How can I fix sound problems in Windows Media Player?Dave, I'm going a bit bonkers. Every time I try to play a CD or watch a DVD on my WinXP system in Windows Media Player, the sound fades out and I'm left without any audio track. I've tried jiggling my speaker cables, reseating my sound card, restarting Windows Media Player (or even my PC), and even sacrificing an old Abba CD to the Microsoft Gods, but nothing helps. How do I fix this sort of sound device problems? First off, sacrificing an Abba CD is always a good idea whenever you have any problems with Windows Media Player! In fact, even when you don't have any problems... (I'm kidding, I actually like the perpetually perky Swedish foursome) As you suspected from your attempted fixes, it really sounds like Windows Media Player doesn't like your sound card or controller. I checked at the Microsoft tech support site and here's what they suggest as ways to fix this frustrating problem:
If you're still hosed, then run the Sound Device Troubleshooter by choosing Tools -> Options within Windows Media Player, then click "Speakers" on the Devices tab, then click Advanced (still with me?) then choose the Hardware tab and choose Troubleshooting after you've selected your own particular hardware. Still no joy? Check out the Web site for the manufacturer of your sound device, perhaps they have some tech note that'll help clarify things? Or, failing that, pull out your sound card or other third-party device and see if things work without it. I've had that problem myself with an eMachines unit... Want to read more about this? Microsoft has lots of troubleshooting information on Windows Media Player at the Windows Media Player Help Center.
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Never miss another useful Q&A article again! Subscribe to AskDaveTaylor with Google Reader. I downloaded some songs from Limewire and after 3 weeks playing them on windows media they are corrupted and frankly speaking the catalogue is quite huge all in all I dont want to play those sonngs again in winmedia and I cant help to lose those songs Posted by: john at August 8, 2005 1:36 AMDon't have a clue what's going on, John, but realize that at least 90% of what you'd download in Limewire or a similar P2P application is probably an illegal copy. As a result, it's not unlikely that you picked up a corrupted version of the file and/or even some viruses or spyware. I'd check for all of that, make sure your computer is clean, then seriously consider just deleting these bad mp3 files. Good luck to you! Posted by: Dave Taylor at August 8, 2005 3:48 AMI can not for the life of me get my sound to work on my computer?? I have done all the troubleshooting and recomended advise on your site and nothing is working?? How do I even know what my sound card is?? I am not sure but a couple things keep coming up about my sound device and driver! HELP ME Posted by: Katrina at December 21, 2005 12:04 PMHow can i transfer the songs from Lime Wire to media player.. i just can't figure it out.. Posted by: Brittany at January 12, 2006 8:00 PMHi Dave, Mary Hi Mary. Not to ask an obvious question, but everything's plugged in, right? And you don't have "mute" selected in the sound pop-up? And you've gone into START -> Settings -> Control Panels -> Sound and made sure nothing looks odd (like volume=0) ?? Posted by: Dave Taylor at January 30, 2006 9:42 AMHi Dave; Thanks! No ideas, but, really, aren't you *blessed* to avoid that little audio signature bit? :-) Posted by: Dave Taylor at January 30, 2006 11:58 AMi have some music vidoes where its duration is a few minutes but on all my media players they only show a few seconds..can u help me? Posted by: atif mohammed at February 11, 2006 4:26 PMHi Dave, i am having problem with my CD drive. There is no sound. I know CPU has soundcard and all the attachments are correct. Computer says: Cannot play back the audio stream: no audio hardware is available, or the hard ware is not responding Posted by: ravi at April 20, 2006 3:57 PMHey Dave, how can i play the songs i have in my limewire library into real player?? PLEASE HELP ME!! I CAN'T FIGURE OUT HOW TO FIX MY SOUND CARD DEVICE...OR IF I EVEN NEED A NEW ONE? MY SOUND FROM MY DESK TOP SPEAKER WON'T WORK. HOW DO YOU FIND OUT WHAT KIND OF A SOUND CARD DEVICE YOU HAVE AND HOW IN THE WORLD DO YOU FIX IT?? PLEASE HELP! LISA Posted by: LISA at July 19, 2006 11:52 AMI have a couple of mp3 players with a file on each of them (audio - voice) that is fairly sensitive. I'd like to edit out the background radio/tv sounds so that I can hear just the voices -- kind of critical -- any suggestions on editing software that can handle this kind of thing? SP Posted by: Susan at August 10, 2006 2:55 PMHi Dave, I'm