How do I tell Internet Explorer to trust a security certificate?

I'm a little suspicious as to why the browser is hitting something under SSL "up every time I go on the Internet." I can surf the web all day and never encounter an SSL page, let alone the same site. Did the original user happen to bookmark their default home page under SSL? I'd try Dave's suggestion, and also do a little checking on why your browser is visiting that site each session.

Excellent advice, Stewart. Thanks.

I'm having a similar problem, so I tried to go into Internet Options like you said...only to find that I don't even have an "Untrusted Publishers" tab (and yes I used the arrows to scroll all the way over)! Any suggestions? I'm using Win98SE w/ IE6...

Another place where you might find this information is in Tools -> Internet Options, then the button Publishers. On my version of Microsoft Internet Explorer (6.0.2900/SP2) I have three tabs on the resultant window: Trusted Root Certification Authorities, Trusted Publishers and Untrusted Publishers.

I been having this problem with my windows me I tried your method along with other methods to get rid of this problem but still have the message come up, I viewed the certificate and followed those instructions I removed untrusted publishers as you advised but still get the same thing:Information you exchange from this site cannot be viewed or changed by others. However, there is a problem with this sites security certificate. is there something else I can do?

Removing these certificates will not fix the problem described above!

Users should NOT remove the two certificates listed under Untrusted Publishers. These certificates were accidentally issued by a CA to someone claiming to be Microsoft.

MORE INFO:
http://www.infoworld.com/articles/hn/xml/01/03/22/010322hnmicroversign.html
http://www.verisign.com/support/advisories/authenticodefraud.html
http://www.microsoft.com/technet/security/bulletin/MS01-017.mspx

Like Kristine I am on Windows98se / IE6. I too don't have an `Untrusted Publishers' tab. However, following Dave's suggestion of Tools -> Internet Options -> Publishers brings up a window on its' own that is headed `authenticode(tm) Securty Technology'. In that window there are NO tabs at all. Just two lines in a box that is headed `Trusted Publishers and Issuers of Credentials' - can anybody throw any light as to how I find/get rid of untrusted publishers?

This alert " Information you exchange with this site cannot be viewed , ect." will pop up on your internet explorer browser if your system clock is not set properly

Carm-z and his incorrect time in the system clock tip did the job in my case.
Thanks for that!

yes, the incorrect system time & date worked for me as well. thanks carm-z!

Dave ... I'm a little confused ... also I am in the transitional phase of searching for a newer computer ... in the meantime I'm using IE v 5.1.7 for Mac and running Mac OS 9.2.2

How do 'Security Certificates' get added to and /or installed onto ones browser?

How do I verify that the certifcates currently listed are actually legitimate, it seems like there are a lot more certificates listed now than when I first installed IE?

Do I WANT new certificates to be issued?

Is it wise to 'reset to defaults' in the security certificates pane, and then set a password?

I think it's irresponsible for Dave to keep this article still up on the web. It is clearly bad advice to remove those two certificates since they fix this problem:
http://www.microsoft.com/technet/security/bulletin/ms01-017.mspx

You're absolutely right, Chris. I have updated my article to encourage people to go and read that tech note from Microsoft. Thanks for the tip!

Kudos on your site.
You helped me stop the security error message.

Meanwhile, how do you get rid of these blasted certificate warnings?

I get about 4 just accessing Ebay. This is a new development because it didn't happen a few days ago. I suspect an 'update'.

"Security Alert - The Security certificate has valid name matching the name of the page you are trying to view"

Why do i get this message when I'm opening the MSN messenger? However, opening my hotmail email account is not a problem, I just can't use msn for chatting.

Thanks for your help,
Gemma

question? what is this .asx means? mostly all the radio guide station on media player i cannot connect or play that particular sites. how do i setup the settings on my media player? can anyone help me on this? thanks

I'm using Windows Vista Home Premium Edition. I'm getting the security certificate error for Hotmail. I can't check my mail. HELP!

I am having the same problem as the person above - I can't log into yahoo.com to check my email!!! I'm also using Windows Vista (which I didn't install, it came with this new laptop).

Change your system clock to synch with windows.com (it's in the dropdown). That stopped this issue for me, and it's the only thing that did. No permissions alterations, or anything else I tried had any effect.

ONCE REAL WAY TO TELL INTERNET EXPLORER TO TRUST A SECURITY CERTIFICATE (If the site is one that you trust. Like an internal website)....

