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How do I create custom email filters in MSN Hotmail?

Dave, I've noticed that you write about Gmail a lot, but I'm hoping you can help me out with an MSN Hotmail question too: I've had an account on Hotmail for a long time and would like to be able to have messages from specific mailing lists automatically filed in different folders, rather than jammed into my inbox. Is that doable, and if so, how?


Dave's Answer:

I admit, I have two Hotmail accounts, a Yahoo Mail account, and, for that matter, two Gmail accounts too, now that I think about it. Each has its uses and each offers capabilities that the others don't. Further, my Hotmail accounts have been around for years and years, like yours, so I know exactly what you're talking about!

While it's not easy to figure out, you can indeed do quite a bit of customization to your Hotmail account. Let's focus on identifying messages from a specific mailing list and filing them into a new folder as a way of giving you the hang of working with Hotmail's configuration options.

To start, log in to your MSN Hotmail account and click on the "MAIL" tab so that you're looking at your inbox. With me?

The first step required is to create a new folder. I'm going to assume that you're talking about my ADT-News mailing list (which you can sign up for by entering your email addr in the "Updates via Email" box on the right side of this very Web page. Darn convenient, eh?), so let's create a folder called "ADTNEWS". To accomplish this task, don't click on the manage folders link (even though it seems that should work) but rather click on the put in folder option along the top, then choose "New Folder" from that list of options.

Hotmail asks you for the new folder name. Type in "ADTNEWS" and choose "OK". You'll go back to your inbox, but on the left side there's now a new folder displayed. Cool!

Folder's created, now it's time to set up the mail filter. Choose the Options link on the top right of the window, make sure you're in the MAIL tab on the left (yes, the MSN Hotmail interface could do with some fine-tuning!) and then choose Custom Filters from the options shown. Click on the New Filter button.

Now you'll see something similar to this:

Creating a custom filter in MSN Hotmail

Eagle-eyed readers will notice that we could have created the new folder as part of this filter creation process, but I figure that it's good to know how to create new folders separate from working with filters, hence the longer set of instructions here.

As shown in the screenshot, specify a pattern that'll match the messages in question -- in this case Ask Dave Taylor -- then specify what to do with them automatically: Deliver these messages to ADTNEWS.

That's all there is to it. From this point on, any messages with the matching subject (or From) pattern will automatically be placed in the specified folder.









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Comments

I want to cutomize my hotmail. I already did my signature. can i do the background too???

Posted by: Tanika at January 29, 2007 9:27 AM

When I receive e-mail it often says to unidentified recipients. I would like to do this with mine so my friends e-mail addresses are not shown. How do I do this??? Thanks

Also, if possible please send the answer by e-mail as I doubt I would ever be able to find this site again.

Posted by: Betty at February 28, 2008 8:53 AM

Two comments> 1. My windows Live Hotmail does not show custom filters as an option in OPTIONS, so where are they ... 2. Is there no way of activating the Email rules option in Outlook, it's there but it is greyed out and unavailable ...

Posted by: PAUL WALTON at May 30, 2008 5:59 AM

I am having troubles with this too.
For this, they (hotmail) only limits you to 15 new custom filters.
I need more filters than that but now I cannot filter it.
Is there a way I can do it?

Is there another type of mail service that can do more than 15 filters?? This kind of stunned me, since I was almost done doing my filtering list, but then noticed I have a limit..

Posted by: ninjinsamax3 at July 21, 2008 12:59 PM

goooooooooooooooooooooooooooood and i that it was bril

Posted by: paul at October 29, 2008 9:54 AM

Hi Dave,
I just ran into a problem. I've had an e-mail account for a long time - docmyers@hotmail.com

I want to sell my business so I I wanted another email account for only potential buyers to use.

Just this morning I succeeded in creating another account- localretailstore@live.com

I succeeded but my old email address was obliterated. I can't find it.

My password to each account is shelovesme.

Can you help get my hotmail account back? Thanks

Phil Myers

Posted by: phil at November 9, 2008 6:58 AM

How do i add a folder to my email ?

Posted by: Debbie Woods at November 20, 2008 12:53 PM

HI DAVE. WHEN I CLICK ON MY CUSTOM FILTERS AS OF ABOUT THREE WEEKS AGO IT TAKES ME TO THE LIVE MAIL PAGE. SO I DON'T HAVE CUSTOM FILTERS. DOES THE SAME THING ON MY WIFE'S COMPUTER. IF YOU WOULD SEND ME AN EMAIL IF YOU HAVE AN ANSWER I WOULD APPRECIATE IT. NOT SURE HOW TO FIND IT ON HERE. THANKS RON

Posted by: RON at February 4, 2009 10:06 AM

hi! can u plzzzzzzz e-mail me and tell me how to creat an e-mail add????????? coz i`m having a lot of difficulties!!!!!!!

