
My Windows PC never sees Sony PSP USB connection?Dave, help! My Windows PC does not recognize my new Sony PSP when I plug in the USB cable. Ungood. How do I get the computer to recognize the Sony PSP with the USB cable? I haven't got one of these Sony units (though at this point I'd think Sony marketing would be sending me a box of 'em as a thank you for all this free tech support!) but, for the USB problem: Before you plug it in, Make sure the PSP is in USB connect mode. Also make sure the Memory Stick PRO Duo has been formatted for PSP. If it's not this is how you do it: On the main menu, scroll all the way left to the "Settings" menu. Then select "System Settings." Then scroll to "Format Memory Stick" and press X. This is the PSP forum at Gametrailers -- http://forums.gametrailers.com/ -- which might help. Also the PSP forum at GameSpot -- http://forums.gamespot.com/ -- should keep you busy! Thanks to Ed Ellis for his research.
Update: ten months later I can see that this answer isn't actually very helpful. If you're experiencing a connection problem, you probably don't need to reformat your Memory Stick but learn how to work with your USB cable. Please see my article I Can't Get Music to Play on my Sony PSP for much better advice. :-) Also, a reader reports that he's had good success with a digital camera driver on his Windows 98 system and that by using it, he can indeed work with his Sony PSP again. Cool. I haven't tried it myself, but here's the link: PSP Win98 driver. Additional useful tutorials: • How to format your PSP memory stick
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Never miss another useful Q&A article again! Subscribe to AskDaveTaylor with Google Reader. the Sony PSP requires a high power USB port, to connect to your PC... this is the same as devices such as the Apple iPod. A high power USB port is typically found as part of your computer's motherboard, on the back of your computer. In some cases, USB ports on the front of your computer are high power, as well. Additionally, the PSP will not automatically recognize that it is plugged into a USB port. You must put the PSP in USB mode. To do this, go to the main PSP "Home" menu (press the "Home" button if you are currently in a game, and quit that game), scroll all the way to the left, then up to the "USB Connection" icon. press "X" to put your PSP into USB mode. WHen you're done, press "O" to take your PSP out of USB mode. If you have plugged your PSP into all of the USB ports on your computer, and are still not having any luck, you can purchase a high power USB hub from any electronics store (Fry's, Circuit City, Best Buy, etc.) for around $30. Posted by: Derick Bailey at July 6, 2005 3:17 PMHi my windows 98 se pc is seeing the psp as a device but tells me the drivers are not installed, when i let windows search for them it does not find them, also when i browse for them under program files it still does not find them. I am told that the file i need is a INI file but in the datel file folder none exist ???? Please help Did you ever work for a company called S.B.F ?? kIND REGARDS Posted by: scott flaxton at September 4, 2005 3:43 PMHi Scott. Sorry to hear of your hassles, but as far as I know, there are no correct PSP drivers for Windows 98. If I'm wrong, I'd love to have someone post a link on this discussion pointing to a download site for a clean, safe, virus-free, spyware-free driver! Posted by: Dave Taylor at September 5, 2005 5:00 AMMy Windows XP PC (notebook) does not recognize my new Sony PSP, too. My second table windows PC works fine. The notebook says, that has no drivers. Both are standars windows xp installation. Where can be problem? Posted by: Martin Mares at September 29, 2005 5:15 PMFor Windows 98, you have to install a standard Flash Disk driver. Do a Google search for Win98Driver.exe. -- L. James ------ My Sony PSP can't recognise when a USB cable is connected. I've plugged in the cable and PC but when I select the USB mode option, it comes up with the message CONNECT A USB CABLE, evn though the cable is clearly connected. It worked OK a few days ago and the cable and PC work fine with my friend's PSP. I'm asuming that my USB port is damaged but I wondered if there's sopmething else I've overlooked. Posted by: Graham at November 18, 2005 12:33 PMwhen i connect my psp my computer keeps says unknown device not recognized. what can i do about this