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How do I reset my MacBook Mac OS X account password?

I feel like a total chump: a few months ago I changed all my system passwords to ensure my girlfriend didn't mess with things (we were fighting a lot, we're no longer seeing each other). Not a problem on my iMac or Mac Mini, but on my MacBook Air that I promptly slipped into the closet anyway? I have no idea what the password is and can't log in to use it any more! How do I reset my account password in Mac OS X Snow Leopard on my MacBook Air??


Dave's Answer:

Sounds pretty exciting -- though not in a good way -- when you have to change all your system passwords to ensure your girlfriend doesn't mess everything up! It is, however, all too easy to decide you want to be extra secure and then end up forgetting your password.

As the cliche goes, I have good news and bad news. The good news is that it's pretty straightforward to reset your password on a Mac OS X system if you have an install disk handy, but the bad news is that even if you reset that password, you can't regain access to your Keychain (where all your other system and access passwords are stored) without remembering the password. The best you can do is start over and reenter your passwords in a new keychain.

But I'm getting ahead of myself. Let's start with the password reset...

You'll need to restart your computer with the Snow Leopard (or Leopard) Mac OS X install DVD in the drive. When you do, it'll ask you for a language preference, then the next screen should look like this:

mac os x leopard installer

Don't worry, you don't have to go any further and risk overwriting all your precious data. Instead, notice on the top that various menus have shown up. What you want to do is look at the Utilities menu:

mac reset password utilities

Choose "Reset Password..." as you can see in the photo above. Now you'll see the installer replaced by the password reset utility, which starts out looking like this:

mac reset password select disk

It doesn't automatically select your hard drive on your computer, so you'll need to click on it, then the "select user" won't say "no available users":

mac reset password select user

Pick the user account you want to reset (in this case, I reset "taylor"), then type in the new password twice and click "Save"....

mac password reset password saved

That's what you want. Notice the warning about the Keychain password: changing the account password won't also change the Keychain password. If you don't remember that password, you'll have to start over, as I said earlier.

Anyway, click on "OK" and you'll need to quit the Reset Password application:

mac reset password quit

Then you're back in the installer. You'll need to quit that too:

mac password reset quit installer

Finally, it'll ask if you really want to quit and restart, which you do:

mac password reset sure quit installed

Choose "Reset" and your system will restart and you should be able to get into your system and be good to go.

Now, in terms of the Keychain problem, what you'll need to do is just create a new Keychain, which is one of the options that the Mac OS X system will give you when you log in to your account and your password doesn't correctly unlock the Keychain. Now you're done.

Next time, by the way, consider changing your door lock and skipping the computer bit. :-)









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Comments

If you then reset the password through system preferences it will reset the keychain password. Instead of going thought the hassle of reseting it in keychain preferences

Posted by: Eric R at September 11, 2010 3:23 PM

I was also trying to do this today but for some reason when I got to the step shown in your third screen grab the only choice was the Install disk (my Macintosh HD didn't appear). Any ideas why that might be?

Posted by: sophiasian at September 26, 2010 8:01 PM

I have something to say, now that you mention it, but ...
Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you for all your efforts on this Web site by buying you a cup of coffee!

I do have a comment, now that you mention it!











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