computer illiterate, so please help me out here. I have a number of songs downloaded into my Lime Wire library. They were playing just fine until the other day and then suddenly nothing would play when I clicked on it. I know it's not a sound problem because I still get sound on my media player. Also, how do you transfer songs from Lime Wire to Media Player? Any help you could give me would be appreciated. Thanks, how can i tranfer downloaded limewire sonds, that can go directly too windows media player instead of dragging to windows Posted by: mike at October 26, 2006 4:33 PMDave! I downloaded limwire but every time it says run and I click run, it would never come up. I did it several times and nothing still happened. What should I do? Posted by: brianna at January 4, 2007 6:37 PMHi Dave great site i found the wma to mp3 advice very useful, cheers. Hello! I am having a problem with Windoews Media zcenter in that when I watch live tv, or recorded tv, the sound is all out of whack and seems to cut in and out. Commercials, for example, are very loud, but the program itself has minimal volume for voices and such (while the background music is much louder). Is this a problem with my speakers or is there somethin wrong with Media Center itself? Posted by: Andy at February 13, 2007 5:10 PMI have windows media player 10 installed on computer, and whenever I play a CD it plays as if it's a cartoon that's singing it! How do I get rid of this problem? I'm having a problem with Windows Media Player. When I rip a CD it's not getting the album/artist/title information off the internet. I checked the privacy options and they are set to retreive the info automatically. IT's not a problem with my internet itself, because that is working perfectly fine with every other application. Do you know what could be wrong? Posted by: Becky Norton at February 22, 2007 3:55 PMHi. Just got a laptop with pre-installed vista home premium and every track change in windows media player is preceded by a horrible cutting in and out of the sound. Have tried with the crossfader on and off, and everything I can think of. I'm wondering if it's a microsoft ploy to get me to call the $40 help line as there's no help there. Could it be that microsoft is having compatibility issues with itself? If you have any ideas, advice would be appreciated. Thanks dave, found your piece on no audio for windows media player very helpfull. Thanks. Posted by: ade pollitt at February 28, 2007 12:20 PMDave, I had a nasty trojon that may have corrupted windows media player. I went to the windows media player site to see if I could find a fix. I found nothing of value there. When ever I try to play any music I get a error code cood11b1. Is there a solution with out spending $$ on a computer tech or completely wiping my hard drive. I lost the cd. lol thanks Hi Dave, I recently installed Vista Home Premium on this PC and since installing it can not get Windows Media Player or MMJB to recognise that I have a 5.1 Sound system. I have both a Realtek HD Audio card on main board and a Soundblaster Live USB external card, but on both all the sound I get is from the left/right speakers and sub-woofer. Realtek is set as default sound system and on both cards, the Test mode from control panel finds the full set of speakers including center and l/r rear speakers. Any ideas? Worked fine under XP. Mike Posted by: Mike Simpson at March 5, 2007 5:31 PMI just got a new computer, came pre installed with windows vista and everything that goes along with it. my problem is when i play music at about 7/8th of the song it kind of skips or something and it does this with all my songs. ANy idea on what it could be? Posted by: Charles at March 10, 2007 6:00 AMhi how do i convert real player from limewire to media player? Posted by: jenny goldswoerthy at March 11, 2007 1:20 PMHi Dave , Hi Dave, I recenely bought a laptop from dell which came with Windows Vista Home premium centre on it. every time i play a sing on windows media player it plays but about 15-20 seconds before ever track finishes it starts distorting the sound then goes back to normal just before song ends!! What is wrong Help!!!! Posted by: Matt at March 23, 2007 12:48 PMhi Dave im having problems with my sound thingies i cant play songs on my windows media player and i just reformatted my pc , i checked for drivers and sound devices it says it works properly i dont kjnow whats happening but please can u help. Posted by: kev at April 1, 2007 7:10 AMhi, having problem with media player. i cannot view library or add to it. Each time i try to add by goin onto File>Add to media library i select the folder i want to add but media library does not find any tracks and pauses on progress bar. So i have to keep goin to the