How to cancel a Paypal subscription payment?
I just noticed that I'm being billed every month on Paypal for something I canceled a while back. I contacted the company and they're going to refund my charges but they said that I need to go and cancel the Paypal subscription payment. How do I do that?
I'm a longtime fan of Paypal, actually, and have been involved with the company as a customer since before they bought X.com and were about a dozen very hard working employees in a tiny upstairs office on University Avenue. But that's another story!
My use of Paypal runs the gamut too, from buying to selling, sending payment invoices to running credit cards directly through my Paypal Here gizmo hooked up to my iPhone. As part of that, I've both set up others with recurring payment subscriptions and set up payments of my own on a subscription basis.
In fact, my dad blog GoFatherhood! is hosted with Hostgator and I recently hit a similar problem with a subscription: I'd somehow ended up with two so I was double-paying my bills. Not good. But it did give me a great excuse to go through the steps needed to cancel a Paypal subscription payment.
The trick, I learned, was to find the errant transaction on your transaction history. That makes it all a ton easier. On mine, for example, I found this on the Recent Transaction Log:
Yup, that's the subscription I needed to cancel, $59.70 twice a year is not as good a deal when you're inadvertently paying it four times a year!
To find and cancel the subscription click on "Details". Lots more detail shows up, including the vital confirmation that it is indeed a recurring payment:
Scroll down to the bottom of this same page and you'll see where you can change which of your addresses is associated with this subscription. Helpful to remember. But what we want is to cancel the subscription entirely...
You can see that there are three buttons. We want "Cancel Subscription", so click on it.
Why yes, you are. Click on "Cancel Subscription" a second time and you're done:
So that's how you cancel a Paypal subscription as a subscriber. As far as I have been able to ascertain, there's no way for the recipient to cancel a subscription, so it's up to you to ensure that each and every one of your subscriptions is correct, accurate, and on the schedule you expect.
Hope that's helpful!
More Useful Computer and Internet Basics Articles:
✔ How do I blur my house on Google Maps Street View?
I was poking around on Google Maps looking at satellite views of my neighborhood and when I switched to street view, was upset...✔ Create a custom vanity URL for Kickstarter?
I was reading some updates on Twitter and saw someone had posted a URL that would let me see what projects they'd backed...✔ Export or Save Subscription List from Google Reader?
Just heard that Google Reader is going away this summer. That stinks! How am I supposed to read my RSS feeds? More importantly,...✔ Shrink or Reduce a Photo File Size on Mac?
I'm trying to upload some photos to a social media site and it's complaining that they're too big. They are, as they come...✔ Can I organize my Yahoo Mail with folders?
I've been on Yahoo Mail for years and while most of my friends are now on Gmail or their own Web-based email programs,...
Let's stay in touch!
Sign up for my weekly AskDaveTaylor Newsletter and you'll receive even more tech and gadget help right to your inbox, along with exclusive news and industry updates. It's good stuff. I promise!
I do have a comment, now that you mention it!
Check This Out Too...
Look for Answers
All Our Categories
Apple iPad Help
Articles and Reviews
Auctions and Online Shopping
Blogs and Blogging
Building Web Site Traffic
Business and Management
Computer and Internet Basics
d) None of the Above
Google Gmail Help
Google Plus Help
Industry News and Trade Shows
iPhone and Cell Phone Help
iPod, Sony PSP and MP3 Player Help
Kindle Fire Help
Mac OS X Help
Pay Per Click (PPC) Advertising
Search Engine Optimization (SEO)
Shell Script Programming
Tech Support Video Help
The Writing Business
Twitter, LinkedIn and Social Network Help
Unix and Linux Help
Video Game Tips and Help
Windows PC Help
Find Me on Google+
ADT on G+