How do I hook my Motorola SLVR up to iTunes?I just got a new Motorola SLVR cellphone from Cingular and it's very cool, but somehow I can't figure out how to use the iPod area of it. How do I hook it up to my Mac and download some songs onto it, and, for that matter, how many songs can it hold anyway? Thanks to a great PR person at Motorola, I too have a Moto SLVR phone to test, and I've figured out how to use it as a mini-iPod through the Mac iTunes system. Of course, it's pretty easy, so I'm a bit surprised that you're having any problems. Let me step through what I did, and I bet you can do the same thing too. First off, you need to hook the SLVR up to your Mac via USB. Then launch Apple's iTunes program and just a few seconds later you should see the phone show up on your desktop and iTunes promptly pops up a cheery welcome screen:  Click to see a full size image Notice on the top it says "Mobile Phone Update is Complete". Good. Next step is to determine what you want to call the iPod side of your SLVR and determine a couple of options:  If you want to have the phone "autofilled" you can select the first of the two options, but it's pretty darn easy to autofill your phone later: don't select it here. The second option is interesting to know about: perhaps you'd like to have a meg or two of disk storage hidden on your phone. If so, selecting "Enable disk use" is how you do that. Now before you go any further, it's important to maximize how many songs you can put on your SLVR by ensuring that you use the smallest possible audio sample on copied tracks. This is easier to do than it is to explain: click on the little iPod icon on the bottom of the iTunes window and you'll see the iPod preferences. In this case, it's your phone!  The key setting to ensure: "Convert higher bit rate songs to 128 kbps AAC". While we're here, notice this is also where you can adjust the songs / data balance if you want to use your phone for data storage too. That only works, however, if you selected "Enable disk use" earlier. Now, finally, you can copy some songs onto your Motorola SLVR by simply dragging and dropping them onto the phone's name on the left column. I picked up a few Spyro Gyra albums and dropped them onto "SLVR", then waited. Get a cup of tea at this point, the USB copies onto the phone very slowly. It took about ten minutes to copy two CDs onto my SLVR.  Notice on the bottom the "Autofill" option too. it's an easy way to randomly dump 100 songs onto your Motorola SLVR. It's a really cool idea and, y'know what? If you have a large enough iTunes library, you could well have new music on your phone every few days without ever having a duplicate. Once the copying is done the top display will say "Okay to disconnect" and you can simply click on the "eject" icon (the tiny triangle over the dash adjacent to the cellphone name on the left column). Before I leave this topic, however, let me point out that every Verizon customer who suffers through the Verizon version of the Motorola operating system on their RAZR will drool in envy that Cingular doesn't cripple its phones to sell more ringtones. While the SLVR is connected to the Mac, here's what you see if you open it in the Finder:  Want to drop a new ringtone onto your phone? Just drag and drop the MIDI file into "ringtone". New video? Drop it into "video". Photographs? Put them in "picture" and you'll be good to go. With these steps in mind, you should be able to easily sync your SLVR with your Macintosh, and easily transfer songs onto your phone at any time! And, by the way, I thought that the Motorola RAZR was a cool phone, but the Motorola SLVR is far cooler and more capable. I feel comfortable recommending it to anyone!
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Never miss another useful Q&A article again! Subscribe to AskDaveTaylor with Google Reader. I just got the SLVR and I was able to get it to sync with iTunes, but I'm having trouble downloading and uploading data from it. The SLVR volume disappears if iTunes is not syncing with it. Does this sound familiar? Posted by: Pat at March 14, 2006 1:51 PMonce u have songs on your SLVR are u able to use them as ringtones and how do u do this. Been trying for 3 days now and cant figure it out, any help will much appreciated. thank jerimy Posted by: jerimy at April 4, 2006 8:11 AMPat, you shouldn't be having that problem. Take your phone in to Cingular (or whatever your carrier is) and see if they have any ideas what's going on. Jerimy, you can't use the iTunes songs as ringtones. Moto has carefully made sure that wasn't possible... :-\ Posted by: Dave Taylor at April 4, 2006 8:16 AMHello, can you tell me if you can put audio books on the slvr via itunes? I love listening to books as well as songs when I travel. Thanks and your site is great!! i got a razr v3 and i was wondering