folder and playing the tunes. Re-installed many times. HELP! email me usman.e@hotmail.co.uk Hi I have this album and song on window media player 11 that i cannot delete from my library it has no name n everything is unknow all u want to so is delete it can anyone help me out. hi,i just downloaded songs from urge,and every time i try to play the songs i get an error code cood11b1.songs that i have ripped from my cd's work fine,i can play them and burn them with no problem,just the songs from urge.i have windows vista home basic.any advice would be great thanks. Posted by: elliott at April 9, 2007 9:21 PMI'm having problems with my windows media player. whenever I play music WMP lags even though there are no other progrmas running. When I play vedio, the sound plays normally but the vedio lags quite alot. Posted by: Lee at April 11, 2007 7:54 AMHi, Dave, Jack. Posted by: jack craig at April 12, 2007 1:42 PMHi. I am going nuts with a sound problem on my Windows XP machine. It came pre-installed with Realtek and all songs which play on Windows Media Player on my other pc - and play with perfect sound - are getting echoes and over-loud background music and other things - when played on WMP on my XP machine. I suspect it's due to something that Real Tek is doing but I cannot figure out what. Is there any fix for this, short of uninstalling Real Tek? I really don't want to do that unless there is no other option, because it came pre-installed. I'm fed up of the echoes which make the singers' voices almost impossible to hear. Please help. JD Posted by: JD at April 22, 2007 1:57 AMHi,Dave I Am Having Trouble with My Computer Playing Musick On any program. I need Help ASAP. If This Helps This Is What It Tells Me. Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly. please help me. Robert Rivera Posted by: Robert Rivera at April 23, 2007 4:16 AMI have a problem regarding the windows media player i installed. I can hear music when I play mp3s and music videos, but it can't play any DVDs i put in the dvd rom. can anybody help me out on this? to add up to my post, the player can actually play the DVD but it can only show the videos but there are no sound coming out of it. Posted by: louj at April 23, 2007 3:04 PMI am having the exact same problem as Matt... IT "skips/studders" about 18 seconds before each song ends. I have Vista Ultimate x64 installed. Grrrr! QUOTE: To cure stutter about 20 seconds from end of song.... >Control panel worked for me. Note: This only seems to be a problem on Dell machines. (your exact path to this option may vary depending on audio card that is hi how do i convert real player from limewire to media player? cheers:) Posted by: dan at April 25, 2007 1:35 PMi've noticed no one has answered how to transfer limewire files to windows media player. can it be done & how? i was using my wmp yesterday and when i put a disc in i got no album art at all. i can't use my library at all and urge doesn't even let me download. please help Posted by: Stanley at April 29, 2007 10:58 AMHi dave, hey i found out the actual culprit of stuttering audio its not this enhancements... u can enale them but only with one condition.. DISABLE THE SRS WOW in mediaplayer 11 :) turn off that and everything vl b fine!! it doesnt work with this enhancmeent ...
I have NO sound while using windows media player but sound works fine with everything else skype, power dvd etc so i know its not my speakers...Can you help.. Posted by: Mandy at May 8, 2007 6:00 AMhey dave, i have tried, restoring my computer, but still, i have sound problems with my digital channesl in my media center, i have tried everything but i still dont know what to do, can u help please Posted by: Derrick McGriffin at May 9, 2007 9:29 AMI have had my computer for almost 2 years its a Dell dimension 5150. I hasve had this problem once before but i dont want to have to send for an expensive computer repairman to do the same job again. All my sound has completely vanished. I can't get it on the internet, iTunes, windows media player, cyberlink power DVD, nothing. nothing has been unplugged so something must have happened on the software....i think! can you suggest a solution?? Where's Dave? Hilarious, there are questions from over a year ago unanswered from Dave Taylor yet you still post your questions here. This is funny. Ciao. Posted by: jay at May 15, 2007 1:32 PMOh, I'm still here, Jay, but if you read closely, you'll find that what's great about the blogging community is that people help each other, so just as I hoped when I started building the site, you can help each other and not rely on me having every single answer. :-) Posted by: Dave Taylor at May 15, 2007 10:40 PMI've had a problem for months where Windows Media Player 11 has