I kept getting this problem while accessing our HP Printer via our intranet. To fix it, I did the following:

add it to your trusted sites.
Tools > Internet Options > Security tab > Choose "trusted Sites" > click "sites..." button > type in site and click "Add"

Next, set a custom level of security for all trusted sites by choosing "Custom level..." then set "Display Mixed Content" to "Enable" in the "Miscellaneous" section.

I am on Windows Vista and I cant seem to open my Hotmail account and my Yahoo mail account because this message always shows up about Certificate Errors:

This organization's certificate has been revoked.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.

I HAVE TRIED EVERYTHING!!!! AND STILL CAN NOT ACCESS PAY PAL WITHOUT THE "THIS CERTIFICATE HAS BEEN REVOKED" POPPING UP I WAS EVEN AND IDIOT AND DELETED THE MICROSOFT THINGS I APPARENTLY WAS NOT SUPPOSED TO DELETE HELP!!

So once you delete those to "untrusted" Microsoft certificates, how can you get them back?

BTW, what fixed my problem with the certificates was fixing the time and date on my computer. The date was somehow inadvertantly changed from 2007 to 2002 so the computer was seeing all of the certificated as expired.

Yes, also same as above...look at you date and time...mine also read 2002 instead of 2007. This fixed the certificate problem. Thanks for everybody's help!

setting the clock right worked for me. i am using internet explorer 6.............

I have the same problem. New computer, vista. Windows says that hotmail does not have avalid certificate. The date and time seems not to be the problem. Have looked at the certificate box, as you said, Dave...(this is a spanish version, but has the same features you describe). should i just wipe the whole thing and reinstall windows?

OK, after trying everything here and everything I could find through Google...nothing works at my bank or ebay or pay pal.

It is a bug in IE so what do we do. I'd like to kill IE but I'd have to kill my computer too...and I need that. SO the answer is apparently...use firefox?

And bend over for Bill Gates?

i am having trouble accesing to orkut.although I
ignored the warnings and created my account on orkut i am unable to finish editing my profile
and whenever I try to see a forum on orkut a page
is displayed telling me to complete my profile so
i am always back to where i started .Can anyone offer a solution to this problem?

The date and time setting worked for me. Thanks

YAAAAY! Thanks for the comments by readers! I, too, was getting a security certificate message that was problematic. Reset the date and time on my computer, and voila! security messages have vanished!

i am having problem with internet explorer
if i try to open orkut it works but after some time its not working

Hi dave i am having problems accessing my hotmail account when i sign in it just comes up with certificate error: Navigation Blocked

There is a problem with this websites security certificate it is just hotmail every thing else is ok. I tryed your suggestion about content tab but it will not let me remove them. It might be a problem with hotmail what do you think?

Hello All,

I have a question about Webmail.

When I users go to access the Webmail, it brings up a 'There is a problem with this website's security certificate.'

My boss has asked me to remove that screen, so all our users see is the Webmail sign in screen only.

Thanks. :-)

Lena

your imformation is very usefull for me thank u

READ THIS!! Try installing AVG anti-virus. Even the free version will fix it. If you don't want to do that another alternative is to use Firefox. Both of these worked for me. Hope it helps.

Dave, I was hoping you could help on this really security alert that keeps on coming up every time I go on the Internet. The alert states the following:
The current web page is trying to open a site in your trusted sites list. do you want to allow this?
Current site: www.msn.com
Trusted site: about:blank
I would be very grateful if you could help stop this security alert from appearing in future.I had an XP windows

so Mr. Dave any other possible solution for this
beacuse in my case of IE-6 it is showing to me two warnings :
the name of the certificate is invalid or doesnot match the name of the site

I have any problem about my e-mail adress msn and gmail.Both of them identification always certificates error and navigation eas blocked

Hiiiiiiiiiii

its great to solve the problem here

i hav asked a question about the error.
it was solved so nicely that now i can work without error

thank you so much......
jas

I tried all of the above...no joy... the only way I could do this was to go into the Internet Options, Advanced tab and untick the boxes check for server certificate revocation and the publisher one... unsure how secure ny computer now is but needed to access hotmail account!

OMG, I kept getting those "Security Certificate Errors" when trying to access my bank and hotmail sites all it was, was the time on my clock which I changed back for some reason it had a futuristic date.

displed the security certificate has revoked..

what i s the solution

UNBELIEVABLE! The only thing I changed was the date (which for some strange reason it was set in the future) and the silly certificate issue dissapeared.