how do i transfer ringtones/songs from my computer onto my phone using itunes or whatever else i can. and would a regular USB cord for like a digital camera work? Posted by: AnthOny RhOdes at April 12, 2006 11:11 AMTo get your mp3's as ringtones you just have to follow what it says in the review. Note if your favorite new track is to large then it will give you an error that you don't have enough space. Try finding an audio editor to cut off after the first 30 seconds of the song, thats all your going to be using anyways. Posted by: Chris M. at April 13, 2006 11:08 AMI just got a motorola SLVR but its from Europe, and it doesn't have i-tunes. I was wondering if there is a way i can add the program I-tunes to the phone? Posted by: James at April 17, 2006 11:32 PMI have a Verizon V3 Phone and I want to transfer ringtones from my computer. (I have a sony computer) Can You Please help me Thank You! Posted by: Lissette Ramos at April 20, 2006 4:27 PMok.....i am so upset right now...i have the cosmic blue razr v3....and my friend has the slvr L7. I just found out that her phone has itunes...and mines has squat. I should have never purchased this phone in the first place. But anyway....do u know any ways that I can download the software onto a v3? or a mp3 software? PLEASE HELP ME OUT. Posted by: brandon at April 22, 2006 10:20 AMSorry to report that you can't just "download and install" the iTunes program on a Motorola phone or any other phone. If you didn't get an iTunes-compatible phone (e.g. ROKR or SLVR) then I think you're out of luck, Brandon. Posted by: Dave Taylor at April 23, 2006 2:59 AMcan i put itunes one two phones with one computer? Posted by: lisa at April 23, 2006 5:20 PMIf you have two SLVR L7's (or ROKR) yes, it will recognize them as differnt phones, you can change the label of the phone, I see my phone show up as Chris's SLVR since thats what I set it to. Posted by: Chris M. at April 23, 2006 9:23 PMI have a question, and if possible please reply by e-mail: There isn't any detailed description on the instruction manual for this phone concerning the importing of video files from computer to SLVR. I think all it says is that it is possible to transfer files from machine to machine. I would like to compile a small library of watchable film on this cellular phone, so that I will be able to watch clips while waiting or doing something mundane. How is it possible to upload mpeg files onto this phone? Must I perform a conversion process for picture ratio and cut it to fit a specified time span? Oh, and what does this mean?: "you relinquish any subsequent rights of ownership to your material by submitting it on this site." Thanks for your help, LM Posted by: leMepris at April 28, 2006 1:11 AMI have a motorola v3 and when i hook the USB onto my mac nothing show's up. What do i do and how do i sort it ?
I cant download a few songs from my library and i only have 40 songs on my slvr. i have no problem downloading songs but its just those certain ones. you have any idea whats going on? Posted by: wilson at May 15, 2006 9:57 PMthe itune feature on the slvr is great but ive been running into a issue in which i am unable to transfer certain mp3 files to my computer. some songs from my itune library can be dragged into the phone while others bring up a crossedout circle when i try to drag it onto my phone, all of these files are listed as mp3... im not very familiar with itune, ive only started using it to utilize the feature on the slvr. ny insights onto this weird issue? thanks a bunch Posted by: Frank at May 17, 2006 1:47 AMgo to this link. http://reviews.cnet.com/Motorola_Slvr_L7/4157-6454_7-31313329.html?messageID=2502809 Posted by: Georgiy at May 18, 2006 5:08 AMI have a razr v3. I spent a good hour taking a song, breaking it down for the perfect ringtone(124kbs, mp3), when I transfer it to my phone, it plays it beautifully. When I go to save it, the phone tells me the file is corrupt. What am I doing wrong? I have tryed multiple times, changing little things here and there, no luck. Posted by: Ronald Low at May 18, 2006 5:46 AMHEy i have aa razor V3 And i wanted to know how can i get my pictures off my phone to get on my computer wen i put the usb cord and hook it to the computet i just dont really know what to do from there it say it cannot find the sortware can you please help me thanx Posted by: ryssi at May 21, 2006 11:13 PMFrank, I had the same problem with iTunes and a couple of my songs. The problem lies in how the MP3 was made, chances are that they are in LAME encoding or somthing on that order. There is a simple fix for this, takes the songs that are giving you problems and put them in a playlist and burn them to a CD (you can use iTunes to do this) and when your finished put the CD back into your computer and then re-encode with iTunes, this removes the