can some plz email me about some thing i should do? Posted by: richard at November 23, 2005 6:21 PMWith regards to not having the drivers and the device being detected as malfunctioning in windows, I've found that the problem is strangely enough fixed by plugging it in through a "high powered USB hub" as per above. Windows can then suddenly access the device just fine. But connecting it directly to the motherboard even fails, weird.... (to a Dell Inspiron 1100). Posted by: Futo at December 21, 2005 1:53 PMwith my PSP, i've found that no matter what USB port it's in, it won't load correctly unless it's plugged into the power. if anyone is wondering, i'm running winXP pro SP2 Posted by: razmann at December 22, 2005 8:48 PMI had the same problem as some of the above. I am running Windows XP Pro SP2 and in the past my PSP was recognized. I started using a new USB Hub today and it got really screwy. I got the driver not found message and Windows recognized the PSP as an unknon device. I have found that if you connect the cable to the PSP, but not the computer then turn on USB Mode, then connect it to the computer, Windows recognizes the drive. It was weird that this would make a difference, but for me it worked. Hope this helped. Posted by: Rapt0r9 at December 26, 2005 10:32 PMThank you for this wonderful information! I just got a new PSP and I am not the type to sit down and read a handbook so I'm glad this webpage is here. Posted by: Melissa at December 28, 2005 2:20 PMI just bought a psp for myself and I also bought Datel's Max Media Manager in order to transfer mp3's onto my psp. I have connected a usb cable to the computer and psp both and have put the psp into usb mode and windows 98 still won't recognize my psp and I have no idea of what to do. Any suggestions? Posted by: Dylan at December 28, 2005 8:26 PMWhat Rapt0r9 explained absolutely works. Plugging the usb cable into the psp with the usb function on before plugging it to the computer port works just fine for me, when doing the opposite did not. Thanks! Posted by: Eric at January 13, 2006 12:07 AMP.S., Dave? Your answer didn't help at all. Posted by: Eric at January 13, 2006 12:08 AMYou're right, Eric. This was an answer I wrote before I owned a PSP. Now that I have one, I can see that this missed the boat, so I just added a pointer to a better answer to this same basic question. Ah well... :-) Posted by: Dave Taylor at January 13, 2006 12:30 AMMy pc says the drivers for this device are not installed. Posted by: Jay at January 18, 2006 8:33 PMwhen you have downloaded such a driver eg. Win98Driver.exe. how do you make it work. Posted by: Tom at January 25, 2006 10:23 AMI just got my psp and have bought a usb cable from joytech (tech pack w/memory for psp). I connect the usb to my psp and computer and put my psp on USB mode but my computer says there is an unknown file in each of my 4 ports! I've done everything youve said in this sight and nothing positive came out. I'm pretty sure my ports are fast enough (Dell Inspiron 6000). PLZ HELP! Posted by: king at March 5, 2006 5:56 PMAre you running Windows XP? Have you checked for viruses lately? Posted by: Dave Taylor at March 6, 2006 2:02 AMIts me again. Sorry, I forgot to tell u that i do have an XP and have no viruses on my computer. Posted by: king at March 6, 2006 2:23 PMI also forgot to tell u tht i have 2 computers. I tried to connect the usb cable to both the computers but it always says tht there is an unknown device (Both computers are running Windows XP). It's really weird and im really confused. Any suggestions? PS: sorry for the constant mail. I keep on forgetting to write all the important details. Posted by: king at March 6, 2006 6:17 PMI encountered this same issue today after having used my PSP for several months without issue. Because of the sudden introduction of the problem, I was able to take some simple troubleshooting measures and identified the problem as follows. I cannot guarantee that this is the case for all, but I suspect that it should be included for consideration for most. The PSP attempts to doc itself on the next available drive letter. Only problem is that the driver appears not to understand that virtual drive mappings are just as solid as physical drive mappings. For example, if you have C:, D: and E: drives dedicated to physical disk drives, then the PSP will attempt to load itself as drive F:, however if F: is already dedicated to a virtual mapping, the PSP will not show up. As soon as I removed the virtual mapping, I was back in business. Hope this helps. Posted by: Joss Rogers at March 10, 2006 4:23 PMI tried to do what Joss said but I wasn't quite sure how to do it. I tried to figure out a way to remove virtual mapping, but had no idea how to do that. Could you please explain to me how to do that. That could resolve my psp's usb problem. Posted by: king at March 12, 2006 3:19 PMwhenever i install my usb cord the menu says "unknown devise". Ive had this problem for quite a while. No one has helped. Please help me! Posted by: el cholo at April 12, 2006 11:03 PMhi my name is Sean,i formatted my psp,i connected my usb cable,i scrolde down to usb connection an pressd x an, and my computer still does not see it.can u please help me? Posted by: SEAN at April 23, 2006 3:06 AMhello, i own a psp and have windows 98 and can connect my psp to my comp with the usb cord. Win 98 does not have a flash memory driver dave(duh!)so you simply download one for maybe a thumb drive or a digital camera ad your rolling. p.s. dave doesent know what he's talking about you can use the psp with any usb port of any speed or power. Posted by: jayman at May 15, 2006 4:14 PMAh, a great example of the problem of blog entries living forever, even as the technology changes and even as new, better entries are added. Jayman, I didn't say that you could only use a specific speed of USB port, but it is true that the PSP is a USB 2.0 compliant device so your PC will likely complain if you plug it into an older USB 1 port. You can, of course, safely ignore that and proceed. However, the issue of whether the port needs to have "high" power or not is an interesting one. I have plugged my PSP into some ports just to get an error that indicates it wants to be plugged into the ports directly on the PC or Mac, so it's interesting that you seem to have difference experience. Perhaps your keyboard or other USB splitter is powered and you don't realize it? Finally, again, please pop back up to the article here and note that I have a bunch of links to newer, far more useful and valuable articles for people seeking assistance with their PSP. Thousands of people come to this site every day looking for Sony PSP help and just about everyone seems to find it. :-) Posted by: Dave Taylor at May 15, 2006 8:42 PMok well first thing first. i did all the basics, i suggest you check this first: format memory stick in psp, connect via usb mode, have 2.00+ update. Now if you did all of that and you get an error of "device malfunctioned" / "device not recognized" / "cannot copy file: bad filename or path" REPLACE THE USB CABLE WITH A NEW ONE. i bought a cheap usb cable for 5$ thinking it would get the job done and it had a faulty connection i guess. i connected a good usb cable and windows did its plug n play thing and it worked beautifully. you should get a message or two saying "PSP type A found" (something like that) / "your new device is ready to be used" after that there should be a removable drive in my computer that can accept files without errors and such. if you have anymore problems i dont know what to tell you. you must have windows xp, and if you already have it there is no need to mess around with your bios or drivers as i've heard floating around here. messing with your bios can leave you with a paper wieght computer and drivers are almost as bad as the registry to work with. cover the basics and it should work fine. Posted by: Steve at June 16, 2006 4:22 AMTHANK YOU Rapt0r9!!! It worked!!! That seems like such a stupid little step but that's all there is to it! (I have WindowsXP) connect the cable to the PSP, but not the computer then turn on USB Mode, then connect it to the computer, Windows recognizes the drive. Posted by: James J. at June 27, 2006 8:57 PMDave, how come if i save a higher quality vid/music recording, it does NOT play clearly on my psp? It's like there is voice overrun. If i just use the lower quality image/sound, it comes out better? Posted by: sandy at July 1, 2006 1:56 PMI had this very same problem. I am on Windows XP and my PSP would never be found in My Computer but it recognized it in device manager. I fixed it by going to the Device Manager, and if you were in the same boat as I was you'll see Generic Volume in the Storage volumes catagory. Right click Generic Volume and