been playing sound out of only one speaker. All the balance settings were centred and I had no problems with any other program, just WMP. Today I clicked on the balance slider on WMP's Graphic Equalizer and the left speaker sprang back into life. I didn't move the slider at all as it was already in the central position; I just clicked it. If anyone's having a similar problem, it may be worth giving that a try. Posted by: CL at May 25, 2007 12:39 PMhi i would like to know how do you get your songs from your limewire library to transfer into window media player and why won't my songs play in the windows media player Posted by: babygirl at June 2, 2007 7:30 AMHello,I was wondering how do I transfer my limewire music I already have downloaded to my media player? I cant seem to get it on my owe I really need your help..Please..Thanks for your time...Hope to here back from ya sooner then later...Thanks again.. Kim Posted by: kim at June 3, 2007 9:18 AMhow do you transfer songs i have downloaded on limewire to windows media player? ashley Posted by: ashley at June 27, 2007 3:30 PMDear Dave, here's my problem: My Sound Card isn't working. I can't hear anything out of my speakers when I go onto like... Youtube for example. Now, is there ANY way that you could tell me how to fix the card by myself? Well, thanks for reading this and I appreicate ANY help that I can get!!! hello dave pls help... i dont have a media player and it wont let me down load any media player Posted by: crip at July 13, 2007 1:38 AMHEY DAVE I CANT GET MY SPEAKERS NOR EARPHONES TO WORK LIKE I MEAN I WAS LISTNING TO MUSIC 1 TIME AND BOOM NOTHIGN AUTOMATTIACCLY STOP THA SOUND WINDOWS MEDIA WAS STILL PLAYING BUT NO SOUND I NEED THA SOUND LOL CAN U HELP EITHER TALK ON HERE OR PM ME..... NATIVEKID_2006@HOTMAIL.COM-LLXXLLBLINKY.CRUNKLLXXLL Posted by: WSW at July 23, 2007 7:48 PMSteve Olsen, you rock! The 20 second from the end glitch is gone. Thank you! Posted by: James Sturms at July 24, 2007 10:25 PMopen your limewire files and transfer then to a seperate folder. i keep a folder named "music" and have it set up as my default save folder in limewire. I have been using limewire for 8 yesrs now and never had a problem. you just have to be carefull and select files with high (stars) ratings. you should configure your limewire to the way you want it. I have i tunes as my default player instead of the standard limewire player. you can also limit who can acess your files, and how many. (if any) good luck. Wulfgang Posted by: Wulfgang at August 4, 2007 6:14 PMHi Dave, Heres my problem, one that I really don't quite understand. I have limwire and downloaded many songs and usually put them in my windows media player. The family have done this two accounts on the computer. After maybe 4 months of enjoyment, the computers sound decides to start skipping. Yes even when we watch youtube our sound will stop for a second and then start back up. Im not sure if this contributes to problem but If anyone could help, PLEASE GIVE some feedback. hello dave I have a problem with my windows media player I have songs from limewire pro and media from u torrent i usually use vlc media player on my last computer then I switched to vista and windows media player worked for those files now I think I may have downloaded a different coedic and now all I get is a black screen with sound, what should I do? Posted by: mike at August 10, 2007 5:56 PMHello Dave. I have just bought a new computer package from Dell and I find the downloading video clips (the short free samples you can download from the net) takes a very long time. I have Vista on this new computer. I never had that problem before. The Dell tech told me this is a problem that Microsoft is aware of and trying to fix. Not good enough. Is this true and is there a fix? Posted by: Ross at August 14, 2007 9:09 PMDVDs have always played fine on my Inspiron E1405 with Windows Media Player as long as I used the regular player instead of the installed "cool" version. Suddenly, something has changed. All my DVDs now sound like they are underwater. I tried restoring my machine, but no luck. I'm not sure how to deal with the sound card issue...can I take it out and put it back in, or do I risk losing it all together? Should I uninstall windows media player and reinstall? Any suggestions would be appreciated. Brett Posted by: Brett at August 17, 2007 9:45 AMHello Dave ! How do I transfer downloades sons on Limewire to WMP 11 in orer to create a music CD? Thanks a lot 4 reply!