encodeing or any other problems you might have. iTunes will actaully ask if you want to replace the versions of the songs in your library, just click yes and the problem will be solved permantly. Hope this helps! Posted by: Chris M. at May 22, 2006 12:13 PMi have a windows, and how come i cant put the ringtones in the folder? Posted by: donald logodicio at May 22, 2006 6:54 PMI've been trying to get my SLVR to sync w/itunes for several days now. I have tried everything I can think of. I tried attaching phone and then launching itunes. I tried attaching phone and then rebooting computer. I tried turning phone off then launching itunes then turning phone on. NO LUCK. Any advise? Posted by: XBear9S at May 25, 2006 12:00 AMI should add that I have itunes 6.0.4 (3), it may be useful to my situation. Love the phone, but ohhhh the headache... @XBear95 - What version of windows are you using? How long ago did you buy the Phone? When I connect mine It pops up iTunes and bam its working. Do you have an iPod? It works just like the same way. @Donald - Read my post made near the top, You have to do a little more than just drop the file into the Ringtone folder. Posted by: Chris M. at May 25, 2006 12:34 AMI have the motorola razor and am trying to move a song from another razor ont mine. When I do it, it says transfer failed. What am I doing wrong. I select the song using the "0", then hit the menu button, then "move marked files", then it says transfer failed. Posted by: Michelle Wells at May 31, 2006 7:47 PMI Have the new Slvr 7 And I know how to use the i tunes and stuff but im trying to upload the pictures on my phone to my computer but i just dont know can you please help me dave thanx Posted by: ryssi at June 11, 2006 12:13 PMi just bought the new L7 from a dealer (not telling) unlocked. I put my sim-card in and was jsut wondering howi can get itunes on it? I mean, i have the motorola interface (iTunes with the motorola "skin") but i can not seem to get a know-how to get iTunes on my phone? Im fine w/o it, its just with the killer proce i get it for....it doesn't even have AIM or the "Chat" feature, nor does it have VOICE RECORD (what the hell is up with that) so i'd like to know if i can go to a dealer "or go to the hacker's maket) and get: on my phone? otherwise, i love the "updated" gui with the SLVR, rather than my old v3.-black. If i can get those 4 items on my phone, i'd be braggin day and night with my killer deal... thanks much...jason oh yeah, my simcard belongs to my old v3 from cingular... -jason Posted by: jason at June 20, 2006 10:32 PMI bought a european slvr unlocked to use on tmobile. How can I download itunes to sync with my mac. It plays mp3, but not in itunes application. Posted by: jeff Parkin at June 28, 2006 8:56 PMSince your not allowed to buy a hacked L7 I'm not going to post the link here. But this is one of those things you can google at your own risk. cmart22@gmail.com Posted by: Chris M. at July 3, 2006 9:11 AMi have a pink mototrola razr v3 from verizon wireless and i don't know how to transfer my pictures from my phone to my windows computer. when i hook up my phone with the USB cable, it tells me that it can't find the proper software. please tell me how i can transfer my pics to my comp!!! = ] Posted by: amy at July 6, 2006 2:19 PMI have a razr v3 and im trying to upload pictures onto my computer (windows xp) and my computer isn't responding to the usb plug. I need help!! thax Posted by: Alyssa at July 18, 2006 8:58 PMI just bought a SLVR L7, but it is the UK version without itunes. The phone has a MP3 player, but it is not itunes. I cannot seem to get my itunes MP3's onto it. Can someone help me either download itunes to my phone, or get the songs onto my phone? Posted by: Naz at July 19, 2006 4:21 PMHey I got my slvr about 6 months ago on ebay and i was wondoring is there a way i can get itunes onto my phone because i have a program on there now called digitall audio player soooo if you know how email at Balller91@cs.com p.s. Subject line SLVR HELP Posted by: T-ball at August 8, 2006 8:23 PMI've bought SLVR L7 3 months ago. However, there is no itune in the mobile??? and even when I plug it to the PC, itune will start but without any feature for my mobile??? Can i get itune from somewhere or i am doing something wrong here? Posted by: Seddiq at August 12, 2006 1:53 AMhello thanks have the same problem than T-ball and fabrice who says "Hey I got my slvr about 6 months ago on ebay and i was wondoring is there a way i can get itunes onto my phone because i have a program on there now called digitall audio player soooo " I just got a Slvr and I followed the directions on how to upload ringtones in the link posted. I have uploaded all files to mobile/ringtone but my ringtones are not on my phone. I even tried uploading one under audio, but nothing. Help