
How do I delete an America Online (AOL) Screen Name?I want to set up a new America Online (AOL) screen name for myself, but the system's telling me that I already have the maximum number of screen names. How do I delete one so I can create a new one? This process is actually fairly similar to the steps needed to add a new screen name. Let's go through the steps, though, so you can see what I mean. First off, log in to AOL and choose Account Settings --> Screen Names. This gets you to a screen that looks like this: ![]() Notice on the right side, the list includes DELETE a Screen Name: that's what we want. Click on the delete link and you'll promptly get: ![]() Make sure this is really what you want to do then click Continue and select the screen name you want to delete. In this case I'm deleting Dave in Space: ![]() Choose the right name, click Continue again, and a second or two later you'll see this final window: ![]() That's all there is to it!
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Never miss another useful Q&A article again! Subscribe to AskDaveTaylor with Google Reader. ok my mom deleted aol and i stil used my screen name so it charged her about 400$ i used it so much....i deleted the screen name(from aim) but now im worried that my friends will email me on that screen name and charge us more money...how do i delete that email adress without signing on that screen name, because we don't have aol anymore? Posted by: kayla at August 9, 2005 8:26 PMKayla, if you shut down your AOL account and aren't logging in to it any more I don't see how they could be billing you any more. I'd call their customer service center if it's an ongoing problem... Posted by: Dave Taylor at August 10, 2005 6:55 PMYour instructions seem simple, but WHERE do I find aol's "account settings" button to follow your simple steps. thanks Posted by: craig at August 11, 2005 11:05 PMCraig, on the Mac version of AOL, at least, the "Account Settings" is an option on one of the pull-down menus on the top menu bar. It's on the menu that has the name of the app (e.g., "AOL") Posted by: Dave Taylor at August 12, 2005 3:39 AMmy mom wants to delete the aol account but i dont aol right now im using aim and she dont no another way to delete the accounts what should she do please help me Posted by: Joselin at August 16, 2005 11:23 PMI would like to know how i get america online off of my account. I cannot pay for this service any longer. Posted by: Jaime at August 18, 2005 6:17 PMok, im not w/aol, but my friend is, and so, she can get extra e-mail accounts for free so she got me 1, cause i dont like what were with, and somehow it got deleted, so i cant log on anymore, but i can 4 IM, and i want to re-make that account, but i dont know how i can delete the IM account so i can do that Posted by: Kara at August 23, 2005 6:49 AMHow do I get a deleted screen name off of my aol sign in drop down list? Posted by: Billy at August 23, 2005 5:46 PMHow do i delete my dial in account on aol? Posted by: Andy at August 24, 2005 10:16 PMWhat if you have just plain AIM and you want to delete an unwanted screen name? Posted by: Sami at August 28, 2005 6:43 AMsomeone downloaded a free version of aol these are my computers and already have an account so when click on the icon for aol screen name drops down i have to be guest to get in i should be the only person to use it anyway. point this computer i had at home now part of network at office richard Posted by: richard osborne at August 28, 2005 6:20 PMWe recently closed our account with aol and wanted to know if there was any way to check any emails that might have been sent to my old account? thanks! Posted by: missy at September 6, 2005 5:02 AMUnfortunately, once your account is closed, all your email vanishes unless you've copied it to your local mailbox. Posted by: Dave Taylor at September 6, 2005 5:07 AMI signed up for a free web-based aol screen name. Later, I then opened a paid for account but couldn't use that screen name as it was "already taken", by me. So how do I delete this web-based screen name/account, so I can use it on my paid for account? What a stupid dilemma. Thanks! Posted by: Shawn at September 6, 2005 6:49 PMI'm trying to delete a screen name. I have 2 besides of my primary. When I get to the section of delete a screen name,It's only showing that I have one,{not the primary}, but only one of the screen names. WHY????? Posted by: Chris at September 21, 2005 9:58 PMOK i have a question ,,, how do i delete names from my AOL address book ,, u know how u go to write an email and type one letter and the whole email address pops up how do i clear that ? Posted by: Jeff at September 26, 2005 11:45 AMI want to know how I can get rid of my AOL membership which is associated with screen name saeetek@aol.com Posted by: Neel Kulkarni at October 3, 2005 4:04 AMHow do I get rid of my AOL membership? Posted by: Brittany at October 4, 2005 6:39 PMHello I made up a screen name to get into "my space".Now I want to delete my "my space" but I can't because I need a e-mail they sent me under the made up screen name. What do I do? Posted by: Reakoe at November 