Posted by: diya at May 18, 2009 7:02 AM

My issue is the same as Ron's message from several months ago. So I'm pasting some of his text hence his capitals.
WHEN I CLICK ON MY CUSTOM FILTERS IT TAKES ME TO THE LIVE MAIL PAGE. SO I DON'T HAVE CUSTOM FILTERS. IF YOU WOULD SEND ME AN EMAIL IF YOU HAVE AN ANSWER I WOULD APPRECIATE IT.
Thanks in advance for any help,
Kathleen

Posted by: Kathleen at June 16, 2009 1:33 PM

WHEN I CLICK ON MY CUSTOM FILTERS IT TAKES ME TO THE LIVE MAIL PAGE. SO I DON'T HAVE CUSTOM FILTERS. IF YOU WOULD SEND ME AN EMAIL IF YOU HAVE AN ANSWER I WOULD APPRECIATE IT.

In my hot mail account the option is 'Automatically sort e-mail into folders'

Posted by: Gareth at July 8, 2009 5:00 PM

I am trying to set up new folders. I do not have the options of opening a new folder as you suggested in my email window. There are no options concerning setting up new folders. What can I do? Thanks
I have Windows Live email window.

Posted by: Roberta at August 21, 2009 8:41 PM

I wonder why this feature was hidden. Although is there a way to run that filter on msg already in inbox?

Posted by: gimli at October 14, 2009 9:23 PM

i am getting nasty emails from an email acct that is disquising as ME. How do i find out who is doing this and where it is coming from. can i find out what pc they are coming from?

mia

Posted by: mia munoz at May 20, 2010 9:47 AM

Using Windows Live Hotmail, searching the page for "filter" fails. Your suggestion is not correct.

Posted by: Anonymous at August 3, 2010 7:57 AM

THERE IS NO CUSTOM FILTER BUTTON FGS?!?!?!?!

Posted by: Anonymous at October 2, 2010 5:23 AM

The name for custom filters has changed but the functionality is still there.

Under the Mail tab, click on Options (to the right), then select 'Show more Options'.
This will present a new page with a variety of options including 'Manage Rules'.
Click on that and you can set up your custom filters.

Regards,
Andrew

Posted by: Andrew at October 4, 2010 9:58 PM

look for - Rules for sorting new messages under options - guess they changed it, hotmail is horrible - really - guess anyone with a brain works for facebook now

Posted by: Ian Doherty at December 1, 2010 2:07 PM

plz how do i get my owen customized email like my name@name.com

Posted by: ksolo at February 20, 2011 5:06 PM

I dont seem to be receiving email in my hotmail from my friend. can you please tell me if there is something that i need to do to receive then

Posted by: carolyn at March 7, 2011 9:48 AM

please i am blocked from my hotmail email adress could you help

Posted by: christian mirindi at July 1, 2011 12:22 PM

Pls help, I am unable to add new rules for sorting new messages in the Windows Live Hotmail. I have created 104 rules in it. It is currently no response while I click new. How many rules can I creat?

Posted by: Koh Chin Seng at July 15, 2011 6:36 PM

Here's a hack:
At the rules management page, the address bar is: http://.../mail/ManageRules.aspx?n=####...
Change it to http://.../mail/editrule.aspx?n=####...
Hit enter

Posted by: mitulmk at August 2, 2011 2:19 PM

I am facing a strange situation. I don't know if you have answer for my question. I am receiving an e-mail from a friend and want to sort his e-mail from other e-mails. I have tried creating new folder and trying to move his all e-mail by clicking some e-mails and it's showing me zero e-mail moved to new folder. I don't know why his e-mail's are not moving to new folder. Whereas I am able to move other friend e-mail to new folder.
Thanks,
Lily

Posted by: lily at August 12, 2011 1:51 PM

i am trying to set up for some emails to go automatically into a folder when they come in. everything i have read has told me to customize this on "Automatically sort e-mail into folders" under more options, however when i go to more options I don't have this as an option and I don't have the category "Customize your mail" - I only have one called "Customizing Hotmail". Do I need to have a plus account to do this? Thanks!

Posted by: stacey at December 9, 2011 8:26 AM

oi meu amigas

Posted by: patricia at December 17, 2011 8:14 AM

I have something to say, now that you mention it, but ...
Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you for all your efforts on this Web site by buying you a cup of coffee!

I do have a comment, now that you mention it!











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