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How do I reset my Mac OS X admin root password?I bought a used PowerBook G4. The original owners have moved to Canada and I do not have their phone number. The problem is that I do not know the administrator's password. I am unable to make changes on the computer or add software without a password. How do I get a new password when I don't even know the existing one? I bet you'll be surprised how easy it is to change the administrator (known in Unix parlance as "root") password on a Mac OS X Tiger, Panther, etc., computer. The key to unlocking your system is the Mac OS X install disk. If you don't have this disk, then your best bet is to buy a copy of Mac OS X, even though you already have the OS installed on your computer (you could try calling Apple (800 SOS-APPL) and asking for a replacement boot disk too). One smart way to accomplish this: look for Mac OS X on eBay. You might also ask yourself if you need to run Tiger, or whether Panther would work for you - it'd be a lot cheaper. Once you have an install disk in hand, double click on the Install Mac OS icon and you'll get a window with a big graphic (this is one place where Apple isn't subtle!) and a restart button. Click on it, and your PowerBook will restart and go straight to the install process. But don't install the OS again! Just click through windows far enough until you get the regular set of choices on the menu bar. One of those menus is Utilities and one of the choices on that menu is Reset Password.... I'd show this menu as a screenshot here, but can't figure out how to get a screenshot of the install process. Sorry! Anyway, using this tool, you'll be able to change your password to something you know. Then choose Quit from the Installer menu and when your computer restarts, you'll now know the admin password. Not too hard. One important note here for anyone with a Mac: your admin password is only of limited security because anyone with an OS install disk can restart off their disk and reset your password without knowing your existing password. Just something to keep in mind, securitywise! Hope this helps you out with your new PowerBook!
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(Article 4095,
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Tagged: Previous: Sony PSP system version 2.0 + Web browser? Next: Sarbanes-Oxley affects small businesses too? Reader Comments To Date: 343al said, on September 14, 2007 12:10 PM:
/sbin/fsck -y [Enter]
pcmac said, on September 14, 2007 12:18 PM:
to all, skillzflux said, on September 17, 2007 8:06 PM:
i trie the Josearanda cmd-S thingie except i can'T get as / in there... the keyboard keys are messed up in that mode pork said, on September 18, 2007 2:59 PM:
i did what u guys said about adding a new user it worked find but it wont let me delete the first user....or how do completely erase the hard drive with out the disc is that posssible Stephane Ledan said, on September 30, 2007 10:39 AM:
It seems like the advice your giving isn't accurate, in order to restart the Mac Os X Tiger installation, you MUST enter the administrator password, which, of course we do not know, othewise we wouldn't be on your website right now! Matt said, on October 2, 2007 5:19 PM:
We have laptops at our school with Mac osx 10.4.9. It has high security on it although I would like to reset the admin password so I can unlock the I-Sight to record my band practicing and concerts. If you could please help me out, I am downloading a osx Cd just for admin reset only but from what I've read it might not work. It is an I-book 2006 may you please help me out? Thanks Matt JD said, on October 9, 2007 12:11 PM:
Johnathan Eastman "There is no password" = spoon "always..." = remember (??) k i s h said, on October 11, 2007 4:44 AM:
Restart your machine while holding down the Command Key (or "Apple Key") and the "S" key. This will start your Mac up in "Single User Mode." Now it's command line time.** Don't worry, it's just three lines: #sh /etc/rc If your system stops responding after the first command (sh /etc/rc) just press enter and carry on with the second command Charbel said, on October 12, 2007 4:03 PM:
i'd like to know what it means to hold down the main power on the unit and not the keyboard,the unit stands for which part.thx Chule said, on October 12, 2007 7:42 PM:
Hi all, ive been reading a lot of methods in the last 3 days because y run al PC computer repair shop and someone got me a macbook and they dont know the password so i read about the COMMAND+S method and did not work for the computer and i called a cousin who works with macs for help she told me had the same problem but the methods above did not worked either so y read a lot more and discover she had version 10.3 and i found someone named Baxter wrote this.. EXCLUDE THE QUOTATION MARKS, but make sure to type in the spaces. First type in: “/sbin/fsck -y��? Followed by: “/sbin/mount -uw /��? Then, type in: “/usr/libexec/register_mach_bootstrap_servers /etc/mach_init.d��? Next: “cd /var/db/netinfo��? Then: “netinfod -s local��? Followed by: “SystemStarter��? Finally, type: “passwd root��? You’ll be asked to come up with a new password. If you want to change a login’s password, substitute ‘root’ with the username. After that, type “reboot��? Remember, to EXCLUDE the quotations marks, but type in all the junk inbetween –even the spaces! my probles is i dont know a lot about macs and command + s just dont work on this macbook any sugestions would be appreciated hussain said, on October 18, 2007 8:54 AM:
hi, i do have powerbook g4 and i do have mac ox s 10.4 tiger but i can't reset the admistrative password. my dvd rom is not working that's why c key is not useable. it's goes all the time on adminstrative username and password. please help me here. i am from South africa and not a lot of help is available regarding mac system MacTroubles said, on October 21, 2007 10:19 PM:
Uhm, I was sittin around and i put a disc into my mac and it doesnt read it and on top of that it won't eject what do i do Darryl said, on October 23, 2007 2:31 PM:
ok i done the new user thing and i deleted the admin..now i didnt fully delete him i made an image of what the user had on his account. So how do i crack that password? Eric said, on October 26, 2007 11:43 PM:
I have a similar - but NOT similar - problem. I just installed leopard, and now my admin password doesn't work. I reset it via the CD over and over again, and the system still won't unlock for me, so I cannot make any substantive changes. Also cannot create a new user. Tried logging out and in, no luck. Any thoughts? If someone posts, please email me as well. Thanks! pablo said, on October 27, 2007 1:46 PM:
I have a G4 with no password . I have tried JoseAranda method but it gives me the following messages.
Brad said, on November 2, 2007 11:34 PM:
Same thing for me Eric. I switched to Mac two years ago and it's been smooth sailing. Now I upgrade to Leopard and I have spent hours trying to figure out why I can't add a certain printer driver, add software. All because it's asking for a admin password and it won't take it. Uggggg Brad. johnny smit said, on November 5, 2007 5:47 PM:
i have a emac running panther and reset the admin pword as per joseArandas method, worked fine, setup new accoung etc. switched the computer off, then next day went back to continue my assignment and im getting the blue screen when starting up, ive tried various methods including the same one from josearanda again, however it says that the .applesetupdone doesnt exist! Steve said, on November 8, 2007 9:17 PM:
I have tried the following steps: When it then rebooted, I get a screen with an apple in the middle and some groovy music. Then the music fades out and it doesn't do a darn thing. No response from the keyboard, no response from the mouse...nothing. Any thoughts? This is my client's wife's computer. One day when she went to use it, it asked her for a username and password at bootup and it had never done that before. She tried EVERYTHING she could think of and got nowhere. Before I tried the above steps, at least I would see the username password field, now nothing. Help is appreciated, thanks. If someone actually has the answer, I'd be willing to send a little paypal your way. I'd like to get this taken care of for my client. Thanks. pam said, on November 9, 2007 7:52 PM:
TRYING TO CONNECT MY MACBOOK PRO WITH A DESKTOP G4 VIA 'CONNECT TO SERVER' LINKAGE. Acquaintance showed me how to do this when he was fixing my computer. He must have set the 'server' entry to a password, but I cannot recall it. Now I cannot connect to server. If I go with name, it asks for password. If I go with guest, it doesn't allow me to view any transferred files (says I don't have authority to view them). IS THERE A WAY TO RETRIEVE THE PASSWORD OF 'Connect to Server'? I've already tried my administrative password, but it doesn't work. I've tried checking my Keychain, but it's not listed in there. I've tried every old password I can remember, but no ...... CAN ANY ONE TELL ME HOW TO RESET THE PASSWORD THAT CONNECTS TO SERVER? stephan said, on November 12, 2007 3:10 AM:
I have a PowerBook G4 with Mac OS X 10.3.9. My power adapter died on me like a month ago, and I tried to fix it 100 times, but with no sucess. When I bought new one 3 days ago, a realised i forgot my admin (mine) password. My brother has his acc, but it's not of much use to me. I trided to press S at the beginig but there is no effect, it regulary brings up login window and I can't change anything from this other acc without admin password. please help me... stephan said, on November 12, 2007 3:14 AM:
I forgot to mention that the Time and Date are complitely messed up on the other acc, and also some applications are not working proprerly. bobby said, on November 18, 2007 5:02 AM:
i just used jose's method, and now i am getting the circle with a line through it. What should i do? Regina Alexander said, on November 20, 2007 3:40 AM:
Just follow the above commands. Do it over and over and you'll get it right. It took me about 10 times until I got it. It Works! just stick with it. Thank you all sooooo very much! steve said, on November 21, 2007 9:06 AM:
i have the same problem as bobby does. it does not even turn on, it goes straight to a circle with a slash through it. need help username1 said, on November 26, 2007 9:12 PM:
Thanks soooooo much! Jose's method worked. REMEMBER THERE IS A SPACE AFTER "rm" This worked great i have a new user and im the new owner of the macbook. Now how do i remove the old user? Not realy needed im installing leopard 10.5 hopefully but just curious.. Thanks for everything EVERY post was beneficial. P.S. I couldnt install anything because i didnt have the password which is why i used Joses method Thom Baxter said, on November 30, 2007 10:11 PM:
I am too locked out of my admin password and for the life of me I can't find the first disk of my install. So I tried your suggestion: I restarted the computer by holding down Command-S When It finishes, it does not give me the chance to type a command, because it is asking for a password right there. I can't get past it. After three tries if reboots the computer again. How do I get past this password, is there a default system password that it is expecting??? iijo said, on December 3, 2007 11:08 PM:
cmd and s does not work for os 9 help nick g said, on December 4, 2007 7:47 PM:
I have a shcool mac book, u dont need admin acsees to install programs, ok , download a program ctrl click it go to show package contense, go to info.plist open it with text edit hit apple+f ok so change whatever is there to com.apple.calculator then find a folder on the mac hd were you can read and write place it in the folder and open the program up wala! poof its magic! richard said, on December 10, 2007 3:34 AM:
i tryed the mac install disak did every thing mike said, on December 10, 2007 10:24 AM:
Ok here is the problem, I did the reset password thing and I lost all my network configuration..now is there a way to restore the previous files so I can write them down so I can know them and then change the password...I think this is called restoring? anyone help please I can not connect to the internet jonathan said, on December 10, 2007 6:03 PM:
When I enter Single User Mode it asks for a password. None of the keys on my ibook work here except for "enter."(I can log in as a standard account and the keys work.) I have tried a usb Mac keyboard and got the same results. I have also tried resetting the pram and clearing the nvram without success. Any ideas on what's going on? nick g said, on December 10, 2007 11:23 PM:
the password dosent show up, its not supose to, type the pass and hit enter tradman said, on December 14, 2007 10:53 AM:
This may help some peopleJust figured it out after many hours of playing with it. Leopard reset a friends admin username and password when he upgraded. Nothing would work and for some reason we couldnt boot from the installer to get into utilities. We tried everything apple c,s, apple option o-f. Nothing. It turns out my friend managed to set the open firmare password without realising its implications. Due to that, it wasnt possible to boot into single user mode with command-s. It seems to be a problem with some macs that when people upgrade to leopard it resets their admin username and password. Because it does this you have no access to anything. To access the open firmware password screen, you have to reboot holding down the Alt (option) key. Then type your password, you will be able to access the leopard disk then, where you go to utilities to reset your admin information. Hope this helps some poor unfortunate ax said, on December 15, 2007 3:58 PM:
jose's method really work! Pox said, on December 19, 2007 4:31 AM:
The code below worked for me a treat. After months of trying to get restrictions moved so that I could use the mac book pro G4 to its full capability. I used the instructions below and set up another account where I could put in my personal settings. Thanks a bunch. Merry Xmas for all of you commenting "sudo passwd root". This is not a true *nix authentication system. What I mean is the login application does not authenticate against /etc/passwd or /etc/shadow. It uses the NETINFO DB. So, "passwd will not work" it will just change the password in /etc/shadow and give the user 2 passwords in two different locations!!!!! you could also just rename the old applesetupdone file instead of removing it. So that upon boot if it does not work for whatever reason, you can at lease rename it back.