12, 2005 9:37 PMHow do I delete an AOL screen name? I read your delete AOL screen name and it says on the right side it says delete a screen name. this is not prescient. What should I do? Posted by: Rich at November 23, 2005 6:20 PMI want To deleted AOL Posted by: Regina Rutland at December 1, 2005 6:00 PMhow do i delete an old scrrenname??? Posted by: ruba at December 29, 2005 7:42 PMI want to delet my free aim mail account and get rid of this. I do not need this anymore. I now have a hotmail account. But I can not figure out how to delete this aim account. I need help. Posted by: Kimberly at January 10, 2006 12:15 PMI recently deleted a screen name from my sign in screen. How do I verify that the name as been deleted from AOL or is it still acessible on the AOL website? If so, how can you delete it completely? Posted by: marilyn williams at January 10, 2006 5:55 PMhow do I delete screen names from my accnt and delete the email addresses? I don't want any extra charges if my daughter wants to try to get back into the screen names so I want to make them completely off my accnt. Also how do I set up passwords on the remaining accnts? I tried key wording setting and it takes me to this web site. When I go under the safety tab and click settings it gives me an error message. Please help how can i add an additional aol account to my computer so that i dont' have to sign on as a "guest" everytime and delete my old aol account with out re-installing AOL. Posted by: hannah at January 14, 2006 5:05 PMummm i want to delete my aol mail acount because i cant even send or recieve any mail from that name so how do i cancel it or watever?? Posted by: brittany at January 19, 2006 8:08 PMHow do I delete my free aim email account without deleting my aim screen name for instant messaging? Thanks for your help. Posted by: Donna at January 21, 2006 3:55 PMhow do i delete my aim account? Posted by: Laura at January 28, 2006 12:16 PMWhen I try to delete a screen name I keep getting "There is a system problem". How do I fix that?? Posted by: Nick at January 28, 2006 2:24 PMLaura, I have to admit that I haven't been able to figure out how to delete AIM accounts, even having poked around in the software and the AOL help. I'll try again, though. Nick, sounds like you might want to try reinstalling the AOL software and deleting the screenname again? Posted by: Dave Taylor at January 28, 2006 6:35 PMI'm trying to delete a screen name. I have 6 besides of my primary. When I get to the section to delete a screen name,It's only showing that I have four,{not the primary}, The screen name I need to delete is not on the list. WHY????? Are you logged in as the master screen name, Hal? That might make a difference... Posted by: Dave Taylor at January 30, 2006 11:29 PMCan I have 2 aol accounts on one computer for more screen name options if so how do i do that Posted by: annie at February 7, 2006 10:05 PMi want to delete my email how do i do that Posted by: rana at February 8, 2006 4:36 PMAnnie, yes, you can do that, you'd just sign in as 'guest' for the second account each time. Should work fine. Rana, I'm not clear what you're asking. You can't delete your AOL email account without deleting your AOL account too. Posted by: Dave Taylor at February 8, 2006 5:16 PMim am sooo anoyed that i cant delete a AIM screen name please help me!!!!!! thank you Posted by: ricky at February 9, 2006 6:36 PMi want to keep my screen name for aim but i don't want the aim email anymore...is there a way for me to delete the email and still keep the screen name??? Posted by: ash a at February 15, 2006 11:46 AMHow can I permantely delete an already deleted screen name from my computer? Where it does not show when I see recover screen name. Posted by: Pete Thomas at February 18, 2006 9:28 AMWhen I try to delete a screen name I keep getting "There is a system problem". How do I fix that?? Posted by: anthony at February 25, 2006 9:16 PMEvery time I click account settings and then screen names I get an error message that says "cannot find server" " action cancelled" This has been going on for 3 days and I have followed 5 different tips on how to correct it from AOL. Nothing works.....HELP Posted by: Ed at February 27, 2006 12:59 AMi want to delete my primary name, they say i can't, but if i went to another server i could do that, it would mean i would have to delete my account with aol. so what's so simple, i don't want to use the name anymore. Posted by: dawn cox at March 4, 2006 9:54 PMAll I have with aol is an aim screen name. They made an email address for me without me doing anything or asking for it. How can I delete the email account while keeping my aim screen name? They can't force me to use services that I don't want, right? Posted by: Nate at March 7, 2006 11:54 PMYou can't delete your AIM email account as far as I know, but you can ignore it. Just don't tell anyone you have it... Posted by: Dave Taylor at March 8, 2006 8:08 AMMy husband and I are trying to delete screen names for children that have moved away from home and no longer use them. Each time we try, we get a message that that screen name has subscribed