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Roxio EasyCD prevents access to Win XP CD and DVD devices?

I'm running WinXP Pro with three CD/DVD devices. Roxio EasyCD program nullifies access to any of the three! When I try to rip CD to MP3 the computer can't access any one of the three drives. Same when I try to play a music CD or read a data CD. I am able to cold boot and find the drives, but after I use the system for a while, it "loses" the CD/DVD drives. Dave, what's up?

Dave's Answer:

I asked a colleague to research this one as it was quite specific and my PC, well, let's just say that while it can run WinXP Pro, it's not quite up to three CD/DVD devices...

He offers a solution that involves using the regedit program, which might or might not be more technical detailed (read "geeky") than you're ready to handle. If you are, however, here's how to do it:

Bring up the run prompt by choosing "Start" -> "run". Type regedit in the box and click OK.
Navigate through folders in left hand column by double left clicking the folders in the following order:
1. HKEY_LOCAL_MACHINE
2. SYSTEM
3. CurrentControlSet
4. Control
5. Class
6. {4D36E965-E325-11CE-BFC1-08002BE10318}
In the right hand column, right click on the following items and select delete:
- UpperFilters
- LowerFilters
If you are unable to find these items, move directly to step 5
Once deleted restart your computer and if that fails to resolve your problem try step 5

If steps 1-4 didn't work, then do this: Choose "start" -> "Control Panel" -> "Performance and maintenance" -> "System" -> "Hardware" -> "Device Manager"
Double left click IDE ATA/ATAPI controllers
Right click Secondary IDE Channel and select uninstall.
After XP is done uninstalling, right click IDE ATA/ATAPI controllers and select Scan for Hardware Changes.
Once finished restart your computer.

If this doesn't do the trick, then it's a hardware problem, check your cabling, three CD/DVD devices does suggest things could be getting a little congested.

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Comments

In regards to Easy CD Creator Problem,

I too had that Problem and "it's the (in CD) thats doing the changes......I had to keep going into Hardware Settings and "unInstalling my CD Driveand re-Installing it, in otder to get it back "to working condition", I haven't heard of any fix.....as of yet, so I just don't use Easy CD Creator anymore....until a fix can be found.

Posted by: Donna Porter at March 16, 2005 1:07 PM

similar with AnyDVD program it changes
CD/DVD-ROM writer drivers settings,
so that only with AnyDVD running can get full access
Cure can allways use Device manager & get it to
re-install original XP Pro ATAPI drivers then
Full access is restored
Byee retired techie Keith

Posted by: Keith Baddams at March 16, 2005 5:21 PM

Thanks for the post on a problem that has really gotten to me. I find that iTunes (v4.9) doesn't work when EasyCD has previously been installed ... but when I do the fix above to get iTunes (changing the registry keys) to work, then easyCD Creator (v5.3.10) no longer works!
What to do to get easyCD Creator to work?

Posted by: Robert at August 8, 2005 8:56 PM

I have recently purchased Roxio Easy Media Creator 8. When i try to burn a DVD movie it keeps coming up with an error message saying Problem with encoding. I have tryed to resolve this on Roxio's help page online but thats just an automated answer line. Can you help me with this problem?
Thanks Liam........

Posted by: Liam at April 11, 2006 9:44 AM

On my roxio when I use Videowave to burn picture cd in VCD I get an error 80170021 while creating VCD image appears. I have XP on Dell.
It worked before and all of a sudden it started doing that.

Can you help me

Posted by: tony at January 2, 2007 7:00 PM

On my roxio when I use Videowave to burn picture cd in VCD I get an error 80170021 while creating VCD image appears. It worked before and all of a sudden it started doing that.
also i try to burn a project on a dvd and the computer just not respons. is this possible because I capture the video clips with a diferen program I mind not roxio easy creator, they appear in the folder as movie clip while the ones capture with EMC appear as video clip

Posted by: miguel at February 14, 2007 1:58 AM

On my roxio when I use Videowave to burn picture cd in VCD I get an error 80170021 while creating VCD image appears. It worked before and all of a sudden it started doing that. It's like Roxio intends to do this after a year to get you to buy the upgrade version.
What can I do?

Posted by: tony at June 3, 2007 10:40 AM

I have the same problem as tony liam and miguel, but the code is different 80004005, and 80045018. I eliminated the virtural memory problem now the pop up help.

Posted by: George at November 23, 2007 5:00 PM

What's the problem Dave

Posted by: Anthony at March 8, 2008 10:32 AM

I tried what you suggested and it did not work. However this is what I have : every time I try to access
my c drive cd drive or dvd drive: this is what happens: The windows installer tries to install easy cd and dvd creator 6 (roxio). Says the feature you are trying to use is on a cd rom or other removable disk that is not available> Then the error message 1706 file not found File (ECDC6.msi is missing or not found ! I am running a version of Roxio 6.0.0.171! Also front page is does the same way trying to install when I open up the microsoft word (this is very annoying as well ) Windows installer tries to install it and says a file is missing PROPLUS.MSI see c:/program/files/microsoftoffice/office10/1033/SETUP.HLP
SETUP.HLP not there nor the PROPLUS.MSI! None of this helps I am at wits ends! I can acces my word documents and cd n dvd to play things.Please help me . I appreciate your help! Ty very much Jan

Posted by: Jan at October 8, 2008 3:26 PM

I have a lot to say, but ...

I have a lot to say, and questions of my own for that matter, but most of all I'd like to say thank you for all your efforts on this Web site by buying you a chai!

I do have a comment, now that you mention it!