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How do I fix a Foursquare location?

When I go to the local gym and want to check in on Foursquare, I always have to search for the venue rather than having the app just show me it as an option for my current location. What's up with that?


Dave's Answer:

What you're seeing is a secret hiccup in geolocation-based systems with waypoints defined by users: they're not always in the right location. Foursquare is a fine example of the problem because I can stand at any location in town and say "here, this is where Safeway is located." It then dutifully saves my current latitude / longitude and forevermore uses that, not a street address, as the basis of where that spot is located on the map.

I don't think people deliberately try to mess up the database, but I do think that sometimes people might have left a venue when they finally create it as a new point, not realizing that the point they're recording is actually a block or two away from the correct spot.

There are a couple of different ways to fix venues, depending on whether you've unlocked the "Superuser" badge in Foursquare or not, but the general solution is to use their Web site as you can't fix a location within the mobile version of the app (at least, not that I can figure out!)

I had the same issue with a local Safeway and tried a couple of different ways to fix it. Let me show you what I did, then suggest the easiest of solutions afterwards!

My first thought was to create a new point with the correct lat/long so that's what I did. I stood in the middle of the store's lot and added a new Foursquare data point called "Safeway - N. Boulder (correct latlong)". I figured that later going to the site and deleting the old and replacing it with the new, then renaming the new, would be easiest...

I logged into foursquare.com, which gave me a simple search box:

foursquare fix location 1

A search for "Safeway" reveals the mess of points in the database:

foursquare fix location 2

Notice #3 and #5 are the same place, the latter being the one with the correct location.

When I look at the wrong location venue, the problem is immediately obvious:

foursquare fix location 3

Looks like the point was created while someone was in their car, driving to/away from Safeway, rather than from within the parking lot or while standing within the store.

Since I'm going to mark one as a duplicate of another, I need to grab the point location number, which is easily done from the URL:

foursquare fix location 4

The bad Safeway? That's Foursquare location #113333. Remember that.

Now, I back up and go to the correct location:

foursquare fix location 5

Here I enter the #113333 value to mark the two as duplicates of the same venue. Since I have Superuser capabilities, I click on the little pencil icon while I'm here and edit the venue information to add a bit more information (It's a matter of a single search on Google to identify the street address and phone number):

foursquare fix location 6

When I'm done I also fix the location name and click on "Edit Venue" and it's all saved, making this a particularly informative Foursquare check in point.

Now it's up to the Foursquare folk to merge the two data points and create one that has the correct location and information, etc.

Having gone through all of this, however, I now know that an easier and more efficient strategy for this particular app is to simply drag the identification marker on the map to the correct location rather than create a duplicate point and have to merge the two. If you don't have Superuser capabilities you won't be able to do that, so it's a good reason to check in more often and unlock it, right?

There's a bigger issue here with geolocation applications and games, of course: how do you fix bad location markers? Hopefully competitors to Foursquare have also thought this through because I can certainly imagine that down the road it's going to be a bigger and bigger issue as more and more points are added to the database...


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Categorized: iPhone and Cell Phone Help   (Article 9364, Written by )
Tagged: foursquare, geolocation, geomapping, gps, mapping, safeway
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Reader Comments To Date: 6

Cierra said, on March 24, 2010 12:59 PM:

Very helpful information! This is the only place i've been able to find this info on the web thus far! Thanks!

Malk said, on March 30, 2010 2:26 PM:

Well, you are a Superuser, so it's easy for you to fix things. But us normal users can't even flag a place we know there is a duplicate. This is extremely bad for the database, at this point I'm not even sure if when you become a mayor you can edit that place, even if it was added by someone else

Malk said, on March 30, 2010 2:29 PM:

Just checked out, when you are trying to edit some place, 4sq checks for duplicates, showing you what it thinks might be a duplicate. But, as they say, if you are a normal user you can only wait for this resource be built some day.

Dave Wilson said, on April 1, 2010 8:42 AM:

I am a super user and do not have the pencil icon available to fix a location.

I only have the pencil icon available for the venues I created. Bug?

Richard said, on October 28, 2010 10:25 PM:

I think you are wrong about why the locations are wrongly entered. Your description on how to fix them is excellent though.

I think they are created wrongly because people often try the find the most central spot IN the location. In fact by creating a venue inside a building, their phone does not have any GPS reception. Because of the lack of GPS information their phone then determines the location by looking at the available (GSM) networks, which results in a much less precise location. Worse, it most like results in a location that is at the intersection of all the networks within reach, which may be several hundred meters away from your actual location. The network antenna's are always intentionally placed so that they best cover the area, the intersection of the networks mostly designed to be at a location where the most people are expected to be. So it is very likely that this intersection is on some entrance way like in your example.

To work around this, my suggestion is to only create new venues standing in front of the location -where you still have GPS reception- if this venue is not an open air venue. Never create a new venue inside a building. Following the same logic, you should check-in standing in front of the building too, never while inside it.

iamguzman said, on March 19, 2012 5:07 PM:

whenever i log in, my default location is on the other side of the city. i don't know how to edit it. toinks!

Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!

I do have a comment, now that you mention it!











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