to something which blocks us from deleting the screen name. All of this could be avoided if they could only remember the passwords to those screen names but..... Please help! Posted by: Jan at March 10, 2006 1:48 PMwhat if you try to get a screen name and it does not work? Posted by: taylor at March 11, 2006 11:46 AMHi. Ok I really want a new screen name but my family and I already have the 7 spaces filled up and I have a screen name that i dont remember my password to that has all of my personal and important information in it. How do I find my password? PLEASE HELP IM DESPERATLY BEGGING YOU TO HHHEEELLLPPP!!!!! Posted by: Hannah at March 15, 2006 6:31 PMAh, another interesting variant on the "can you tell me my password" question, Hannah. Sorry for your dilemma, but I cannot help anyone find their password (or anyone elses, for that matter) on any system, and even if I could, I wouldn't offer such assistance. If you have a legitimate situation, call the vendor or service provider. Posted by: Dave Taylor at March 15, 2006 9:22 PMhow do u delete an aim screenname Posted by: linds at March 16, 2006 1:52 PMLinds, you can't. I kid you not. I don't really understand WHY AOL hasn't implemented a 'delete AIM screenname' capability, but even the documentation states it just can't be done. Posted by: Dave Taylor at March 16, 2006 10:09 PMI was trying unsuccessfully to either delete the aim email account or hide it. This little mail box window just popped up one day on the upper-left corner of my screen and I have to close it each time I sign on. To my knowledge, I don't actually have an aim email account, but AOL wants me to click the box, sign in, and fill out the form to start it up. I have absolutely no interest in doing this and would just like to stop that little mail box from popping up whenever I sign on. Do you know of a way to do this??? Posted by: Matt at March 18, 2006 11:33 PMI'm trying to get live help from aol and have not been successful.I'm trying to add another user to my account but i can't remember my password to my security question.How can i get this?What do i have to do? lambert, if you can't remember your password or security question, there's no way for AOL to properly verify that you're the owner of the account, so you're probably out of luck. Posted by: Dave Taylor at March 23, 2006 11:34 PMI removed yahoo screen toolbar but the next morning it was back again. How can I get rid of it? Thanks, Clarence Posted by: Clarence Quast at March 24, 2006 4:15 AMHi, I made a screename with AIM, but now I want to make it with AOL since it will have my e-mail with ...@aol.com instead of ...@aim.com. Also, I can't sign on AOL with an AIM screename but it's not vice versa since my other screenames are AOL-made but can go on AIM. Is there anyway i can "move" that screename from AIM to AOL since I can't make that screename again with AOL? Thank You. Posted by: Peter at March 26, 2006 11:35 PMFor some reason AOL gave me a free e-mail account. I do not use this account nor do I want it but it annoys me everytime I sign on AIM. How do I delete or get rid of this e-mail account without deleting my AIM screen name? Thanks for your help. Lou Posted by: Lou at March 28, 2006 6:24 PMi fill out 1 survey. now i get like 50-125 e-mails daily. i hate that. please help me!! Posted by: Amy Levi at April 8, 2006 9:45 AMI want to delete bailbond51 from AIM Posted by: James at April 13, 2006 11:26 AMI've followed all steps shown for to change my aol screen name / e-mail address but it's not working. I don,t like the screen name "zuogeorgewzuo1", I only need georgewzuo1.
Hi Dave, I hope you can help me...I've tried just about everything. could not delete a usser name from the list Posted by: solomon at April 19, 2006 9:07 PMhow do i delete an AIM sn Posted by: Maya at April 25, 2006 12:22 PMI am trying to delete one of the screen names on my account, "topekanude". Everytime I try to access the right tools to do this, I run into a "roadblock". It's very important I get this screen name deleted from my account. HELP! Posted by: Gary Dashnaw at May 2, 2006 8:52 PMIm trying to delete a screen name from my Master SN but it keeps saying "System Error"! How can i fix this!? Pls Email me or Reply here! thx! Posted by: Xan at May 5, 2006 8:08 PMsooo... yeah... i want to delete my e-mail address but not my sn...how do I do that!? Posted by: yaya at May 9, 2006 10:10 PMHow do I change a screen name on my aol account? I understand I cannot change the screen name on the master account. This is one of the other screen names. I have a limited usage account and only access AOL for email. I have PeoplePC as my isp. HELP!!!!!! Posted by: Lynn at May 11, 2006 11:46 AMplease how do i delete e-mail acount i never use it only aim messager Posted by: chris at May 18, 2006 2:29 PMcan't change screen name from guest to mw1hamilton Posted by: mw1hamilton at May 19, 2006 6:32 AMI want to delete my account, but I can't figure out how. Posted by: Teresa at May 25, 2006 5:53 PMWell look i just got this new account with aol and im kind of having a problem. I dont want my old account which is sheadababigurl04 