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How do I fix the driver for my Samsung YH-820 MP3 Player?

I have a samsung yh-820, but i brought it off e-bay, about 5mnths ago, so i have no warranty and it's gone wrong. I turn it on and it says ' connect to pc and repair with recovery utility' only problem is that it isn't recognised by my computer. I've contacted the samsung company who were very unhelpful and suggested i try a new usb cord, but i know that it isn't the usb becuase it charges fine and this is on the same cord. And it constantly reloads when plugged in. I really don't know what to do, do i have a right to send it back to the seller or not or do i have to pay for repair. I would really appreciate help here if possible


Dave's Answer:

This is a tough one because while I'm a big fan of Samsung, I have to say that their web site is terrible for finding any support information or downloads. Search support for the YH-820 and it doesn't even indicate that's a Samsung product (though if you can figure out how to get into the FAQ area, there are a number of matches).

Fortunately, Google knows all, so I spent a bit of time digging around to see what I could find, and I have found a number of useful FAQs on the site:

  1. Connecting The YH-820 To Your PC, Driver Installation
  2. How Do I Download And Install The Latest Firmware For My MP3 Player?
  3. I Have To Reinstall The MP3 Drivers Every Time I Plug My MP3 Player Into My PC For The PC To Recognize The Player.
  4. YH-820MC - Manual Installation Of USB Driver

I think that #3 here is going to offer you the best possibility for solving your problem.

Having said that, it is possible that you have a bad USB cable, even if you are seeing it charge properly. I have certainly heard from Sony PSP owners about weird connectivity problems that were alleviated by buying a new USB cable. (and no, it doesn't entirely make sense to me either!)

Good luck with your MP3 player and I hope you can get it all working properly!


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Categorized: iPod, Sony PSP and MP3 Player Help   (Article 6352, Written by )
Tagged: mp3 player, samsung mp3 player, samsung YH-820
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Reader Comments To Date: 26

Bill Hall said, on May 5, 2006 7:07 AM:

I have the same MP3 Player and had that same problem. You need to hold down the forward button while connecting your USB cable. You will see a green arrow in your task bar. When this happens you are connected to the YH-820. Now you can use the repair software. The other thing that may be wrong if you still can not repair it is the memory is bad. In that case you need to send it out to CVE Inc. 75 Seaview DR. Suite 100 Secaucus, NJ 07094. Phone: 1-800-231-5552. I hope this helps you out.

Cam Prosser said, on May 15, 2006 9:13 PM:

I am finding that I am having a lot of trouble recording and rewinding to record over things that did not turn out well. Sometimes I get caught in a ' loop ' and can not seem to find my way out.
What am i doing wrong? Help me out as much as you can on the recording process for the SAMSUNG unit Y10 1KB---very technically challenge, write slow so I get it---lol---but seriously please help the helpless that only wants to play music
CAM

Cam Prosser said, on May 15, 2006 9:25 PM:

I am finding that I am having a lot of trouble recording and rewinding to record over things that did not turn out well. Sometimes I get caught in a ' loop ' and can not seem to find my way out.
What am i doing wrong? Help me out as much as you can on the recording process for the SAMSUNG unit Y10 1KB---very technically challenge, write slow so I get it---lol---but seriously please help the helpless that only wants to play music
CAM

bapplay said, on June 20, 2006 7:29 PM:

what can be done and seems to work for me is to make sure that the power is not in when plugging in the usb, the usb should provide the power for the mp3 player therefore there is no need to have that plugged in if u r not charging.

bapplay

ferouzmj said, on December 27, 2006 2:35 PM:

I have a samsung YP-U2J and have similar problems connecting to USB in my laptop. The player comes with a CD that checks whether your computer has a Windows Media Player 10 and a USB 2.0 port. I put in the CD and it said something like, after running the checker, "complete. enjoy your music". But I can connect at my PC at work. So i went and checked my USB ports on my laptop and they are working fine with other products and are 2.0 as is required by my mp3 player. i have come accross other people having similar problems. what could it be the cause?

bleonard said, on January 6, 2007 7:38 AM:

I bought 2 Samsung YP-U2J MP3 players at christmas. One works great, but the other has the same problem as described by ferouzmj above, except it won't connect to any computer in my house. It connected the first time, to download music, and it plays the music fine, but after the first time, it would never connect again, even on the same USB port. I think this must be a manufacturing defect, because I experienced exactly the same problem after exchanging for a new unit (twice) at the store where I bought it. The only visible difference between the one that works and the ones that don't: The date code. The good one is 2006/10, and the bad ones are all 2006/08. If anyone knows a solution, I'd love to hear it, but I think right now I'm ready to move on and get something from a more reliable manufacturer.

thedammy said, on January 24, 2007 9:53 PM:

I just bought the YP-U2J and had the same problems including trying a new one. The problem is Windows Media Player 11. You have to rollback WMP to version 10 for the Samsung unit to work beyond the first connection. I'm still trying to figure out if they are going to improve the driver or firmware or whatever, so WMP 11 will work. Samsung says the technology in the YP-U2J will not work with the Xbox so maybe it's the same with Vista type software, hope not.

