops up while playing World of Warcraft if you're in the middle of a fight!) Posted by: Steve Foster at February 15, 2006 4:47 AMI have been looking around for a solution, and even called M$ support. They took me through the deletion of a registry setting (search around and you will find this solution), and I deleted and remade my account, these did not work. I also set the ammount of time that outlook will wait (Tools -> Email Accounts -> View or Change existing email accounts -> [My Account] -> Change ->More Settings ... -> Advanced -> Server Timeouts) to 10 min. Still no solution. Posted by: John Doe at April 2, 2006 5:36 PMhi,
I've had the same experience many times... spent hours on the phone with Microsoft, SBC, etc. and none of them have a clue. I ended up figuring it out myself. Voila! Outlook will stop asking for your password every 10 seconds. Don't ask me why this works because I don't know... it just does. Posted by: squirekat at November 8, 2006 9:17 AMDave, I am a network administrator. I recently re-enabled a disabled account when the user came back from an absence of a few months. The user cannot Open MS Outlook 2003 anymore - it keeps asking him for his password and does not accept his password. I tried having him login with his old password, but that didn't work either. I have been able to add the inbox to my Outlook but still cannot open it. Can you help me? Thanks. Posted by: Charu at November 15, 2006 11:21 AMI have switched my emails over to Outlook from Outlook Express. Since I have done this it will not accept my user ID and password, even though I am entering the correct information. I have no idea what to do because I cannot send or receive emails in Outlook or Express and I run a business where I need all of my emails on the same place. Any help would be GREATLY appreciated. Posted by: Kelley Burris at April 25, 2007 2:46 PMI also had this issue in Outlook 2003, but also in indows Live Messenger and Internet Explorer 7. I spend hours and hours searching the internet and could not find the solution. The only possible solution you find on almost all forums (but does not help in most cases is to repair the protected storage system provided registry key: http://support.microsoft.com/kb/290684. So, here is a solution that is not even in the Microsoft knowledge base. It helped me and hopefully many others. It was found because I new exactly when it started to happen: after uninstalling a software program. The uninstall procedure removed to many registry keys...
Important: this solution contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. View the following article in the Microsoft Knowledge Base for information about how to back up, restore, and modify the registry: http://support.microsoft.com/kb/256986/ Follow the next steps to solve this issue: 1. Close all running programs It is possible that additional registry keys are missing. Below is a list of all keys that should exist in the "User Shell Folders". There are different ways to add these keys again: To export and import: Registry keys that should exist in the "User Shell Folders" key. * AppData - %USERPROFILE%\Application Data MORE INFORMATION I had similar problem which I think is related. Ever since I changed my password on my hotmail account (which I access through OL2007) OL was asking for a password, even though the username and password were correct and I had checked the box to remember the details, it still kept asking each time I loaded OL2007. The solution for me was to use the 'repair' option under 'account settings' instead of 'change'. Outlook then checks your credentials and runs a test with the email server. I have not been asked for a password since so presumably running this repair utility changes something in the registry. Hope this helps! Posted by: Rob Middleton at May 27, 2007 3:38 AMJeePee. BRILLIANT! ABSOLUTELY #$#@$#@$ BRILLIANT
You made my day! Your registry fix WORKS! I have a question. I removed an Outlook POP3 email account. NOTE: It is no longer in the EMAIL ACCOUNTS listing. However, OUTLOOK keeps popping up the "ENTER NETWORK PASSWORD" window. Where can I go to fix this or how do I get this account permanently deleted? Posted by: Sandy at July 18, 2007 8:21 AMHi, how do I stop the error message with Outlook 2007 and Vista? Hi all, this is a very common problem within MS Outlook and Outlook Express. Like many, it took lots of digging to find a solution that worked and this worked. Now, in this article they advice deleting a reg string however, you can't as the file is locked. The only work around I found was to export the registry, make the changes and re-import it.