and i dont know how to delete it. I get my mail through the aol main page not acutally the AOL it self because i have road runner so how can i delete my old account. Posted by: Shavonna at June 6, 2006 1:58 PMi would like to delete aim, i don't like the aim messager. could any one help me to gelete it thank you i would like to delete aim, i don't like the aim messager. could any one help me to gelete it thank you I have windows98 and on my aol, I can not find any account settings... thx, if you can tell me where it would be found... Posted by: Colby at June 15, 2006 6:44 AMwhy isn't there a way to block access to my address book before signing into aol in another computer. Posted by: DEBORAH STANLEY at June 16, 2006 9:03 AMigo to aol and i dont see account settings Posted by: desiree at June 17, 2006 6:20 PMhow do delete my acount fast and just to colm me down is this acount free Posted by: chardnea at June 26, 2006 9:41 PMhow do i delete a screenname on aim and not aol.... i have a aim sn that need to be deleted ... but i dont kno where to delete it from... Posted by: man at June 27, 2006 1:41 AMhow can I set my delete names NOT to ask ..are you sure you want to erase this...it takes double to ..click delete and then..answer yes.... thanks when i go to settings then to screen names the page will never load and in the bottom right corner there is a little lock thats yellow so how can i get through to that page to delete a screen name? Posted by: bob at July 11, 2006 8:04 AMok im just trying to delete a few sns and it is so not easy. but WHERE do I find aol's "account settings" button to follow your simple steps. Posted by: sarah at July 13, 2006 9:29 AMI have an AIM account and it's been "bugged" and i don't know how to delete it! Posted by: sarah at July 14, 2006 5:16 PMWell, i got an AOL screen name wich i got for the AIM instant messenger. But it also came with an AOL email address that i didnt want. Is there any way i can delete that account a get a new one that DOSNT come with an email address? Posted by: Lydia at July 17, 2006 12:02 AMHow do I delete my free AIM mail without deleting my free AIM screen name? I have another internet provider. All I want is AOL Instant Messenger w/o AIM Mail. Thanking you in advance. Posted by: Patrine at July 19, 2006 11:14 AMI used to have AOL but cancelled it. I still have an AOL AIM e-mail address and would like to delete it. How do I do that? I have e-mail flowing to my AIM e-mail address and do not want that to happen. I need to delete my AIM e-mail address. Posted by: Luis Rueda Jr. at July 19, 2006 9:00 PMi do not know the master account password on AOL, because I'm at boarding school, so how can I delete my screen name without going on the master account???? Posted by: Georgie at July 26, 2006 10:15 AMi do not know the master account password on AOL, because I'm at boarding school, so how can I delete my screen name without going on the master account???? Posted by: georgie at July 26, 2006 10:15 AMi already knew how to delete/add screennames.. but when i click 'screen names' on the settings page, it goes to an error window that says 'no page to be displayed'. so i tried clicking 'help'.. it brought me to the same thing. what is going on? Posted by: jessica at August 2, 2006 8:20 PMI donn't want my home page to be Aol and I don't want an Aol email just the AIM. So email me steps to do that. Thanks! Posted by: Tiana at August 7, 2006 7:50 PMget my mom screenname back on Posted by: tina at August 10, 2006 2:44 PMget my mom screenname back on Posted by: tina at August 10, 2006 2:45 PMi cannot figure out how to delete my screen name. Im becoming more irritated every day. i have about 6 accounts and i have to get rid of it. someone please help me!!!!! Posted by: liz at August 14, 2006 3:21 PMYes omgosh I really really want to delete my screen name but it wont work can you please help me? Please! Posted by: Meme at August 31, 2006 1:58 PMi want to erase an aol account but i cant find account settings to erase it. where can i find it? Posted by: ashley Aiello at September 2, 2006 11:51 AMEvery time I try to do something with screen names, beit create one, delete one or whatever, I get a small thing asking what my pet's name is, but I don't remember filling anything out answering this....and even when I correctly put in what my pet's name is, it still doesn't work then doesnt' allow me to do anything...it didn't used to be this way. I could just change names, delete names, create names, whatever I wanted. What the heck do I do??!!! Posted by: Buff at September 5, 2006 6:35 PMi can not seem to add on another screen name. the account settings is saying that this feature is unavailable. Posted by: nicole at September 25, 2006 7:10 PMI have tried for over two months to delete a screenname and create a new one. It didn't let me. I was paying $14.95 at the time. I call them AOL Tech HelpLESS.. anyway, now I'm a free member, but I still cannot delete or create a new screenname, and yes I am the master screenname. What gives? AOL should be getting a really bad rep for taking so long to fix this problem. Anyone else having a problem