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How do I install Lexar's JumpDrive Secure on my Mac?
I recently bought a very nice device, a 512MB Lexar JumpDrive Secure USB flash drive. Only barely bigger than a pack of gum, it not only lets me carry lots of data in my pocket, it also includes software from Lexar that makes it a breeze to partition the disk to have an encrypted disk that's portable between Mac and Windows. Except I couldn't get the application to install on one of my Mac OS X systems, my PowerBook.
I kept hitting the same puzzle: when I ran the installer on my G5 system or my G4 desktop, it all went smoothly and installed the drivers and JumpDrive Secure application program. But when I ran it on my PowerBook, the error message I got was the unhelpful "There were errors installing the software". My first thought was that it was something to do with disk permissions, so I ran Disk Utility (Applications -> Utilities -> Disk Utility) to "fix permissions", but that didn't solve the problem. Then I remembered that the Apple installer program has an installer log that can be shown as needed by going to File -> Show Log. I did that, and selected "show errors" and here's what it showed: The preflight script in JumpDrive Secure failed. Install Failed Error detected Name: NSGenericException Reason: The preflight script in JumpDrive Secure failed (code 1)Basically more useless information. Is the error code "NSGenericException" supposed to actually help people debug problems? Poking around a bit more, I changed the Installer Log viewer window to "show everything", and there, hidden in a line that wasn't considered an error, was the answer:
![]() The JumpDrive Secure installer script wanted to use tcsh to run its script, but on my system tcsh was looking in the directory /sw to read the configuration file /sw/bin/init.csh, not finding it, and failing. The problem? I didn't install the /sw "BSD tools" optional code package when I installed Panther on this system. Pretty annoying mistake, especially considering that if the JumpDrive Secure installer would have just used /bin/sh like all other well-behaved portable scripts, it would have been hidden and I would have had it work without a hiccup. Instead I ended up just copying across the entire 128MB /sw folder from my G5 to my laptop. Once that finished installing I reran the install script and was unsurprised when Jump Drive Secure installed without a glitch. Five minutes later I was able to mount, type in the password, and access the 500MB secure partition on my USB flash drive. Nice end result, but I'm disappointed in both Lexar for writing a non-standard install script and Apple for not flagging the error correctly in the Installer Log (not to mention showing it as a pop-up in the main Installer process itself).
Categorized:
Mac OS X Help
(Article 3792,
Written by Dave Taylor)
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tengo un memoria usb, ejecuté el programa de JD Seguriti le coloqué contraseña y la olvide... I just insalled a Lexar 32GB Jumpdrive TwistTurn on my laptop (Windows Visita) and placed a folder on the drive. Not only did the folder I transferred become read-only but so did every folder on my desktop. What happened? How do I stop this from happening. The folders seem to be permanently read-only. I tried to remove the read-only from Properties--doesn't work. I changed the name of the folder and it remains read-only. Thank you for any suggestions. Posted by: Jane Hanas at June 16, 2010 7:47 PMI have something to say, now that you mention it, but ...
I do have a comment, now that you mention it!
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