Was getting 'There is a problem with this website's security certificate' logging into hotmail. How the date changed, I don't know but changing it back solved my problem. Thanks.

I looked for the answer to 10/07/07 from John about once you delete those two "untrusted" Microsoft certificates, how do you get them back, especially being Microsoft said not to delete them. I need an answer ASAP please. Thanks

I followed what Dave said, but all I had to do was change the date at the end. Was Dave wrong? Will removing the two Microsoft certificates from Untrusted Publishers do anything bad to my computuer? If so, how do I get it back???

just change the date and time of your computer! it works!

wow this problem was really annoying me to the max!! thanks so much, went to "tool" internet options..." etc had to click an arrow to bring up the untrusted box but now working perfectly

Dave,

I was having a problem accessing my hotmail last night - a tech-inclined friend suggested I remove the two certificates listed above. I see now that apparently I shouldn't have deleted these? How can I re-issue them, or what other options do I have? (operating system Vista, and IE 7)

Thank you so much - going crazy with this stupid machine!

Andrea

I have the same problem of the Certificate errors I went to the Tool>Internet options> contents>untrusted publishers and I have those two icons the same as the picture at the beginning but when I try to remove them I can't I select one or the two and the Remove button doesn't highlight in others words, the Remove button appears grey and I got scared because I download RealPlayer and I logged in to my hotmail account this morning and everything was fine so What can I do?.

when i am starting google sign in or orkut.com
the message appears on screen related security that the certificate has expired and not valid
as mentioned this above page asked to delete untrusted publishers. but dont have any publishers in my pc

Hi Dave,
The Microsoft bulletin you mentioned talks about the following certificates;
"In mid-March 2001, VeriSign, Inc., advised Microsoft that on January 29 and 30, 2001, it issued two VeriSign Class 3 code-signing digital certificates to an individual who fraudulently claimed to be a Microsoft employee. The common name assigned to both certificates is "Microsoft Corporation". The ability to sign executable content using keys that purport to belong to Microsoft would clearly be advantageous to an attacker who wished to convince users to allow the content to run."

The certificates that appear under the untrusted tab on my system are dated 1/30 & 31/2002 as is shown in the screen shot in your explanation of a fix for this problem.
Based on that, is it safe to remove the 2002 certificates as you suggest?
Will this effect Firefox security certificate warning as well?

I am running windows XP pro sp2 and IE 7.0.5730.11 on a dell dimension 4550.

I have also been having a problem downloading payroll updates for my Quickbooks pro 2008 software and have spent much time on the phone with their support staff to no avail. They feel that my computer may be blocking the download and I wonder if there could be a connection between these two issues.
I'd appreciate any insights you'd care to share.
Thanks

Information you exchange with this site cannot be viewed or changed by others. However,there is a problem with the site's security certificate.

ANSWER : CHANGE THE SYSTEM TIME... IT RESOLVED MY PROBLEM.... THANKS A LOT WHOEVER HELPED ME

thanks carm-z the system time and date did work....

thanks to dave too cause ive learn new things at this site....

Thanks again and more power...

This morning there was a download on my computer. After downloading and restarting the computer, I went on internet explorer, got the home page, but when I tried to go on e-mail I got a messaage saying the certificate was no good or not yet approved. HELP!

Thx a Lot

Hey. There's a problem with my internet. It says its connected but once i click to go surfing on the web it a acts as if its diconnected but its not. it also says its cant find any certificate.
what do i do?

i did all of what you said and yet i still cant get into myspace??

Do you remember OAI?????

internet explorer-content tab- publisher remove certificate then restart system

Dave,

It is of no use if you put wrong / misleading advice and then add a tiny disclaimer.

Kindly, add steps to add the 2 certificates back again or remove the steps you have put there.

regards,
Rahul

Rahul, I'm not sure what your concern is. As with any instructions, readers should be skimming through *all* of my instructions before they start and the notice isn't a "tiny disclaimer" in my eyes.

how do you get back the 2 certificates if you have removed them?

HELP! How DO we get back the two certificates once they've been deleted??? Please????

simply install any other window except vista and you can solver all your problems....

cheers

Thank you Dave...I was ready to throw my computer out the window; instead, I figured out how to update the date/time which had, unknowingly, messed my computer's brain up!! THANK YOU!!