with this? I've done this several times before, I know how. It's just not working now, for over two months. Please advise? Posted by: Bobbi Laird at October 4, 2006 1:14 PMWhen I try to delete a screen name that isn't the master screen name the only thing that comes up when I click on settings then screen name is.... to customise your master s/n or change or edit it. I have never seen this screen before and have deleted names several times. This is nnot the same screen. How do I delete the s/n? Posted by: valarie at October 10, 2006 8:41 PMYour instructions seem simple, but WHERE do I find aol's "account settings" button to follow your simple steps. thanks where do I find Account settings? Posted by: anita at October 29, 2006 6:06 PMi would like to change my secondary screename from blondeeenough@aol.com to alabama-freebird@aol.com Posted by: larry bates at November 15, 2006 6:13 PMdelete screen name will not load. it keeps trying to load then resets and says loading secure 128 bit, then kicks back out then tries to reload. This goes on one after another repeatadly Posted by: aspbeater at November 22, 2006 5:57 PMok i got some one to do my aol master screen name and they did it right they just made a mistake in the spelling,i dont want to delete my name i just want to change the mispelled letters which is only two little things .what can i do cause i dont want to add an other screen name Posted by: yazmin at November 27, 2006 4:24 PMJust finished reading all the comments dating back to Aug. 2005. It seems to me that everyone should run as far away from AOL as possible! I am also trying to delete a screen name from my account but continue to get an error saying the service is not available. How convenient for AOL! I won't even try to call them because the customer service I have been receiving lately from many companies I do business with is miserable and an insult to every consumer. We don't deserve this! And AOL will probably try to talk me into paying for their service again! Sorry, Dave, for venting! If you can, please let us all know why AOL does not want us to delete screen names. Thank you! Posted by: martha at November 28, 2006 3:36 PMDear Dave, Thank you, Do you have to reinstate aol to delete unwanted screen names? The procedure you described does not work now for reasons others specified,, eg error message saying not in service Posted by: andy at December 16, 2006 7:27 PMAOL BOARD REPOST: Ok, here's some background: Sometime early 2006 I called and tried to downgrade my AOL service in leu of moving. A reduced rate plan was chosen and a timeframe to revert given. I called back way before the time was up to revert. "We have no record of this, but would you like this slightly higher plan that will ADD a year to your service?" Not really, but I guess if I want my SN's and such then I'll have to. Nov/Dec 2006 I try to delete an unwanted SN but all the software showed in the 'Screennames/names' list was the currently logged SN. Got irritated after weeks of continuously trying and called customer service. The automated system says I'm a free member and can't get help on the phone(self DC's). By now I should have STILL another 6-9 months of payments left, but had tinkered in billing to see if it would let me go free once. Tried the online helpless desk, confused the person by saying I couldn't access things the same way I wrote above, am refered to two phone numbers. Both numbers plant me in the same automated thing I calle previously. I tricked it and said I was paid and after a few other wrong buttons got a live person. After talking to a brick wall explaining the situation I was refered back to the same online area I'd tried that got me on the phone again. I have 1 aol account, 1aim account, total of 5 SN's and need to delete one of the aol SN's. Nothing is working, I'm getting the shaft from both ends and the ONLY other alternative that anyone is offering from aol is this: 'If you desire Live-help, then you can always goto BILLING, signup for any plan, then call us back.' W W W TTTTT FFFFF W W W T F WWW T FFF WW T F Of the few times I've ever had to ask for help from AOL, this is by far the worst experience ever. On top of this, I can find NO way arround my issue and every department is sending me in circles. If you have REAL help, then let me know. If you understand my plight, then atleast I'm not the only one. If you're from aol design team or tech support, then I have a place to put this shiny CD and it's not back in my software binder!!!!! Pyromethious@aol.com Posted by: Pyro at January 3, 2007 6:49 PMI am interested in deleting AIM screenames, is that possible? I use 5.9 if that makes a difference. Posted by: J at January 4, 2007 1:41 PMLike all the others that want to get rid of unwanted aim screen names, I too want to do the same thing I have sooooooo many...