choose 'Scan for Hardware Changes' - as soon as I did that, I saw the PSP in My Compyter. Hope this is helpful! Posted by: Chris at October 4, 2006 4:32 PMyes. well ive tried all the things you said above and my computer says it doesnt recognize the usb device when i connect it to my computer. ive tried looking for drivers and everything. idk what to do. i have a gateway media center ocmputer with xp home edition running on it. could u please assist me? Posted by: david at October 10, 2006 9:31 PMi don't have a windows XP, i have windows millienieum and when i plug in my USB cable to the port and when i go tho windows media player to transfer my music, all it says is that there are no devices plugged in. it seems as though my PSP recongnizes it but my computer doesn't. how can i get my computer to recognize my PSP? Posted by: jamal smart at October 15, 2006 10:09 AMok i don't know if my last post got deleted or w/e. I just fixed mine heres what i did.. Hey, I Have windows milleninm edition and I plug in the USB cable in both parts, the computer and the PSP and my PSP still say's plug in USB cable,I just did!!!!!!!!!! Posted by: Samir J at November 11, 2006 10:12 PMOk everyone. If you plug your psp in and select usb mode on ur psp and your computer doesn't do anything this should help a bit. If you have played around with your drivers with daemon tools or something and your computer can't recognise your psp, try these steps to uninstall the driver and reinstall it (WARNING: I AM USING A TOSHIBA LAPTOP NOTEBOOK WHICH IS WITH MY SCHOOL NETWORK): 1. Click start, then control pannel. REMEMBER I AM USING A LAPTOP!! CHEERS GUYS, Tom :] Posted by: Tom at December 10, 2006 9:25 PMJoss was right but didn't reply to anyone on how to change the virtual drive. You can change the PSP drive let in Disk Management for XP/XP Professional users. This was a whole lot of chatting to solve something this easy! Posted by: God at December 12, 2006 9:50 PMwhenever i download any files they automatically try to open with windows media player. i tried to unzip the driver for the psp thing but it keeps opening up in media player. any ideas on how to correct this? thanks Posted by: harley at December 31, 2006 2:07 PMi just got a psp, i have windows XP, i connect the USB TO MY PSP AND COMPUTER THE PSP SAY'S,USB MODE MY COMPUTER FOUND HARDWARE THE ONLY BROPLEM IS I CANT FIND ANY FIELS IT SAY Sony PSP USB Device BUT I CANT FIND IT ANYWARE,THIS IS WIERD CAN SOME ONE TELL ME WHAT THE F**K IS GOING ON when i plug my psp in to the computer with a usb cable it says that windows could not recognise(sp?) the device. can somebody please help Posted by: ken at January 9, 2007 8:19 AMIve done everything u guys said!! And it still appears the message "USB Device not recognized"!!! HELP PLEASE Posted by: Luis at January 11, 2007 11:39 AMpsp driver at steven670@wetpaint.com Posted by: steven at January 18, 2007 8:50 AMHi, my computer has recongnised my PSP system and i have copied music (media player format) to the MUSIC folder. Problem is, it says 'WMA playback is not enabled'. What does this mean, when i open the system setting and enable WMA playback section on the PSP it trys to connect to the internet but never works.... Anyone know what to do? Posted by: Jack at February 9, 2007 9:23 AMJust aquirred a PSP and usb cable. Tried attaching it to my PC but as soon as I go to USB settings on PSP, the PC freezes. I have to switch off the PC and reboot. It hasn't got anything to do with both USB ports already being assigned to other hardware? Posted by: David at February 21, 2007 7:19 AMi'm having a problem with my psp not showing up in anything. when i plug my psp in, windows usually comes up with an options window like: play music with/play video with, copy music, copy video, and open folder and some other stuff i think. hi i am stupid and i deleted some .txt documents from my psp in the kd folder ..... my psp turns on now but shows nothing is there any way to get back into it and put the .txt files that i have backed up on my computer back to there spot? Posted by: Mark at March 5, 2007 2:10 PMthis is nightmare for me ok here we go i have windows xp, i connect my psp and it says found new hardware and i wait a couple of seconds and it then says hardware has been installed and is ready to be used, so i look in my computer and there is no removable disk drive. I have also tried the digital