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How do I erase and reformat an Apple Time Capsule?

I just completely reformatted and restored my laptop and am now hitting the error "This backup is too large for the backup volume. The backup requires 95.9 GB but only 63.2 are available" when I try to use Time Machine to back up to my Apple Time Capsule network backup device. This stinks: I need to be able to keep backing things up!

I talked with a few people and they suggest that the easiest solution is to wipe the Time Capsule drive and start over. How do I do that?


Dave's Answer:

In a curious twist of fate, this question came in just as I too was seeing the same problem, having recently upgraded the hard drive in my MacBook Pro to a huge 500GB device. My Time Capsule is also a 500GB drive (yeah, it's too small! That's a separate issue) and out of nowhere Time Machine stopped backing up and kept complaining that it needed a bigger space for its incremental than I had available.

Apparently while it deletes older backups to keep things in rotation, if you have big enough blocks, it can get into a situation where it's "stuck" and can't succeed at backing up the current increment. Not so good, and it's also not so good that Apple just leaves us hanging out to dry with no user-friendly path to solve the problem. For example, if it prompted me with "Backup device has insufficient space for normal operation. If you delete all of your hourly incremental backups for this system, however, I can proceed. Would you like to do that?"

Instead we need to do it ourselves. And here's how you do that...

You need to start with Applications --> Utilities --> Airport Utility. It should launch and immediately find your Time Capsule:

airport utility main view

As you can see, mine is called "Time Tunnel" (a nod to a cheesy old TV show, if you must know). Click on "Manual Setup" on the bottom and you'll find that there's a ton you can configure from here:

airport utility manual setup

That gives you a summary of the device. What you want to do is click on "Disks" on the top bar. Now you'll see what's going on with your disk:

airport utility manual setup disks

As usual, you don't get access to the full size of the drive. In this case, my 500GB Time Capsule only gives me 465.8GB of actual usable space. I'm ready to proceed with the digital guillotine so I click on "Erase..." to proceed.

airport utility manual setup disks erase

It asks me if I really want to do this, really want to delete all of my old backup data. I do, but I don't want to rename the device (this is the internal name: notice that "Time Tunnel" shows up on other screenshots).

I can use the quick erase if I'm going to reuse it, but if you're selling it or are otherwise concerned about the recoverability of backup data, there are some other erase options you can pick:

airport utility manual setup disks erase security

I suggest "Quick Erase" as the others are pretty darn slow, like overnight slow, and if you don't need to worry about it, well, why spend the time?

Once you're ready, click on "Erase..." again and you'll have yet another chance to change your mind:

airport utility manual setup disks erase confirm

Since I didn't disconnect myself, the device thinks I'm still connected to it, so I now see:

airport time capsule shut down

No worries, that's what I want to have happen. Click "OK".

Meanwhile, back in the Airport Utility window, you should see a progress bar:

airport utility secure erase status

Once that erase process is done, it'll restart the device and when you go back to "Disks" in Airport Utility, you should now see that all of the disk space is available:

airport utility time capsule erased

Start new backups - but as with all first-time backups, connect via Ethernet for best performance, not wifi!! - and after a few hours you should be good to go.

Hope that helps. Next up for me? How to upgrade the drive inside my Time Machine...



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Comments

Dave,

We bought a used unit and tripped right into this situation. Can't thank you enough for taking the tim to produce this clear and concise guide.

Posted by: Jim Reinis at September 14, 2009 9:17 PM

I just purchased a 2TB Time Capsule. I already had a 500MB one and was backing up 3 systems on that 500MB Time Capsule. 1 MacBook Pro, 1 MacBook Air and a Mac desktop. I was running out of space and therefore decided to invest in the 2TB.

The idea is that I want to back up the MacBooks on the existing 500MB Capsule and the Mac Desktop on the new 2TB (Movies, pictures, music etc. etc. etc.)

All went well and I now have this successfully set up.

Here is the question though: The 500MB drive still shows the backup image of the Mac which I have moved to the 2TB drive. How do I remove this backup image off of the 500MB Time Capsule without removing the other 2 backup images?

Posted by: Henri at September 15, 2009 1:34 PM

I have a lot to say, but ...
Starbucks coffee cup I have a lot to say, and questions of my own for that matter, but most of all I'd like to say thank you for all your efforts on this Web site by buying you a chai!

I do have a comment, now that you mention it!











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