@aim.com I wanna get rid of Nowe that aol went free, its awesome, I can create a mass army of aol screen names, enough for ppl to spam the hell out of them (LOL) Posted by: Red Baron at January 8, 2007 6:45 PMi want to delete my account but it wont let me Posted by: bill at January 9, 2007 4:36 PMI am not on my home computer and I can't find Account settings on the computer I am using...therefore I can't change my screen name or delete one....where do I find account settings? Posted by: Heather at January 18, 2007 1:55 PMi want to delete some screen names from my free aol account but every time i click the link for the screen names it says navigation stopped and this is when im on the master screen name Posted by: Josh at February 3, 2007 1:57 AMplease cancel my aol mail box. A 7 yr. AOL customer still has serious complaints. I have aol instant messagner...this is a free service...however I do not want this instant messanger...how do I delete the screen name so that no one else can login into instant messagner with that screen name??? please emamil me back as soon as you can!!! remember I do not pay for this screen name...so I can not go to aol and delete the screen name...because I am not paying for this screen name.... Posted by: lisa ramos at February 18, 2007 11:35 PMHi how can i delete my aol account Posted by: Janine at February 19, 2007 9:35 AMi think this really stinks. I want to make a screen name for my son and it won't let me do it Posted by: mike at February 19, 2007 7:31 PMDave, When I bring down a list of my screen names, only my master screen name shows up. I want to delete one of the names, but, it doesn't show up. I'm on "free" aol. I go to settings account names, but only the master name shows up. I know you've answered this before, but I can't find your answer board. Thanks--Sam Posted by: Sam at February 23, 2007 10:11 AMWhat happens if I cannot remember the password for my master account. I can't get access in order to pick a new password. help! Posted by: Joan at March 1, 2007 3:07 AMok, i wanted to know if i get a new screen name from aim and i have a aol account why when i sign in as a guess in my aol account it doesnt go through but my niece did it with a aim screen name and it works on her computer why cant i do it on mine? Posted by: myra at March 1, 2007 7:28 AMi want to delete the primary email because i no longer use that version of aol. i had another aol account before this one was started for me without me authorizing it. how do i do this? Posted by: meri at March 3, 2007 8:42 AMI WANT TO DELETE MY SCREEN NAME Posted by: ASHANTA at March 8, 2007 1:14 PMafter being a paid member to AOL for 11 years, i now have the free aol because of the high speed internet. i would like to delete and make new names on my account, leaving my main s/n as the original name for the account...however, when i go into screen names, under settings, the option to delete, create, restore is there but there is no link to it.....can i not delete, create or restore my old AOL names with my free account? Posted by: Theresa at March 9, 2007 7:26 AMI am like most of the people who have left comments saying that they are having trouble deleting screennames. I too have the free AOL and think this may be the reason. I've tried to find a contact email address but can't find one anywhere, mostly because I don't have access to it. Dave -- why haven't you responded to any of the people on this message board who have had the same complaints as me? I'm frustrated as well and would appreciate some help! Thanks for you time! Posted by: Christina at March 14, 2007 1:23 PMI no longer want this account no this user name and don't want anyone to have access to that user name while I still have it under my info. Posted by: Phillip Taylor at March 15, 2007 10:40 AMHello.. um well my mom asked me to make her an email address for her b/c we have a wedding coming up 4 my sister and my mom has a million emails comming into her account so she asked me to make her 1 and i did well i thought i did and i made it but on the wrong program and it said after i made it u have 2 bye a new tryell 4 aol to get the screen name and now it says that, that screen name it being used..... To Cancel Your AOL Membership Note: For security reasons, AOL® accounts cannot be cancelled either online or through e-mail. You can also request the cancellation of your AOL account through the U.S. mail. Just send your request to: AOL LLC If you prefer sending in your request through fax, please send it to us at 1-703-433-7283. Notes: If you choose to write or fax us, please include a brief note stating the nature of your request, the primary billing contact's full name, phone number, address, and handwritten signature. The master screen name of the AOL account Hi, I have a aol account, for 3 months. I have been unable to create another screen name other that my master. I have tried account settings and get an unusual page, or just blank, or cannot find server and several other obscure pages that ask me for my account security question and then goes nowhere. Its ridiculous. I have had aol in the past and never had so many lame troubles. anyway here is a cut and paste of the screen I'm getting when I try to get to the main screename page. Any help would be greatly appreciated. Thanks for helping all of us.......... AOL MainMailAIMGet Free AOL MailGet HelpSearch the Web Hi...I would like to delete a deleted screen