Ive tried all the above and what other sites, and so far its happening a lot on my sisnlaws pc on many sites, but only happens on one specific one she uses on my own pc.

and it that case its a OKDHS.GOV (.org also) site, though its just a 'continue not recommended' can still get to it.

ANy way to stop this?

I am more than sufficently prepared and tend to ignore websites that pop this up (for me its rare).. but for sisnlaw its constant.

Um...the above about vista, i have the security cert problems on xp quite more often.

Its not a os specific problem.

it does seem to happen most with the 'security software' changes (and/or antivirus stuff).

I am having trouble with a site which is giving error on entering to SSL page while runnning in Internet Explorer but the same is getting open on firefox without any error. Can anyone help ?

The solution that worked for me is the one given by Kevin (at July 2, 2007 6:30 PM).

Nothing else would work.

Thanks Kevin if you read this!!!!

Everytime I try to long into my yahoo accound I always get this --- Internet Explorer has encounter a problem and needs to close. We are sorry for the inconvenience.--- Is there anything that I can do to fix this? I have also tried to creat a new e-mail account with msn/hot mail, and other web sites that offer e-mail accounts and it lets me start but when I am finished and click on the box creat my account I get this same message. Anything I can do?

"There is a problem with this website's security certificate.
The security certificate presented by this website was issued for a different website's address"

this is an error i get when accessing my company site. I am using IE 8 on XP i have been using comfortably for a longtime since it came only now i face this problem all of a sudden. This error was there earlier but once i gave procced any way it never interfered but does not help me operate now. pls suggest

didn't work for me on ie 7

It won't let me hit remove. Remove is grayed out for some reason. How do I fix this?

Well I did everything you had sed everything worked out like you explained; until when I reached for the remove button it was shadowed, making it un-clickable, so the problem STILL persists. Please tell me anymore advise?!
I really need this burden to END.

I removed the above mentioned sites from my content in an effort to resolve security certificate errors. Only after I had done it did i read your warning about not doing it. I read the microsoft info and now wonder if I need to relist them. If so I do not remember the exact name. What should I do. I have windows XP. Thanks

Considering people are continuing to foolishly follow your erroneous advice, I think it would be prudent to remove the instructions, or at least move the warning that the article is entirely wrong to the top of the page.

How do I get back the two certificates that I deleted--windows xp?

I've not been able to get to any major website without running into the stupid certificate warning. After reading through all of these tips and calling DELL (my laptop is only 2 months old!!!) I checked the date/time on the laptop. Sure enough, it had the right time, but the date was from Jan 2008. I updated the date/time and voila, it's all good now. WOW. So much pain that was fixed so easily! Thank you!!!

The following is the error message I keep getting on my Dell XPS 200:

There is a problem with this website's security certificate.

The security certificate presented by this website was issued for a different website's address.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
Click here to close this webpage.
Continue to this website (not recommended).
More information

If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting.
When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.
If you choose to ignore this error and continue, do not enter private information into the website.

For more information, see "Certificate Errors" in Internet Explorer Help.

The following is what I tried to remedy the problem:

But don't panic. This can be fixed and pretty easily at that. Go into Internet Explorer then choose Tools -> Internet Options, then click on the Content tab. The middle of that window will show you different options regarding Certificates. Click on the middle button, labeled "Certificates..."

Now you'll see something that's an interesting user interface gaffe on Microsoft's part because the tabs on this window don't fit in the window, so you need to click on the tiny right arrow by the rightmost tab. Once you can see it, click on "Untrusted Publishers". You'll end up with a window that looks like this:

You should see the publisher listed that's causing you such problems. On my screen, I have two certificates from Microsoft, published by VeriSign, as you can see. Just delete the entries here by clicking on each one to select it, then clicking "Remove".

Quit the browser, restart, and everything should be good to go!

Important Update: Microsoft has issued a notice explaining that there was an erroneous certificate issued by its certificate authority and that you should not, in fact, delete the certificate as I suggest above. Please go and read this tech note at the Microsoft site before you take any action: Erroneous VeriSign-Issued Digital Certificates Pose Spoofing Hazard.

Unfortunately, for me, it didn't solve my problem....HELP!!! PLEASE!!!! I just really don't understand how Google has become my enemy all of the sudden. Have been using it forever...what gives???!!!

Hi, i have a nokia 6120 classic and get that message when i go to my gmail account. How do i stop it from coming up, please help.

i tried the date thing and it totally work. i had it set for november og 2010 when it was suppose to be 2009. thanks so much for the tips, hope it works for you all.