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How do I set up Google "call phone" in Gmail?I've been reading about Google introducing a dial out to regular phone service for Gmail users and I'm a bit puzzled. I have been on Google Gmail for years, but don't see any sort of phone dial out capability. Am I not eligible? Have you sacrificed a chicken to the Google Gods lately? If not, well, that might be what's going on. No, just kidding. Mostly. :-) The "call phone" feature is only visible if you open up the chat area while you're in Gmail, which is I think what confuses a lot of people. To be fair, when I first connected once it was available, I did see a nice advert for the new service:  That makes it easy, but even then, I didn't actually see the ad until I expanded my chat area (I tend to keep everything minimized on a day to day basis). When I did look at the chat area in Gmail, I saw this:  Clicking on "call phone" brought up The Small Print:  The most important thing to see here in Gmail call phone service is that it's not an E911 emergency 911 service. Why? Because it has no way to know exactly where you are, unlike landlines that are tied to specific addresses and therefore far more helpful for emergency services. Now Google could figure out your location in most cases based on your IP and the accessible wifi signals, but that's another story... If you still want to experiment with it - and who wouldn't? - then click on "Accept". Now you'll see a dialpad window appear, just like a phone:  I tested this by entering my cellphone number...  A click on "Call" and my phone rang, connection established!  When I was done, it's simple enough to click on End and hang up. Done. Easy!
Categorized:
Computer and Internet Basics
(Article 9572,
Written by Dave Taylor)
Tagged: gmail, gmail call phone, google mail, voip Previous: Verify/Confirm a forwarding email address in Gmail? Next: How do I prevent Yahoo Groups from spamming me? Subscribe!
I set up google phone as directed, dialed and connected, but here the trouble began. I could hear the party I called perfectly but they could not hear me. I tried switching the plug in headset prongs, to no avail. Any suggestions. I've tried everything - my chat is always expanded, but there is still no "call phone" option. This is so puzzling! Do you have any ideas? Posted by: Mary L at December 21, 2010 2:52 PMI've been sitting here looking at my gmail account and I'm with Mary. I can install voice and video but no google call phone option in chat. Very puzzling. I had someone from across the pond tell me about using it today and I just don't see an option. help! Posted by: jan at January 2, 2011 10:27 AMi have no "call phone" option in gmail chat. so, how to install or set up. please guide me. thanks Posted by: shah at February 14, 2011 3:36 AMKeep trying without success. Dial number and party answers. Fine, but despite all my attempts they cannot hear me. Nothing wrong with my headset mike, have it on and volume is up but I cannot be heard. Driving me up the wall. Posted by: Louis Goldstein at March 1, 2011 10:07 PMLouis, just a thought: have you gone to your preferences / settings / control panel (depending on your OS) and checked that your headset is indeed your default audio input device? I use Gmail Call Phone (Gphone? What IS this service called?) all the time with my built-in mic and speakers on my MacBook Pro and it works splendidly. It's great and I just love it for business calls! Posted by: Dave Taylor at March 1, 2011 10:13 PMvery cheap and convenent Posted by: karma wangchuk at March 9, 2011 10:52 AMI am able to download video and audio to make phone calls from my gmail account but when I dial the number it says: "we could not detect proper audio setup. My speakers are not working nor are my plantronic headset. Can you help (as soon as, please)? Is there an adjustment I need to make on my computer? I own a macmini with OSX 10.5.8 operating system. Would like to use this wonderful service. Posted by: rina at March 13, 2011 5:18 PMWhy are the settings for calling hidden and not in plain sight? How can I get audio to come through the headphones when making a call from within gmail? I can find no setting for this. Is this calling in gmail the same as google chat or is it google voice? What is it? And why not put a settings button right in the location of where we dial the numbers? Posted by: Help Needed at March 25, 2011 2:00 PMThe party I am calling cannot hear me. Please help. Posted by: Cecilia Kanhai at May 2, 2011 1:57 PMi have installed voice and video plug-in and also have flash playr and my language is english(us) but still i cannot find phone call link in my gmail chat roster.i want gmail call phone in my gmail account. Posted by: rashmi singh at July 8, 2011 11:24 PMI did make the call from my gmail account for one week, it was good connection and no problems but today when I tried to make the call I got this message "Flash is required to make a call. click here to install now" I do have adobe Flash installed already in my lab-tap and still I re installed it but didn't work. please if you can help. Thanks Posted by: kira at August 31, 2011 5:23 PMi want phone option for gmail I want call phone option Posted by: Anandhi at January 31, 2012 11:34 PMI have something to say, now that you mention it, but ...
I do have a comment, now that you mention it!
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