please?? Posted by: Angie at September 29, 2006 3:20 PMHow can I use iTunes to apply part of a song as a ringtone on my SLVR? Gracias, Jami Posted by: Jami at November 20, 2006 5:58 PMHey I have a slvr v7 and I was wondering how to load songs onto the phones itunes from itunes on my pc. Wat u said to do was on a mac and its not wrking on my pc can u help me? When I plug my SLVR into the usb. A yellow pop up window comes up saying, "Itunes:iTunes.exe-Corrupt File... The file directory Itunes control/itunesdb is corrupt or unreadable, please run chkdsk utility"... simultaneously, Itunes comes up automatically and tells me "[my] phone is synced with another itunes library... do you wish to erase and sinc the data on this phone with this library".. I'm really confused because once i click "erase and sync" anything I drag and drop to my phone (ipod style) doesnt appear in my playlist after i disconnect and view my phone. All in all, a very confusing and frustrating situation that neither 1. Cingular, 2. Apple, or 3. Motorola have been able to help me with. One interesting hint I have is that when I had a friend put his mini SD card into my phone, I could view and play all his music with no problem. Please please, help me out. Posted by: Will at December 4, 2006 11:05 AMany one know a website to download the cd cus i didnt get the cd Posted by: mnm at December 8, 2006 7:44 PMhi guys,i bought a motoslvr just yesterday and its great.i hav got some doubts to clear.can i put other mp3 players like ultra mp3 into the phone?if yes, how?i think in motorola cellphones we cant minimize the mp3 players and do some other things like messaging as in nokia and sony ericsson.can i delete the ringtones which are preloaded in the phone?so that i get some space to put some extra songs? Posted by: karthik at December 9, 2006 11:10 PMMy Slvr can no longer upload any songs onto its iTunes. All it says is error: This disk cannot be read from nor stored to. Does anyone know how to fix this. Is the memory card just trashed? or is there something i can do options wise? Posted by: Connor at December 13, 2006 1:04 PMyeah i would like to ask is i tunes the only piece of software the is able to transfer music on to a mtorola v3i i have the moto phone tools and thats is a laugh because it takes 1 day for it to pick up my phone so is i tunes the better option or would i be correct in thinking that i should stay with my bluetooth dongle??:S please help me Posted by: gary at December 15, 2006 5:12 AMIs there a way to convert your iTunes files to midi files? The midi files seem to be a lot smaller and that way I would be able to move my songs from my card to my phone with out the "insufficient storage" window popping up, Posted by: Alyssa at December 19, 2006 5:39 PMhey guys when i hook my usb cord to my slivr a screen comes up saying "some files and applications are not accessible".. what does this mean? and after i hook up the usb cord to my phone and go into itunes, the device does not show up. anyone have any idea whats going on? thanks, nathan Posted by: nathan at December 22, 2006 10:36 AMDO I HAVE TO HAVE THE MICRO SD CARD TO PUT MUSIC ON MY MOTOSLVR?? Posted by: KRISTI at December 24, 2006 2:47 PMwhen i hook my SLVR up to my iTunes, a box comes up that says that it cannot be updated because the file or directory is corrupted and unreadable. How do i get iTunes to recognize my phone? Posted by: jeremy at December 24, 2006 4:21 PMI am having a problem others seem to be having. I got the SLVR v7 and at first the USB cable worked fine but now my computer is not responding to it. I take that back, it responds to it for about 2 seconds and then it disconnects without me even touching it... Posted by: Teryn at December 25, 2006 10:45 PMyes also when i hook my SLVR up to my iTunes, a box comes up that says that it cannot be updated because the file or directory is corrupted and unreadable. How do i get iTunes to recognize my phone? Posted by: dave at January 3, 2007 4:38 PMHi, ive got a separate guide and am using non-traditional software on my Motorola SLVR but accidentally plugged it in b4hand and now i cant get the "Found New Hardware" Box to pop up..and i need it to install drivers. Ne idea on how to get it to appear again? thanx Posted by: Andy at January 4, 2007 3:51 PMhow can you put an itunes song on your slvr as a ringtone? Posted by: Ryan Carter at January 9, 2007 8:16 PMItunes:iTunes.exe-Corrupt File... The file directory Itunes control/itunesdb is corrupt or unreadable plz plz plz tell me how to fix this, when i hook up my ipod to one side of the USB cable and the other side to the computer a little box pops up in Itunes and at the bottom of the screen and says that...can you please tell me how to fix this because I am so mad right now because I cant get it to work.. Posted by: Heather at January 21, 2007 