kayla said, on February 18, 2007 7:49 PM:

hello i hav a YH-820MC samsung music player
when i turn the mp3 player on it says
"connect to pc and repair firmware with recovery utility" i think i deleted a file that i needed.
When i go on to recovery utility and click repair device in one of the options it says it was done successfully but when i unplug the device from the computer it says connect to pc and repair firmware with recovery utility still
someone please help:(

bill said, on February 20, 2007 9:06 AM:

My samsung yh820 reads "system can't HTT initialize" Does anyone know about that? THanks for the help!

moazzam ali said, on March 24, 2007 2:12 PM:

i mfacing a problem and hope that U will kindly help me. Whenever i try to turn-on my YH820 mp3 a message " device cannot initialize " appear. please guide me what should I do.........
Thanx
M.Ali

Pam Pioske said, on April 4, 2007 2:39 PM:

I have a Samsung YH-925GS that give me a message "Can not HTT initialize" It then shuts off. What does this mean, and what can I do?

Lori said, on April 16, 2007 9:37 PM:

I have a samsung yp-u2j mp3 player i was charging it and took it out now it is showing a locked picture and i don't know how to unlocked

Jorge said, on April 24, 2007 7:51 PM:

I have a yp-u2j MP3 player that doesn´t get started at all. When I turn it on it starts to build MLDB or WLDB (which I don´t know what it means) and then it turns down immediately. After that it remains like dead. I tried many things but nothing seems to work. I had it for lees than a year and the device is in good shape.
I´ll appreciate any help regarding this issue.
Thank you,

Guille.

The Topu said, on April 26, 2007 9:21 AM:

Hi, I think that MLDB means 'Music Library Data Base'.
I have the same issues with my yp-u2j. It's not recognize by any computer. The Date of manufacturing is 2006/04.

ethanp said, on April 26, 2007 4:16 PM:

i have a yp-u2j also, and it rarely connected through the USB port, so i barely used it. once i figured it out, it worked fine. now it won't even power on, and won't even show the dead-battery signal. i charged for a number of hours, but still nothing. any ideas?

GREG said, on May 11, 2007 6:40 AM:

MY YP T91 MP3 PLAYER WILL NOT CHARGE IT IS LIKE IT IS GETTING NO POWER WHEN PLUGGED INTO THE COMPUTER

Joe Camacho said, on June 2, 2007 2:30 AM:

I have a Samsung YH-925GS that give me a message "Can not HDD initialize" It then shuts off. What does this mean, and what can I do?. I've tried to repaired with the recovery utility (formated the HDD) and nothing. Please Help.

Suresh said, on June 4, 2007 9:26 PM:

I have YP-U2JZW model mp3 player and actually i was trying to upgrade the firmware so during this process i formatted my Player and after that i can see that no charging is taking place and also cannot detect the device on my PC.

Pls suggest the solution if anybody is aware..

Julian C said, on June 26, 2007 9:38 PM:

I BUY BROKEN MP3 PLAYERS!!! YH-820,920,925,999, MUST HAVE ALL ACCESSORIES AND MUST SAY "Can't Initialize HDD" I'm willing to pay $65.00

Anne said, on July 8, 2007 7:51 AM:

I have a samsung Yh 820 and it also says cannot initialize Hdd. Isn't there anything i can do? if not, maybe i am willing to sell..

Mikhail said, on October 8, 2007 3:12 PM:

me too have a player that's say's 'can't initilize HDD' some one will buy this one????

Rholand said, on February 1, 2008 9:14 PM:

Hey! I had the same PROBLEM with my YH-820MS/XAA.
All i did was download the Utility Software, formatted the YH and then i went straight to UPGRADE FIRMWARE. Once you are ready to upgrade firmware, be sure to have one already downloaded from Samsung's Web Site. After that, it all seemed preety cool.
Anyways, if you have a local Samsung Repairing service nearby, DO NOT HESITATE to take it to them. Trust me, no matter how much they charge you for the repair (if they do) IT'S WORTH IT!

GOOD LUCK!

Alina said, on February 11, 2008 5:57 PM:

I have a Samsung YH-925GS that give me a message "Can not HTT initialize" It then shuts off. What does this mean, and what can I do?.........................My mp3 was having the same problem but the only thing that i did was reset the mp3 on the back

lazy_cat said, on April 23, 2009 8:49 PM:

a have Samsung YH-820,when i fomated fat32,"connect to pc and repair firmware with recovery utility" help me,thanks

nazanin said, on July 15, 2009 10:10 AM:

it is possible to install my mp3 player yp-u2j on mac os?

smith said, on March 26, 2011 1:26 PM:

is it possible to use the YP-U2J on a mac? mine won't load on my pc, or recognize through any updates/etc.. i've tried it all, but the darn thing still plays fine, seems to work fine, records, etc.. can someone help?

s

Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!

I do have a comment, now that you mention it!











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