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How can I test my Internet connectivity bandwidth speed?

I'm skeptical of my Internet provider. They claim that I have a turbo high speed Internet connection and as far as I can tell, it's just as slow as the connection I use at school. That's bogus. How do I tell or test my actual connection speed so I can know whether I have a good deal or whether they're just lying to me?


Dave's Answer:

So skeptical! If your ISP is offering you "turbo" connectivity, then surely it's true?!

It probably isn't and, yes, don't call me Shirley.

More seriously, there are ways to test your Internet connectivity, as I'll show you in a second, but before we do I feel obligated to point out that it's like water in a plumbing system: you can have a really big pipe along the way, but ultimately the speed of the water coming out of the tap is defined by the slowest, smallest channel through which it travels, not the fastest. So even if your Internet provider offered ultra-high speed fiber connectivity, odds are good that your favorite sites will still seem to be stuck with fairly similar performance.

Then again, like plumbing (hey, be glad I'm not talking about little data cars on the Information Superhighway!), every step you take to speed up the flow is good and offers some benefit, so even if it doesn't make everything lightening fast, it's all going to help in all but the most extreme cases.

There are a number of different Web-based speed tests you can run for free on your computer, but, again, they'll show end-to-end performance from your computer to their server. If your favorite site is out of Ice Station Zebra in the Arctic Sea, well, a test of your connectivity with Dallas, Texas isn't going to offer a good comparison.

One of the most popular is from an ISP called Speakeasy, conveniently called the Speakeasy Speed Test...

speakeasy internet speed test 1

First step is to pick one of their servers for the test. You can either pick one that's close - which should have the best performance - or one that's far away (or in the city where they host the site you most frequently visit). I'm actually at a Starbucks in Southern California as I run this test, so I'll pick Washington DC to maximize the distance. To do that, I click on "Washington DC" and it immediately starts running its test suite...

speakeasy internet speed test 2

The program drops some test files on your computer (and removes them when it's done, no worries) and after just a few seconds of prep, starts the download test:

speakeasy internet speed test 3

Once it's done with the download test, it'll immediately switch to testing the upload speed:

speakeasy internet speed test 4

When done, it'll present you with both download and upload performance numbers:

speakeasy internet speed test 5

Run the test a couple of times - the results often vary by 10% or more.

Now, armed with those numbers you can talk with your ISP and find out if you're seeing the performance they've been promising they'd deliver.

As a side note, it's unusual to see upload and download speeds being so similar. Usually you'll see a more asymmetric result, where your download is 2x, 3x or even faster than your upload speed. The good news is that most of us upload a lot less than we download...


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Comments (1) · Add Comment

I'm sometimes suspicious of my provider too.

At my last apartment I had crummy 3Mb DSL but never had any complaints about speed. Those various speed test websites showed about 3Mb/s and I had no problems watching videos.

Now I have fancy-pants cable internet rated at 12Mb/s and the speed testers all show about 12Mb/s. So why can't I watch Youtube, Hulu, or Adultswim without having to re-buffer every 10 seconds?

I sometimes wonder if ISP's give special treatment to those speed test websites.

This is just an intermittant problem but it still stucks. If the "plumbing blockage" were anywhere but my own ISP I would have had the same problem with my old, slower provider.

Posted by: Dan at March 31, 2011 7:23 PM
Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you for all your efforts on this Web site by buying you a cup of coffee!

I do have a comment, now that you mention it!











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