name from my account of SNs...Hope can I deleted this screen name so it will never show up on my restore list. Posted by: Dave at March 22, 2007 2:26 PMhow do i change my primary screen name to my other screen name. Posted by: kevin at March 26, 2007 9:27 AMwhen ever i select screen name from the settings screen it does not connnect. this is since i switched to free aol. also cannot print any emails or use certain tools in email. it is aol's way of getting you to pay for tech help. they want $9.95 for that. Posted by: lillian at April 5, 2007 5:13 PMPLEASE HELP! WOULD YOU PLEASE HELP US DELETE HER LATE HUSBAND'S SCREENNAME? THANK YOU! Posted by: Ellen at April 5, 2007 10:13 PMI SEE EVERYONE HAS PRETTY MUCH THE SAME QUESTION ABOUT DELETING A SCREEN NAME AND NO SOLUTION. Posted by: DON at April 8, 2007 8:09 PMhi, I keep going into setting from my master screen name as I want to delete a name and add a new one ... It keeps telling that that service is not available ... HOWEVER my friend can acess his ! I want to delete 1 screen nam from my list...not main either Posted by: mary at April 15, 2007 9:32 AMEvery time I go into screen names it comes up ACTION CANCELED, I can't get in to delete a name. WHY. Posted by: Brenda at April 16, 2007 3:18 PMIt's important to note that when AOL switched to free account as an option, they didn't mention that free accounts CANNOT make changes to screen names, add new screen names, etc. I'm sure that's your problem, Brenda. Sorry!! Posted by: Dave Taylor at April 16, 2007 7:06 PMHi, How do delete and add a screen names.It i hate my aol screename well i juz wanted 2 say thank u 4 your service bu ti juz didnt wanted 2 have aol internet Posted by: jeanny at April 19, 2007 5:56 PMHello, I´m not US resident & I created an email account with AOL (they said it´s free). So now I´d like to cancel the mail account, but you said that´s imposible. Anyway, it´s free, how they said?? I don´t want to have any surprises later, to pay something or etc. It´s really free?? Posted by: Ka at May 4, 2007 3:52 PMLook Dave...even if you have Windows it is almost impossible to find the account settings on the home page. I really wish you could give helpful advice to help me find it. This is not an insult to you in any way, i would be very grateful if you could help me out. some guy has been bugging me from multiple screen names and i have a new one, but i really need help to delete this old one. I am tired of it, seriously. I am very sorry that this comment is so long but i am desperate to get rid of it. i want the whole account deleted and gone. i dont want e-mail or aim on this screen name...i want it deleted. if i dont delete it i will be very tempted to get on it and that can get me into big trouble. being 13 aim is my social life and i cant live much longer in not having aim. i need to know dave, how do i get to the account settings? please help me. if you can give me any direction at all, please e-mail me. this site is here to help aol customers right? well i feel that if im paying for it i should be able to delete it. so please help. i need you for this. if there is ANY way you can help me at all, please e-mail me at hayley0720@yahoo.com thank you Dave!! please help me though. is there anything u can do if u forget the answer to your security question with aol? Posted by: mike at May 14, 2007 3:03 PMdon't need aol desktop Posted by: Maria at May 22, 2007 6:36 PMhow do i delete aol account Posted by: ladyfmichigan at June 26, 2007 7:44 PMhow do i delete my AOL email address? Posted by: Edish at July 24, 2007 9:08 AMplease delete my aol account. I delete an address from my addressbook, but when I go to WRITE and click there, the address is still there even though it doesn't show up in my address book. Posted by: Glenda at August 2, 2007 11:50 AMi want to delete my old screen name that i made long time ago when i was 12 and i dont want it no more please help me out Posted by: jennifer at August 24, 2007 12:57 PMPlease delete my aol account. I cannot sign on to my master screen name. It wont let me. It shuts aol down. I need to be either able to sign on to my master or I need to change my master screen name . I can only sign onto my master screen name through myaol but not through america online. Please email me back to help me. I have the free aol. Does that have anything to do with this. I also have a mac computer. thanks donna Posted by: donna at August 28, 2007 5:58 PMok hi im trying to delete my old screen name but i cant find account settings Posted by: Adiylah at August 31, 2007 11:44 AMok i am trieng to delete my screen name but i cant find ACCOUNT SETTINGS? so could u please help me!! Posted by: sierra at September 10, 2007 7:29 PMOk sorry! i found account settings but now it wont let me check it! It says it has been locked and can not read now! i always check back another day but it just keeps coming back and it still wont delete it!!!!! Please help me!!! Posted by: sierra at September 10, 2007 7:41 PMhow do I deleate a screen name cause someone hacked into mine so i mada new one and i want to get rid of my old one Posted by: sadie at November 24, 2007 2:20 PMplease delete my account! Posted by: Keri at December 5, 2007 4:47 PMdave! can u pleez help me with my dilema? i am in need of ur help. ok, i have downloaded aol aim 5.9 and i just need to do is get a screen name, but wen i click, get a screen name, it leads me to this window and it says "internet explorer cannot display page" and i am soooo confused y this is happening. they said i wasn't connected to HTTP or sumthing,i don't no. i really want an aim and i dont no wat to do. :'( i've been searching websites to see if they could help me, but they all fail. i hope u can help, and thanks 4 taking ur time reading this. :D p.s.