10:15 AMdo you think that if i get a new memory card that my itunes will recognize my phone? i have a mac. i recently got a new mac, and i reformatted the memory card and tried to transfer songs. i got nothing. itunes will still recognize the phone on the old computer, but not at all on the new computer. it pops up on the desktop, but itunes won't do anything. Posted by: emily at February 10, 2007 10:05 AMwhen i connect my phone to the computer everything is smooth and it appears to be moving songs to the phone. but, when its done it says it had an error updating and all the waiting and loading was in vain. it happens everytime. it says error updating corrupt diretory or file. please help! Posted by: Hector at February 10, 2007 8:22 PMMy phone was plugged into the usb on the computer and the screen just went completely blank and the screen isn't working. Please Help!!!!! Posted by: Claire at February 18, 2007 10:14 AMHi i've read this article and its very helpful,but when i follow the doesnt wokr, i have a motorla L7 and when i connect it by USB nothing happens,the phone doesnt appear on the desktop and iTunes doesnt even recognise its there! any help on this one?? Posted by: Jorjer at February 21, 2007 12:40 PMI have SLVR L7, how can i download songs(itunes) from my computer? I don't have a MAC computer, does that matter? I put in the SD Card, I hooked the USB to the phone to the computer, nothing happened, which software do I use? is Windows Media Player ok? Any advise? Thank you Posted by: Edson Hidalgo at February 22, 2007 11:16 AMplease help me!! my phone was plugged into the usb and suddenly it just stopped working and it wont turn on i've tried practically everything! Posted by: Claireee-x at February 23, 2007 11:08 AMhey i have a sprint motoslvr phone and i've try'd this but for some reason...when i connect the usb to my computer and phone, nothing pops up. checked itunes and still nothing. i have a sprint version motoslvr l7 and every time i connect it to my mac with a card reader it say's this card is unreadble. any help? Posted by: Steve at February 25, 2007 1:47 PMEdson, you need Itunes to do that. You can get it from apple.com or it should be with the CD that came with your phone. Install Itunes on your computer(you can do that on Windows too). Follow the steps in the first post. Posted by: AJ at February 25, 2007 10:32 PMI am having the same problem as emily's post on 2/10. "do you think that if i get a new memory card that my itunes will recognize my phone? i have a mac. i recently got a new mac, and i reformatted the memory card and tried to transfer songs. i got nothing. itunes will still recognize the phone on the old computer, but not at all on the new computer. it pops up on the desktop, but itunes won't do anything." Any suggestions using a different computer or more specifically switching from a PC to a Mac? And how do I reformat my memory card? Is that necessary? Thank you! I have been trying to upload ringtones for awhile now. The songs are imported into the phone but I can't find them in sounds. does the fact that my songs are saved in an m4p file matter. how do i convert them into something the phne will reckognize? Posted by: Gen at March 4, 2007 11:53 AMis there a way to put photos from my slvr onto my comp without sending em to email from phone n paying for it Posted by: silvio at March 18, 2007 9:18 PMHi I have bought Motorola SLVR L7 from a shop, but it doesn't have iTunes. I was wondering if there is some way to dowbňnload itunes on my cellphone ... please send me a mail on : miki690@gmail.com thanks Posted by: Miki690 at March 19, 2007 9:29 AMI have downloaded Quick Time and Itunes to my Windows XP, but when I hook up my motorola slvr l7 to the usb...it does not give me a phone icon. What should I do. I can't get my music on there. Posted by: Homebody at March 23, 2007 8:33 AMi have a voice recording off my phone and i want to put it in my itunes libary...how do you do that? Posted by: alex at March 23, 2007 11:52 AMI have a SLVR L7 with ITunes and have really enjoyed all aspects of the phone, until recently. I have taken bits of an mp3 and saved it to use a ringtone with great ease. Now I do the same process and when I play, once saved to the phone, I get a message saying that the file is corrupt? What's the deal all of a sudden? Can anybody help me out as well as others with this phone? Posted by: Jerry at April 13, 2007 8:08 AMI'm having the same problems as everyone else with my RAZR - it isn't being recognized by my computer everytime I try to upload anything onto (using a USB cord) it, did anyone figure out what to do yet? I have a Moto SLVR that when I hook my phone up to my usb port, its says new hardware km1 L7c but the software setup wizard doesn't find anything that works, and when I opened my iTunes, it doesn't recognize my phone, and