camera driver but once i have gone through the setup etc. where does it appear? P.S i also tried to see if i could uninstall the drive but its not in the list Posted by: jordan at March 11, 2007 3:48 AMActually a lot of times, it seems to be just the usb cable. I tried using my nice looking usb cable and can see the removable drive on my computer but cannot view any files. Then I switched to the cheezy looking usb cable that came with my generic usb card reader and it works great. I can see the files now. Try using a different usb cable. Posted by: FYI at March 17, 2007 4:28 AMin my dell labtop the USB connection is not reading,which have office xp . Posted by: SURIYE at March 22, 2007 5:26 PMif your computer wont read your psp just go to your device manager.Turn on your psp and go into usb mode. connect your usb cable. look for USB MASS STORAGE DEVICE or whatever your psp shows up as. right-click your USB MASS STORAGE DEVICE and choose properties. uninstall your drivers and disconnect your psp. reconnect your psp and go back into usb mode. this will reinstall your psp drivers. Go into my computer and your psp should be there! it should work for most of you. Posted by: Nuts Murphy at March 26, 2007 11:08 AMok my problem is i connect my psp to my computer but nothing happens. on te psp it says usb mode but on my computer nothing happens no new device found, nothing in the device manager it dosent do anything as if i never connected my psp to my pc and i tried every solution that was posted here non worked so can anyone plz plz plz help me i have a compaq presario c300 notebook with windows xp professional sp2 my psp version is 3.10 Posted by: Abed at March 28, 2007 9:23 AMMy Windows PC does not recognize my new Sony PSP when I plug in the USB cable. It worked OK a few days ago. SIMPLE SOLUTION: Connect the cable to the PSP, but not the computer!!. Then turn on USB Mode, then connect it to the computer, Windows recognizes the drive. That´s all Posted by: Ariel at March 30, 2007 9:29 PMhello. when i plug my psp,camera,etc. into my computer, the little pop-up thing that prompts you to pick a choice doesn't come up. is there a way i can get it back up? Posted by: hi at April 14, 2007 7:53 AMOn Max Media Manager It wont detect my PSP I dont know what to do Posted by: Terrell Clyburn at April 16, 2007 7:52 PMthis answer helped me a while back and I cant get it now because it isnt here but i cant get my pc to see my psp and it is connected. Another site ttold me to format my memory stick and i didnow all my stuff is gone i just need to know how to get my cpu to see tht my psp is connected PLZZ HELPME !!!!!!!!!! ok.. when i plug in my psp via usb, it says device malfuntunctioned and it says device not reconized.. and then one time after repeatedly trying to get it to work, and trouble shoot failed, it reconized it then wouldnt let me click on it.. and now its not working!!!!!!!!!!!!!!!!!!!!!!!! help me please!! Posted by: mike at May 21, 2007 7:36 PMFirst of when i connect the usb connection the folder that says removable disk isn't there and secondly when it was there i erased the other folder that says psp that appears after you put removable disk,PLEASE HELP ME WITH MY PROBLEM!!!!! Posted by: naruto23 at May 28, 2007 6:47 PMwhen i connect the usb cable the removable disk folder isn't there and to mix it up when i did have the removable disk folder i erased the psp folder by mistake SO PLEASE HELP ME!!! Posted by: naruto23 at May 28, 2007 7:00 PMHi, folks! I just bought a PSP recently because of a new tennis game coming out soon. There is a demo available, and I'd love to be able to try it...except I can't get my PSP and usb cable to work together. When I plug them all in, the computer said found new hardware, then said it was installed and I opened My computer to see a removable disk(E:) pop up....so I click it and then it said please insert disk. Did I do something wrong?? It wont let me open the folder even though im all connected...help!! Posted by: Tyler at July 7, 2007 9:53 AMi plug my psp in to the computer and it works fine then when i go to get the files up i keeps of saying plug in hard drive