JeePee. I cant remember how long i've been putting up with this! Thanks soo much for providing this info! Posted by: Simo at August 9, 2007 7:19 AMMy set up. Windows Vista and Outlook 2007. The problem. Keeps asking me to enter my network password despite checking the remember my password box. I have looked every where for the answer. No one seems to have the answer for this set up. Only other versions of outlook and windows. I'm going crazy anyone with answers is a god. Posted by: Daniel at September 18, 2007 4:38 PMI have also got this problem with outlook. I tried what jeepee said but I already had that key in outlook. This has only just started happening on my pc since I downgraded from office 2007 back to office xp. But I have also put a new programme on my pc ashampoo magic optimizer and I think this may be the problem, I think it may be cleaning and deleting certain files from my machine everytime it starts up. Don't know if anyone else is using something like this, I may take the magic optimizer off and see if this stops the problem. Posted by: erdie at October 9, 2007 11:18 AMthank you Dave , i have office outlook 2007 and every time it was askiing for password for my hotmail account I DID WHAT U SAID ABOUT EDITING THE REGESTRY AND IT WORKS,,,,,,,,,,,,,,, THANK YOU, MANY MANY THAKS Posted by: Adrian at October 14, 2007 1:05 AMTHANK YOU JeePee. This worked after nothing else would and I was about to tear my hair out! Posted by: Jemma at October 21, 2007 11:16 AMguess what i did. i followed the registry patch fix but did not work for me so i restored the system to a previews state. Created a new user profile, transfered all my data from the old profile to the new one and then i deleted the old profile. CAN YOU SEND ME DAVE, WHERE TO FIND PASSWORD IN REGISTRY FOE E MAIL ACCOUNT IN OUTLOOK EXPRESS ? Thank you JeePee!!!!!! I can't believe all the Sh!t I had to go through to find this. You have saved me from going bald (cause I was going to rip my hair out). Posted by: MrWeen at November 6, 2007 10:25 AMI have read all the comments i am not sure even if you will recieve this my Outlook Express and Internet Explorer seem to be having a prolem with each other. As you have probably noticed by my email address i live in australia, i am using Windows XP when i go to send an email my outlook express will not accept my new internet service provider which is www.iinet.net.au it keeps going back to the american one which is iinet.com. and it is so annoying is there anyone out there that can send me some simple steps to follow as i do have a disability and i need to have it in easy simple steps. If any one can help me i would be eternally grateful. Thank you. Barbara (Barb) Mackay Posted by: Barbara Mackay at November 29, 2007 3:41 AMJee Pee, your registry fix worked - thx very much Posted by: Cly at December 17, 2007 11:21 AMHello Dave, I have setup 4 accounts in outlook 2002 on my new laptop and imported my old pst files. All seems to work fine except that every couple of minutes i get 4 boxes asking me to enter my network password for each account. It's driving me crazy. I've selected 'remember password' in email accounts and i've tried resetting my modem and nothing is working. Can you help me. Thanks, Narayana Posted by: Narayana at January 3, 2008 3:08 PMI want to thank you for posting this info. I spent hours trying to fix my outlook password issue and finally I read Kelly Burris' suggestion on the registry keys, which were, indeed, missing. I uninstalled the Walmart music download service, Note to users: don't use it, and all those registry keys were gone. So, I went to my laptop and exported the shell info, imported it into my desktop, and WOW!!!!!! it worked. Thanks so much, you are a lifesaver. Ok i cant either receive or send email the enter password window just keeps poping up i have outlook 2007 and i went to repair it but when it is about to load the last step it just asks for passwprd again and again PLEASE HELP ME Posted by: tony at January 17, 2008 4:44 PMEvery time I click on a link in my school email (Outlook Web Access), it logs me out and makes me re-enter my username and password. However, it will not recognize it. It only recognizes it when I originally log in the 1st time. Any suggestions, Thanks... the App registry works perfect... I didn't see the another keys but i think i don't need those... Thanks... Posted by: Juan at May 15, 2008 7:40 AMI have a lot to say, but ...
I do have a comment, now that you mention it!
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