there isn't any new folder for my phone under My Computer to export to, what do I do? Posted by: Beth at April 15, 2007 9:50 PMi have a verizon razor..everytime i plug the fone to my comp it doesnt work...i have a MAC computer...SOME HELP PLEASE!! Posted by: Verizon at April 20, 2007 5:23 AMI have a razr v3 and a motorola h500 bluetooth head set. how do i get my music to play through my bluetooth insted of playing through the speaker of my phoen? If you could, would you send me a message back to my email...jkb-07@hotmail.com Thank you Posted by: Jonathan at April 20, 2007 11:04 PMI just baught the slvr. I have a mac running 10.2.8 system and itunes 6.0.5. My computer recognizes the phone when I plug it in and itunes comes up but that is it. The phone never appears in itunes to let me mover songs over. It works on my PC running itunes 6.0.4. Is it my computer that is the problem or the phone or the system? Posted by: SalmonJazz at April 21, 2007 12:57 AMI have a Motorola SLVR that, when I connect to iTunes via USB, says that there is 481MB of "Other" storage space used, but there are no songs or anything else on the phone; this means that there is no room for any of the songs i would like to put on it. I am running a standard Windows XP system, and would like to know if there's any way I can "clear" my phone of this supposed data. Please help me. Eddie Posted by: ednap at April 21, 2007 10:32 AMi have a razr v3i. i installed the itunes (via a cd installer). when i hook it using usb the phone icon wont pop up on the itunes screen. pls help! i need the itunes! Posted by: yule at April 23, 2007 3:01 AMI bought a Motorola SLVR L7 from eBay about a month ago and I read that it had iTunes on it. I read through this page and you said to plug the USB cable into the computer and the phone. I did that and iTunes comes up but it doesn't show my phone. I have a Windows desktop pretty new. I was wondering if there was a certain type of USB cable that I needed or if I had to download a certain software. Please reply by E-mail Posted by: James at April 25, 2007 4:24 PMI have a Motorola Slvr and it used to just pop up on my itunes when I plugged it in via usb and and I could easily do all that I wanted but now I plug it into my Mac and the mac doesn't see it so it won't pop up on itunes. i know the usb part is working because the phone is charging. how do I get the mac to see it again? is there a way to set it up again? Posted by: Linda at May 1, 2007 10:07 AMi have a motorola L7 SLVR... I know how to put ringtones and pictures on, just not games. If I download a game, how do I put it on my phone? I have a mac. Posted by: daniel at May 1, 2007 4:58 PMMan i have a SLVR L7 and i bought a new 2GB chip for it but now the phone wont format the chip so i cant put anything into it and the itunes wont load up my phone can i get help please Posted by: Frank at May 2, 2007 5:56 AMSame problem here. I had to exchange my SLVR because the 0 key was stuck. Now, the replacement phone is no longer seen by my iMac when I connect with my USB. I get that same message someone else got.. "Connected as storage device Some files and applications are not accessible." WTF???? I've spent almost 5 hrs trying different fixes and nothing works. And apple has no direct customore support... just web pages to read. Posted by: SF Dude at May 4, 2007 12:22 AMI just bought a Motorola Slvr L7c recently and my computer doesn't read it, I know Itunes is not going to recongnize it because the phoen doesnt have a Itunes Usually my computer just reads it as a Motorola K1m/Slvr L7c Modem is there anyway you can help me out so i can add songs to it Posted by: Ali at May 8, 2007 10:50 PMSame problem as Frank, "I bought a Motorola SLVR L7 from eBay about a month ago and I read that it had iTunes on it. I read through this page and you said to plug the USB cable into the computer and the phone. I did that and iTunes comes up but it doesn't show my phone. I have a Windows desktop pretty new. I was wondering if there was a certain type of USB cable that I needed or if I had to download a certain software. Please reply by E-mail" I TOO HAVE THIS PROBLEM I NEED HELP!!!! PLS EMAIL ME Posted by: Cyndy Abubaka at May 10, 2007 11:07 PMI just got my SLVR a couple days ago & songs were working fine until a couples days later the songs wouldn't play onto my phone, they are all on there & listed but when i go to play them it just goes through the songs 1-20 & doesn't stop to play them at all. Whenever i click onto iTunes to start it up at the right hand corner a info bubble comes up and says iTunes corrupt & i need to run the "Chckdsk Utility" I ran that from my computer & that didn't do the job. Any help? Posted by: Erica at May 12, 2007 1:26 PMHi hi I have the same problem as NAthan: hey guys when i hook my usb cord to my slivr a screen comes up