I hope someone can help me out here. hi ok i just bought a psp and MAX MEDIA MANAGER PRO i connect the usb cable to the psp i go to usb connection and the psp says usb mode but the computer says a unknown device attached and i dont know what to do i got windows xp can someone please help. Posted by: Emmanuel at September 1, 2007 2:35 PMHey, a few months ago I searched for hours and hours looking for a PSP driver for Windows 98, then I uploaded it to Rapidshare.com for everyone here to download. Thanks! :D Posted by: Wario at September 17, 2007 2:18 AMHi i have a PSP, i formated it, and now it says no drivers installed for this device, what do i do? Posted by: Roy at November 3, 2007 7:02 PMhi, i just bought the new star wars edition psp as with a USB cable. my problem is that when i go to put the PSP in USB mode, it says connect USB. so i connect the cable and on my computer it says there is a malfunction on the device connected to the USB. after that, on the PSP it says to turn the USB charge off. i do and it still says there is a malfunction. what do i do? Posted by: alfredo at November 18, 2007 2:07 AMyea i got a psp also and it detects it but says its not recognized i did everything i could possibly do that was supposed here, everything , still doesnt seem to work... :( kinda depressing Posted by: Jl3LAZE at November 19, 2007 1:17 AMthis doesnt work every time i tried to connect it but it says a connection error Posted by: sammy at December 1, 2007 10:16 PMwhen i plug in my psp it does not show up on my Windows XP Home edition and wen i goto click the usb icon it looks like it frose then my psp turns off what do i do???????????????? if u have any suggestions contact my email dark_neo_7@hotmail.com BLOW INTO UR USB AND UR PSP connection. THis reminds me of the old nintento games but hey it worked. Posted by: lol at January 20, 2008 9:21 PMOk, i was having the"Device not recognized" problem aswell but after reading steve's reply about using a different cord i went ahead and tried that first. (i was using a basic cord i got with it from Joytech so i just found some cheap generic walmart one i already had), plugged it in and a few seconds later it was working. Posted by: Chris at February 5, 2008 10:49 PMi put it into the usb port and note happends i put it on usb mode and stuff ... on my dads laptop it works its the new laptop thats out ... can you help ?? Posted by: Connor at February 24, 2008 8:48 AMmy pc can only read 990kb of my psp 4gb memory card Posted by: keith318 at February 26, 2008 7:12 AMI did everything to setup the connection... i already have a psp but my mom knocked it down the memory stick flew out then she didnt know wat it was so she drew it away den i got it, wet dried it up the psp read it but the computer does not reconize it PLZ HELP!!!!!!!!!!!!!! Posted by: lerry estupinan at March 7, 2008 6:21 AMmy psp says please wait when ever i plug the usb cord in and i wait forever and still says it an hour later hello I just got a PSP from one of my friends and I went to the USB place it said to plug it in and i did but it keeps saying Please Wait... I AM SO ANGRY i just got a laptop that has windos vista and every time i plug my psp in to it it says not reckanized (i now i cant spell)im not sure how to fix that??????????help me Posted by: sam at April 8, 2008 1:32 PMMy PC detects my PSP but when you browse the removable disk drive a different menu with different folders appears. There is no ISO folder, the usual menu when your pc detects your PSP does not appear but instead folders with different file names appears. I deleted this menus and when I restarted my PSP it does not open blank screen no voice! Did I broke my PSP?What Should I do? Thank you very much.... Posted by: MYK at April 20, 2008 9:43 PMokay i have a problem with my psp usb too it says please wait when i plug it in so i wait.......still nothing.i have tryed every thing wat should i do? and yes i have usb 2.0 and my ms is real. i think its my psp cuz i tryed several computers and several usb cables also Posted by: eli at April 28, 2008 4:44 PMHelp!!! i have the same problem -- i plug in my psp but it just tells me to keep waiting... waited over an hour and still nothing. tried all the different usb slots on my laptop and still nothing. and my usb cable is fine. tried using it for other things and it works. also when i unplugged the usb cable to move it to a different usb slot, my psp said to plug it into a usb port then asks me to wait then nothing again!!1 its so frustrating! pls help I have a lot to say, but ...
I do have a comment, now that you mention it!
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