I just bought my son a PSP and I have read the manual, and nothing helped with this problem. Problem being that he turns it on and it says Please Wait….only it stays there? Thinking it might be the memory card I took it out and tried again… same result… can you please help me out, he has to go back to his mothers in a week… Thank you for your time.
There are days when I have to admit that using wooden tools and pencils seems like a really nice alternative to our battery-powered, high-tech world, and for you, this sounds like one of them!
My first thought is that you should check the UMD disk or game you have installed. Is it good? Can you try it on another PSP unit for comparison?
You’ve already pulled out the memory card, that’s a good idea, but I’d also pull out the game or UMD disk too, so that you have just a stock Sony PSP with nothing in it. Then turn it on and see if it hangs. If so, that’d strongly suggest that it’s an internal problem.
There are two ways you can try to proceed from this point. First, do a full system restart, which is done by pushing and holding the power button upwards for about ten seconds. Then push it again, once, and let the system start up (rather than the default of sleeping and waking from sleep).
If that doesn’t work, do the “battery shuffle”: pull the batteries out of the unit and let it sit for 10-15 minutes. Put the batteries back in, restart, and see what happens.
If none of those help, I’d take the PSP back to where you bought it and ask them for a replacement unit.
Good luck to you and your son!