Free tech support / small logo


How do I reset my Amazon Kindle DX to factory defaults?

As a happy new iPad owner, I don't really need my Amazon Kindle device any more, so I plan on selling it on Craigslist for whatever I can get for it. Honestly, I think that the Kindle instantly obsoleted once they released the Kindle app for the iPad, but that's another story. My question is: how do I reset my Kindle DX so that the new owner can't buy things against my Amazon account?


Dave's Answer:

I just went through the same process with my Kindle, resetting it and selling it to someone else because I prefer my color iPad with much more capability. Turns out that in the first generation Kindle you need to actually remove the cover, find the little pinhole, and push a paperclip into it so you can hold down the internal button for ten seconds or so.

Doable, but tedious. Fortunately the newer Kindle devices have a software solution that's built-in to the firmware so there are no battery covers, no paperclips involved.

Start by tapping the "Home" button, then then "Menu" button. You should see this:

amazon kindle reset step 1

Choose "Settings" from that menu and you'll move to another menu:

amazon kindle reset step 2

If you're guessing "Reset to Factory Defaults" is the next selection, you'd be exactly correct. Tap on that and you'll find that it's ready to reset everything:

amazon kindle reset step 3

Choose that -- if you're 100% sure -- and after a minute or two it'll restart, completely clear as if it was fresh out of the box:

amazon kindle reset complete

Want to make sure it's not tied to your Amazon account? No worries, go into Settings again and you should see this:

amazon kindle reset verified

You can also go to the Amazon.com site and check in the Manage Your Kindle area that there's nothing tied to the account too. Here's what I see:

amazon kindle reset web site

Hope that helps you get your Kindle back to the original factory settings and sold. Good luck!









Subscribe!
Never miss another Q&A article! Click to subscribe: Add to Google Reader Add to My Yahoo! Subscribe in NewsGator RDF XML
Comments

did you read outside (somewhere sunny) with your ipad ?

how long is it comfortable to hold the ipad ?

how long keeps your battery ?

....................

Posted by: Reinhard at September 20, 2010 10:37 AM

Not everyone wants an IPAD, so Kindle is my thing. IPADs and mini-notebooks/netbooks are too small for the avid user, IMO.

Posted by: Danelle at November 29, 2010 3:50 PM

This did not work. I have a Kindle DX and the menu with the reset to factory defaults option does not come up. The settings screen has no option for resetting to factory defaults.

Posted by: Jon at February 1, 2011 8:08 PM

I have something to say, now that you mention it, but ...
Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you for all your efforts on this Web site by buying you a cup of coffee!

I do have a comment, now that you mention it!











Remember personal info?


Please note that I will never send you any unsolicited email. Ever.

While I'm at it, please note that by submitting a question or comment you're agreeing to my terms of service, which are: you relinquish any subsequent rights of ownership to your material by submitting it on this site.









Recent Entries


Search
I Need Help!
Need Help? Ask Dave Taylor!


© 2002 - 2012 by Dave Taylor. All Rights Reserved.

Note: This web site is for the purpose of disseminating information for educational purposes, free of charge, for the benefit of all visitors. We take great care to provide quality information. However, we do not guarantee, and accept no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this web site or on any linked site.

[whiteboard marker tray]
"Ask Dave Taylor®" is a registered trademark of Intuitive Systems, LLC.