saying "some files and applications are not accessible".. what does this mean? and after i hook up the usb cord from my PC to my phone and go into itunes, the device does not show up. anyone have any idea whats going on? thanks, Allan Posted by: allan strange at June 3, 2007 4:44 PMok heres my deal...I had about 50 songs on my itunes and had no problem getting them, then one day I just opened up itunes to listen to some music and all the songs were gone, I went to put a bunch of song back on my phone from itunes but when I plug in my USB cord to my phone and computer, itunes doesnt pop up like it normally does, and when I manually open it up it doesnt have the mobie songs or w/e button in the side tabs that is usually there when I connect my computer to my phone...I would like to know if maybe I have screwed up a setting or something, let me know if you have any clue whats going on or what im talking about....thanks Posted by: Shane at June 7, 2007 9:13 PMi am a novice computer person, and i need instructions on how to download music as ringtone to my razor phone. i have the usb cable but nothing pops up on pc when connected. Posted by: patty at June 26, 2007 5:55 AMI just got a new Motorola SLVR, and I wanted to put ringtones on it, but it doesn't have very much phone memory so I put a Micro SD 1 GB memory card in it. Now I want to use the new songs I put on my memory card as a ringtone, but I don't see where to assign it as a ringtone. Any suggestitons? Posted by: Rosalie at July 3, 2007 3:23 PMMy computer cannot install my moto, because the wizard cannot find the necessary software. How can you help me on that? I even bought a microSD and a high powered USB cord. Posted by: Porsha Collins at July 3, 2007 9:12 PMi have the same problen as a lot of people.i have the V3 razr that;s supposed to have iTunes and a windows XP computer and everytime i plug in my phone via USB cable my computer doesn't read it and tells me there is no software for it. if anyone can help please email me at Carnellzbabigirl@aol.com Posted by: Farrah at July 6, 2007 6:04 PMI have tried to download music on to my L7 slvr from itunes. I get an error messgee that states," files are not accesible or missing." It also states, "The file or directory itunes control is corrupt and unreadable." It states I need to run CHKDSK utility. I have tied to find how to do this, but I have had no luck. Any help please. Ken Posted by: Ken at July 14, 2007 12:24 AMi have an ipod and an dell computer if i download ringtones to itunes and plug in my phonr to the computer how do i put them on my phone please help me!!!! Posted by: molly at July 16, 2007 10:32 PMwhat if my iTunes (Windows XP) is not detecting my SLVR? Posted by: Jack Alison at July 18, 2007 6:42 PMHow do you do this on windows XP? send the software i need to connet my motorola slvr for usb Posted by: Hector at July 24, 2007 9:10 AMHey all, there is a hot little program called moto tunes. few programmers got together and put this ditty together. Its great. It automatically encodes the mp3's and a few other formats, to the proper size to fit, transfers and organizes them in a db. In a way, it is better then itunes, and it will work with any moto mp3 ready phone. It also communicates with Itunes, it can read the itunes db. just google moto tunes... Posted by: Don at July 25, 2007 12:40 AMhow do you put videos on your computer from the motorola slvr L7 with verizon? Posted by: matt at July 30, 2007 6:28 PMI have motorola slvr with verizon and i have a video i want to put on my windows XP pc. when i hook it up to the pc it does do anything except open install wizard. how do i put the video on my pc? Posted by: matt at July 30, 2007 6:47 PMI cant do mp3 files on my motorola slvr because I have windows. How do I do that? Posted by: Lauren at August 14, 2007 9:13 PMhow do i put games on my l7 I just bought a MotoSLVR L7 and don't how to get the program to connected to the computer. Thanks... Posted by: Jaime Rodriguez at August 22, 2007 3:38 PMFor my slvr, the data is unable to be download... Posted by: michael waters at August 27, 2007 9:47 PMHi Posted by: Bob at May 27, 2007 4:39 AM ----- I also get the same problem when i connect with my usb stick to be able to transfer music through iTunes and iTunes doesnt reconize my phone. thought i always used iTunes to transfer music but it started getting the same error just today, ive no idea why and my usb connection settings on memory card. Posted by: Romina at September 2, 2007 9:35 AMHi, I have a question. I have a motorola Slvr 7 I would like to import music from my cd's on to the phone how do I do this using itunes. I have never done this before. thanks Posted by: Christine at September 17, 2007 8:14 AMHi there, I'm having the same problem as this person here: "I bought a Motorola SLVR L7 from eBay about a month ago