
How do I install Lexar's JumpDrive Secure on my Mac?
I recently bought a very nice device, a 512MB Lexar JumpDrive Secure USB flash drive. Only barely bigger than a pack of gum, it not only lets me carry lots of data in my pocket, it also includes software from Lexar that makes it a breeze to partition the disk to have an encrypted disk that's portable between Mac and Windows. Except I couldn't get the application to install on one of my Mac OS X systems, my PowerBook.
I kept hitting the same puzzle: when I ran the installer on my G5 system or my G4 desktop, it all went smoothly and installed the drivers and JumpDrive Secure application program. But when I ran it on my PowerBook, the error message I got was the unhelpful "There were errors installing the software". My first thought was that it was something to do with disk permissions, so I ran Disk Utility (Applications -> Utilities -> Disk Utility) to "fix permissions", but that didn't solve the problem. Then I remembered that the Apple installer program has an installer log that can be shown as needed by going to File -> Show Log. I did that, and selected "show errors" and here's what it showed: The preflight script in JumpDrive Secure failed. Install Failed Error detected Name: NSGenericException Reason: The preflight script in JumpDrive Secure failed (code 1)Basically more useless information. Is the error code "NSGenericException" supposed to actually help people debug problems? Poking around a bit more, I changed the Installer Log viewer window to "show everything", and there, hidden in a line that wasn't considered an error, was the answer:
![]() The JumpDrive Secure installer script wanted to use tcsh to run its script, but on my system tcsh was looking in the directory /sw to read the configuration file /sw/bin/init.csh, not finding it, and failing. The problem? I didn't install the /sw "BSD tools" optional code package when I installed Panther on this system. Pretty annoying mistake, especially considering that if the JumpDrive Secure installer would have just used /bin/sh like all other well-behaved portable scripts, it would have been hidden and I would have had it work without a hiccup. Instead I ended up just copying across the entire 128MB /sw folder from my G5 to my laptop. Once that finished installing I reran the install script and was unsurprised when Jump Drive Secure installed without a glitch. Five minutes later I was able to mount, type in the password, and access the 500MB secure partition on my USB flash drive. Nice end result, but I'm disappointed in both Lexar for writing a non-standard install script and Apple for not flagging the error correctly in the Installer Log (not to mention showing it as a pop-up in the main Installer process itself).
Help others find this article at Del.icio.us, Digg, Netscape, Reddit, and Stumble Upon
Categorized:
Mac OS X Help
(Article 3792)
Tagged: Previous: How can I filter robot crawler hits out of my Apache access_log file? Next: Why does so much of my spam have spelling errors? Subscribe!
Never miss another useful Q&A article again! Subscribe to AskDaveTaylor with Google Reader. tengo un memoria usb, ejecuté el programa de JD Seguriti le coloqué contraseña y la olvide... I have something to say, now that you mention it, but ...
I do have a comment, now that you mention it!
|
![]()
Search
Find just the answers you seek from among our 2300+ free tech support articles by using our Lijit search engine.
Help!
Subscribe to
Ask Dave Taylor!
Free Updates!
Sign up and get free weekly updates and special offers on books, seminars, workshops and more.
Articles and Reviews
Auctions and Online Shopping Blogs and RSS Feeds Building Web site traffic Business and Management Cell Phones and Mobile Phones CGI Scripts and Web Site Programming Computer and Internet Basics d) None of the Above HTML and CSS Industry News and Trade Shows Mac OS X Help MySpace, Facebook, Twitter and Social Network Help Pay Per Click (PPC) Search Engine Optimization Shell Script Programming Sony PSP, MP3 Players, Etc. The Writing Business Unix and Linux Help Video Game Tips and Help Windows Help
Recent Entries
Book Links
|