- this goes the same to my hotmail. i can't log in. :'( Posted by: Nancy at December 7, 2007 9:52 PMI have deleted four unused,,,, screen names,, however,, they still appear on my "deleted screen names"... It has been over a year or two since I have done this.. I thought it was 6 mo. and they would not be shown......... I want them gone ! out of my sight...... Should I call Aol ? Posted by: Dee Ann at December 22, 2007 8:03 PMI want to completely delete my other account. My ex-husband is sending me harassing emails, and im getting tired of it. I have tried calling the 800# for aol, and I got no help. Even when you type in "delete account" on the help menu, i get nothing. Please someone tell me how to delete that account for good. It is registered thru the free mail thing. Please send me an email to SMOrton831@aol.com and tell me how to do it. Thanks i try it but it dont work.Is there any other way i can try it ? Posted by: Amanda S. at January 8, 2008 12:52 PMOMG people...2 years of the same questions over and over..give the poor guy a break! The questions have been answered several times over and the instructions are on the top of the page...and for those of u that were very rude demanding dave shut down ur accounts demanding stuff from someone that is an "industry guru" and not an AOL employee is pretty high up there on the u might be a redneck list...so to all u people who dont read and pay attention....Heres ur sign... Posted by: Charisma at January 17, 2008 12:48 AMplease delete my aol account Posted by: james at January 30, 2008 11:00 AMdonot like aol Posted by: frank rainey at February 3, 2008 1:01 PMI REALLY HATE AOL. AOL SUCKS!!!!!!!!!!!!! They block websites that you want to go on. That's why I hate America Online. I hate everything from AOL. Posted by: Ryan at February 24, 2008 6:57 AMone of buddys on my buddy list can not mail me . how do i fix it marty Posted by: MARTIN at March 3, 2008 9:05 AMHOW DO I DELETE EMAIL ACCOUNTS ON MY COMPUTER? MY GRANDCHILDREN HAVE PUT ABOUT 7 OR 8 DIFFERENT EMAIL ADDRESSES FROM AIM.COM AND I WOULD LIKE TO DELETE THEM I CANT FIND ANY INFORMATION ON HOW TO TAKE THEM OFF. Posted by: JODI at March 24, 2008 2:31 PMI cannot get delete screen name. i am using--AOL Mail-MicrsoftInternet Explorer. I can delete screen name on AOL but can't get to it on AOL Microsolf Internet Explorer Posted by: Bob at April 2, 2008 8:57 PMI HATE MY AIM!!!!!!!!!! I NEED TO DELETE IT!!!!!! HOW CAN I????!!!! I NEED A SOLUTION!!!! Posted by: bubbles203 at April 7, 2008 4:42 PMi want to delete my account so they wont bill me! I am soo mad!!Why cant they just put certain steps to? And your steps are way different from mine! HELP! Posted by: Skylar at April 8, 2008 7:37 PMii ahve more then one account on AIM.. but i want to get rid of two of them for personal reasons... can u tell me how to do so... NOT AOL.. AIM... Thank You! Posted by: D at April 9, 2008 1:50 PMhow make delete of second screen name. i dont need it so i want delete.. i still keep my own screen name but i did delete for second screen name but still there. iam puzzle..why still there.. let me know how delete on crtober25@aol.com. thank you. Posted by: Constance at April 15, 2008 3:00 AMYeah, please don't cancel my e-mail account!!!! I changed my mind.... I wanna keep my e-mail account with AOL!!! Posted by: Danielle Winter at April 30, 2008 9:09 PMI WOULD LIKE FOR GUYS TO DELETE MY ACCUONT Posted by: EDDIE at June 4, 2008 5:57 PMHey, Dave - Not only am I blonde (which is good news/bad news) but I am totally constantly distracted by 7 yr old twins and a 4 yr old - all girls - did I mention I was distrscted?? (stressed out, exhausted, sleep deproved...) I recently deleted an AOL software with another screen name. Re loaded another AOL software and had to use a new screen name. Both of these soft ware Aol were paying accounts. Help I just got a modum and cox highspeed internet. well, I can't seem to get into the cox page my aol, which I disconnected not deleted keeps coming up and when I try to follow the directions to get to the cox page it just dosen't work and is still very very slow any ideas I asked 2 people at cox and they were no help one told me I needed a new computer the other one said he would come here for $100 to start can't afford either so any help would be wonderful thanks Judy Posted by: judy at June 27, 2008 8:40 PMI have a lot to say, but ...
I do have a comment, now that you mention it!
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