and when you boot backup just change the other admins password to something new and reboot and login as that user. After which it might be best to remove the new admin account. Posted by: comonpeople at May 23, 2007 12:39 AM Raul Escamilla said, on December 20, 2007 8:38 PM:
I'm new to this site That being said, I have a big problem. I recently bought several imac g3's that won't boot up past the osX {unknown version} admin login window. They are snow dv 600 & 500 mhz, grafites 500 mhz and rubies 450 mhz {if it makes a difference}. HERE IS WHAT I'VE TRIED WITH NO SUCCESS: 1. Pressing the "C" at startup with osx If anybody can help me out I would really welcome it. Thanks Jonny said, on December 23, 2007 3:51 PM:
Hello, my dad's old roommate let me borrow his mac osx even though he didn't know his password and he's given me leeway to find a way to get into it without messing up his own files... Ritchie said, on December 25, 2007 5:19 PM:
I recently bought a used G4 for my son and have the same problem with the password. We havent tried the suggestions yet because we arent using a Apple keyboard so I dont know what COMMAND S is. Does that correlate to something on a standard keyboard?? Alex said, on December 27, 2007 6:45 PM:
Hi there Im an owner of an Ibook G3 with MAC OS 10.2.8 ( jaguar.) I recently just purchased new software off ebay to update my computer ( i bought panther and tiger.) When I first tried downloading panther it says I needed my password, wahoo. I tried following JoseAranda's post from September 9, 2006 but whenever I restart my ibook and I hold down the apple key and s NOTHING happens. Suggestions plealse? Shine911 said, on December 29, 2007 6:25 PM:
I have the same problem as Ritchie above. I have an Apple iMac indigo, but it doesn't have an apple keyboard so I'm having issues figuring out what the command key is. Please help! Shine911 said, on December 29, 2007 7:31 PM:
I recently bought an Apple iMac G3 indigo at a moving sale and can't even use it. I have never used a Mac and don't know where to begin. As soon as it starts up it goes to 2 user names (no guest account) and you have to enter a password. The problem is I wasn't given any passwords or disks or keyboard for that matter. I tried previous post solutions on here to no end. I don't have an apple keyboard, so the command key is drawing a blank with me. Does anyone have any suggestions? Please help, my kids would like to use the computer. Need Help said, on December 29, 2007 9:44 PM:
I recieved a new macbook and the person that gave it to me forgot there password tried the OS installation but only recieved a blank screen, how can I get the password reset for the main administrator? Ross M said, on January 3, 2008 8:44 AM:
Hi, Ashley said, on January 5, 2008 1:13 AM:
When you click restart you have to authenticate it with your password.... Lissa said, on January 13, 2008 3:25 PM:
I just purchased a OS x with Leopard operating system. It is rejecting my administrator password (I'm sure it is correct!). When I follow the instructions to reset the password using the install disc it gives me the message "The password you entered has not been saved for the user system administrator (root). You may not have permission to edit this disc or a general failure has occured. Dan rasmussen said, on January 23, 2008 9:10 AM:
I followed the suggestion for resetting passwords using the OSX Thanks!! M. Sridhar said, on January 28, 2008 9:23 AM:
Hi Really this forum is very use-full for MAC users. Thanks Alex said, on February 2, 2008 5:00 PM:
Hi, I have the mac os X install CD (tiger) and I do everything you said to do. The part with the picture and the Restart button is where my problem occurs. I click on REstart and it asks for the password that I have yet to reset, someone help please.. Sean said, on February 8, 2008 1:46 PM:
Hey, I got a flashing question mark on this system my uncle gave me and learnt it was as a result of an openfrimware password on it. I reset it by using an additional DIMM and it's now bootin to the log-on screen. I dont have the admin password and it wont boot from CD/DVD by pressing C. I also tried the command-S too but didn't work. What can i do? michael said, on February 11, 2008 11:11 PM:
My school purchased several Macbooks last year and upon graduation they allowed the students to purchase it for reduced fees, it came with an instruction sheet on how to unblock all the programs they disabled, but i've lost the sheet and cant find it, i try'ed the command-s method but nothing happens they've blocked that as well, i cant download anything, cant afford to buy any cd's for the thing, and i don't know what to do, i'd thank you greatly for some advice on this matter. joshua said, on February 15, 2008 12:49 PM:
I have the same experience as alex. So this reccomendation does not seem to work im our case. What to DO?? john holroyd said, on February 19, 2008 12:24 PM:
hi dave,I have the same problem as lissa posted on 13th 2008 please help? p.s i am not very good on computers shayne said, on February 19, 2008 2:51 PM:
i have a mac book g4 and i have no password no disk and tried rebooting it while pressing command s and tere is nothing that happens the sign in scrren appears again ..... hwta is there to do ...... i dont have any other ideas.... David said, on February 27, 2008 12:09 AM:
I HAD THE HARDEST TIME RESETING MY PASSWORD... SO HOPEFULLY THIS SOLVES ALL PROBLEMS ABOVE. I have a new Mac book This following method does work in the 3rd line, MAKE SURE THERE IS A SPACE BETWEEN RM AND THE SLASH... so "rm [SPACE] /var/db/.applesetupdone" this was I couldn't make any changes and it couldn't find the file... hopefully this helps. ben said, on February 27, 2008 1:00 PM:
Alloc-mem request too big when I type in mac-boot so computer won't start don't know what to do??? akcook said, on February 28, 2008 2:35 AM:
For whatever reason, I couldn't remember the Admin login or password. Reformatting would have been a solution however I never setup Time Machine and wanted to lose as little info as possible. Using the disk, I had the same ironic problems as others, it wanted the Admin to restart... to reset the Admin! After many attempts and reading that you have to put a space after "rm" in JoseAranda's solution, I finally got it working. Thank you for helping with the Admin reset. I now have an Admin account that I should remember and can use Time Machine for the first time! Doc Brown would be proud. Jorge Morillo said, on March 1, 2008 6:25 PM:
I was ready to buy a mac os X CD, but i was continuing readding, and i found this with out the CD to reset de admin possword, /sbin/fsck -y [Enter] thakns!!! Nicole said, on March 6, 2008 3:00 PM:
OK this is the best resource that I've came across. I even got to delete other peoples accounts that they tried to set up and lost their password. Now I only have one password and no one can go on my laptop. Tshaks said, on March 11, 2008 1:03 PM:
I tried the whole I have an iBook G4 and it refuses to use fsck -y so i used fsck -f adam said, on March 13, 2008 10:58 PM:
help me /// I was fooling around w/ security preferences in the get info dialog of the MACINTOSH HD and somehow set it to no access or something of the sort. My mac will not boot now, since its not allowed to use the drive. school projects due monday, need help / used CD, to reset permissions w/ disk utility, didn't work / ben said, on March 18, 2008 1:18 AM:
i have an imac that i brouht on greg list in the box but i find out it was not that persons now am afraid to use it is there any way around that my brother tells me take it as a lost becouse it is tracsable is ther any way to reboot it and make it mine alucard13 said, on March 21, 2008 7:04 PM:
Id like to thank JoseAranda for his tutorial: /sbin/fsck -y [Enter] I have a don't ask, don't tell policy when i FIX a computer and when I got iMAC G5 (10.0 X) it had several users with passwords on them. I am not to familiar with MAC's, but I know these were "network" logins not locals logins. this works awsome mike said, on March 24, 2008 2:30 PM:
I bought Imac desktop and Im tring to install Tiger OS sofware and when I try to install it .. I click on the restart but before I can restart it asks me for an Admin password... I tried to create a new account but it wont let me because I need th password to unlock .... what do I do please help Karsten Johansson said, on March 26, 2008 10:46 PM:
After a lot of tooling around on my G5, I figured out how to do this without the boot disk (provided you can boot, that is) Do the following: - shut down /sbin/fsck -fy (takes a long time, but tells you what its doing) Enter in a new password. Enter it in again. Then type: reboot I saw some people use the command SystemStarter. This will not work. Also note that the fsck command requires the -f in there to work as well. Done. :) I now have r00t!! Karsten Johansson said, on March 26, 2008 10:50 PM:
oops I put the COMMAND key in angle brackets... edit what I said to say this: power up with the COMMAND and S keys held down This works on power mac also. Not so much on the G4 with older versions of OSX, 'cos the commands are slightly different. Alexander said, on March 29, 2008 5:01 PM:
Hi, i have a macbook. I cant make any changes from modifying my Hardrive to installing new software. It asks me to type in a Administrative user Name and password and i type my ONLY account in and it says it isnt. Then upon going to accounts in System Preferences, it says my ONLY account is a standard acccount and not a administrative. How do I fix this? nick pop said, on April 10, 2008 8:59 AM:
i did everything to reset my password, went through the opening and then reloaded but now all i get is a blue screen. help please fa said, on April 19, 2008 1:43 PM:
my mac g4 every time i restart a black screen with computer name ask for root# where & how to find or enter what # thanks fa Carlos said, on April 22, 2008 5:27 PM:
I want to tell all the people that are unable to reset password if the Darwin Security firmware is enabled. This goes completely agains my will but I do understand the situation. How to by pass the Admin: I don't care who you are and everything you try here, with all due respect to Dave, None of it is going to work. The only thing that will work and I guarantee that it will, Please follow these steps: 1. get an exact macbook from friend with an unlock firmware admin. 2. Make sure that your friend has Admin rights 3. take his hardrive and put it in your mac 4. check if it boots assuming it will. 5. Clone the Hardrive any way you can (I'm not giving this tip since it's illegal). 6. Give back your friend his hardrive or put the clone on his machine and do a CD install by pressing "C" With Desire OS. 7. You got your MAC Back. sab said, on April 22, 2008 8:35 PM:
i have a g4 and don't know the admin password- don't need it to start up, just need it when installing- so i tried the solution below, and it created a new acct, but now i can't open the default account bec. it's password protected now, whereas before it was the default acct that opened automatically- all my stuff is still on that! how can i unmake a new account- in other words, how can i reverse the code below so that the admin acct. is the only one and i don't have to use a password to access it?
jacek said, on April 28, 2008 4:23 AM:
hello! jose aranda method works great, but my computer told me to do it that way: /sbin/fsck -f [Enter] (not "y" like in original) It would let u added and configure new account Peace! Shane said, on May 29, 2008 9:24 PM:
I've followed this to the reset disk option. I have two destinations to choose from. Dest 1: The install CD Dest 2: The main disk, but it will not allow me to reset the password, everything is greyed out :( Help would be much appreciated! Thank you for a great article! anda said, on June 2, 2008 11:55 PM:
I need serious help, ive been trying to figure out my user name and password then after 2 months or so I decided to try it again, so I tryed the jose aranda theory and it rebooted but after I enter my resigtration info, I click continue and it goes to a gray background with a white square in the middle but it won't go any further. I'm getting annoyed n I just want to know what I can do to bypass this so I can get onto my computer without anymore hassles. Please help me out and tell me what I can do, it would be greatly appreciated. Thanks danielle said, on June 5, 2008 4:40 PM:
Hi Dave! I have a question about my Mac G4 powerbook with OS X. When I turned it on the screen started up with the usual "loading Mac OS X" bar and then a prompt popped up asking for a name and password. This is not the usual user name screen that pops up after OS X loads. None of the user names or passwords worked, not even the administrator. Above this little password prompt has my computer's name and when you click that it cycles through the serial number, OS X and then it says "user's not available" with a little red dot in front of it. Can you help me?? I would love to buy you a soy chai for your efforts (as I too enjoy soy chai's!) Many Thanks! Dave Taylor said, on June 10, 2008 1:03 PM:
Danielle, that's a weird one. I have no idea what's going on and suggest that you might make an appointment and take it in to the Genius at the local Apple Store to see if they can figure it out. Do come back and let us know what's going on if you can? mainkanft said, on June 20, 2008 7:57 AM:
I have a mac book pro and I don't know the pass word can anyone help me I had tried - shut down /sbin/fsck -fy (takes a long time, but tells you what its doing) Enter in a new password. Enter it in again. Chase said, on June 21, 2008 7:32 AM:
ok.. i know how to re image a computer. so turn it off usmaan said, on July 22, 2008 6:38 AM:
i dont know how to reset my password for the apple laptop (powerbook g4) need good help Alexi said, on July 24, 2008 6:51 AM:
why my mac power G5 reset all programs to original settings, I lost a lot of work done, what can I do to prevent it in the future? Axel said, on July 27, 2008 8:33 AM:
Hi there, Dave! My problem is this; my Installer.app failed to open .pkg files, so I tried using a different program instead, which worked perfectly - until I tried to open up a package file; Admin Password Required. Help meh, oh mighty one! :x Cheers //Axel Zhaohui Ding said, on July 31, 2008 10:45 PM:
"I'd show this menu as a screenshot here, but can't figure out how to get a screenshot of the install process. Sorry!" Use a digital camera, :-) PS: Your answer is very helpful! Ryan said, on August 9, 2008 8:02 AM:
I have installed the Install Disc One to reinstall the software. I hold the C key down while restarting the computer and during restart, it fails and tells me I need to restart. It will not allow me access to the Installer menu. Is there anything I can do to correct this? Help, please said, on August 10, 2008 9:09 AM:
Hello, I did this: /sbin/fsck -y [Enter] ...and now I can't get to the login page at all. I'm stuck at the "Starting Mac OS X" screen. Help, anyone? M said, on August 15, 2008 11:29 AM:
The excellent solution by JoseAranda reposted below...only to say I have just used it - Aug 16th 2008. Worked like a dream. Fabulous! Thank you very very much :) *** Please, come on now, all you need is nothing: OK, restart your computer, hold down Command-S and type in the following: /sbin/fsck -y [Enter] Once you've done that the computer reboots and ask you to set up an admin password. From there you just change all other account passwords in the account preferences!! So who said you needed a CD? cherrika said, on August 18, 2008 9:23 PM:
i'm trying to do what josearanda says but it's not working how do you do it again please somebody help me priscilla said, on September 1, 2008 3:41 PM:
Ok I have tried everything on here and nothing works... everytime the new registration starts up it freezes right after it asks me what i will be using my mac for (after the name address all of that part) I also have the CD and can't make it boot of the CD... i am really desperate anyone your help is much appreciated! thanks william said, on September 4, 2008 10:34 AM:
i have an brand new apple macbook and need a way to bypass administrative rights, or reset the account. How can i do so? mb said, on September 13, 2008 11:57 PM:
i was able to change the password but now how do i completely delete the previous owners file(restore)... keep in mind that i dont have a boot disk Astrut said, on September 23, 2008 10:11 AM:
I have tried all of the above (execpt PRAM, NVRAM reset) and come to the same conclusion. They don,t work for the MACBOOK that I am attempting to repair for a customer. Before I go back into the cave where is the best place to start on my reset journey? Most grateful SHAM said, on October 13, 2008 1:23 PM:
HELLO DAVE ITS SHAM HERE WANT'S TO ASK IF YOU CAN HELP ME WITH THE ADMINISTRATOR'S NAME I KNOW THE PASSWORD BUT DON'T KNOW THE ADMINISTRATOR'S NAME WHEN I'M TRYING TO CHANGE SETTINGS IN THE SYSTEM PREFERENCES THE PROGRAM ASKS FOR ADMINISTRATOR'S NAME AND PASSWORD I KNOW THE PASSWORD BUT NOT THE ADMINISTRATOR'S NAME, AND ONE THING MORE LAST TIME WHEN I WAS INSTALLING MAC OS X LEOPARD I SET IT UP FOR A SECURITY WHENEVER MY LAPTOP GET STOLEN AND SOMEONE WILL WANT TO REINSTALL MAC OS X LEOPARD OR WHATEVER THEY WILL HAVE TO PUT PASSWORD TO INSTALL AND I'M NOT SURE WHAT DID I TYPE THAT TIME DO YOU THINK YOU KNOW HOW CAN I SOLVE THIS PROBLEM, THANK YOU VERY MUCH. Brittany Davis said, on October 19, 2008 10:57 AM:
Hey, I tried to do this but when i hit restart it asks for my password again. I got kicked off my admin account while messing around with my settings, now i cant upgrade my computer at all Ty said, on October 28, 2008 11:05 PM:
What M said words even on leopard unless they have fro some insane reason blocked SUM(Single User Mode). (EX. schools and offices). hatestreets said, on October 30, 2008 1:39 AM:
jose you are the mother f'n man 2 year old post worked perfectly the very first time your my friend are god like DJ d SHAM said, on October 30, 2008 10:29 AM:
HELLO DAVE ITS SHAM HERE WANT'S TO ASK IF YOU CAN HELP ME WITH THE ADMINISTRATOR'S NAME I KNOW THE PASSWORD BUT DON'T KNOW THE ADMINISTRATOR'S NAME WHEN I'M TRYING TO CHANGE SETTINGS IN THE SYSTEM PREFERENCES THE PROGRAM ASKS FOR ADMINISTRATOR'S NAME AND PASSWORD I KNOW THE PASSWORD BUT NOT THE ADMINISTRATOR'S NAME, AND ONE THING MORE LAST TIME WHEN I WAS INSTALLING MAC OS X LEOPARD I SET IT UP FOR A SECURITY WHENEVER MY LAPTOP GET STOLEN AND SOMEONE WILL WANT TO REINSTALL MAC OS X LEOPARD OR WHATEVER THEY WILL HAVE TO PUT PASSWORD TO INSTALL AND I'M NOT SURE WHAT DID I TYPE THAT TIME DO YOU THINK YOU KNOW HOW CAN I SOLVE THIS PROBLEM, THANK YOU VERY MUCH. andrew said, on November 1, 2008 1:04 AM:
Dear JoseAranda, Many thanks akinabon said, on November 11, 2008 2:55 PM:
thanks to you Jose, you saved my sanity! SHAM said, on November 14, 2008 2:34 AM:
HELLO DAVE ITS SHAM HERE WANT'S TO ASK IF YOU CAN HELP ME WITH THE ADMINISTRATOR'S NAME I KNOW THE PASSWORD BUT DON'T KNOW THE ADMINISTRATOR'S NAME WHEN I'M TRYING TO CHANGE SETTINGS IN THE SYSTEM PREFERENCES THE PROGRAM ASKS FOR ADMINISTRATOR'S NAME AND PASSWORD I KNOW THE PASSWORD BUT NOT THE ADMINISTRATOR'S NAME, AND ONE THING MORE LAST TIME WHEN I WAS INSTALLING MAC OS X LEOPARD I SET IT UP FOR A SECURITY WHENEVER MY LAPTOP GET STOLEN AND SOMEONE WILL WANT TO REINSTALL MAC OS X LEOPARD OR WHATEVER THEY WILL HAVE TO PUT PASSWORD TO INSTALL AND I'M NOT SURE WHAT DID I TYPE THAT TIME DO YOU THINK YOU KNOW HOW CAN I SOLVE THIS PROBLEM, THANK YOU VERY MUCH. brody stevenson said, on November 21, 2008 12:47 AM:
1) Reboot the computer. mike devins said, on November 24, 2008 12:48 AM:
What do I do when my start up screen is stuck on the gray screen and I've tried every reset and command button on start up and nothing works.how do I reinstall osx from another Mac using a firewire.
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I have an imac gs command and s do not work during start up it runs 9.2, and i dont have the cds, i have upgraded the ram sdram already from 128 to 300 something now so i can run 10.4 but i need to get rid of the administrative passwrod first, so what should i do is there a different way for this to occur????? help please!!!!!!!