(It must sound like a common question to you!) Posted by: Robert Soer at August 24, 2007 2:42 AMHiya Dave, Is it possible to burn music onto a CD that can crossfade? I'm using Windows Media Player 10. It works fine when I'm using the program, but doesn't work when I burn the songs onto CD. Any advice? Posted by: Alex at August 30, 2007 8:17 AMhi dave can you help me windows media player will play certain vids on you tube then but others will only play for 2 seconds then stops for about 10 seconds then plays for another 2 seconds do you no whats wrong with it Posted by: tom at September 3, 2007 4:29 PMSteve Olson does rock!! Thank you for the information on stopping that static at the end of song on dell laptops. I have been fighting with this for about 7 months!! Posted by: Slackr at September 18, 2007 10:36 PMHello Dave, my windows media player is playing movies upsidedown. How would i go about fixing that ?? Posted by: alex at September 19, 2007 11:22 AMi have only just got my computer workin proply and everytime i try to play any songs or insert a cd it keep saying that the sound drivers are not installed but i didnt need to install them from the start and i didnt get any installion discs Posted by: andy at September 27, 2007 1:22 PMDear Dave, I am facing the problem with the launching of WMP. Whenever i double click the WMP icon in start menu, the HDD light flickers for some time and than it does not open. Similarly whenever I am trying to play any song using right click and double clicking the option of "play with WMP", again the HDD light flickers for few seconds and again it does not open. Kindly help me in trouble shooting this. Posted by: Ashish at September 28, 2007 7:41 AMDear Dave hii dave my computer volume is not working i have tried all the means like checking all the volume tools which has been adjusted properly. Also i found that the kaspersky version 6 antivirus have deleted the volume files what to do ......i need your help Posted by: subash at September 29, 2007 7:32 AMGreetings Dave, I have a new laptop with Vista Home and every time I play music tracks on Windows Media Player the sound keeps cutting in and out and acts like its skipping. Any ideas on what to do? Thanks Posted by: Mike at September 29, 2007 2:00 PMbelow is the message i get when i open wmp i dont know what to do as i dont think is a genuine copy, is there a way to bypass this to get windows working on the laptop?
To get Windows Media player 11, you must verify that microsoft windows is genuine. after sucessful validation you system will have access to the latest features, updates and surport. Posted by: charlene at October 8, 2007 9:26 AMHey, i'm having stuttering issues with my audio. Before i take it to a shop, i was wondering if there was anything i can do personally. I use windows xp, 512 ram, about 180 gigs. I've tried everything from defragmenting, updating drivers, re installing--checking for spyware and what not. If you have any suggestions, i'd love to hear them. The only thing left i can think of is buying a new sound card. Posted by: todd at October 9, 2007 4:09 PMPlease help! Hello there. I have a desktop computer but my windows XP are not genuine which I didn't learn about until after I couldn't even get in touch with the person who installed it. A few months ago something happened and I got no sound since then. It probably wiykd have been easier if I had no sound at all but it does work in certain programs, on/off windows etc. It doesn't work in any meadia player/real player/quick time player, iTunes, streaming video/audio. I have no idea what to do, I tried everything I could. Re-installing wmp didn't work as my windows are not genuine and the installation can never be complete without verification. This is really frustrating but I know no one who could help me with this. Thank you very much in advance!!! I would really appreciate any help! Posted by: Lina at October 19, 2007 5:39 PMIf you are having problems with no sound on media players, yet all your sother is fine, then do this. Go to http://www.free-codecs.com/download/Codec_Pack_All_in_1.htm Download the Codec Pack All in 1. I had the problem and this fixed it immediately. Posted by: Kenneth Smith at October 20, 2007 5:47 PMMy problem is with Windows Media Player in windows Vista! the problem is that when I try to open Windows Media Player it just won't open!! nothing happens!! no error message, nothing.. and reinstalling is not an option because there is now download link for Windows Media Player for Windows Vista, I tried talking to microsoft but they don't even know what's up!!... I want to use Windows Media Player, I'm getting crazy and Itunes crashes every seconrd on my computer!!... I really need my media Player Please reply to el_nuevo_agustini_elmejorpr@hotmail.com if somebody knows how to fix this!!... Posted by: Agustin at November 1, 2007 8:45 PMHello, Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly. Posted by: boy at December 13, 2007 7:32 AMHello, When