Free tech support / small logo


How to use Google Gmail labels as folders?

I'm still trying to wrap my brain around how Google forces you to interact with your email when you're using Gmail and really miss folders. Can I emulate the same sort of auto-filing of messages with the "labels" feature so that messages from a specific mailing list never show up in my inbox at all?


Dave's Answer:

You are not the first person to wonder why Gmail, for all its power, lacks the flexibility to let you deal with email the way you want. It's a classic interface problem, actually, revolving around what I've always phrased as "adapt the interface for the user, don't force the user to adapt for the interface".

However, the Gmail team appears to have a different perspective, and, well, it's not like we're paying a lot of money for the service. So. (another feature of Gmail, the discussion threading, causes great stress for people too, as exhaustively chronicled in the comments following this article: how do I disable or turn off message threading in Gmail?)

I have been digging into labels, albeit slowly, and have figured out how you can accomplish what you want, a virtual message folder that accumulates all email that matches a specific pattern or characteristic. Key to realize is that every message you have in Gmail is in your "Archive" (called "All Messages" in some places too).

To make this as easy as possible, start by viewing a message that meets the criteria you want to use for filtering. Then click on Settings on the top right of the Gmail window. You'll see a set of options like this:

Google Gmail: Settings: General tab selected

Choose the Filters tab, and at the bottom of that window you'll see "Create a new filter". Click on that. Now you get to the most complicated step of the process, the search criteria you want for your new filter:

Google Gmail: Settings: Filter search criteria

I'm going to create this filter to automatically archive email from Twitter announcing someone new is following me (aside: you can follow me too. Just go to my Twitter page and click on "Follow"). These messages have a subject like "Glenn Gillen is now following you on Twitter!" so I'll use the pattern match of "is now following you on Twitter".

Very useful tip here is to use the "Test Search" button to ensure that you match the messages you want and skip those you don't want. Once you get things "just so", click on Next Step. Here's what you see:

Google Gmail: Settings: Filter: Action

Notice how I've filled things in here! There are two options I've selected to get the "automatically filtered into folders" action: "Skip the Inbox(Archive it)" and "Apply the label" followed by selecting the relevant label, in this case "Twitter".

That's all there is to the process. Now just finalize and save the filter by clicking on "Create Filter" and all messages that match the specified criterion or criteria will be moved into the "label" folder and the archive, but not appear in your inbox.

Now the only downside with this strategy is that Gmail doesn't make it obvious when you get new messages that fall into a specific label categorization. As you can see below, there's a numeric count indicating how many messages with that label are unread and non-zero results produce bold entries, but, still, you need to pay attention if you want to be on top of the auto-filtered messages without them appearing in your inbox!

Google Gmail: Labels with New Message Counts

I hope that'll help you get more benefit from Gmail!









Subscribe!
Never miss another Q&A article! Click to subscribe: Add to Google Reader Add to My Yahoo! Subscribe in NewsGator RDF XML
Comments

thanks! this was what i have been searching for. nobody seems to instruct how to filter folders.

Posted by: Kori at December 27, 2010 11:35 AM

Thanks! This is the only place that I've found on the internet, including Google's own documentation, that describes how to use filters to sort content and hide it.

Google seems to be very proud of their idea to tag metadata with folders. It's a solution that's optimized for searching, I agree, but they have ignored the few advantages of folders, including hiding data. I wonder if they have left off the description of this important use of filtering and labels on purpose...

Posted by: Mark Chackerian at February 1, 2011 11:40 AM

Great! Very useful-thanks so much.

Posted by: curiouser at July 19, 2011 10:46 PM

I have something to say, now that you mention it, but ...
Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you for all your efforts on this Web site by buying you a cup of coffee!

I do have a comment, now that you mention it!











Remember personal info?


Please note that I will never send you any unsolicited email. Ever.

While I'm at it, please note that by submitting a question or comment you're agreeing to my terms of service, which are: you relinquish any subsequent rights of ownership to your material by submitting it on this site.









Recent Entries


Search
I Need Help!
Need Help? Ask Dave Taylor!


© 2002 - 2012 by Dave Taylor. All Rights Reserved.

Note: This web site is for the purpose of disseminating information for educational purposes, free of charge, for the benefit of all visitors. We take great care to provide quality information. However, we do not guarantee, and accept no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this web site or on any linked site.

[whiteboard marker tray]
"Ask Dave Taylor®" is a registered trademark of Intuitive Systems, LLC.