and I read that it had iTunes on it. I read through this page and you said to plug the USB cable into the computer and the phone. I did that and iTunes comes up but it doesn't show my phone. I have a Windows desktop pretty new. I was wondering if there was a certain type of USB cable that I needed or if I had to download a certain software. Please reply by E-mail" Also, when I try playing music normally at Sounds or on the Digital Audio Player, a popup appears that says "File Format not Supported." What does that mean? How do I fix it? Email answers back to me please. Thanks! Posted by: anonymous at October 7, 2007 11:44 AMI bought a Motorola SLVR L7 from eBay about a month ago and I read that it had iTunes on it but I doubt it. I couldn't find it anywhere on the mobile and I don't have the original software cd. I read through this page and you said to plug the USB cable into my mac and the phone. I did that and no iTunes comes up and it doesn't show my phone,it doesn't recognize the phone (an unlocked uk orange motorola l7). I have a ibook g4 mac 10.4.10) I was wondering if there was a certain type of USB cable that I needed or if I had to download a certain software. How do I download itunes onto the l7 -i think its missing. Please reply by E-mail" I have a motorola slvr and have been ably to sync songs through the itunes program. I got a new laptop and tried to upload the new comp with songs from the phone and everything was deleted cuz i think it hit the wrong button when it asked me about replacing and resyncing! Anyways, now it says my capacity is full and there isn't a trace of any songs on my phone now. I don't have a clue what happened and why my capacity is full!!? Posted by: skibunny at October 16, 2007 12:19 AMHi, I have a SLVR that has worked just fine. My ibook and itunes recognized it and i have been able to download and autofill my music, until today. Now I get a message that itunes can't read "Ricky's MOB" and "Files and Applications not accessible" Is there a fix for this? How do I get the computer to recognize my phone again? Thanks for any help. Posted by: Ricky at November 1, 2007 8:12 PMMy slivr doesnt even show up on the computer (mac) in itunes but it does when you run it under system profile i need help gettin it connected PLEASE help Posted by: Cman at January 5, 2008 1:35 PMo and its for verizon btw Posted by: Cman at January 5, 2008 1:38 PMLike in the 1st diagram on your page where it has the cell phone and SLVR next to it My ITunes program doesnt even do that anymore. So it's not letting me dowload any music anymore. I think when I plugged it in to someone else's computer and went onto their ITunes it messed it up. What do I do now??? Posted by: Annette at January 6, 2008 11:15 PMdo i have to have a memory card in order to transfer pics and music, i hooked my phone up but it does not show on itunes, is this because i have no card? Posted by: bao at January 16, 2008 11:40 PMis there anyway i can get the pictures off my phone that i took without the card to my pc or mac Verizon SLVR. Is there any way to change the operating system (from a mac none the less)? The Verizon operating system on the phone is just not as good as the other versions out there, which double makes it impossible to have itunes because that option doesnt exist on the verizon version, Any help would be great. Posted by: Justin at January 17, 2008 8:29 PMI have skimmed through the postings above and, like a few others it seems, recently bought a SLVR used from a friend of a friend. I have a USB cable but did not get the software CD that I seemingly need to setup the phone for MP3 use. Is there anywhere I can download the software. Even when I plug the phone in it is not recognized by iTunes. The little box pops up in the corner of my computer saying new hardware was found but of course I can't do anything because I don't have the software CD. Any help welcome at abillings4@cox.net, subject "LVR MP3"please. Posted by: Aaron at January 23, 2008 1:53 PMi recently had a problem with my phone where it said that it could not be read so i opened my computer and went to removable disk 'E' i right clicked and hit format i formatted it then it worked on my itunes when i try to connect the slvr to itunes it never goes to itunes. just starts charging the phone. i got a motorola slvr from cellular south and i have an mp3 player instead of itunes i bought a sandisk 1GB card but i cant pull up most of the songs that i loaded on the memory card on my phone Posted by: Jessica at April 7, 2008 2:07 PMFor the record I think iTunes 7 no longer works with Motorola phones (Apple's in the phone business now). But my search continues... Posted by: Darran at April 13, 2008 10:37 AMI have a lot to say, but ...
I do have a comment, now that you mention it!
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