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How do I install a trusted root certificate on my Mac?I keep getting errors about not being able to establish a secure connection with my mail server in Entourage because of a bad root certificate. My ISP has sent me the necessary "trusted root certificate" file, but I have no idea how to install it. Help! I know just what you mean because I also use an SSL connection to securely access my mail server, keeping things quite a bit more secure on an open wireless wifi network. For a long while I was also getting the error I bet you get: ![]() It turns out that Microsoft has some pretty decent instructions on how to install the certificate that you've gotten from your ISP here: install a trusted cert, but I'll summarize here too! You first step is to save the certificate to the desktop and double-click on it. It'll launch the Keychain Access application and show you the following dialog box: ![]() Now you'll want to click on the "Keychain" pop-up menu and select "X509 Anchors": ![]() Now click "OK" and enter your administrative password when it prompts you: ![]() That should do the trick. You can verify your certificate's installed properly by going to Applications --> Microsoft Office 2004 --> Office and launching "Microsoft Cert Manager". Choose "Apple Trusted Root Certificate Authorities" and then find your new certificate. Double-click it and you should see what I see here: ![]() That all there is to it. Quit and restart Entourage and you should be clear of that pesky error message forever, or at least until the certificate expires!
Categorized:
Mac OS X Help
(Article 7570,
Written by Dave Taylor)
Tagged: entourage, microsoft office, root certificates, security Previous: How do I register my phone number with the Do Not Call registry? Next: How do I chop out a segment of an mp3 audio file? Subscribe!
Hello! Hi, My name is Kasey, I'm 20 years old, and am currently residing in Manhattan, KS. I would like to get on Myspace.com, to basically keep in touch with the outside world, because we don't leave center much. (I am in job corps) I understand the steps of the procedure outlined above on installing root certificates. However, the first step seems to not be doable; "You first step is to save the certificate to the desktop and double-click on it. It'll launch the Keychain Access application and show you the following dialog box:" How do I actually find the #$%@ certificate to save it? All I get is the "unable to establish . . . " message box, but no certificate. Posted by: Gordon Antonello at November 21, 2007 1:40 AMTo save the root certificate to your desktop, click on "Show Certificate" then Option+Drag the certificate icon to the desktop. Posted by: Gavin Anderson at December 17, 2007 7:02 PMSomeone forgot Step 2: Where is The Root Certificate to save? Step 1: Get error box requesting root cert. lolwtf Posted by: dude at June 24, 2008 11:49 AMWhere do I get the digital root certificate? Posted by: Dave at February 3, 2010 9:06 AMWhere do you get the digital root certificate at? Posted by: Dave at March 21, 2010 9:27 PMHello Dave, Why the pop-up menu doesn't have X509Anchors? Posted by: della at October 26, 2010 5:27 AMI have something to say, now that you mention it, but ...
I do have a comment, now that you mention it!
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