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Review: Call Recorder

More and more, people are finding that Skype is a great alternative to picking up the phone and calling a friend or colleague, whether they're just a few miles away or halfway around the globe. I use the service to collaborate with people from around the United States and since we both run the free app (get it at skype.com) it's completely free for all parties involved. With a bit of fiddling, you can even set up three way conference calls.

Or you can do what I do: use Skype as a way to record podcasts (I'm involved with two: Boulder Open Podcast and Three In Sight) even when everyone can't sit down in the same room in front of the same microphone. But how do you record Skype calls? That's not a feature built into the application.

That's where Call Recorder for Skype from Ecamm Network came in: I downloaded a copy of this commercial application ($19.95) and installed it on my Mac.

I've worked with a lot of different apps and most of them end up causing you to do things differently, to compensate for having them installed, but Call Recorder is one of the few I've seen where once installed, it's a plug and forget app: a little recording window just pops up every time you launch Skype and you can click the "record" button at any time to start recording the Skype conversation (or video chat!) you're involved with. Very handy.

In fact, if you set it up properly, it'll automatically record every call, meaning you can just focus on what you're talking about or demonstrating, and not worry about the recording at all.

I asked my friend Mari Smith to help me with a quick demo of the audio recording capabilities and here's how that looked...

First, I launched Skype and called her:

skype ringing

The Call Recorder window shows up:

skype call recorder window

Once the call is connected, everything activates and the big red "Record" button becomes clickable. Easy enough!

By default, the program saves all call recordings in a "Saved Calls" subfolder in your Documents folder:

saved calls folder

This can be changed in Preferences, along with a lot of other features, including enabling the auto-record-all-calls feature:

skype call recording preferences

Once you do enable automatic call recording, whether they're video conferences or just audio, they all show up in the "Saved Calls" folder with the name of the other party and a date/time stamp:

saved calls folder entries

The audio quality is a bit tricky to work with, though, because I found that the two tracks weren't balanced, as you can hear in this tiny sample recording:

  Click here to listen to a short sample .MOV recording

Certainly it's not something you can drop into your favorite podcast directory or use as a shortcut for making interview podcasts, but if you're comfortable in GarageBand or Audacity, you can adjust the levels and normalize the channels to make a good recording.

As Glen, the programmer, suggests: "The easiest way to split out the tracks is to use the provided "Split Movie Tracks" utility, which is installed to Application/Movie Tools. This will save out a file for each side of the call, which can then each be added to your audio editing program as separate tracks."

Finally, a Google search will reveal that there are a surprising number of different Skype recording applications for the Mac (and even more for the PC), but I'm impressed with Call Recorder and it's now a fixture of my Skype setup. I really like being able to automatically record my conversations for later reference. It's $19.95 well spent.

Disclaimer: Ecamm Network sent us a licensed copy of the Call Recorder software for this review.

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Categorized: Articles and Reviews , Business and Management   (Article 9359, Written by )
Tagged: audacity, audio recording, garageband, skype, video recording
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Reader Comments To Date: 4

JohnBush said, on April 22, 2010 9:07 PM:

Thanks ! I used WM Sound Recorder to record my HTC Touch Pro phone conversation. It could record outgoing and incoming calls automatically. perfect for window mobile.
but the problem is now i shifted to blackberry, does it work on it?

Vivvy said, on April 23, 2010 8:04 AM:

So interesting, but I prefer to use IMCapture for Skype. Very easy and high quality.

Catherine said, on June 28, 2010 9:27 PM:

On an important call this morning, Call Recorder did not automatically record the call. And when I did a search, I found that I am not alone. I can't afford to miss recordings such as these so I'll try WM Sound Recorder and IMCapture next.

And hopefully Call Recorder will give me my money back (but I doubt they'd reimburse me for the lost opportunity).

Clary Solomon said, on August 11, 2010 1:22 PM:

I have skype for windows, and I have ImCapture, I don't know how to use it to record a skype video session. I would appreciate if you would be able to teach me step by step how to proceed. I am trying hard to found out through the co., with no response.
With forwarding thanks,
Stay well,
All the best,
Clary Solomon

Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!

I do have a comment, now that you mention it!











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