I play WMAs or MP3s using Windows Media Player ver. 11 (latest), my music files sound like they are skipping (like a record) or are very scratchy. They use to play just fine on my Windows XP, Creative Audio sound card. In some instances, like U-Tube videos, the sound is just fine, but other online videos, the sound is similarly terrible. I have checked all my software settings and physical wire connections. All is good and in working order. I can play a Music CD and it sounds fine. Any ideas on why music files on my computer sounds terrible scratchy? Posted by: Zane Dunnam at December 27, 2007 9:22 PMmy sound on my p.c was working now is not what can I do to fix it. Posted by: rain at January 21, 2008 12:28 PMWhen wmp is maximized from the minimized version it hides imbedded in the r/h margin of my desktop and will not return to full screen. It plays songs and videos but I have no access to the controls and cannot see the visulation screens. I can't get it back on my desktop. I uninstalled it completely and re-installed 10 and 11 and the result is the same. Booting and virus scans are no help. Can you help? Posted by: Burt Smith at January 24, 2008 7:05 PMyour buttons do not work on my mouse .or your links,so how do i repair my media player Posted by: Nadeem ansari at February 1, 2008 2:33 PMDave, hi dave........ I'm having a problem with syncing my music to an sd card. I'm using windows media 11 and transferring to a 2 g card. no matter what i try i cant get more than 134 songs on it. Or any other card for that matter. I have to store the files without folders since my mp3 requires it. I've tried mp3 & wma files. Same results either way. Any help would be appreceated. Hi Dave. This seems to be a Windows Media player problem.I have anusual issue here. When I play some email video attatchments or some from my cbc news home page I get different experiences. All will play the video aspect but "every other" will have no sound. Funny thing is , I can send the ones that dont give me sound, back to the sender or another person and they can play it and get sound where I could not.Any input would be appreciated. ds Posted by: Don Skelley at February 27, 2008 10:18 AMElizabeth McLeman at February 20, 2007 9:24. "windows is sounding like cartoon" My situ., much to her description. My interp., dvd is playing in a metal barrel type of eco. Posted by: Don at March 8, 2008 12:38 PMHi Dave Hi Kerry Posted by: kerry at April 16, 2008 7:28 PMI put in a flash drive or any usb drive into the laptop an error message appears "Window Media Player is not properly installed"..."Do you want to install the Player from the Microsoft Web site". I can't seem to find the media player anywhere on the computer to uninstall it and it wont let me reinstall it from microsoft's website Posted by: Kevin Fraley at April 26, 2008 3:16 PMHi Dave, The Windows media player i have will not play sound with any type of file. The soundcard drivers are up to date, i am using XP {fully updated}, all other sounds are perfectly audible - i am currently using realplayer to actually listen to music and watch videos... WMP won't even work in internet browsers. I have reinstalled WMP form v10 to v11 and back to v10to try and fix it but to no avail... Playback is normal apart from being devoid of sound. Any help would be appreciated. -Metael Posted by: Metael at April 27, 2008 6:34 AMhey Dave, I really don't know who else to ask. so if you could help me, your help would be immencely appreciated. thanks a lot in advance! Hi Dave I had the same problem with Media Player 11,tried all your suggestions,nothing worked.I read somewhere about codec and downloaded Windows Essentials Media Codec Pack 1 and I finally got sound.Hope this works for others. Thanks Posted by: Dominic at May 13, 2008 9:40 PMHi Dave, my laptop has a problemwith the sound device it cannot play any music what could be the problem with it? Posted by: onoka steve at May 26, 2008 12:46 AMhave a problem.please help.tried to transfer .mp3 files from one drive to another.lost 100s tried to copy same files from one drive to another lost 100s more.where do they go?why cant i find them?these are permanent files not time license types.why did windows delete them?move copy transfer doesnt matter what i try.is it windows media player?is it my external storage drives?they all read running properly.no virus.all defragmented.are the files hidden because i tried to compress them?or lost forever?i have checked every folder and file on every drive for them.one minute they are there next they are gone.please help.thank you Posted by: dan odonnell at June 3, 2008 6:12 PMI have a lot to say, but ...
I do have a comment, now that you mention it!
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